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ITIL® Certification Cost: Everything You Ever Need To Know

In today’s global scenario, business and technology have overlapped each other and are linked inextricably. To remain competitive, companies need to focus on adapting to the latest IT services and platforms. However, the process of migration for a company and its IT capabilities can be taxing. To ease this migration and ensure that the selection, planning, delivery and maintenance of IT are of a certain standard within the organisation, a standardised framework called the Information Technology Infrastructure Library (ITIL®) was designed.This framework of ITIL® ensures that the implementation of IT services for an organisation focuses on efficiency and predictable service deliverability. It ensures that the IT services department in any organisation can become an active business partner.ITIL® is gaining importance in the world of business such that without it, the resources spent on designing and developing an IT service management (ITSM) process seem like a loss. This makes businesses less competitive and in the end, alienates customers.What is the cost of an ITIL® certification? IT professionals are likely to have heard of the ITIL® framework, i.e., Information Technology Infrastructure Library. Many within the field may also have thought of pursuing the coveted ITIL® certifications. Anyone in pursuit of these ITIL® certifications have one question in mind- Is the investment of resources worth the return? It is essential to analyze the costs of attaining these ITIL® certifications spread across various levels and the benefits one can expect. This cost-benefit analysis is necessary to help one decide whether these certifications are an appropriate and beneficial investment for individuals and their business. Before exploring more about the costs of obtaining the ITIL® certifications, let us briefly understand what ITIL® is.What is ITIL®? Simply put, ITIL® is a set of specific practices designed to manage IT service management (ITSM). The ITIL® framework has been developed in such a manner that its methods can be adopted by any organization, irrespective of its type or size. The structure aims to do a straightforward thing, i.e., help organizations align IT with their business strategies and ensure that this alignment results in value and a minimum level of competency. In its endeavour to simplify the alignment of IT within a business, ITIL® has defined a well documented and designed framework which includes a set of processes and procedures, checklists, and tasks which help in ensuring compliance, calculating improvement, and steer clear of commonly made mistakes – all in order to make sure that the customer, who is the end user, is delivered the best-in-class services.ITSM, a preeminent and prominent framework, focuses on service delivery and is recognized around the globe. To ensure that it is well implemented, ITIL® was put in place and now is owned as well as maintained by AXELOS which is a joint venture between the United Kingdom’s Cabinet Office and Capita. While ITIL® does stand for Information Technology Infrastructure Library, it is now mostly and in fact officially known as ITIL.AXELOS maintains and oversees the entire ITIL® framework, as well as accredits a set of training and exam institutions to smoothen the process of ITIL® certifications. AXELOS has ensured that there are numerous ITIL® accredited training organizations (ATOs) whose purpose is to deliver training and certification examinations, the access to which is available on the AXELOS website.A candidate pursuing an ITIL® certification has a choice when it comes to obtaining the certifications - between certification providers who are accredited by AXELOS for providing the necessary training and examinations or non-accredited providers. The latter may cost less, but their course material and certifications are not vouched for, especially by AXELOS.  Also, the cost of the certification varies depending on the choice made. The fee also varies, based on the country in which the candidate resides. Other elements influencing the price include whether the course is taken in-person or online or is provided in-house by the company the candidate is working in. Of the five levels of candidacy, the last one, i.e., the ITIL® Master level certification is set to cost $4,000.Axelos has recently revealed the ITIL® V4 certification scheme, which includes two different designation modules - ITIL® Managing Professional (ITIL® MP) and ITIL® Strategic Leader (ITIL® SL). However, the ITIL® V3 is still operational and has a cost structure based on the level being pursued. The first level is the ITIL® Foundation certification. The candidate who wishes to pursue this certification can purchase an online proctored ITIL® foundation exam for US $314 if they are in the US or Canada. As mentioned, the exam fee varies from country to country. So, for example, if the candidate is in the United Kingdom, their examination fee would be £269 instead. It is important to note that the price is based on the country where the candidate takes up the certification exam and not their home country. The exam costs for some of the countries are as under: US / Canada $314, UK £269, Australia AU $395, India INR 15,000.In the latter section, the components of the ITIL® certification have been listed to let candidates know that there is no one fixed cost of attaining the ITIL® certification or giving the ITIL® examination.Basically, it is essential to understand that the ITIL® Certification price may depend on a few factors:The various components in the ITIL® certification costMode of giving the examination i.e. online or offline, from an ATO or a Prometric CentreThe country you are giving the examination fromITIL, on account of its immeasurable value and contribution, is being adopted across the globe and industries. Global brands such as HSBC, IBM, and NASA are implementing and executing ITSM strategies with the help of ITIL. For these companies and many others, the main advantage of ITIL® has always been its flexibility and scalability: organizations can invest intermittently into the ITIL® infrastructure and put in as little or as much as they’d prefer. It is also possible that they can combine the ITIL® framework with other popular frameworks such as COBIT, Six Sigma, and TOGAF.An organization can benefit immensely if one applies for, studies for and obtains an official ITIL® certification since it ensures that the candidate is familiar with and may even indicate mastery of ITIL® principles and practices which can be applied for the benefit of the organization. Here, it is important to note that ITIL® certifications can be sought by individuals only and not by an entire organization. An organization, when it refers to itself as ITIL® certified, is, in fact, referring to a different framework, i.e. the standard of the ISO/IEC 20000 or it could be encouraging and training its employees to pursue and attain ITIL® certifications.Components included in ITIL® certification costThe candidate taking the ITIL® Foundation exam has to consider a set of costs that he or she will incur. There will be the ITIL® Foundation exam cost that the candidate will have to bear to obtain the ITIL® certification. If the candidate plans to take the ITIL® course pack to prepare for the examination, it needs to be added to the ITIL® certification cost. There are certain additional costs that may also have to be borne by the candidate, depending on their preferences.Some of the other cost components for an ITIL® certification are as under:ITIL® Study GuideCandidates may not have factored in the cost of an ITIL® course and may want to pursue the path of self-studying through a study guide. It is not mandatory for those seeking ITIL® V4 Foundation to attend ITIL® training. If that is the case, the candidate has to factor in the cost of self-studying, which could include a study book edition which may cost around $30, if bought as a paperback or less if bought as a soft copy on the internet.ITIL® Practice TestCandidates wishing to prepare for the ITIL® certification in a manner that it is secure, need a study plan. Preparation plans for such candidates must include ITIL® practice tests. Many professional ITIL® certification exam websites have practice tests listed online which cost up to $25-$50. There are, however, free practice tests available online for the ITIL® V4 certification. These free practice tests, which are full-length and simulate the actual test, will help candidates bring down the overall cost of their ITIL® V4 certification especially if the candidate is not planning on attending the ITIL® course at a training institute or with an ITIL® training provider. In this scenario, as mentioned already, these training providers can get the candidates to access full-length practice tests.Other ITIL® ResourcesWhen pursuing such certifications, one always needs to keep a contingency in mind or a buffer in case of any last minute or additional needs. To ease the stress of the examination and the candidates’ jitters, more tests can be availed. To ensure a quick and smooth revision of concepts, techniques, and resources like process diagrams, mind maps, flashcards, etc. can be used by the candidates.Basically, the components of the ITIL® certification for a candidate can include the ITIL® exam, the ITIL® course, ITIL® Study Guide, ITIL® Practice tests and other resources. Therefore, candidates can, before choosing an ITIL® training provider, assess these costs and then come to a conclusion.While performing a cost-benefit analysis for ITIL® certification, it is essential to understand the benefits of ITIL® V4 foundation certification, which include the following:A bright career path with access to many career opportunities in the field of ITSMAn assured edge over other candidates when he or she is applying for a job opportunity within the ITSM fieldRecognition and validation among their peers as well as employersUseful in executing and improving ITIL® in their organizationAwareness of the best practices in ITSMKnowledge of an important common language which is reflected in the candidate’s choice of words and jargon when speaking to a clientImprovement of the service delivery of any organization towards its end-usersAid an organization by reducing its costs and improving its efficienciesAssurance of a better pay packageSuccinctly put, the components of the cost areA combination of these benefits and the current scope and growth witnessed in the field of ITSM, the ITIL® V4 certifications is almost like a mandatory pursuit for anyone wishing to embark on a career path in ITSM. This is especially true as ITSM is a field whose prospects are continually increasing with time as the dependency on IT by organizations to be competitive and have a sustainable business model, is expanding.In the field of ITSM, a professional has to be agile, nimble and ensure improvement to the business processes in order to live up to the ever-changing needs of customers. The ITIL® framework has factored this in and has an in-built phase called the ‘Continual Service Improvement’ phase. It runs across the remaining four core areas. Hence, it is recommended that the earlier one goes for ITIL® V4 foundation, the better it is - whether it is an individual or an organizationDoes the amount of certification change with each level?ITIL® V3 offers five different certification levels (Changed with ITIL® V4):FoundationPractitionerIntermediate (Service Lifecycle and Service Capability categories)ExpertMasterThe cost of each level differs, based on the components mentioned above, the country where the exam is given and the mode of taking the examination. An essential consideration in the ITIL® certifications are the modes available for taking the certification, which also majorly influences the cost. The various methods are:1. Online Proctored ExaminationA candidate does not need to go anywhere in order to take the ITIL® examinations. Especially, if the candidate’s career and job do not allow for the time to go to an examination center or an ATO, this option opens up the opportunity to pursue the certification from the comfort of their home or office.Here’s how an Online Proctored exam is conducted.If the candidate has a computer along with webcam and internet access, they can take the exam and obtain the certification via the online proctored exam option. The candidate can sign up for the online exam from the convenience of their home or laptop at any time. Most ITIL® V3 and V4  providers offer this option where the candidate will be proctored when they are taking the exam. This option is beneficial when the candidate is on a service desk or in a job which has a shift rotation system. 2. Exam from an ATOUsually, ATOs not only conduct the ITIL® course but also administer the examination post completion of the course. Therefore, it is vital to choose a good ATO and this will ensure that the candidate is trained well and can give the exam at the center.3. Examination from a Prometric centerPearson VUE is the Prometric partner for ITIL® and AXELOS for administering the ITIL® certification examinations. This option offers a lot of flexibility as the candidate can choose to avail it even if they have attended training at an ATO center or done self - study. The candidate can schedule the exam at a Pearson VUE Prometric center which is close to them.The cost of the ITIL® certification depends on whether the candidate prefers to take online training or classroom training. The cost of the entire course varies based on this choice and the geographical location, if it is a classroom session.4. Online ITIL® TrainingThis gives the candidate the flexibility of learning and training from anywhere, anytime and at their pace from an ITIL® course which is online and explains the ITIL® Framework. Actually, the candidate gets more from the online ITIL® course than the other options.The cost of an ITIL® Certification online class is usually much lower than that of a classroom mode. On average, the ITIL® online certification may cost around $275. It may be available for a lower or higher price, depending on the country in which the candidate is taking the examination. In the UK, for example, it could be around £200.00 while in India it could be approximately ₹15000. Comparatively, a session in the classroom could be anywhere around $2000.A very viable and financially feasible option, if one is looking at a low-priced ITIL® Certification option would be the monthly subscription of the online mode. These come at a price as low as $50 per month. Whether the candidate can finish the course in one month or not is entirely dependent on the drive and motivation of the candidate. If they thrive under tight schedules and timelines, this is a very feasible option. Also, the candidate can then actively reduce their overall ITIL® Certification cost.In online mode, the candidate can receive access to these resources:Recorded video sessions of about two days i.e. 14-16 hoursA certificate at the end of the courseIf the candidate is already a PMP, they can get about 14-16 PDUs (Professional Development Units) that helps them maintain their PMP CertificationThey may also receive a money back guarantee with certain conditions and fine prints attached.Handouts that can be downloaded for preparing for the ITIL® Exam.ITIL® certification cost in different countriesThis post has endeavoured to give a full price list for the ITIL® V3 Foundation certification examination from Peoplecert’s website. The prices mentioned are without discounts or offers that Peoplecert runs occasionally.CountryITIL®-F Certification exam feeUnited StatesUS $314United Kingdom£269CanadaUS $314ArgentinaUS $292AustraliaAU $395Austria€323BrazilUS $296ChinaUS $314Denmark€337France€323Germany€320India₹16,278Japan¥35910Portugal€319SingaporeUS $314United Arab EmiratesUS $314ITIL® certification re-attempt certification cost The ITIL® Foundation, as mentioned earlier, is an entry-level certification, i.e., the first certification in a series and is fairly easy to clear. If the candidate has opted for a course and taken the time to prepare, they would definitely pass the ITIL® examinations. It is imperative that the candidate, however, completes the course.In the rare scenario that the candidate does fail, it is possible for them to buy a new exam voucher and give the exam again, or the candidate can appeal to the ATO for a re-evaluation of their answers for a nominal fee. The current re-evaluation fee stands at around US $100 - US $150  and the candidate is refunded the price if the outcome is favorable. However, if the outcome is not favorable, the candidate will lose the appeal fee and they will have to buy a new exam voucher.

ITIL® Certification Cost: Everything You Ever Need To Know

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ITIL® Certification Cost: Everything You Ever Need To Know

In today’s global scenario, business and technology have overlapped each other and are linked inextricably. To remain competitive, companies need to focus on adapting to the latest IT services and platforms. However, the process of migration for a company and its IT capabilities can be taxing. To ease this migration and ensure that the selection, planning, delivery and maintenance of IT are of a certain standard within the organisation, a standardised framework called the Information Technology Infrastructure Library (ITIL®) was designed.

This framework of ITIL® ensures that the implementation of IT services for an organisation focuses on efficiency and predictable service deliverability. It ensures that the IT services department in any organisation can become an active business partner.

ITIL® is gaining importance in the world of business such that without it, the resources spent on designing and developing an IT service management (ITSM) process seem like a loss. This makes businesses less competitive and in the end, alienates customers.

What is the cost of an ITIL® certification? 

IT professionals are likely to have heard of the ITIL® framework, i.e., Information Technology Infrastructure Library. Many within the field may also have thought of pursuing the coveted ITIL® certifications. Anyone in pursuit of these ITIL® certifications have one question in mind- Is the investment of resources worth the return? It is essential to analyze the costs of attaining these ITIL® certifications spread across various levels and the benefits one can expect. This cost-benefit analysis is necessary to help one decide whether these certifications are an appropriate and beneficial investment for individuals and their business. Before exploring more about the costs of obtaining the ITIL® certifications, let us briefly understand what ITIL® is.

What is ITIL®? 

Simply put, ITIL® is a set of specific practices designed to manage IT service management (ITSM). The ITIL® framework has been developed in such a manner that its methods can be adopted by any organization, irrespective of its type or size. The structure aims to do a straightforward thing, i.e., help organizations align IT with their business strategies and ensure that this alignment results in value and a minimum level of competency. In its endeavour to simplify the alignment of IT within a business, ITIL® has defined a well documented and designed framework which includes a set of processes and procedures, checklists, and tasks which help in ensuring compliance, calculating improvement, and steer clear of commonly made mistakes – all in order to make sure that the customer, who is the end user, is delivered the best-in-class services.

ITSM, a preeminent and prominent framework, focuses on service delivery and is recognized around the globe. To ensure that it is well implemented, ITIL® was put in place and now is owned as well as maintained by AXELOS which is a joint venture between the United Kingdom’s Cabinet Office and Capita. While ITIL® does stand for Information Technology Infrastructure Library, it is now mostly and in fact officially known as ITIL.

AXELOS maintains and oversees the entire ITIL® framework, as well as accredits a set of training and exam institutions to smoothen the process of ITIL® certifications. AXELOS has ensured that there are numerous ITIL® accredited training organizations (ATOs) whose purpose is to deliver training and certification examinations, the access to which is available on the AXELOS website.

A candidate pursuing an ITIL® certification has a choice when it comes to obtaining the certifications - between certification providers who are accredited by AXELOS for providing the necessary training and examinations or non-accredited providers. The latter may cost less, but their course material and certifications are not vouched for, especially by AXELOS.  Also, the cost of the certification varies depending on the choice made. The fee also varies, based on the country in which the candidate resides. Other elements influencing the price include whether the course is taken in-person or online or is provided in-house by the company the candidate is working in. Of the five levels of candidacy, the last one, i.e., the ITIL® Master level certification is set to cost $4,000.

Axelos has recently revealed the ITIL® V4 certification scheme, which includes two different designation modules - ITIL® Managing Professional (ITIL® MP) and ITIL® Strategic Leader (ITIL® SL). However, the ITIL® V3 is still operational and has a cost structure based on the level being pursued. The first level is the ITIL® Foundation certification. The candidate who wishes to pursue this certification can purchase an online proctored ITIL® foundation exam for US $314 if they are in the US or Canada. As mentioned, the exam fee varies from country to country. So, for example, if the candidate is in the United Kingdom, their examination fee would be £269 instead. It is important to note that the price is based on the country where the candidate takes up the certification exam and not their home country. The exam costs for some of the countries are as under: US / Canada $314, UK £269, Australia AU $395, India INR 15,000.

In the latter section, the components of the ITIL® certification have been listed to let candidates know that there is no one fixed cost of attaining the ITIL® certification or giving the ITIL® examination.

Basically, it is essential to understand that the ITIL® Certification price may depend on a few factors:

  • The various components in the ITIL® certification cost
  • Mode of giving the examination i.e. online or offline, from an ATO or a Prometric Centre
  • The country you are giving the examination from

ITIL, on account of its immeasurable value and contribution, is being adopted across the globe and industries. Global brands such as HSBC, IBM, and NASA are implementing and executing ITSM strategies with the help of ITIL. For these companies and many others, the main advantage of ITIL® has always been its flexibility and scalability: organizations can invest intermittently into the ITIL® infrastructure and put in as little or as much as they’d prefer. It is also possible that they can combine the ITIL® framework with other popular frameworks such as COBIT, Six Sigma, and TOGAF.

An organization can benefit immensely if one applies for, studies for and obtains an official ITIL® certification since it ensures that the candidate is familiar with and may even indicate mastery of ITIL® principles and practices which can be applied for the benefit of the organization. Here, it is important to note that ITIL® certifications can be sought by individuals only and not by an entire organization. An organization, when it refers to itself as ITIL® certified, is, in fact, referring to a different framework, i.e. the standard of the ISO/IEC 20000 or it could be encouraging and training its employees to pursue and attain ITIL® certifications.

Components included in ITIL® certification cost

The candidate taking the ITIL® Foundation exam has to consider a set of costs that he or she will incur. There will be the ITIL® Foundation exam cost that the candidate will have to bear to obtain the ITIL® certification. If the candidate plans to take the ITIL® course pack to prepare for the examination, it needs to be added to the ITIL® certification cost. There are certain additional costs that may also have to be borne by the candidate, depending on their preferences.

Some of the other cost components for an ITIL® certification are as under:

ITIL® Study Guide

Candidates may not have factored in the cost of an ITIL® course and may want to pursue the path of self-studying through a study guide. It is not mandatory for those seeking ITIL® V4 Foundation to attend ITIL® training. If that is the case, the candidate has to factor in the cost of self-studying, which could include a study book edition which may cost around $30, if bought as a paperback or less if bought as a soft copy on the internet.

ITIL® Practice Test

Candidates wishing to prepare for the ITIL® certification in a manner that it is secure, need a study plan. Preparation plans for such candidates must include ITIL® practice tests. Many professional ITIL® certification exam websites have practice tests listed online which cost up to $25-$50. There are, however, free practice tests available online for the ITIL® V4 certification. These free practice tests, which are full-length and simulate the actual test, will help candidates bring down the overall cost of their ITIL® V4 certification especially if the candidate is not planning on attending the ITIL® course at a training institute or with an ITIL® training provider. In this scenario, as mentioned already, these training providers can get the candidates to access full-length practice tests.

Other ITIL® Resources

When pursuing such certifications, one always needs to keep a contingency in mind or a buffer in case of any last minute or additional needs. To ease the stress of the examination and the candidates’ jitters, more tests can be availed. To ensure a quick and smooth revision of concepts, techniques, and resources like process diagrams, mind maps, flashcards, etc. can be used by the candidates.

Basically, the components of the ITIL® certification for a candidate can include the ITIL® exam, the ITIL® course, ITIL® Study Guide, ITIL® Practice tests and other resources. Therefore, candidates can, before choosing an ITIL® training provider, assess these costs and then come to a conclusion.

While performing a cost-benefit analysis for ITIL® certification, it is essential to understand the benefits of ITIL® V4 foundation certification, which include the following:

  • A bright career path with access to many career opportunities in the field of ITSM
  • An assured edge over other candidates when he or she is applying for a job opportunity within the ITSM field
  • Recognition and validation among their peers as well as employers
  • Useful in executing and improving ITIL® in their organization
  • Awareness of the best practices in ITSM
  • Knowledge of an important common language which is reflected in the candidate’s choice of words and jargon when speaking to a client
  • Improvement of the service delivery of any organization towards its end-users
  • Aid an organization by reducing its costs and improving its efficiencies
  • Assurance of a better pay package

Succinctly put, the components of the cost are

ITIL certification cost

A combination of these benefits and the current scope and growth witnessed in the field of ITSM, the ITIL® V4 certifications is almost like a mandatory pursuit for anyone wishing to embark on a career path in ITSM. This is especially true as ITSM is a field whose prospects are continually increasing with time as the dependency on IT by organizations to be competitive and have a sustainable business model, is expanding.

In the field of ITSM, a professional has to be agile, nimble and ensure improvement to the business processes in order to live up to the ever-changing needs of customers. The ITIL® framework has factored this in and has an in-built phase called the ‘Continual Service Improvement’ phase. It runs across the remaining four core areas. Hence, it is recommended that the earlier one goes for ITIL® V4 foundation, the better it is - whether it is an individual or an organization

Does the amount of certification change with each level?

ITIL® V3 offers five different certification levels (Changed with ITIL® V4):

  1. Foundation
  2. Practitioner
  3. Intermediate (Service Lifecycle and Service Capability categories)
  4. Expert
  5. Master

The cost of each level differs, based on the components mentioned above, the country where the exam is given and the mode of taking the examination. An essential consideration in the ITIL® certifications are the modes available for taking the certification, which also majorly influences the cost. The various methods are:

1. Online Proctored Examination

A candidate does not need to go anywhere in order to take the ITIL® examinations. Especially, if the candidate’s career and job do not allow for the time to go to an examination center or an ATO, this option opens up the opportunity to pursue the certification from the comfort of their home or office.

Here’s how an Online Proctored exam is conducted.

If the candidate has a computer along with webcam and internet access, they can take the exam and obtain the certification via the online proctored exam option. The candidate can sign up for the online exam from the convenience of their home or laptop at any time. Most ITIL® V3 and V4  providers offer this option where the candidate will be proctored when they are taking the exam. This option is beneficial when the candidate is on a service desk or in a job which has a shift rotation system. 

2. Exam from an ATO

Usually, ATOs not only conduct the ITIL® course but also administer the examination post completion of the course. Therefore, it is vital to choose a good ATO and this will ensure that the candidate is trained well and can give the exam at the center.

3. Examination from a Prometric center

Pearson VUE is the Prometric partner for ITIL® and AXELOS for administering the ITIL® certification examinations. This option offers a lot of flexibility as the candidate can choose to avail it even if they have attended training at an ATO center or done self - study. The candidate can schedule the exam at a Pearson VUE Prometric center which is close to them.

The cost of the ITIL® certification depends on whether the candidate prefers to take online training or classroom training. The cost of the entire course varies based on this choice and the geographical location, if it is a classroom session.

4. Online ITIL® Training

This gives the candidate the flexibility of learning and training from anywhere, anytime and at their pace from an ITIL® course which is online and explains the ITIL® Framework. Actually, the candidate gets more from the online ITIL® course than the other options.

The cost of an ITIL® Certification online class is usually much lower than that of a classroom mode. On average, the ITIL® online certification may cost around $275. It may be available for a lower or higher price, depending on the country in which the candidate is taking the examination. In the UK, for example, it could be around £200.00 while in India it could be approximately ₹15000. Comparatively, a session in the classroom could be anywhere around $2000.

A very viable and financially feasible option, if one is looking at a low-priced ITIL® Certification option would be the monthly subscription of the online mode. These come at a price as low as $50 per month. Whether the candidate can finish the course in one month or not is entirely dependent on the drive and motivation of the candidate. If they thrive under tight schedules and timelines, this is a very feasible option. Also, the candidate can then actively reduce their overall ITIL® Certification cost.

In online mode, the candidate can receive access to these resources:

  • Recorded video sessions of about two days i.e. 14-16 hours
  • A certificate at the end of the course
  • If the candidate is already a PMP, they can get about 14-16 PDUs (Professional Development Units) that helps them maintain their PMP Certification
  • They may also receive a money back guarantee with certain conditions and fine prints attached.
  • Handouts that can be downloaded for preparing for the ITIL® Exam.

ITIL® certification cost in different countries

This post has endeavoured to give a full price list for the ITIL® V3 Foundation certification examination from Peoplecert’s website. The prices mentioned are without discounts or offers that Peoplecert runs occasionally.

Country
ITIL®-F Certification exam fee
United States
US $314
United Kingdom
£269
Canada
US $314
Argentina
US $292
Australia
AU $395
Austria
€323
Brazil
US $296
China
US $314
Denmark
€337
France
€323
Germany
€320
India
₹16,278
Japan
¥35910
Portugal
€319
Singapore
US $314
United Arab Emirates
US $314

ITIL® certification re-attempt certification cost 

The ITIL® Foundation, as mentioned earlier, is an entry-level certification, i.e., the first certification in a series and is fairly easy to clear. If the candidate has opted for a course and taken the time to prepare, they would definitely pass the ITIL® examinations. It is imperative that the candidate, however, completes the course.

In the rare scenario that the candidate does fail, it is possible for them to buy a new exam voucher and give the exam again, or the candidate can appeal to the ATO for a re-evaluation of their answers for a nominal fee. The current re-evaluation fee stands at around US $100 - US $150  and the candidate is refunded the price if the outcome is favorable. However, if the outcome is not favorable, the candidate will lose the appeal fee and they will have to buy a new exam voucher.

KnowledgeHut

KnowledgeHut

Author

KnowledgeHut is an outcome-focused global ed-tech company. We help organizations and professionals unlock excellence through skills development. We offer training solutions under the people and process, data science, full-stack development, cybersecurity, future technologies and digital transformation verticals.
Website : https://www.knowledgehut.com

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But with a proliferation of a wide range of certifications, each claiming to be better than its competitors, how do you decide which is the best for you? We bring you some help in your endeavor by listing the top seven IT certifications that you must do in 2017-18 to enjoy a rewarding IT career. 1. Certified in Risk and Information Systems Control (CRISC) This certification from ISACA is designed for IT project managers and professionals as well as others whose job needs them to recognize and manage IT and business threats through suitable IS (Information Systems) controls. The CRISC exam covers the whole life cycle, from design and implementation to continuing maintenance, and will fetch you an average yearly salary of $131,298. On our list, this is the highest-paying certification. To get it, you must have a minimum of 3 years’ experience in at least two of the four areas (Identification, Assessment, Control Monitoring and Reporting, and Response and Mitigation) covered by this certification and pass the exam that consists of 150 multiple-choice questions. You can register for this computer-based test on the ISACA website, which will cost you at least $420 (a bit more actually when you add the cost of test materials and preparation to it). In 2017, this exam is offered in three test windows (May 1 - June 30; August 1- September 30; and November 1 to December 30). Every year, you will need CPE (Continuing Professional Education) credits for maintaining your certification.  2. Certified Information Security Manager (CISM) The primary focus of this certification from ISACA is information security management. Though this certification will let you deal with engineering and designing of security protocols, you will have greater involvement in the company’s security management. This certification will let you earn an average yearly salary of $128,156. To get it, you must have 5 years’ experience in Information Security, a minimum of 3 of which should be as a security manager. This experience of yours must be achieved within the 10-year period prior to your date of application for certification or within the 5-year period from the date of passing the exam. Unlike the CRISC where no exceptions are applicable to the experience requirement, the CISM has some alternatives to the experience requirement. This exam consists of 200 multiple-choice questions. You can register for this computer-based test on the ISACA website, which will cost you about $415 (but a lot more actually when you add the cost of test materials and preparation courses to it). In 2017, this exam is offered in three test windows (May 1 - June 30; August 1- September 30; and November 1 to December 30). Every year, you will need continuing education credits for maintaining your certification.  3. AWS Certified Solutions Architect – Associate This certification is aimed at people involved in designing and managing applications on the AWS (Amazon Web Services) platform. The exam covers everything from AWS best practices, AWS cost estimation and identification of cost control measures, to AWS system design and deployment. For getting this certification, you need to have hands-on AWS experience (1 year or more) along with proficiency in one high-level programming language. The candidates also need to have the ability to recognize an AWS-based application and define requirements for it together with the experience of deploying hybrid systems with AWS and components on-premises and be capable of providing the best practices for setting up reliable and secure applications on the AWS platform. Kryterion testing centers offer this computer-based exam that consists of 60 multiple-choice questions. The exam registration fee is $150. However, armed with this certification, you will get to earn a yearly average of $125,091. 4. Certified Information Systems Security Professional (CISSP) This CISSP certification is your ideal choice if you are an auditor, analyst, systems engineer, security consultant, or manager since it gives you the chance to prove your capability of engineering, designing and maintaining the IT security policy of a company. Pearson Vue Testing centers offer this exam against a few of $599. This exam consisting of 250 multiple-choice questions and needs an eligible candidate to have a minimum of 5 years’ of full-time work experience in two or more of the eight domains CISSP CBK (Common Body of Knowledge) domains. Those not having adequate work experience can meet 1 year of required experience with a 4-year college degree (or its regional equivalent), or a credential permitted by the CISSP Prerequisite pathway. As a second alternative, you can earn your (ISC)2 Associate designation by taking and passing the CISSP exam, after which you will have up to 6 years’ time to earn the necessary work experience. You must earn CPE credits every year to stay certified. This certification will give you access to a career that pays an average yearly salary of $121,729. 5. Project Management Professional (PMP) This is the most renowned project management certification that lets you work in almost any industry, at any location and with any methodology. Project Management Institute (PMI) has created this test and manages it as well. You have to apply at the PMI website to take this exam. After the approval of your application, you would be able to sign up for the actual exam via Prometric. The prerequisites of this exam are having a secondary degree (associate’s degree, high school diploma, or the global equivalent) along with 7,500 hours of project management experience and 35 hours of project management education; or having a 4-year degree together with 4,500 hours of project management experience and 35 hours of project management education. You will need to shell out $405 for taking this test. Every three years, you need to compulsorily earn 60 PDUs (professional development units) for maintaining your PMP. $119,349 is the average yearly salary that this certification will bring your way.  6. Citrix Certified Associate – Networking (CCA-N)   This certification is ideal for systems or network administrators, architects and engineers adept in desktop and app virtualization, who plan to expand their skills to include NetScaler 10.5 for desktop and solutions app. To get certified, you have to prepare with the recommended training that includes two options: taking Citrix NetScaler Essentials and Unified Gateway or CNS-222; or getting prepared with Citrix NetScaler Unified Gateway or CNS-221 in case you’ve already taken the Citrix NetScaler Essentials and Traffic Management or CNS-220. In addition, you have to analyze the preparation guide for Exam 1Y0-250: Implementing Citrix NetScaler 10 for App and Desktop Solutions; and pass Exam 1Y0-250. The exam costs $200 and the certification would stay valid for 3 years. With CCA-N certification, you can aim to earn an average yearly salary of $102,598.  7. ITIL v3 Foundation It’s the entry-level ITIL certification that offers an extensive knowledge of the IT lifecycle together with the ITIL terminology and concepts. It covers everything from capacity and availability management to incident and change management, along with IT operations and application management. Selection and authorizations of partners are done by ITIL, who in turn provide education, training, and certifications. The ITIL foundation exam consists of 40 multiple-choice questions and costs $150 plus taxes (VUE/Prometric). To pass this exam, you should have knowledge (at the comprehension level) of ITIL service life-cycle, service management as a practice, and the key models as well principles along with awareness level knowledge of generic definitions and concepts, selected processes, roles and functions, as well as technology and architecture, among others. Simply passing this exam is all you need to do to get certified, and once you have this certification, you can expect to earn an average yearly salary of $103,408.  Summary A quick analysis of this list shows that all these top certifications pay more than $100,000 on an average, and are related to the domains that are experiencing a growing demand in the market, namely security, virtualization and cloud computing, together with networking and business. All these IT certifications can help in your career advancement – no matter whether you are a junior-level employee aiming to improve your skills to bag better opportunities in the IT industry, or a tenured employee looking to constantly grow and adapt your skills to meet the fast-changing IT landscape. But since you will come across a huge number of IT certifications that are offered today, it becomes important to research well before taking your pick since a handful are far more valuable than the others.  
The 7 Highest-Paying IT Certifications Must Do In ...

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5 Trends Influencing Cloud Computing In 2021

Cloud security was the biggest concern of 53% of the webmasters that participated in the giving birth to an important 2017 cloud computing trend, i.e., improved cloud security. The cloud providers like Google, Microsoft, AWS etc., have started coming up with advanced threat monitoring tools and other robust identity management functionalities to increase the security within every layer of cloud infrastructure. This improved cloud security trend would not just reinforce the trust of organization on cloud computing but also transform the way cloud security was being operated over the years.   Like improved cloud security with many cloud benefits, there are many other trends that are influencing cloud computing in 2017. These trends are changing the way cloud computing was being used as well as provided by the organizations and cloud providers respectively in the yesteryears. A clear understanding of these trends is imperative to gain a competitive edge in terms of speed, agility as well cost savings. So, let’s not waste any more time and jump straight to the five trends that are influencing cloud computing in 2017.  Hyperconvergence The hype around hyperconvergence in the realm of cloud computing has increased drastically in 2017. A gradual shift can be seen to hyperconverged cloud infrastructure aka HCI that has provided ease in the process of managing integrated technologies with the help of a common toolset. It will allow organizations to leverage the already integrated storage resources that will ease power computation for faster cloud implementation. Organizations that seek to build their own private cloud resources would be turning their attention towards hyperconverged cloud infrastructure that offers the support of virtualization at present.  Hybrid Cloud Management Due to the increased need for flexibility and swift information sharing, an orchestration between the private cloud and public cloud services has surfaced in the cloud computing domain. This amalgamation of public and private clouds is called a hybrid cloud. The need for effective management of hybrid cloud has given birth to cloud service brokers in 2017. They are responsible for not just defining all the hybrid services but also securing and managing them. The rise of these hybrid cloud manager aka cloud service brokers would be a big influence in the way cloud computing management worked earlier.  Enterprise Cloud Computing A dramatic rise in enterprise cloud computing has been witnessed in the first semester of this year. Instead of depending on a single cloud for their different information technology and business needs, companies are now diversifying their approach to multiple cloud models. Enterprise cloud computing is allowing businesses to make contracts with different cloud providers irrespective of them being private, public or hybrid. They are now getting their services hosted on different platforms that offer the most appropriate solution to their needs.  Cloud-Run Business Apps At present, the share of cloud-run business apps is 70%, which is gradually increasing with the expansion of enterprise cloud computing. By the end of 2020, more than 90% of the organizations in the world would have cloud-run apps for their business. Increased productivity, enterprise mobility, and user-driven customization are some of the core drivers for business apps towards cloud computing. Cloud adoption has accelerated in 2017 and would continue to do so in the coming years.   Cloud Containers On The Rise Cloud containers like Linux are used by top companies like Google, Microsoft, Facebook etc., and are becoming a rage among other organizations too. They offer a more secure, streamlined and simplistic implementation methods for each and every infrastructure requirement. Cloud container is one of the most relevant developments for the developers as it enables the packaging of applications in a more standardized way. It also facilitates the development of various micro services that’ll provide ease in security, monitoring, storing and networking etc. While cloud computing is not a new technology for businesses, the trends discussed above have given it a makeover and transformed the way it is being used by businesses in 2017. All the five trends, i.e., hyperconvergence, hybrid cloud, enterprise cloud, cloud-run business apps and cloud containers have led to a continuous expansion of cloud computing throughout the first two quarters of this year and would continue to influence cloud computing in days to come.  We have been able to cover only a small part of what Cloud Computing has to offer. There is so much more to learn. You can move on to the AWS certification course of KnowledgeHut that will help you prepare for the AWS certification exams.
5 Trends Influencing Cloud Computing In 2021

Cloud security was the biggest concern of 53% of t... Read More

Learn Ethical Hacking From Scratch

Despite the appealing title, ethical hacking or in more technical terms, “Penetration Testing” is not something you can master by reading an article or doing a crash course. There is much more to ethical hacking! In this article, we would have a look at what hacking is, the different types of hackers, steps involved in a hacking or penetration testing activity including common tools and techniques, how the industry looks at ethical hacking and the common certifications related to hacking. Before we jump into the details, let us understand what a vulnerability is, because we would be using this term again and again. Vulnerability is any loophole or a weakness in the system that could be exploited by a hacker. What is hacking and ethical hacking? To understand hacking, let us first understand what a hacker does. Whenever we think of a hacker, we imagine a guy with a hood, sitting in a dark room, having multiple computer screens in front of him and typing something at a blazing speed! We hate to burst your bubble, but most hackers do not fit that preconceived stereotype! A computer hacker is a person with deep domain expertise in computer systems, who is well versed in various methods of overcoming defense mechanisms by exploiting vulnerabilities in a computer system or network. A hacker could be financially or politically motivated or could be working with an organization to help them strengthen their infrastructure. Hacking refers to the activities that can overpower/derail the security mechanisms of digital devices like computers, smartphones, tablets, and even entire networks. It exploits the vulnerabilities present in the system or network to gain unauthorized access to confidential information. Hacking could be for personal benefit or with malicious intent. However, in ethical hacking, the hacker exploits the vulnerability, gains access to the data, but never alters, deletes or uses it for personal or professional gain. The hacker, in this case, will disclose the vulnerability to the owner of the system with a “Proof of Concept” (PoC) and request the owner to get the vulnerability remediated. Generally, ethical hackers have explicit permission to exploit the target from the owner. Who are the different types of hackers? Hackers can be generally categorized into three types based on the kind of work they do and the intent behind their hacking. Black Hat Hackers – These are hackers who attempt to bypass security mechanisms to gain unauthorized access with a malicious intent. Generally, these hackers work with the intent of financial gain and/or causing damage to the target. They may be individuals, self-motivated groups (also known as hacktivists who aim to bring political or social change) or politically motivated groups (state sponsored hackers). White Hat Hackers – These are professionals generally working with or for a company to help strengthen its digital security systems. The white hat hacker has explicit permission from the system or the information owner to attack the system. The intent here is to fix potential vulnerabilities before the black hat hackers could exploit them. Grey Hat Hackers – These individuals operate either as   white hat hackers or black hat hackers, hence the nomenclature. What are the steps involved in hacking? Let us take a deeper dive into ethical hacking and understand the steps involved. Throughout this section, we will look at the steps involved in ethical hacking, and some commonly used tools and techniques which hackers generally use. To illustrate our explanation, let us assume an attacker, Mr. X is targeting an organization TaxiCompany Inc. 1. Reconnaissance or Foot-printing – As per the Oxford dictionary, reconnaissance means, “the activity of getting information about an area for military purposes, using soldiers, planes, etc.”. Similarly, in hacking, reconnaissance means gathering information about your target. This information includes IP address ranges, Network, DNS Records, Websites, or people working with the organization. So, in this step, Mr. X would try to find the details of the key people working for TaxiCompany Inc., its website, etc. Reconnaissance could be active or passive in nature. In active foot printing, Mr. X would directly be scanning the network of TaxiCompany, or its websites using various tools. In passive foot printing, the Mr. X would not directly interact with any infrastructure or person. He would rather look at publicly available information from social media, public websites, etc. Commonly used tools/techniques for reconnaissance:  Who Is: Who is lookup tells you details about the website, the owner, contact number of the owner, and the address where the website is registered? You can simply visit who.is and enter the domain you wish to search for. NMAP: NMAP or the Network Map is a tool widely used for recon and scanning. Hackers can use this tool to find details like IP range, active hosts, open ports, etc. A simple command is nmap to find active hosts is “nmap -sn 192.168.1.1-100”. This command will find all active hosts in the provided IP range. Social Engineering: This is a technique, whereby the attacker engages directly or indirectly with the staff of the target organization and manipulates them psychologically to reveal confidential information. Some other tools which are used for footprinting include social media sites, Nessus, Acunetix, lullar.com 2. Scanning – Once Mr. X has some basic information about the TaxiCompany, he would start to collect in-depth information which could help him penetrate the network and access confidential information. Mr. X is most likely to use port scanners, sweepers and vulnerability scanners of different types. Mr. X could now be targeting the website or the network of the organization. For websites, using scanners like Nessus and Acunetix could give loads of information about the server where the website is hosted, open ports, server version, hosting platform, etc. In case of a network, network mapping and scanning tools will help Mr. X understand the active hosts, services (ports) running on them and with some intense scans, the OS running on the active hosts and even the vulnerabilities present! Kali Linux is a distribution of Linux operating system which is widely used by hackers around the globe for hacking and penetration testing. It contains almost every tool one would need for various steps of hacking. NMAP, wireshark, ncap, metasploit, etc. are pre-loaded in Kali Linux. Now based on the information gathered in the scanning phase, Mr. X can now easily look for vulnerabilities in the OS or the hardware using databases like NVD or CVE. Commonly used tools/techniques for scanning: Apart from NMAP, the below tools are used to perform vulnerability scanning: Nessus: The most famous vulnerability scanner from Tenable, it has 100s of plugins which allows you to make sure all vulnerabilities and misconfigurations are identified. Acunetix: Acunetix is known for its features and capabilities for web application scanning. 3. Gaining Access – Now Mr. X knows the network, active hosts, services running, details of the operating system and the vulnerabilities present. Next, Mr. X would gain access to the assets of TaxiCompany. Mr. X now has several options to penetrate the network. He can send a “Phishing Mail” to some key people (contacted using social engineering) and trick them into clicking a malicious link (and seek username and password). Alternately, he could try tricking them into downloading a malicious attachment and installing a keylogger to get all the keystrokes. This is a fairly easy task. There are certain fake-mailers like zmail or emkei.cz which allow you to send email to anyone using any email ID as the source email. Emkei is a very popular and useful tool for sending fake email and running phishing campaigns. One can design a mail looking exactly like the original one from the same email ID and trick someone into clicking or downloading something. Designing a phishing page or creating a malicious file is also possible using “Metasploit”. Metasploit allows you to create an exploit and using msfvenom (or any similar tool) you can attach this exploit to an innocent looking pdf or excel file! Once the target user inside TaxiCompany opens this attachment, Mr. X gets the meterpreter shell and can now access almost everything on the target machine. Mr. X has now successfully gained the access of a system within TaxiCompany. Now he is free to navigate the system and the network to get the information he is looking for or infect more devices! Commonly used tools/techniques for gaining access: Kali Linux: A fully loaded operating system with all the tools starting from wireshark to Metasploit to burp suite, it contains everything! Phishing: A technique where the users are lured into clicking or downloading something on their computers. It is also possible by phone calls; a common example is fraudsters pretending to be from Bank and asking card details and OTP. 4. Maintaining Access – Once Mr. X has gained access; he would probably like to secure that access or create another one to ensure that he has a persistent access to that machine. This could be done by using Trojans, Rootkits and backdoors. This is generally done to ensure that more information could be gained or to launch attacks using this machine. In a case where attacker controls a machine and uses it to launch further attacks, the machine is said to be a bot. An attacker uses several of these bots, called ‘botnet’, to launch attacks such as Distributed Denial of Service (DDoS) wherein thousands of requests are sent to a server at a time, potentially consuming all the bandwidth and forcing the legitimate traffic to drop. 5. Covering Tracks – Now Mr. X has the access to the TaxiCompany’s confidential information and one of the computer systems. He now wants to make sure that he is not caught! This is generally done by corrupting or deleting the logs. While this is done at the end, some precautions need to be taken from the onset, such as using a Virtual Private Network or a VPN. VPN is a tool which encrypts any data between the source and the destination, hence making it very difficult to intercept the data. Also, VPN ensures that your actual public IP address is not visible to the target. There is always a dummy IP address which is visible to the target. So even if someone gets to know the IP of the attacker, that would actually be only the IP address of the VPN service provider! Some common free VPN tools are Hide my Ass, Nord VPN and Express VPN. How does the industry view ethical hacking? Ethical hacking is not only about CTF, HTB and bug bounties. It is much more than that. These days every company hires ethical hackers to make sure that their network, applications and data are secure from cyberattacks. Penetration testers are highly paid within an organization and they play a key role in identifying the security vulnerabilities and helping to fix them. There are various sub domains for ethical hacking which include mobile security, web application security, network penetration testing, API security and system security. Certifications related to ethical hacking If you want to pursue a career in Cyber Security, or to be more precise, in ethical hacking, having a credential is helpful. It affirms your prowess in cyber security and gives you an edge over your counterparts during the hiring process. Below are a few certifications in the field of ethical hacking that are globally acknowledged: EC-Council Certified Ethical Hacker (CEH) – The CEH, or Certified Ethical Hacker credential is the number one certification that any aspiring ethical hacker should aspire towards. The most common certification in the field of cyber security, it provides in-depth working knowledge about ethical hacking and the concepts related to it. CompTIA Security+  –  A little less technical than the CEH, CompTIA Security+ aims at imparting fundamental knowledge of security concepts and offers less focus on practical, hands-on skills. Offensive Security’s OSCP – One of the toughest and most reputed certifications in this sector that necessitates passing a 24-hour exam, it aims to test your skill set and understanding of cyber security. KnowledgeHut offers in-depth training that can help you to prep for these sought-after certification exams. Get guidance from the experts—click here to explore ways to crack these exams at your very first attempt!  
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Learn Ethical Hacking From Scratch

Despite the appealing title, ethical hacking or... Read More