SAFe® 5 Scrum Master with SSM Certification Training in Hartford, CT, United States

Build your Scrum Master skills and deliver maximum business value at scale

  • Master the role of the Scrum Master in the context of the entire enterprise 
  • Successfully plan and execute the Program Increment across the organization 
  • Build high-performing Agile teams across the enterprise 
  • 220,000 + Professionals trained
  • 250 + Workshops every month
  • 70 + Countries and counting

Grow your enterprise-level Scrum Master skills

Equip yourself with the Scrum Master skills to deliver maximum value at scale. In this 16-hour live and interactive workshop, you will learn to successfully plan and execute the Program Increment (PI) — the primary enabler to align the Scaled Agile Framework® (SAFe®) throughout all enterprise levels.

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Highlights

  • 16-Hour Live Instructor-led Online Training

  • 16 PDUs and 16 SEUs

  • Free 1-year SAFe Community Membership

  • Comprehensive Exam Support

  • Exam Fee included in Course Fee

  • Gateway to SA Community of Practice

Accredited by

Why become a Certified SAFe 5 Scrum Master?

safe-40-scrum-master-with-ssm-certification-training

Seventy percent of Fortune 100 companies actively employ the Scaled Agile Framework (SAFe®) and a large number of the Global 2000 have certified SAFe professionals and on-site consultants. According to Scaled Agile, over 800,000 practitioners have been trained to date. 

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Not sure how to get started? Let our Learning Advisor help you.

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The KnowledgeHut Edge

Experiential Workshops

Agile activities, team-based exercises, practical case studies: High energy workshops with hands-on learning. 

Elite panel of SAFe Program Consultants

Get trained by accredited SAFe Program Consultants with over a decade of experience across industries.

Mentorship by Industry Experts

Get real-world tips and time-tested techniques from highly qualified mentors.

Join the largest SAFe network

1-year free SAFe Community Platform membership - your gateway to the largest Scaled Agile communities. 

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey! 

Post-Class Career Support

Six months of post-training mentor guidance to overcome challenges in your Scrum career.

Steps to get the SSM certification

Not sure where to get started with your SAFe 5 Scrum Master certification? Just follow these simple steps and validate your expertise as a Certified SAFe 5 Scrum Master.

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path to certification
Prerequisites

Prerequisites for the SSM certification course

  • There are no prerequisites to attend the course.
  • Familiarity with Agile concepts and principles, awareness of Scrum, Kanban, and eXtreme Programming (XP) and working knowledge of software and hardware development processes are beneficial, though not mandatory.
  • Experience working in a Lean-Agile environment is a prerequisite to attend the exam; more details in the FAQs.

Who should attend this course?

Program or Project Managers

Scrum Masters

Team Leads

Release Train Engineers

Business Analysts

Agile Coaches

Portfolio Managers

Consultants

Architects

Engineers

Developers

Directors

Quality Managers

Product Managers

Product Owner

Delivery Manager

Program Manager

Certified SAFe® 5 Scrum Master Certification Schedules

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What you'll learn in the SSM certification course

1

Scrum in a SAFe enterprise

Understand how Scrum works in a SAFe enterprise and how it can be leveraged across complex projects that require multiple teams.

2

Role of Scrum Master in SAFe

Explore the role of the Scrum Master in coaching high-performing Agile teams to deliver maximum business value at scale.

3

Program Increment Planning

Get equipped to successfully plan and execute the Program Increment across the enterprise. 

4

Iteration Execution

Learn how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.

5

Relentless Improvement

Learn how to support and drive relentless improvement across teams in a SAFe enterprise.

6

Maximize Business Outcomes

Discover how to build high performing Agile teams by becoming a servant leader and coach.

Skills you’ll gain the SSM certification course

Ensuring Scrum implementation

Leading and facilitating change

Leveraging Scrum and Kanban

Conflict management

Supporting execution of program

Training Agile teams

Resolving impediments

Coaching Agile teams

Enabling high performance

Transform Your Workforce

Build the skills to scale Agile

We help companies navigate the complexities of business agility to deliver fast and responsively, adapt their organizational structure and culture, and innovate and disrupt markets.

  • 300+ Agile transformations facilitated
  • 150,000+ professionals skilled in Agile
  • Customized training solutions for business-critical skill development 
  • Agile coaching and consulting for organizational transformation
Skill up your teams
500+ Clients

SAFe Scrum Master Certification Curriculum

Download Curriculum

Learning Objectives

Understand how to support relentless improvement across the enterprise and explore the role of the Scrum Master as a coach for Agile teams.

Topics

  • Introducing Scrum in SAFe
  • Characterizing the role of the Scrum Master 
  • Experiencing Program Increment planning

Learning Objectives

Understand how to support relentless improvement across the enterprise and explore the role of the Scrum Master as a coach for Agile teams.

Topics

  • Facilitating Iteration execution 
  • Finishing the Program Increment 
  • Coaching the Agile team 

FAQs on the Certified SAFe 5 Scrum Master Course

SAFe 5 Scrum Master Course

The Certified SAFe Scrum Master course has been thoughtfully designed to help you prepare for the Certified SAFe Scrum Master exam.  On course completion, you will be equipped with all the tools and techniques to: 

  • Implement scale Scrum in a SAFe enterprise 
  • Facilitate Scrum events across teams 
  • Facilitate effective Iteration execution 
  • Support effective Program Increment execution 
  • Support relentless improvement 
  • Coach Agile teams to gain maximum business results

Our Certified SAFe® Scrum Master training aims to equip you with all the skills to be an effective SAFe® Scrum Master. In this engaging and interactive two-day program, you will develop the practical skills employers look for in a SAFe® Scrum Master: 

  • Leadership 
  • Coaching  
  • Change management  
  • Motivation  
  • Conflict management 
  • Facilitation  
  • Lean-Agile management 
  • Supporting execution of program 
  • Training Agile teams 
  • Resolving impediments 
  • Enhancing team performance 
  • Leading and facilitating change 
  • Delivering the maximum business value at scale 
  • Identifying customer needs 
  • Guiding teams for enhanced productivity and performance 
  • Writing epics, capabilities, features, and stories 
  • Prioritizing product and team backlogs 
  • Delivering the maximum business value at scale 

The SAFe® Scrum Master certification helps you: 

  • Validate your commitment to continued excellence and quality 
  • Demonstrate your proficiency in SAFe® and applying Scrum at the enterprise-level 
  • Grow your career in SAFe® with confidence.  
  • Get noticed at interviews or for promotions at your current job.  
  • Command higher salaries than your non-certified peers.  
  • Network with industry leaders and Agile professionals 
  • Begin your scaling agile journey to your Advanced Certified SAFe® Scrum Master Certification 

The Scaled Agile Framework (SAFe®) with its underlying principles in Lean, systems thinking, Agile development, design thinking and DevOps is the most popular method for scaling Agile, employed by seventy percent of Fortune 100 and a large number of the Global 2000 companies.  

The demand for SAFe® Scrum Masters is at an all-time high and the Certified SAFe® Scrum Master certification is sure to open opportunities for high-paying Scrum Master roles across industries.

Not at all. Professionals in IT industries or non-IT industries who want to work in a SAFe® environment can take up this course. The following professionals are welcome to join the course: 

  1. Program or Project Manager 
  2. Scrum Master 
  3. Team Lead 
  4. Release Train Engineer 
  5. Business Analyst 
  6. Agile Coach 
  7. Portfolio Manager 
  8. Consultant 
  9. Architect 
  10. Engineer 
  11. Developer
  12. Director 
  13. Quality Manager 
  14. Product Manager 
  15. Product Owner 
  16. Delivery Manager 
  17. Program Manager 

There are no prerequisites to take this course and anyone interested in exploring the SAFe framework and building their skills to leverage this powerful framework can attend this course.  

If you intend to take up the Certified SAFe® 5 Scrum Mater (SSM) certification exam, you would benefit from prior knowledge and experience on: 

  • Agile concepts and principles 
  • Scrum, Kanban, & eXtreme Programming (XP) 
  • Awareness of software and hardware development processes 

Once you have completed the SAFe Scrum Master certification, you will be well equipped to take on the SAFe ® Scrum Master role in leading organizations. You can further enhance your SAFe skills by pursuing the following credentials:  

  • SAFe® Advanced Scrum Master 
  • SAFe® Product Owner  
  • SAFe® Product Manager  
  • SAFe® Release Train Engineer  
  • SAFe® Program Consultant 

Yes, you will get free access to 100 e-learning courses for one year. 

PDUs and SEUs

You will earn 16 PDUs and 16 SEUs by participating in our two-day training program.

You will need 10 continuing education or outreach hours (PDUs) to maintain your SAFe SSM certification. 

PDUs are Professional Development Units issued by the Project Management Institute®. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of project management. 

PDUs are the measuring unit used to quantify your project management professional development as part of the PMI’s Continuing Certification Requirements (CCR) program. 1 PDU = 1 hour of learning/activity. 

A Scrum Education Unit® (SEU®) is a credit issued by Scrum Alliance®, validating your participation and continued proficiency in the fundamental principles of Scrum. SEUs demonstrate that you are furthering your proficiency as a Scrum practitioner. SEUs follow a 1:1 ratio, where one hour of participation or preparation towards increasing your proficiency in Scrum is equal to one SEU. 

You can earn PDUs by attending training programs offered by PMI Accredited Training Organizations (ATOs) or by organizations or universities. Whenever you attend a PMI congress, webinar, conference or any other event or indulge in self-directed learning, you can earn PDUs. 

You can find out more about PDUs in PMI’s FAQs

Our blog will help you learn more about how to earn an SEU from Scrum Alliance. Get all the information you need to take advantage of SEUs for your professional growth, namely: 

  • What are SEUs and why you need them 
  • How to earn SEUs 
  • Types of continuing education opportunities that qualify for SEUs  
  • How to calculate the value of an SEU for Scrum Alliance certifications 
  • How to log SEUs for Scrum Alliance certifications 
  • How recent SEUs need to be 
  • How to determine whether a previously accumulated SEU can be used for Scrum Alliance certifications 
  • List of SEU resources put together by Scrum Alliance  
  • Where you can utilize SEUs you have accumulated  

For further information about SEUs and PDUs, please reach us at support@knowledgehut.com.  

Certification Process

Scaled Agile, Inc.® is the provider of the Scaled Agile Framework (SAFe), the most popular method for scaling agile at the enterprise level. SAFe was initially released in 2011 by Dean Leffingwell as a knowledgebase for enterprises to adopt Agile. The Certified SAFe 5 Scrum Master certification is given to those who have successfully undertaken the SAFe Scrum Master Certification Exam. 

You cannot get certified without taking the course. Scaled Agile believes in true learning that can only be achieved through in-person training and hands-on experience from a SAFe Program Consultant (SPC). The SAFe Scrum Master exam is not provided as a substitute for formal training. 

When you enrol for the SAFe Scrum Master certification course, you will receive the following: 

  • Certified SAFe Scrum Master Certificate (PDF format) 
  • Certified SAFe Scrum Master Digital Badge 
  • One-year membership to the SAFe Community Platform
  • Access to SAFe events and MeetUp Groups  
  • Various SAFe learning resources

Here’s the process to become a Certified SAFe Scrum Master: 

  1. Get trained by an authorized training partner of Scaled Agile. Attend the two-day training delivered by a SAFe Program Consultant (SPC) who’s also an expert practitioner. 
  2. On successful completion of the two-day training, you will receive information on the exam along with your login credentials, directly from Scaled Agile.  
  3. Log in using your credentials and take the 90-minute, 45-MCQ online closed-book exam. 
  4. Get 34 out of 45 questions right to pass the SAFe 5 exam and 33 out of 45 questions right to pass the SAFe 4 exam. 
  5. On passing the exam, you become a Certified SAFe 5 Scrum Master. You will receive your SAFe 5 Scrum Master PDF Certificate and Digital Badge within 5-7 working days. 

Ready to get started with your Certified SAFe Scrum Master certification? Click here.

Yes, you will receive a course completion certificate on completing the course.  

You will have to attend two days of training under a SAFe Program Consultant (SPC) following which you will be required to take an exam to demonstrate your knowledge of SAFe and to get certified. Once you pass the exam, you are declared certified.   

No, your certificate will not mention the mode of course you have attended. It will look the same as the in-person certificates.  

The Scaled Agile framework is evolving, all thanks to the engagements and contributions of those who share their ideas as well as practical experiences in the workplace. Renewal of your certification validates your interest in keeping up with the latest best practices in SAFe and your commitment to professional excellence.  

The SAFe Scrum Master certification needs to be renewed every year. The following must be fulfilled each year, prior to renewal:  

SAFe Scrum Master (SSM) certification is renewed every year. The following must be fulfilled each year, prior to renewal:   

  • PDUs: A minimum of 10 continuing education/outreach hours (PDUs) need to be added each year. 
  • Certification Renewal Cost: You need to pay $100 to extend the credential for an additional year, beginning from the date of your current expiration. 

Here are the steps to renew your certification: 

  • Log in to the SAFe Community platform using your credentials.
  • Click on the "Renew" button next to your certification (located at the top of the homepage) 
  • You will then be presented with the payment Screen (Shopping Cart), allowing you to complete the renewal process. 

Digital Badge

A digital badge is an online image of your SAFe Certification that enables you to verify, share, post, and manage your SAFe expertise in real-time, via any platform. The Digital Badge, issued by Acclaim, the exclusive certifying entity for Scaled Agile. Your digital badge authenticates your certification and demonstrates your expertise in SAFe and commitment to professional excellence.  

To receive the Digital Badge go to the Privacy Preference Settings within the SAFe Community Platform and opt for it. Availing a Digital Badge is completely your decision; it is not mandatory. 

You will receive an e-mail from no-reply@youracclaim.com with the instructions to claim your badge. The mail will also have information on setting-up your account for certification management and sharing. To know more, please visit http://support.youracclaim.com.  

A Digital Badge comes with the following benefits: 

  • You can share your expertise in a simple, secure, and easily verifiable format. 
  • Employers have a better insight about your experience-level and capabilities. 
  • You can search as well as apply for job opportunities via the Acclaim platform. 

You can share your Digital Badge directly from the Acclaim Platform: 

  • On social media platforms including Twitter, Facebook, and LinkedIn 
  • On email 
  • In your email signature
  • You can also embed it on your website

No. Digital Badge is included as part of your SAFe Community subscription benefits. The Badge will remain valid as long as you are a member of SAFe Community Platform. In case your membership expires, or you don’t renew it, the badge page will display the message “Expired”.  

Though badges are simply digital image files, they are linked to unique verified data, making them more secure and reliable than any other form of certificate. Therefore, it eliminates the possibility of anyone copying your certification as well as your associated identity. 

Visit http://support.youracclaim.com/ for issues related to:  

  • Acclaim platform/account  
  • Badge sharing/display 

Write to support@scaledagile.com if you haven’t received any badge notifications even after earning a SAFe4 or later certification or if you want to retrieve a badge that you rejected or deleted in Acclaim.  

SAFe Scrum Master Exam

The SAFe® Scrum Master certification exam is a closed-book test taken online.  

The test comes with 45 multiple-choice questions which you are required to answer within 90-minutes (exam duration).  

You need to get 33 out of 45 questions right to pass the SSM 4 exam and 34 out of 45 questions right to pass the SSM 5 exam. 

The SAFe SSM exam is a closed-book exam and is not difficult to pass, provided you have received the required training. Our intensive coaching and exam preparation activities are all geared towards helping you pass the exam on the first attempt.   

Once you complete your 16-hour course, you will receive a welcome email from Scaled Agile, Inc. This email will contain the link that will redirect you to the exam page. 

No, you will have a time limit of 90 minutes and will not be able to pause the test. In case you accidentally close the window, you will be able to reopen it immediately. If you lose the internet connection or access to the test for an extended period, you will have to reach out to support@scaledagile.com. 

There is no re-evaluation for the exam. However, if you fail you can retake the exam.  

Yes, the first exam attempt is included as a part of the course registration fee if, the exam is taken within 30 days of course completion.  

  • Each subsequent retake attempt costs $50.  
  • The second exam attempt (first retake) can be done immediately after the first attempt.  
  • The third attempt has a 10-day waiting period and the fourth attempt has a 30-day waiting period. 

For more details read Scaled Agile’s Exam Retake Policy

No, you are not allowed to retake the exam if you have already passed the test and scored poorly. Your test score is only available to you. Nobody else will be able to see your score of the test.  

You will get your results immediately after you attempt the exam and click on the submit button.    

There are no limits to the number of times you can attempt the exam, if you ready to pay for it. The Scaled Agile, Inc. allows you to take the first attempt at no cost, within 30 days of the course completion. Thereafter, each retake attempt costs $50.  

Workshop Experience

The SAFe Scrum Master workshop at KnowledgeHut is delivered through our immersive learning experience platform, via live and interactive instructor-led training sessions.  

Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner. 

The conventional in-person SAFe Scrum Master training from Scaled Agile, Inc. (SAI) will be delivered for 2-days. The online course is divided into several classes of shorter hours, unlike the in-person class that consists of 2 classes with 7 to 8 hours-long sessions. The size of the class is capped at 30 so that students gain a better learning experience. The participants and our trainers will be able to virtually collaborate with one another with the help of webcam tool. 

Our SAFe Program Consultants (SPCs) are:  

  • Professionals licensed by Scaled Agile, Inc. to teach the official curriculum  
  • Masters in SAFe who have immense experience in leading, applying, coaching, and implementing the SAFe 
  • Skilled in SAFe framework and Agile software development  
  • Subject matter experts and experienced practitioners who are active in software development and local Agile communities, along with the broader global SAFe and Agile movements.  

Our SAFe Scrum Master course focuses on engaging interactions. Most of the class time is dedicated to fun exercises, lively discussions, and team collaboration, all facilitated by the SAFe trainer who is an experienced Scrum practitioner. The workshop focuses on practical solutions to real-world, Scrum Master challenges drawn from decades of experience as product managers, Agile coaches, and Product Owners in Agile environments.  

Software Requirements: 

  • Internet browser  
  • MS Word or Notepad  

System Requirements: 

  • Windows or equivalent environment with Internet browser and high-speed Internet connectivity 

Yes, your course material will be provided in advance. You will receive an email with a link to set your password, a few days in advance of the scheduled course. Once you log in to PRISM, you will have access to the study plan and all the course materials.  

The course material comprises of the course schedule or study plan, workbooks, relevant assignments, assessments, and case studies. 

The sessions would be auto recorded on PRISM, subject to permission by Scaled Agile, Inc. and the SAFe Trainer. Based on the permissions, you will be given lifetime access to the video recordings of the sessions. 

No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.  

If you get disconnected during the training, you will have the option of re-joining within half-an-hour, subject to accreditation body guidelines and the instructor’s preference. 

Our workshops are currently held online. Anyone with a stable internet, from anywhere across the world, can access the SAFe workshop and benefit from it.   

You can check out the schedules here: https://www.knowledgehut.com/agile-management/safe-40-scrum-master-with-ssm-certification-training/schedule   

If you miss a class, you can access the class recordings at any time. At the beginning of every session, there will also be a 10-12-minute recapitulation of the previous class.  

KnowledgeHut will send a registration link to you via e-mail. You will have to set your password, log in to our platform, and start your learning journey.    

This is a live instructor-led training where you will be coached by SAFe® Program Consultants.   

We currently use the Zoom platform for video conferencing and will soon be adding more integrations with Webex and Microsoft Teams. However, all the sessions and recordings will be available right from within our learning platform. Learners will not need to wait for any notifications or links or install any additional software.    

Yes, there are other participants who actively participate in the class. They remotely attend the online sessions from office, home, or any place of their choosing.  

In case of any queries, our support team is available to you 24/7 via the Help and Support section. You can also reach out to your workshop manager via the workshop group messenger.   

If you have any more questions, please email us at support@knowledgehut.com and we will be happy to get back to you.   

What learners are saying

B

Benjamin Hawtof

Senior Associate

5

Excellent course and instructor. All of the material was presented in a coherent and engaging manner. There was a good mix of instruction and interactive elements throughout the course.

Attended SAFe® 5 Scrum Master with SSM Certification workshop in November 2019

E

Erica Muma

CSM

4

The instructor was very involved and willing to share his knowledge. The course was very interactive and that kept me going. It was a weekend well-spent in class.

Attended SAFe® 5 Scrum Master with SSM Certification workshop in November 2019

K

Karthik Raj Manupatty Ponraj

Lead consultant

4

The workshop was a well-organized event. The trainer was an expert which made it a valuable training. 

Attended SAFe® 5 Scrum Master with SSM Certification workshop in November 2019

S

Sheela Gnanabalan

Scrum Master

5

Sreeram Kolishetty was an excellent trainer. His method of teaching and handling the class was impressive. Thanks, KnowledgeHut!

Attended SAFe® 5 Scrum Master with SSM Certification workshop in November 2019

R

Rajesh Garg

Project Manager

5

I completely enjoyed the class and got to learn a lot. The instructor was never in a rush and explained the concepts thoroughly.

Attended SAFe® 5 Scrum Master with SSM Certification workshop in November 2019

J

Jeevitha K

Scrum Master

5

The workshop was very effective. I liked it. It helped me in gaining knowledge and a better understanding of SaFe from a professional standpoint.

Attended SAFe® 5 Scrum Master with SSM Certification workshop in October 2019

S

SANTOSH GANGUMALLA

Technology Lead

5

It was an excellent training . I was really impressed with the coordination and facilitation. I would recommend KnowledgeHut for any certification training/workshops to all aspirants out there.

Attended SAFe® 5 Scrum Master with SSM Certification workshop in October 2019

V

Veera Venkata Satya Narayana Palepu

Agile Project Manager

5

The training was by an industry expert. I'm very impressed with the course and highly recommend it to those interested in SAFe. Great assistance by the KnowledgeHut team.

Attended SAFe® 5 Scrum Master with SSM Certification workshop in November 2020

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SAFe® 5 Scrum Master with SSM Certification Course in Hartford, CT

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