top
Webinar

ITIL 4 MP

By ManiKandan KH
Dec 05 09:30 (EST)

Overview

About ITIL 4

ITIL has led the ITSM industry with guidance, training and certification programmes for more than 30 years. ITIL 4 brings ITIL up to date re-shaping much of the established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways to working, such as Lean, Agile, and DevOps.

ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrate system for the effective governance and management of IT-enabled services.

 

The purpose of the ITIL 4 Managing Professional qualification is:

·         To introduce readers to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their organization with ITIL 4 guidance. Furthermore, the qualification will provide the candidate with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working.

Presenter

ManiKandan KH

ManiKandan KH

India
About:

Service Management courses:
ITIL Foundation 
ITIL Service Strategy 
ITIL Service Design 
ITIL Service Transition 
ITIL Service Operation 
ITIL Continual Service Improvement 
ITIL Service Offerings & Agreements 
ITIL Planning Protection & Optimisation
ITIL Release Control & Validation 
ITIL Operational Support & Analysis 
ITIL Managing Across all the Lifecycles
ITIL Practitioner

Project Management courses:
PRINCE2 Foundation 
PRINCE2 Practitioner 
PRINCE2 Agile
PMI - PMP
PMI - ACP

Business Simulations:
Apollo 13 ITSM Simulation

DevOps Foundation from DevOps Institute

Propose a webinar

Share your knowledge with the world Propose

Sponsor a webinar

Establish yourself as an industry throught leader! Sponsor

Stay updated

Subscribe to our email newsletter, get updates on our webinars and more free resourses

drop a query

200+

Best courses

500

Best teachers

70

countries

1,20,750

Learners