Professional Scrum MasterTM level II (PSM II) Training Training in Hanoi, Vietnam

Enhance your Scrum Master proficiency by adding the PSM II Certification

  • Learn how to apply Scrum in specific circumstances with PSM certification
  • Use PSM training to sharpen your skills as a Professional Scrum Master
  • Build, coach, and mentor a high-performing Scrum team as a PSM
  • 250000 + Professionals Trained
  • 250 + Workshops every month
  • 100 + Countries and counting

Enhance Your Scrum Master Skills

The Professional Scrum Master II™ (PSM II) course is an advanced course helping professionals to understand the stances that characterize an effective Scrum Master and servant-leader. The class teaches about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

..... Read more
Read less

Highlights

  • 16-hour workshop conducted by industry experts

  • Advanced workshop on Scrum framework

  • 16 PDUs and 16 SEUs

  • Comprehensive courseware on Scrum principles and functionality

  • Intensive prep for PSM II exam

  • Real-world examples and case studies to clarify core concepts

Accredited by

Why get the Professional Scrum Master™ certification?

The PSM™ II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Scrum Team, Product Owner, and organization. Learn about the latest Scrum practices and acquire skills that enable you to build high performing teams.

..... Read more
Read less

Not sure how to get started? Our Learning Advisor is happy to help you.

Contact Learning Advisor

Steps to get the PSM™ II certification

Improve your ability to apply Scrum processes and concepts with advanced certifications from Scrum.org™. Validate your expertise as a Scrum professional with the PSM™ II certification and connect with leading professionals in the Scrum community. Not sure where to start with your PSM™ II certification? Just follow these simple steps.

..... View more View Less

Who should attend this course?

Project Managers

Scrum Masters

Scrum team members

Developers

Product Owners

Software development managers

Software Architects

Product Managers

Software Developers

Software Coders

Software Testers

Team Leads/Team Members

Professionals interested in Agile and Scrum

PSM™ II Certification Course Schedules

Can't find the batch you're looking for?

Request a Batch

PSM Course Curriculum from Scrum.org™

Download Curriculum

Learning Objectives:

Learn about the practices and values that make a Scrum Master valuable to an Agile organization

Topics
  • Empiricism
  • Scrum Values
  • Scrum Team
  • Events
  • Artifacts
  • Done Increment

Learning Objectives:

Lead, mentor, and coach team members to help them optimize their contribution to Scrum teams.

Topics
  • Self-Managing Teams
  • Facilitation
  • Leadership Styles
  • Coaching
  • Mentoring

Learning Objectives:

Learn to support the development team and the product owner as a Scrum Master.

Topics
  • Product Backlog Management
  • Stakeholders
  • Customers

Learning Objectives:

Understand strategies used by Scrum Masters to plan manage and mitigate risk.

Topics
  • Managing Technical Risk.

Learning Objectives: 

Learn how to mould the organizational culture and design to let the organization increase agility.

Topics
  • Organizational Design & Culture.

PSM II Training and Certification FAQs

PSM II Training

The PSM II course has been thoughtfully designed to make you an exceptional Scrum Master. You will be equipped with all the tools and techniques to:

  • Leverage the knowledge of latest Scrum practices and techniques
  • Learn decision making using Scrum principles
  • Become a servant-leader to teams practicing Scrum
  • Make Development Teams and Product Owners become more effective
  • Lay a framework for Scrum Teams to be more successful  
  • Increase agility by making the environment suitable for Scrum Teams 

Our PSM II training aims to equip you with all the skills to be an effective Scrum Master. You will develop practical skills in the following areas to:

  1. Servant leadership
  2. Facilitation skills
  3. Value creation
  4. Enabling high team performance
  5. Leading and facilitating change
  6. Coaching the Development Team 
  7. Coaching the Organization
  8. Resolving impediments 
  9. Scrum implementation guidance
  10. Enabling Product Increment

The PSM II certification helps you:

  • Validate your commitment to continued excellence and quality. 
  • Demonstrate your proficiency in Scrum 
  • Grow your career in Scrum with confidence.
  • Get noticed at interviews or for promotions at your current job.
  • Command higher salaries than your non-certified peers.
  • Network with industry leaders and Agile professionals 
  • Begin your agile journey to Professional Scrum Master III Certification (PSM III)

Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. The instructor will cover product development of all sorts, so many examples are software related, but no software development experience is required.

The course is for anyone interested in learning a better and faster way to create awesome products, including:

  • Business Analysts
  • Developers 
  • Finance and Audit
  • HR Managers
  • IT Professionals 
  • Managers 
  • Product Owners 
  • Project Managers 
  • Project Sponsors 
  • Scrum Masters 
  • Team Leads 
  • Testers 
  • those who are interested in working with people 
  • those who care about their team’s performance 
  • those looking for ways to foster collaboration 

As this is an advanced course, it is expected that candidates should have prior knowledge on the Scrum framework.

Once you have completed the PSM II credential, you can further enhance your Scrum Master skills by pursuing the following credentials:

Yes, you will get free e-learning access to over 100 courses that will be available at KnowledgeHut for one year.

You can get 16 PDUs and 16 SEUs by participating in the PSM II training program.

Our blog will help you learn more about how to earn a Scrum Education Unit® (SEU®) from Scrum Alliance®. Get all the information you need to take advantage of SEUs for your professional growth, namely:

  • What are SEUs and why you need them
  • How to earn SEUs
  • What types of continuing education opportunities qualify for SEUs
  • How to calculate the value of an SEU® for Scrum Alliance certifications
  • How to log SEUs for Scrum Alliance® certifications
  • How recent SEUs need to be
  • How to determine whether a previously accumulated SEU® can be used for Scrum Alliance® certifications
  • List of SEU resources put together by Scrum Alliance
  • Where you can utilize SEUs you have accumulated

For further information about SEUs and PDUs, please reach us at support@knowledgehut.com.

PSM II Certification Process

The PSM II certification is offered by the Scrum.org, a world-renowned body dedicated to helping professionals, leaders, and organizations embrace agile by understanding its principles, processes, and values.

Yes, you can get PSM II certified without taking the course. However, it is recommended that you do attend a training by an authorized PTN of Scrum.org. PSM II is an advanced certification and needs a thorough understanding of Scrum concepts and their application.

STEP 1: Attend a face-to-face course taught by Professional Scrum Trainer (PSTs) or receive private coaching

OR

Attend 16 hours of live online training with your PST

STEP 2: Upon successful completion of the course, you will receive the exam link with Assessment key from Scrum.org.

STEP 3: Click on the Scrum.org Exam link and take the 90-minute online exam consisting of 30 questions.

STEP 4: Log in with the key and take the 60-minute online exam consisting of 80 questions.

STEP 5: As soon as you complete the online exam and get a minimum score of 85%, you can download the PSM II certification if you have passed the exam.

Note: If the student takes the exam within 14 days (of receiving this email with the password), and scores less than 85%, they are entitled to the 2nd attempt at no cost.

Scrum.org will send you the key post your 16 hours of online training or in-person training.

Yes, you will receive a course completion certificate on completing the course.

You will have to attend two days or 16 hours of PSM II training under a Professional Scrum Trainer (PST) following which you will receive a key to the PSM II exam. Once you pass the exam, you are declared PSM II certified and can instantly download your certificate.

PSM II Certification Exam

The PSM II certification exam (also referred to as assessment) is an online, open-book exam. The format is:

  • 80 multiple choice questions and True/False questions
  • Duration: 90 minutes
  • Pass mark: 85%

The PSM II exam is for advanced Scrum practitioners and hence the difficulty of the exam will also be advanced. Our intensive coaching and exam preparation activities are all geared towards helping you to pass the exam at the first attempt.

After you complete your 16-hour PSM II course, you will receive an email from Scrum.org. This email will contain the key you need to attempt the exam.

No, you will have a time limit of 60 minutes and will not be able to pause the test. If you accidentally close the window, then you will be able to reopen it immediately. In case your exam page freezes, you can refresh the web browser and you will be able to continue the exam from where you left it. Similarly, if your web browser has a problem, you can go to the start link available in your email and you should be taken back to the last question you were on.

If you lose the internet connection or lose access to the test for an extended time, then you may reach out to support@scrum.org to have a new test set up.

There is no re-evaluation for the PSM II exam. However, if you fail you can re-attempt the exam at no cost within 14 days of receiving the key.

Yes. The Scrum.org allows you to retake the Professional Scrum Master II exam if you fail. Two attempts are permitted within 14 days after you receive your key, at no additional cost.

Yes. The Scrum.org allows you to retake the Professional Scrum Master II exam as many times as you would like. However, there is a cost associated for each attempt beyond the first two attempts within 14 days.

You will get your results immediately after you attempt the exam.

There are no limits to the number of times you can attempt the exam, as long as you pay for it. The Scrum.org allows you to take the PSM II exam at no cost for the first 2 attempts within 14 days after you receive your key. Every attempt after that is charged.

PSM II Workshop Experience

The PSM II workshop at KnowledgeHut is delivered via live and interactive instructor-led training sessions.

Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner.

The conventional in-person PSM II training from Scrum.org was earlier delivered as a 16-hour training course. The online PSM II training being offered for a limited time is now about 14 hours.

The online course is divided into several classes of shorter hours, unlike the in-person class that has 2 sessions, each 7 to 8 hours long. The PST uses tools like a webcam for interacting with the participants and participants will also be able to virtually collaborate with one another.

All KnowledgeHut’s PSM II certification training is delivered by Professional Scrum Trainers (PSTs). The PSTs are:

  • Professionals licensed by Scrum.org to teach the official Scrum.org curriculum
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it
  • Expert practitioners of Scrum across a wide range of industries

Our dedicated team of PSTs deliver high quality training at par with the standards of excellence set out by Scrum.org®. Every candidate receives the same standard of training and content, irrespective of the trainer and the location.

Our PSM II course focuses on engaging interaction. Most class time is dedicated to fun exercises, lively discussions, and team collaboration, all facilitated by an instructor who is a Professional Scrum Trainer and an experienced Scrum practitioner. The focus is on practical solutions to real-world, Scrum Master challenges drawn from decades of experience as product managers, Agile coaches, and Product Owners in Agile environments.

Software Requirements

  • Internet browser
  • MS Word or Notepad

System Requirements

  • Windows or equivalent environment with Internet browser and high-speed Internet connectivity

Yes, your PSM II course material will be provided in advance. You will receive an email with a link to set your password a few days in advance of the scheduled course. Once you log in, you will have access to the study plan and all the course material.

The PSM II course material comprises of the course schedule or study plan, workbooks and all relevant assignments, assessments, or case studies.

The PSM II sessions would be auto recorded, subject to permission by Scrum.org® and the PST. Based on the permissions, you would have lifetime access to the video recordings of the sessions as well.

No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.

If you get disconnected during the training, you will have the option to re-join within about half an hour subject to accreditation body guidelines and the instructor’s preference.

Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get PSM™ II certified. You can check out the schedules here.

You will receive a registration link for the PSM II workshop to your e-mail id. You can set your password, log in and start your immersive learning journey.

If you miss a PSM II class, you may access recordings of the sessions, provided Scrum.org and the PST have permitted recordings. At the beginning of every session, there will also be a 10-12-minute recapitulation of the previous class.

This is a live instructor-led training where you will be coached by Professional Scrum Trainers, authorized by Scrum.org.

We currently use the Zoom platform for video conferencing and will soon be adding more integrations with WebEx and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform, subject to permission from Scrum.org® and the PST.

Yes, there will be other participants who will actively participate in the class remotely. They can attend online training from office, home, or any other suitable place.

In case of any queries, our support team is available to you 24/7. You can also reach out to your workshop manager on your workshop group messenger.

Should you have any more questions, please email us on support@knowledgehut.com and we will be happy to get back to you.

The KnowledgeHut Edge

Solid Track Record

KnowledgeHut has empowered over 150,000 professionals with certifications in Agile and Scrum.

Experiential Workshops

Scrum activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.

Elite Panel of PSTs

Scrum.org certified Professional Scrum Trainers with hands-on experience across different industries.

Mentorship by Industry Experts

One-to-one mentorship, real-world tips, and time-tested techniques from highly qualified PSTs.

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we are right by you in your learning journey!

Exclusive Post-Training Sessions

Six months of post-training mentor guidance to overcome challenges in your Scrum career.

Prerequisites

Prerequisites for the PSM II course

As this is an advanced course, it is expected that candidates should have prior knowledge on the Scrum framework.

What you will learn in the PSM II course

Scrum Expertise

Leverage the knowledge of latest Scrum techniques by learning how to apply them in real contexts.

Decision Making

Sharpen your decision-making skills using Scrum principles and by using the perspective of the ScrumMaster.

Servant Leader

Practice servant-leadership by facilitating your team to strive for innovation and get alignment on goals

Coordination

Bridge gaps between Development Teams and Product Owners to have a streamlined workflow for all stakeholders.

Change Agent

Encourage Scrum teams to be more successful by encouraging a culture of innovation in the organization.

Build Agility

Increase agility by creating an environment that is open and encouraging for a more coordinated workflow.

Skills you will gain

Servant leadership

Facilitation skills

Value creation

Enabling high team performance

Leading and facilitating change

Coaching the Development Team

Coaching the Organization

Resolving impediments

Scrum implementation guidance

Enabling Product Increment

Transform Your Workforce

Build Agile teams that excel

We help companies navigate the complexities of business agility to deliver fast and responsively, adapt their organizational structure and culture, and innovate and disrupt markets.

  • 300+ Agile transformations facilitated
  • 150,000+ professionals skilled in Agile
  • Customized training solutions for business-critical skill development
  • Agile coaching and consulting for organizational transformation

500+ Clients

What learners are saying

B
Ben Johnson Developer
5

The Backend boot camp is a great, beginner-friendly program! I started from zero knowledge and learnt everything through the learn-by-doing method. 

Attended Front-End Development Bootcamp workshop in July 2021

Z
Zach B Back-End Developer
5

The syllabus and the curriculum gave me all I required and the learn-by-doing approach all through the boot camp was without a doubt a work-like experience! 

Attended Back-End Development Bootcamp workshop in June 2021

E
Emma Smith Full Stack Engineer
5

KnowledgeHut’s FSD Bootcamp helped me acquire all the skills I require. The learn-by-doing method helped me gain work-like experience and helped me work on various projects. 

Attended Full-Stack Development Bootcamp workshop in June 2021

N
Nathaniel Sherman Hardware Engineer.
5

The KnowledgeHut course covered all concepts from basic to advanced. My trainer was very knowledgeable and I really liked the way he mapped all concepts to real world situations. The tasks done during the workshops helped me a great deal to add value to my career. I also liked the way the customer support was handled, they helped me throughout the process.

Attended PMP® Certification workshop in April 2020

R
Raina Moura Network Administrator.
5

I would like to extend my appreciation for the support given throughout the training. My special thanks to the trainer for his dedication, and leading us through a difficult topic. KnowledgeHut is a great place to learn the skills that are coveted in the industry.

Attended Agile and Scrum workshop in January 2020

Y
York Bollani Computer Systems Analyst.
5

I had enrolled for the course last week at KnowledgeHut. The course was very well structured. The trainer was really helpful and completed the syllabus on time and also provided real world examples which helped me to remember the concepts.

Attended Agile and Scrum workshop in February 2020

P
Prisca Bock Cloud Consultant
5

KnowldgeHut's training session included everything that had been promised. The trainer was very knowledgeable and the practical sessions covered every topic. World class training from a world class institue.

Attended Certified ScrumMaster (CSM)® workshop in January 2020

T
Tilly Grigoletto Solutions Architect.
5

I really enjoyed the training session and am extremely satisfied. All my doubts on the topics were cleared with live examples. KnowledgeHut has got the best trainers in the education industry. Overall the session was a great experience.

Attended Agile and Scrum workshop in February 2020

Career Accelerator Bootcamps

Trending
Full-Stack Development Bootcamp
  • 80 Hours of Live and Interactive Sessions by Industry Experts
  • Immersive Learning with Guided Hands-On Exercises (Cloud Labs)
  • 132 Hrs
  • 4.5
BECOME A SKILLED DEVELOPER SKILL UP NOW
Front-End Development Bootcamp
  • 30 Hours of Live and Interactive Sessions by Industry Experts
  • Immersive Learning with Guided Hands-On Exercises (Cloud Labs)
  • 4.5
BECOME A SKILLED DEVELOPER SKILL UP NOW
Back-End Development Bootcamp
  • 60 Hours of Live and Interactive Sessions by Industry Experts
  • Immersive Learning with Guided Hands-On Exercises (Cloud Labs)
  • 64 Hrs
  • 4
BECOME A SKILLED DEVELOPER SKILL UP NOW

Professional Scrum MasterTM level II (PSM II) Training Course in Hanoi

Hanoi, the capital of Vietnam, is known for its centuries-old architecture and a rich culture with Southeast Asian, Chinese and French influences. At its heart is the chaotic Old Quarter, where the narrow streets are roughly arranged by trade. There are many little temples, including Bach Ma, honoring a legendary horse, plus Dong Xuan market, selling household goods and street food.

Other Training