Search

The New ITIL® V4 And Major Reasons To Choose It

ITIL® is the most popular ITSM methodology in the world. One of the main reasons behind its success was its flexibility and adaptability. It was developed by the British government's Central Computer and Telecommunications Agency (CCTA) in the 1980s, but it is now owned, managed, updated, and certified by AXELOS.Last year, AXELOS announced its latest version, ITIL® V4. It was released in the first quarter of 2019, around February. The prime focus was on combining the most efficient ITIL® practices around the world with the ITIL® guidelines.The reason why the latest version is considered to be the best as it has been developed by a team of over 150 professionals which includes content writers, IT professionals, and a newly developed group. This group has more than 2000 members who have served in very large organizations worldwide. Their feedback has been taken into consideration to make sure that this version overcomes any limitations which its predecessors may have faced.Introduction to ITIL®In order to regulate the IT services with the needs of the business, ITIL® was introduced. It is a set of rules and methodologies which consist of the best practices developed over the years in the business industry. The ITIL® V3 (or ITIL® 2011) which turned out to be the most popular version is based on 5 fundamentals -ITIL® Service StrategyITIL® Service DesignITIL® Service TransitionITIL® Service OperationITIL® Continual Service ImprovementFor many years, ITIL® V3 ruled the industry because of its wide application. Even though it was one of the best-selling and globally-adopted versions, to adapt to the new changes in the industry, AXELOS came up with the latest version - ITIL® V4.What is ITIL® V4?The structure of the latest version has been enhanced to manage business companies to request new service management challenges. They also support them efficiently by applying modern technology to its highest ability. Versatility, integration, and organized systems have been given prime importance while composing this version.This methodology can be adjusted and embraced by different types of business to provide the best service and heighten customer experience. This will guide them in not only discussing management challenges but also solving them. It also supervises maturing the concepts so that the organization or the candidate can practically apply them to their daily obstacles and deal with them adequately. ITIL® V4 will also assist in governing as well as managing every possible IT-enabled service.ITIL® V4 is the new revamped version for ITSM to combine modern technology in a more holistic manner. This step was taken to give the best possible outcome from all the resources available.The target audience ranges from students to professionals aiming to get acquainted with the new updates. This is coined to be a huge development as it is not only working on the drawbacks of the earlier versions but is also aiming to get the most powerful methods to promote the business industry.Major elements of ITIL® V4ITIL® SVS or ITIL® Service Value System is one of the principal components of the updates in ITIL® V4. It represents how the different projects and elements of the organization operate collectively to encourage value creation by IT-enabled services.The different features of SVS can be implanted in such a way that it doesn't cause any stress over the organization. This makes it very pliable to adapt. Both the qualities, coordination as well as absorption are needed to keep the organization growing at a constant pace. This helps the system to drive the organization in an instrumental, visionary, and unified direction.ITIL® SVS majorly focuses on these components -  ITIL® service value chainITIL® guiding principlesITIL® practicesGovernanceConstant growthThe ITIL® service value chain demonstrates a working model for the creation, execution, and steady growth of the services. The design consists of 6 chief elements that can be connected synchronically using numerous ways hence creating distinct value streams. To approach the requirements of multimodal service management, the value chain is made flexible enough to be easily adapted through various procedures like centralized IT and DevOps. It is this flexibility that enables the company to concentrate on the steady growth as well as to satisfy the ever-changing interests of the industry.ITIL® practices support in developing the service value chain by extending their flexibility. To support ITSM practitioners with a complete toolset, all ITIL® practice supports multiple service value chain activities.An organization’s performance and fundamental core heavily represent its growth. This is why the ITIL® guiding principles are executed as they aid in building a fruitful environment through daily activities. They also ensure that everyone in their organization are on the same page and is working towards achieving a unified vision.The governing body oversees and shares some specific guidelines and tactics with the organization to improve results. The governance also helps in improving coordination among the divisions of the company and hence raising the company’s value.Why ITIL® V4?The most important reason for developing an advanced version of the ITIL® V3 was because of its certain limitations. These are -Failure to comprehend the current trends in the IT services and software developments.Bad relationship with the ITSM CommunityThe latest version addressed these issues by publishing the updates in the community, thus giving them a heads-up and possibly eliminating any obstacle in the free flow of data. ITIL® V4 has successfully combined the concepts of Agile, DevOps, and Lean with that of the standard ITIL® practices. This makes the new version flexible and keeps it updated for the future.Apart from this, the foundation stage is completely revised to give students and professionals a clear inside view from the very beginning.It is revised based on the needs of modern business. The revisions of the ITIL® V4 are completely practical and are based on the feedback of thousands of ITIL® practitioners.The significant variations which can be witnessed in ITIL® V4 are-Fewer siloesInformation across the whole businessMore allianceCombining Agile and DevOps within ITSM policies.This update has made the ITIL® way more agile, extensible, and collaborative.Principles of ITIL® V4Right from the beginning, ITIL® has always followed certain principles. Similarly, like its predecessors, ITIL® 4 is built upon nine guiding principles. These were borrowed from the most contemporary ITIL® Practitioner Exam.The most fascinating progression of the newer version is that it encourages the alliance of IT department with other departments.This is not only profitable but highly effective too due to the arrival of new technologies and most of the departments depend on it to get their work done. ITIL® V4 works according to the need of public perception and needs. Because of this, customer feedback and satisfaction are top priorities for the new version.ITIL® V4 certification levelsThere have been certain updates in the certification level in the new version. Before proceeding to those upgrades, let's take a look at the previous version.The previous version of the ITIL® V3 was divided into 5 levels -FoundationPractitionerIntermediateExpertMaster.Master was the highest level and the foundation was for beginners. With each stage, the depth of understanding of the subject increases.There has been an update in the new scheme of the ITIL® V4. Now, there has been an inclusion of ITIL® Foundation and the ITIL® Master exams.Below are the four certification levels within the ITIL 4 scheme:FoundationManaging ProfessionalStrategic LeaderMaster.After the foundation level are the levels of Strategic Leader and Managing Professional. Both of them have their own modules and exams.ITIL® Managing Professional (MP)ITIL® Managing Professional (MP) is designed for learners who deal with technology and digital teams throughout the organization. They are not just limited to the IT departments. This course offers experience and expertise to run successful teams, IT projects, and workflows.Modules cover ‘ITIL® Specialists’ in -Drive Stakeholder ValueCreate, Deliver and SupportHigh Velocity ITITIL® MasterManagingProfessionalTransitionITIL®  Managing ProfessionalITIL® Strategic LeaderITIL® SpecialistITIL®SpecialistITIL®SpecialistITIL®StrategisITIL®StrategistITIL® LeaderCreate,deliver andsupportDriveStakeholderValueHighVelocityITDirect.Plan andImproveDirect.Plan andImproveDigital & ITStrategyITIL® FoundationITIL® Strategic Leader (SL)This exam is designed for those who engage with “every digitally equipped assistance”. The objective of this ITIL course is to prepare the learner on how to use technology to deliver business procedure. It also explains the role of IT in this process.Syllabus includes -ITIL® Leader – Digital & IT StrategyITIL® Strategist – Direct, Plan, and ImproveBoth of these exams end at the same level which is the ITIL® Master exam. It is the most advanced level in the examination.How to do the transition from ITIL® V3 to ITIL® V4?It is known that ITIL® V3 is the most popular version. Also, the certification is valid forever once you acquire the credentials in your resume. The ITIL® V3  is flexible, which is the reason why it is globally accepted. However, after the release of the new version, many will think of upgrading their certifications. AXELOS has defined paths to upgrade your ITIL® V3 certifications to corresponding ITIL® V4 certificates.  There are numerous ways to get the transition done. Following are the various transition paths -ITIL® V3 Foundation certified Since this is the beginning level, it is advised that the student takes up the ITIL® V4 foundation. The reason being that the foundation process of the ITIL® V4 has witnessed maximum changes.Transition in the early path will be beneficial as the learner will be well versed with the new contents of the latest certification. Also, the material on ITIL® V4 Foundation is vast and hence, it's a great opportunity for the learners to get to know new methods and techniques that are updated and as per current business trends.ITIL® Practitioner/Intermediate level AXELOS doesn't want the learners to waste their time and efforts, therefore if an individual is on the Practitioner or Intermediate level, it is advisable to continue pursuing the current level.Once they have achieved 17 credits, they are eligible for the easy transition to ITIL® 4 and take ITIL® Managing Professional Transition module. This will allow them to earn the ITIL® Managing Professional designation.ITIL® V3 Expert Those who have successfully made it to the Expert level can pursue the ITIL® Managing Professional Transition module, provided, they have received the certification.After acquiring the ITIL® Managing Professional designation, one can pursue the ITIL® Strategic Leader stream. This is completely based on the interest of the person. Fulfillment of either of the streams will lead the student straight to the final level, ITIL® Master.We have briefly summarised the paths into a table for your reference.ITIL® V3 CertificateThe path for transition to V4ITIL® V3 FoundationAcquire ITIL® V4 Foundation certificateITIL® V3 Practitioner1. Begin from ITIL® V4 Foundation2. Continue with the ITIL® V3 modules till intermediate and make a transition to MP under V4.ITIL® V3 IntermediateBeing a V3 intermediate, you can make a transition to V4 by taking up the modules under V4 MP.You don't have to go ahead with the MALC exam.ITIL® V3 ExpertIf you're a V3 Expert, you need to take the V4 MP in order to make a transition to V4 in order to continue with your ITIL® journey.ITIL® V3 Vs. ITIL® V4There is one common question regarding ITIL®, as to how exactly ITIL® V4 and V3 are different from each other.ITIL® V3 was introduced in 2007. The version was revised with some changes four years later in 2011.Whereas AXELOS recently announced the completion of the latest version of the ITIL® V4. The first level of the newer version was released early in 2019 and the higher levels are scheduled to release in the second half of the year.The ITIL® 4 is built upon nine guiding principles. These were borrowed from the most contemporary ITIL® Practitioner Exam.The nine principles are:Device for knowledgeConcentrate on contentExplore holisticallyCommence where you areStudy directlyDevelop iterativelyAssociateBe fairKeep it simpleITIL® V4 works according to public perception and needs. Because of this, customer feedback and satisfaction are top priorities for the new version.In addition to these principles, the ITIL® V4 has major updates like:Outstanding integration besides other successful ITSM practices, including DevOps, Agile, and LeanA broader focus on the meaning of customer experienceThe superior combination of ITIL® and modern business practicesA community-driven focus to render the framework extra flexible and powerfulOther major updates in ITIL® V4 The objective of the new version is to focus on the practical aspects of the business. The course has been kept as compliant as possible to assist the organizations towards being larger, developed and united service providers.The Service Value System (SVS) has also been gradually updated. It now gives a whole end-to-end scenario of what's occurring behind the scenes during the business transactions. This enables the students to gain a sound knowledge and contribute more to the process.A notable challenge was not to make the ITIL® V4 totally independent from its previous versions. This will create chaos in the system between the ITIL® V4 and the ITIL® V3 certified professionals. Keeping this in mind, the version has been designed to have better compatibility with the ITIL® V3.ITIL® V4 owns many of the underlying factors of the V3 as they assist the organizations in implementing efficient IT service management.Conclusively, the brand-new version is developed to meet the ever-growing demands of the digital environment. ITIL® V4 has been developed to provide a practical and flexible basis from the current complex digital environment.

The New ITIL® V4 And Major Reasons To Choose It

10174
The New ITIL® V4 And Major Reasons To Choose It

ITIL® is the most popular ITSM methodology in the world. One of the main reasons behind its success was its flexibility and adaptability. It was developed by the British government's Central Computer and Telecommunications Agency (CCTA) in the 1980s, but it is now owned, managed, updated, and certified by AXELOS.

Last year, AXELOS announced its latest version, ITIL® V4. It was released in the first quarter of 2019, around February. The prime focus was on combining the most efficient ITIL® practices around the world with the ITIL® guidelines.

The reason why the latest version is considered to be the best as it has been developed by a team of over 150 professionals which includes content writers, IT professionals, and a newly developed group. This group has more than 2000 members who have served in very large organizations worldwide. Their feedback has been taken into consideration to make sure that this version overcomes any limitations which its predecessors may have faced.

Introduction to ITIL®

In order to regulate the IT services with the needs of the business, ITIL® was introduced. It is a set of rules and methodologies which consist of the best practices developed over the years in the business industry. The ITIL® V3 (or ITIL® 2011) which turned out to be the most popular version is based on 5 fundamentals -

  1. ITIL® Service Strategy
  2. ITIL® Service Design
  3. ITIL® Service Transition
  4. ITIL® Service Operation
  5. ITIL® Continual Service Improvement

For many years, ITIL® V3 ruled the industry because of its wide application. Even though it was one of the best-selling and globally-adopted versions, to adapt to the new changes in the industry, AXELOS came up with the latest version - ITIL® V4.

What is ITIL® V4?

The structure of the latest version has been enhanced to manage business companies to request new service management challenges. They also support them efficiently by applying modern technology to its highest ability. Versatility, integration, and organized systems have been given prime importance while composing this version.

This methodology can be adjusted and embraced by different types of business to provide the best service and heighten customer experience. This will guide them in not only discussing management challenges but also solving them. It also supervises maturing the concepts so that the organization or the candidate can practically apply them to their daily obstacles and deal with them adequately. ITIL® V4 will also assist in governing as well as managing every possible IT-enabled service.

ITIL® V4 is the new revamped version for ITSM to combine modern technology in a more holistic manner. This step was taken to give the best possible outcome from all the resources available.

The target audience ranges from students to professionals aiming to get acquainted with the new updates. This is coined to be a huge development as it is not only working on the drawbacks of the earlier versions but is also aiming to get the most powerful methods to promote the business industry.

Major elements of ITIL® V4

ITIL® SVS or ITIL® Service Value System is one of the principal components of the updates in ITIL® V4. It represents how the different projects and elements of the organization operate collectively to encourage value creation by IT-enabled services.

The different features of SVS can be implanted in such a way that it doesn't cause any stress over the organization. This makes it very pliable to adapt. Both the qualities, coordination as well as absorption are needed to keep the organization growing at a constant pace. This helps the system to drive the organization in an instrumental, visionary, and unified direction.

ITIL® SVS majorly focuses on these components -  

  • ITIL® service value chain
  • ITIL® guiding principles
  • ITIL® practices
  • Governance
  • Constant growth

Major elements of ITIL

The ITIL® service value chain demonstrates a working model for the creation, execution, and steady growth of the services. The design consists of 6 chief elements that can be connected synchronically using numerous ways hence creating distinct value streams. To approach the requirements of multimodal service management, the value chain is made flexible enough to be easily adapted through various procedures like centralized IT and DevOps. It is this flexibility that enables the company to concentrate on the steady growth as well as to satisfy the ever-changing interests of the industry.

ITIL® practices support in developing the service value chain by extending their flexibility. To support ITSM practitioners with a complete toolset, all ITIL® practice supports multiple service value chain activities.

An organization’s performance and fundamental core heavily represent its growth. This is why the ITIL® guiding principles are executed as they aid in building a fruitful environment through daily activities. They also ensure that everyone in their organization are on the same page and is working towards achieving a unified vision.

The governing body oversees and shares some specific guidelines and tactics with the organization to improve results. The governance also helps in improving coordination among the divisions of the company and hence raising the company’s value.

Why ITIL® V4?

The most important reason for developing an advanced version of the ITIL® V3 was because of its certain limitations. These are -

 reason for developing an advanced version of the ITIL

  • Failure to comprehend the current trends in the IT services and software developments.
  • Bad relationship with the ITSM Community

The latest version addressed these issues by publishing the updates in the community, thus giving them a heads-up and possibly eliminating any obstacle in the free flow of data. ITIL® V4 has successfully combined the concepts of Agile, DevOps, and Lean with that of the standard ITIL® practices. This makes the new version flexible and keeps it updated for the future.

Apart from this, the foundation stage is completely revised to give students and professionals a clear inside view from the very beginning.

It is revised based on the needs of modern business. The revisions of the ITIL® V4 are completely practical and are based on the feedback of thousands of ITIL® practitioners.

The significant variations which can be witnessed in ITIL® V4 are-

  • Fewer siloes
  • Information across the whole business
  • More alliance
  • Combining Agile and DevOps within ITSM policies.

This update has made the ITIL® way more agile, extensible, and collaborative.

Principles of ITIL® V4

Right from the beginning, ITIL® has always followed certain principles. Similarly, like its predecessors, ITIL® 4 is built upon nine guiding principles. These were borrowed from the most contemporary ITIL® Practitioner Exam.

The most fascinating progression of the newer version is that it encourages the alliance of IT department with other departments.

This is not only profitable but highly effective too due to the arrival of new technologies and most of the departments depend on it to get their work done. ITIL® V4 works according to the need of public perception and needs. Because of this, customer feedback and satisfaction are top priorities for the new version.

Guide to ITIL®4.

ITIL® V4 certification levels

There have been certain updates in the certification level in the new version. Before proceeding to those upgrades, let's take a look at the previous version.

The previous version of the ITIL® V3 was divided into 5 levels -

  1. Foundation
  2. Practitioner
  3. Intermediate
  4. Expert
  5. Master.

Master was the highest level and the foundation was for beginners. With each stage, the depth of understanding of the subject increases.

There has been an update in the new scheme of the ITIL® V4. Now, there has been an inclusion of ITIL® Foundation and the ITIL® Master exams.

Below are the four certification levels within the ITIL 4 scheme:

  • Foundation
  • Managing Professional
  • Strategic Leader
  • Master.

ITIL 4 Certification levels

After the foundation level are the levels of Strategic Leader and Managing Professional. Both of them have their own modules and exams.

ITIL® Managing Professional (MP)

ITIL® Managing Professional (MP) is designed for learners who deal with technology and digital teams throughout the organization. They are not just limited to the IT departments. This course offers experience and expertise to run successful teams, IT projects, and workflows.

Modules cover ‘ITIL® Specialists’ in -

  • Drive Stakeholder Value
  • Create, Deliver and Support
  • High Velocity IT

ITIL® Master

Managing
Professional
Transition
ITIL®  Managing ProfessionalITIL® Strategic Leader


ITIL®
 Specialist
ITIL®
Specialist
ITIL®
Specialist
ITIL®
Strategis
ITIL®
Strategist
ITIL® Leader

Create,
deliver and
support
Drive
Stakeholder
Value
High
Velocity
IT
Direct.
Plan and
Improve
Direct.
Plan and
Improve
Digital & IT
Strategy

ITIL® Foundation

ITIL® Strategic Leader (SL)

This exam is designed for those who engage with “every digitally equipped assistance”. The objective of this ITIL course is to prepare the learner on how to use technology to deliver business procedure. It also explains the role of IT in this process.

Syllabus includes -

  • ITIL® Leader – Digital & IT Strategy
  • ITIL® Strategist – Direct, Plan, and Improve

Both of these exams end at the same level which is the ITIL® Master exam. It is the most advanced level in the examination.

How to do the transition from ITIL® V3 to ITIL® V4?

It is known that ITIL® V3 is the most popular version. Also, the certification is valid forever once you acquire the credentials in your resume. The ITIL® V3  is flexible, which is the reason why it is globally accepted. However, after the release of the new version, many will think of upgrading their certifications. AXELOS has defined paths to upgrade your ITIL® V3 certifications to corresponding ITIL® V4 certificates.  

There are numerous ways to get the transition done. Following are the various transition paths -

ITIL® V3 Foundation certified 

  • Since this is the beginning level, it is advised that the student takes up the ITIL® V4 foundation. The reason being that the foundation process of the ITIL® V4 has witnessed maximum changes.
  • Transition in the early path will be beneficial as the learner will be well versed with the new contents of the latest certification. Also, the material on ITIL® V4 Foundation is vast and hence, it's a great opportunity for the learners to get to know new methods and techniques that are updated and as per current business trends.

ITIL® Practitioner/Intermediate level 

  • AXELOS doesn't want the learners to waste their time and efforts, therefore if an individual is on the Practitioner or Intermediate level, it is advisable to continue pursuing the current level.
  • Once they have achieved 17 credits, they are eligible for the easy transition to ITIL® 4 and take ITIL® Managing Professional Transition module. This will allow them to earn the ITIL® Managing Professional designation.

ITIL® V3 Expert 

  • Those who have successfully made it to the Expert level can pursue the ITIL® Managing Professional Transition module, provided, they have received the certification.
  • After acquiring the ITIL® Managing Professional designation, one can pursue the ITIL® Strategic Leader stream. This is completely based on the interest of the person. Fulfillment of either of the streams will lead the student straight to the final level, ITIL® Master.

We have briefly summarised the paths into a table for your reference.

ITIL® V3 Certificate

The path for transition to V4
ITIL® V3 Foundation
Acquire ITIL® V4 Foundation certificate
ITIL® V3 Practitioner1. Begin from ITIL® V4 Foundation
2. Continue with the ITIL® V3 modules till intermediate and make a transition to MP under V4.
ITIL® V3 IntermediateBeing a V3 intermediate, you can make a transition to V4 by taking up the modules under V4 MP.
You don't have to go ahead with the MALC exam.
ITIL® V3 ExpertIf you're a V3 Expert, you need to take the V4 MP in order to make a transition to V4 in order to continue with your ITIL® journey.

ITIL® V3 Vs. ITIL® V4

There is one common question regarding ITIL®, as to how exactly ITIL® V4 and V3 are different from each other.

  • ITIL® V3 was introduced in 2007. The version was revised with some changes four years later in 2011.
  • Whereas AXELOS recently announced the completion of the latest version of the ITIL® V4. The first level of the newer version was released early in 2019 and the higher levels are scheduled to release in the second half of the year.

The ITIL® 4 is built upon nine guiding principles. These were borrowed from the most contemporary ITIL® Practitioner Exam.

Principles on which ITIL 4 is build

The nine principles are:

  • Device for knowledge
  • Concentrate on content
  • Explore holistically
  • Commence where you are
  • Study directly
  • Develop iteratively
  • Associate
  • Be fair
  • Keep it simple

ITIL® V4 works according to public perception and needs. Because of this, customer feedback and satisfaction are top priorities for the new version.

In addition to these principles, the ITIL® V4 has major updates like:

  • Outstanding integration besides other successful ITSM practices, including DevOps, Agile, and Lean
  • A broader focus on the meaning of customer experience
  • The superior combination of ITIL® and modern business practices
  • A community-driven focus to render the framework extra flexible and powerful

Other major updates in ITIL® V4 

The objective of the new version is to focus on the practical aspects of the business. The course has been kept as compliant as possible to assist the organizations towards being larger, developed and united service providers.

The Service Value System (SVS) has also been gradually updated. It now gives a whole end-to-end scenario of what's occurring behind the scenes during the business transactions. This enables the students to gain a sound knowledge and contribute more to the process.

A notable challenge was not to make the ITIL® V4 totally independent from its previous versions. This will create chaos in the system between the ITIL® V4 and the ITIL® V3 certified professionals. Keeping this in mind, the version has been designed to have better compatibility with the ITIL® V3.

ITIL® V4 owns many of the underlying factors of the V3 as they assist the organizations in implementing efficient IT service management.

Conclusively, the brand-new version is developed to meet the ever-growing demands of the digital environment. ITIL® V4 has been developed to provide a practical and flexible basis from the current complex digital environment.

KnowledgeHut

KnowledgeHut

Author

KnowledgeHut is an outcome-focused global ed-tech company. We help organizations and professionals unlock excellence through skills development. We offer training solutions under the people and process, data science, full-stack development, cybersecurity, future technologies and digital transformation verticals.
Website : https://www.knowledgehut.com

Join the Discussion

Your email address will not be published. Required fields are marked *

Suggested Blogs

The 7 Highest-Paying IT Certifications Must Do In 2017-18

Launching a career in IT takes much more than just college education. You need to be tech-trained and have one of the top IT certifications. Wondering why you need such certifications? Jobs in the IT domain require specific skill sets and having such certifications validate your ability to perform the job. Being certified also works in your favor when you are looking for a job for the first time or need a job change since the hiring managers would know you possess the skills to succeed. From security and networking to cloud computing and virtualization, there exists a wide range of IT certifications that would help you to earn a fat paycheck and launch your dream IT career, or take your career a few notches above in case you are already employed. However, not every certification would help. You need to find the ones that will give you the optimal return on your money. But with a proliferation of a wide range of certifications, each claiming to be better than its competitors, how do you decide which is the best for you? We bring you some help in your endeavor by listing the top seven IT certifications that you must do in 2017-18 to enjoy a rewarding IT career. 1. Certified in Risk and Information Systems Control (CRISC) This certification from ISACA is designed for IT project managers and professionals as well as others whose job needs them to recognize and manage IT and business threats through suitable IS (Information Systems) controls. The CRISC exam covers the whole life cycle, from design and implementation to continuing maintenance, and will fetch you an average yearly salary of $131,298. On our list, this is the highest-paying certification. To get it, you must have a minimum of 3 years’ experience in at least two of the four areas (Identification, Assessment, Control Monitoring and Reporting, and Response and Mitigation) covered by this certification and pass the exam that consists of 150 multiple-choice questions. You can register for this computer-based test on the ISACA website, which will cost you at least $420 (a bit more actually when you add the cost of test materials and preparation to it). In 2017, this exam is offered in three test windows (May 1 - June 30; August 1- September 30; and November 1 to December 30). Every year, you will need CPE (Continuing Professional Education) credits for maintaining your certification.  2. Certified Information Security Manager (CISM) The primary focus of this certification from ISACA is information security management. Though this certification will let you deal with engineering and designing of security protocols, you will have greater involvement in the company’s security management. This certification will let you earn an average yearly salary of $128,156. To get it, you must have 5 years’ experience in Information Security, a minimum of 3 of which should be as a security manager. This experience of yours must be achieved within the 10-year period prior to your date of application for certification or within the 5-year period from the date of passing the exam. Unlike the CRISC where no exceptions are applicable to the experience requirement, the CISM has some alternatives to the experience requirement. This exam consists of 200 multiple-choice questions. You can register for this computer-based test on the ISACA website, which will cost you about $415 (but a lot more actually when you add the cost of test materials and preparation courses to it). In 2017, this exam is offered in three test windows (May 1 - June 30; August 1- September 30; and November 1 to December 30). Every year, you will need continuing education credits for maintaining your certification.  3. AWS Certified Solutions Architect – Associate This certification is aimed at people involved in designing and managing applications on the AWS (Amazon Web Services) platform. The exam covers everything from AWS best practices, AWS cost estimation and identification of cost control measures, to AWS system design and deployment. For getting this certification, you need to have hands-on AWS experience (1 year or more) along with proficiency in one high-level programming language. The candidates also need to have the ability to recognize an AWS-based application and define requirements for it together with the experience of deploying hybrid systems with AWS and components on-premises and be capable of providing the best practices for setting up reliable and secure applications on the AWS platform. Kryterion testing centers offer this computer-based exam that consists of 60 multiple-choice questions. The exam registration fee is $150. However, armed with this certification, you will get to earn a yearly average of $125,091. 4. Certified Information Systems Security Professional (CISSP) This CISSP certification is your ideal choice if you are an auditor, analyst, systems engineer, security consultant, or manager since it gives you the chance to prove your capability of engineering, designing and maintaining the IT security policy of a company. Pearson Vue Testing centers offer this exam against a few of $599. This exam consisting of 250 multiple-choice questions and needs an eligible candidate to have a minimum of 5 years’ of full-time work experience in two or more of the eight domains CISSP CBK (Common Body of Knowledge) domains. Those not having adequate work experience can meet 1 year of required experience with a 4-year college degree (or its regional equivalent), or a credential permitted by the CISSP Prerequisite pathway. As a second alternative, you can earn your (ISC)2 Associate designation by taking and passing the CISSP exam, after which you will have up to 6 years’ time to earn the necessary work experience. You must earn CPE credits every year to stay certified. This certification will give you access to a career that pays an average yearly salary of $121,729. 5. Project Management Professional (PMP) This is the most renowned project management certification that lets you work in almost any industry, at any location and with any methodology. Project Management Institute (PMI) has created this test and manages it as well. You have to apply at the PMI website to take this exam. After the approval of your application, you would be able to sign up for the actual exam via Prometric. The prerequisites of this exam are having a secondary degree (associate’s degree, high school diploma, or the global equivalent) along with 7,500 hours of project management experience and 35 hours of project management education; or having a 4-year degree together with 4,500 hours of project management experience and 35 hours of project management education. You will need to shell out $405 for taking this test. Every three years, you need to compulsorily earn 60 PDUs (professional development units) for maintaining your PMP. $119,349 is the average yearly salary that this certification will bring your way.  6. Citrix Certified Associate – Networking (CCA-N)   This certification is ideal for systems or network administrators, architects and engineers adept in desktop and app virtualization, who plan to expand their skills to include NetScaler 10.5 for desktop and solutions app. To get certified, you have to prepare with the recommended training that includes two options: taking Citrix NetScaler Essentials and Unified Gateway or CNS-222; or getting prepared with Citrix NetScaler Unified Gateway or CNS-221 in case you’ve already taken the Citrix NetScaler Essentials and Traffic Management or CNS-220. In addition, you have to analyze the preparation guide for Exam 1Y0-250: Implementing Citrix NetScaler 10 for App and Desktop Solutions; and pass Exam 1Y0-250. The exam costs $200 and the certification would stay valid for 3 years. With CCA-N certification, you can aim to earn an average yearly salary of $102,598.  7. ITIL v3 Foundation It’s the entry-level ITIL certification that offers an extensive knowledge of the IT lifecycle together with the ITIL terminology and concepts. It covers everything from capacity and availability management to incident and change management, along with IT operations and application management. Selection and authorizations of partners are done by ITIL, who in turn provide education, training, and certifications. The ITIL foundation exam consists of 40 multiple-choice questions and costs $150 plus taxes (VUE/Prometric). To pass this exam, you should have knowledge (at the comprehension level) of ITIL service life-cycle, service management as a practice, and the key models as well principles along with awareness level knowledge of generic definitions and concepts, selected processes, roles and functions, as well as technology and architecture, among others. Simply passing this exam is all you need to do to get certified, and once you have this certification, you can expect to earn an average yearly salary of $103,408.  Summary A quick analysis of this list shows that all these top certifications pay more than $100,000 on an average, and are related to the domains that are experiencing a growing demand in the market, namely security, virtualization and cloud computing, together with networking and business. All these IT certifications can help in your career advancement – no matter whether you are a junior-level employee aiming to improve your skills to bag better opportunities in the IT industry, or a tenured employee looking to constantly grow and adapt your skills to meet the fast-changing IT landscape. But since you will come across a huge number of IT certifications that are offered today, it becomes important to research well before taking your pick since a handful are far more valuable than the others.  
The 7 Highest-Paying IT Certifications Must Do In ...

Launching a career in IT takes much more than just... Read More

5 Trends Influencing Cloud Computing In 2019

Cloud security was the biggest concern of 53% of the webmasters that participated in the giving birth to an important 2017 cloud computing trend, i.e., improved cloud security. The cloud providers like Google, Microsoft, AWS etc., have started coming up with advanced threat monitoring tools and other robust identity management functionalities to increase the security within every layer of cloud infrastructure. This improved cloud security trend would not just reinforce the trust of organization on cloud computing but also transform the way cloud security was being operated over the years.   Like improved cloud security with many cloud benefits, there are many other trends that are influencing cloud computing in 2017. These trends are changing the way cloud computing was being used as well as provided by the organizations and cloud providers respectively in the yesteryears. A clear understanding of these trends is imperative to gain a competitive edge in terms of speed, agility as well cost savings. So, let’s not waste any more time and jump straight to the five trends that are influencing cloud computing in 2017.  Hyperconvergence The hype around hyperconvergence in the realm of cloud computing has increased drastically in 2017. A gradual shift can be seen to hyperconverged cloud infrastructure aka HCI that has provided ease in the process of managing integrated technologies with the help of a common toolset. It will allow organizations to leverage the already integrated storage resources that will ease power computation for faster cloud implementation. Organizations that seek to build their own private cloud resources would be turning their attention towards hyperconverged cloud infrastructure that offers the support of virtualization at present.  Hybrid Cloud Management Due to the increased need for flexibility and swift information sharing, an orchestration between the private cloud and public cloud services has surfaced in the cloud computing domain. This amalgamation of public and private clouds is called a hybrid cloud. The need for effective management of hybrid cloud has given birth to cloud service brokers in 2017. They are responsible for not just defining all the hybrid services but also securing and managing them. The rise of these hybrid cloud manager aka cloud service brokers would be a big influence in the way cloud computing management worked earlier.  Enterprise Cloud Computing A dramatic rise in enterprise cloud computing has been witnessed in the first semester of this year. Instead of depending on a single cloud for their different information technology and business needs, companies are now diversifying their approach to multiple cloud models. Enterprise cloud computing is allowing businesses to make contracts with different cloud providers irrespective of them being private, public or hybrid. They are now getting their services hosted on different platforms that offer the most appropriate solution to their needs.  Cloud-Run Business Apps At present, the share of cloud-run business apps is 70%, which is gradually increasing with the expansion of enterprise cloud computing. By the end of 2020, more than 90% of the organizations in the world would have cloud-run apps for their business. Increased productivity, enterprise mobility, and user-driven customization are some of the core drivers for business apps towards cloud computing. Cloud adoption has accelerated in 2017 and would continue to do so in the coming years.   Cloud Containers On The Rise Cloud containers like Linux are used by top companies like Google, Microsoft, Facebook etc., and are becoming a rage among other organizations too. They offer a more secure, streamlined and simplistic implementation methods for each and every infrastructure requirement. Cloud container is one of the most relevant developments for the developers as it enables the packaging of applications in a more standardized way. It also facilitates the development of various micro services that’ll provide ease in security, monitoring, storing and networking etc. While cloud computing is not a new technology for businesses, the trends discussed above have given it a makeover and transformed the way it is being used by businesses in 2017. All the five trends, i.e., hyperconvergence, hybrid cloud, enterprise cloud, cloud-run business apps and cloud containers have led to a continuous expansion of cloud computing throughout the first two quarters of this year and would continue to influence cloud computing in days to come.  We have been able to cover only a small part of what Cloud Computing has to offer. There is so much more to learn. You can move on to the AWS certification course of KnowledgeHut that will help you prepare for the AWS certification exams.
5 Trends Influencing Cloud Computing In 2019

Cloud security was the biggest concern of 53% of t... Read More

Learn Ethical Hacking From Scratch

Despite the appealing title, ethical hacking or in more technical terms, “Penetration Testing” is not something you can master by reading an article or doing a crash course. There is much more to ethical hacking! In this article, we would have a look at what hacking is, the different types of hackers, steps involved in a hacking or penetration testing activity including common tools and techniques, how the industry looks at ethical hacking and the common certifications related to hacking. Before we jump into the details, let us understand what a vulnerability is, because we would be using this term again and again. Vulnerability is any loophole or a weakness in the system that could be exploited by a hacker. What is hacking and ethical hacking? To understand hacking, let us first understand what a hacker does. Whenever we think of a hacker, we imagine a guy with a hood, sitting in a dark room, having multiple computer screens in front of him and typing something at a blazing speed! We hate to burst your bubble, but most hackers do not fit that preconceived stereotype! A computer hacker is a person with deep domain expertise in computer systems, who is well versed in various methods of overcoming defense mechanisms by exploiting vulnerabilities in a computer system or network. A hacker could be financially or politically motivated or could be working with an organization to help them strengthen their infrastructure. Hacking refers to the activities that can overpower/derail the security mechanisms of digital devices like computers, smartphones, tablets, and even entire networks. It exploits the vulnerabilities present in the system or network to gain unauthorized access to confidential information. Hacking could be for personal benefit or with malicious intent. However, in ethical hacking, the hacker exploits the vulnerability, gains access to the data, but never alters, deletes or uses it for personal or professional gain. The hacker, in this case, will disclose the vulnerability to the owner of the system with a “Proof of Concept” (PoC) and request the owner to get the vulnerability remediated. Generally, ethical hackers have explicit permission to exploit the target from the owner. Who are the different types of hackers? Hackers can be generally categorized into three types based on the kind of work they do and the intent behind their hacking. Black Hat Hackers – These are hackers who attempt to bypass security mechanisms to gain unauthorized access with a malicious intent. Generally, these hackers work with the intent of financial gain and/or causing damage to the target. They may be individuals, self-motivated groups (also known as hacktivists who aim to bring political or social change) or politically motivated groups (state sponsored hackers). White Hat Hackers – These are professionals generally working with or for a company to help strengthen its digital security systems. The white hat hacker has explicit permission from the system or the information owner to attack the system. The intent here is to fix potential vulnerabilities before the black hat hackers could exploit them. Grey Hat Hackers – These individuals operate either as   white hat hackers or black hat hackers, hence the nomenclature. What are the steps involved in hacking? Let us take a deeper dive into ethical hacking and understand the steps involved. Throughout this section, we will look at the steps involved in ethical hacking, and some commonly used tools and techniques which hackers generally use. To illustrate our explanation, let us assume an attacker, Mr. X is targeting an organization TaxiCompany Inc. 1. Reconnaissance or Foot-printing – As per the Oxford dictionary, reconnaissance means, “the activity of getting information about an area for military purposes, using soldiers, planes, etc.”. Similarly, in hacking, reconnaissance means gathering information about your target. This information includes IP address ranges, Network, DNS Records, Websites, or people working with the organization. So, in this step, Mr. X would try to find the details of the key people working for TaxiCompany Inc., its website, etc. Reconnaissance could be active or passive in nature. In active foot printing, Mr. X would directly be scanning the network of TaxiCompany, or its websites using various tools. In passive foot printing, the Mr. X would not directly interact with any infrastructure or person. He would rather look at publicly available information from social media, public websites, etc. Commonly used tools/techniques for reconnaissance:  Who Is: Who is lookup tells you details about the website, the owner, contact number of the owner, and the address where the website is registered? You can simply visit who.is and enter the domain you wish to search for. NMAP: NMAP or the Network Map is a tool widely used for recon and scanning. Hackers can use this tool to find details like IP range, active hosts, open ports, etc. A simple command is nmap to find active hosts is “nmap -sn 192.168.1.1-100”. This command will find all active hosts in the provided IP range. Social Engineering: This is a technique, whereby the attacker engages directly or indirectly with the staff of the target organization and manipulates them psychologically to reveal confidential information. Some other tools which are used for footprinting include social media sites, Nessus, Acunetix, lullar.com 2. Scanning – Once Mr. X has some basic information about the TaxiCompany, he would start to collect in-depth information which could help him penetrate the network and access confidential information. Mr. X is most likely to use port scanners, sweepers and vulnerability scanners of different types. Mr. X could now be targeting the website or the network of the organization. For websites, using scanners like Nessus and Acunetix could give loads of information about the server where the website is hosted, open ports, server version, hosting platform, etc. In case of a network, network mapping and scanning tools will help Mr. X understand the active hosts, services (ports) running on them and with some intense scans, the OS running on the active hosts and even the vulnerabilities present! Kali Linux is a distribution of Linux operating system which is widely used by hackers around the globe for hacking and penetration testing. It contains almost every tool one would need for various steps of hacking. NMAP, wireshark, ncap, metasploit, etc. are pre-loaded in Kali Linux. Now based on the information gathered in the scanning phase, Mr. X can now easily look for vulnerabilities in the OS or the hardware using databases like NVD or CVE. Commonly used tools/techniques for scanning: Apart from NMAP, the below tools are used to perform vulnerability scanning: Nessus: The most famous vulnerability scanner from Tenable, it has 100s of plugins which allows you to make sure all vulnerabilities and misconfigurations are identified. Acunetix: Acunetix is known for its features and capabilities for web application scanning. 3. Gaining Access – Now Mr. X knows the network, active hosts, services running, details of the operating system and the vulnerabilities present. Next, Mr. X would gain access to the assets of TaxiCompany. Mr. X now has several options to penetrate the network. He can send a “Phishing Mail” to some key people (contacted using social engineering) and trick them into clicking a malicious link (and seek username and password). Alternately, he could try tricking them into downloading a malicious attachment and installing a keylogger to get all the keystrokes. This is a fairly easy task. There are certain fake-mailers like zmail or emkei.cz which allow you to send email to anyone using any email ID as the source email. Emkei is a very popular and useful tool for sending fake email and running phishing campaigns. One can design a mail looking exactly like the original one from the same email ID and trick someone into clicking or downloading something. Designing a phishing page or creating a malicious file is also possible using “Metasploit”. Metasploit allows you to create an exploit and using msfvenom (or any similar tool) you can attach this exploit to an innocent looking pdf or excel file! Once the target user inside TaxiCompany opens this attachment, Mr. X gets the meterpreter shell and can now access almost everything on the target machine. Mr. X has now successfully gained the access of a system within TaxiCompany. Now he is free to navigate the system and the network to get the information he is looking for or infect more devices! Commonly used tools/techniques for gaining access: Kali Linux: A fully loaded operating system with all the tools starting from wireshark to Metasploit to burp suite, it contains everything! Phishing: A technique where the users are lured into clicking or downloading something on their computers. It is also possible by phone calls; a common example is fraudsters pretending to be from Bank and asking card details and OTP. 4. Maintaining Access – Once Mr. X has gained access; he would probably like to secure that access or create another one to ensure that he has a persistent access to that machine. This could be done by using Trojans, Rootkits and backdoors. This is generally done to ensure that more information could be gained or to launch attacks using this machine. In a case where attacker controls a machine and uses it to launch further attacks, the machine is said to be a bot. An attacker uses several of these bots, called ‘botnet’, to launch attacks such as Distributed Denial of Service (DDoS) wherein thousands of requests are sent to a server at a time, potentially consuming all the bandwidth and forcing the legitimate traffic to drop. 5. Covering Tracks – Now Mr. X has the access to the TaxiCompany’s confidential information and one of the computer systems. He now wants to make sure that he is not caught! This is generally done by corrupting or deleting the logs. While this is done at the end, some precautions need to be taken from the onset, such as using a Virtual Private Network or a VPN. VPN is a tool which encrypts any data between the source and the destination, hence making it very difficult to intercept the data. Also, VPN ensures that your actual public IP address is not visible to the target. There is always a dummy IP address which is visible to the target. So even if someone gets to know the IP of the attacker, that would actually be only the IP address of the VPN service provider! Some common free VPN tools are Hide my Ass, Nord VPN and Express VPN. How does the industry view ethical hacking? Ethical hacking is not only about CTF, HTB and bug bounties. It is much more than that. These days every company hires ethical hackers to make sure that their network, applications and data are secure from cyberattacks. Penetration testers are highly paid within an organization and they play a key role in identifying the security vulnerabilities and helping to fix them. There are various sub domains for ethical hacking which include mobile security, web application security, network penetration testing, API security and system security. Certifications related to ethical hacking If you want to pursue a career in Cyber Security, or to be more precise, in ethical hacking, having a credential is helpful. It affirms your prowess in cyber security and gives you an edge over your counterparts during the hiring process. Below are a few certifications in the field of ethical hacking that are globally acknowledged: EC-Council Certified Ethical Hacker (CEH) – The CEH, or Certified Ethical Hacker credential is the number one certification that any aspiring ethical hacker should aspire towards. The most common certification in the field of cyber security, it provides in-depth working knowledge about ethical hacking and the concepts related to it. CompTIA Security+  –  A little less technical than the CEH, CompTIA Security+ aims at imparting fundamental knowledge of security concepts and offers less focus on practical, hands-on skills. Offensive Security’s OSCP – One of the toughest and most reputed certifications in this sector that necessitates passing a 24-hour exam, it aims to test your skill set and understanding of cyber security. KnowledgeHut offers in-depth training that can help you to prep for these sought-after certification exams. Get guidance from the experts—click here to explore ways to crack these exams at your very first attempt!  
7394
Learn Ethical Hacking From Scratch

Despite the appealing title, ethical hacking or... Read More