Search

Everything you need to know about PSM certification

1. Introduction to Professional Scrum MasterWho is Professional Scrum Master (PSM)?We partially give some elements in a previous article on our blog: “ How To Choose A Scrum Master? “. On top of that, it is important to   highlight that the Professional Scrum Master wear different hats according to the context: s/he is a coach, facilitator, enabler, problem- solver, proxy. His/Her main characteristic is to embody Servant Leadership. And basically, as the first promoter of Agile in the   organization, s/he truly has the Agile mindset and is more than willing to share it.Role and Responsibilities of PSM in the teamBecause the position of Scrum Master depends so much on the context, you will find multiple potential roles and responsibilities description by searching on the Internet. However, here are the basics:Coaching the organization, especially the Scrum Team, to get an Agile mindsetIncreasing the quality of deliverables and reducing time to deliverHelping the Dev Team to become self-organized and self-empoweredBuilding culture of trust, transparency, feedback and “fast failure to learn fast”\Advocating in favor of the more appropriated framework to make the Dev Team performant – it can be something else than Scrum!Ensuring that this framework is properly implemented to fit with the Scrum Team needsRemoving any impediment and blocker that prevent the Scrum Team to perform Requirements to become a PSMOfficially, there is no specific requirement: everyone is a potential candidate to become a Professional Scrum Master (PSM).Why become a PSM and what do I need to become a PSMDo you live and breathe Agile? Ok, that sounds too much.Nevertheless, have in mind that learning theory and training to open assessments is one sufficient thing to get certified but acting as a good Scrum Master requires a true behavior and belief in Agile philosophy coupled with large experience, ideally in organizations that have succeeded in their transformation.Like other jobs at “vocation”, you feel a true desire to become Scrum Master when working or at least meeting with one of them. When you meet a great Scrum Master, at some point you could become aware that you do want to do the same job: because you help people working better, feeling better at work, you participate to a radical transformation in the workplace for a better organization.2. What’s the importance of a PSM certificate?Getting a PSM certificate demonstrates the capacity to know, understand and apply Scrum in real-world situations.3. PSM Certification TrainingHow to become a PSM?Although it is highly recommended, taking a training is optional. However, taking the official exam is mandatory to get certified. Scrum.org is the official provider:Syllabus of Professional Scrum MasterA core of knowledge about Scrum remains the Scrum Guide from Ken Schwaber and Jeff Sutherland.Spend time and train seriously on the Scrum Open Assessment: this is the most realistic assessment you can train on!Next very useful resources are available with the Scrum Master Learning Path: this is a set of Professional Scrum Competencies which each contain a number of focus areas.Further reading:Scrum tutorial: An in-depth learning of Scrum, about its origin, evolution, and the progressive development of the framework.Scrum.org recommends strongly these books:Scrum: A Pocket Guide by Gunther VerheyenSoftware in 30 days by Ken SchwaberScrum.org offers also:A very complete glossaryforums populated by threads of quality, written by contributors with solid experience in ScrumA popular blog regularly updated with highly valuable posts, again made by writers shortlisted by Scrum.orgOther Open Assessments might be relevant to gain additional perspective on the other roles of a Scrum Team: check the Scrum Developer Open Assessment and the Product Owner Open Assessment.What is the eligibility to become a PSM trainer?Eligibility to become a PSM trainer requires three conditions. First, candidates must have at least four years of intense experience as Scrum Master in software development. Second, candidates must have conducted real-world training and have delivered coaching using Scrum. On top of that, candidates passed their PSM 1 assessment with at least a 95% score.After PSM training within how many days do I need to take the certification? After PSM training, there is no minimum duration to take the certification. As soon as candidates feel they are ready, they can schedule an online assessment.4. Exam and Certification Information Who provides the certification?Scrum.Org coursesA list of Scrum.org official sessions is available online. As stated on their website:Professional Scrum Master™ (PSM) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises and teaches what is at the heart of the Scrum and Agile movement. The course also includes a free attempt at the globally recognized Professional Scrum Master I certification exam (PSM I).It is also important to know that taking a Scrum.org official training offers candidates a free attempt at the assessment.What is the process for applying for the certification?As passing the certification does not require to attend to the official course, candidates can directly apply on the Scrum.org website. They will receive a personal password (with no expiration date) and then they can connect to a specific page and take the exam.Cost of the Professional Scrum Master certificationThe cost is $150 per attempt. If you attend a Scrum.org training class, fees include a free attempt.The structure of the examThe exam is exclusively online. It consists of 80 Multiple Choice, Multiple Answer and True/False questions. 60 minutes maximum are allowed to perform the full exam, and only English language is available.Topics covered in the PSM examScrum Framework: this is foundational knowledge for every Scrum Team member. It covers Scrum theory as described in the Scrum Guide.Scrum Theory and Principles: this topic is more about understanding Scrum theory: empirical process, principles, and values of Scrum.Cross-Functional, Self-Organizing Teams. Questions here cover how Scrum Teams are different from traditional development teams:cross-functional, self-empowered and self-organizing people promote flexibility, creativity, and productivity.Coaching and Facilitation. Questions here are about how mindset and behavior of Scrum Master are different from traditional Project Manager: by acting as a Servant Leader, the Scrum Master facilitates and coaches full organizations in understanding and using Scrum.Sample questions of PSM exam Here are three potential questions at the PSM exam:Question 1: When many Development Teams are working on a single product, what best describes the definition of “done”?Each Development Team defines and uses its own. The differences are discussed and reconciled during a hardening Sprint.Each Development Team uses its own but must make their definition clear to all other Teams so the differences are known.All development Teams must have a definition of “done” that makes their combined work potentially releasable.It dependsCorrect answer : 3Question 2:The three pillars of empirical process control are:    1. Inspection, Transparency, Adaptation    2. Transparency, Eliminating Waste, Kaizen    3. Planning, Inspection, Adaptation    4. Respect For People, Kaizen, Eliminating Waste    5. Planning, Demonstration, RetrospectiveCorrect answer: 1Question 3:The maximum length of the Sprint Review (its time-box) is:4 hours for a monthly Sprint. For shorter Sprints, it is usually shorter.As long as needed.2 hours1 day.4 hours and long as needed.Correct answer: 1Tips to pass PSM The best way to be well prepared for the PSM official exam is to work on the Scrum Open Assessment.You can consider that you are ready once you get 100% at every attempt.Salary of the Professional Scrum MasterSalaries of the PSM can vary a lot according to level of experience, industry, company size and location. Here is a table with most common figures:USFranceUnited KingdomSingaporeJunior70,000-115,00030,000-40,00040,000-70,00080,000-100,000Mid-Senior(more than 3 years with SM experience)90,000-135,00035,000-55,00060,000-110,00095,000-125,0005. Is the PSM I certification worth investing?CSM vs PSM exam:"Differences to note" CSM PSM Passing ScoreMinimum 69%(24 out of 35 questions)Minimum 85%Exam patternMultiple choiceMultiple choice,Multiple Answers and True/False questions.Exam durationNo time limit,35 questions60 minutes to complete 80 questionsCertification Validation2 yearsLife timeCertification cost                      1200$2nd attempt is free in within 60 days        25$ for  additional  attempt.             150$(one  attempt)Exam  Level2 Days training + Exam           Much  harder than CSM       Require experience,and deep         Theoretical knowledge.The first goal at Scrum.org is to make candidates understanding how to get valuable software thanks to a high level of maturity in Agile using Scrum. In order to achieve that, Scrum.org deliver assessments to examine, improve and certify candidates’ knowledge of Scrum. On top of that, the Scrum Guide and the Nexus Guide serve as the main background for all Scrum.org assessments. Individuals that are successful at the PSM 1 certification demonstrate a fundamental level of Scrum mastery: they understand Scrum as described in the Scrum Guide and the concepts of applying Scrum. The PSM 1 certification is considered significantly more valuable than other options for Scrum.6. What next after PSM?People who follow Scrum.org courses can claim Project Management Institute (PMI) Professional Development Units credit: 14 PDUs after attending a two-day Professional Scrum Master (PSM). Keep in mind that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment.7. How much should I pay to renew PSM certification?There is no need to renew PSM certification: Scrum.org certificates are lifelong and do not require any additional payments or renewals.Career benefits of PSM certifiedConsequently, becoming now a certified and experienced professional in Agile expertise seems to be an interesting option to stay at least “employable” and marketable. Still being realistic, professionals in Agile will be directly requested either to perform the Agile transformation in many big (old) organizations or to build the Agile culture from scratch in new companies and startups. Attractive and valuable challenges are in perspective.
Rated 4.0/5 based on 29 customer reviews

Everything you need to know about PSM certification

4K
Everything you need to know about PSM certification
1. Introduction to Professional Scrum Master


Who is Professional Scrum Master (PSM)?

We partially give some elements in a previous article on our blog: “ How To Choose A Scrum Master? “. On top of that, it is important to   highlight that the Professional Scrum Master wear different hats according to the context: s/he is a coach, facilitator, enabler, problem- solver, proxy. His/Her main characteristic is to embody Servant Leadership. And basically, as the first promoter of Agile in the   organization, s/he truly has the Agile mindset and is more than willing to share it.


Role and Responsibilities of PSM in the team

Because the position of Scrum Master depends so much on the context, you will find multiple potential roles and responsibilities description by searching on the Internet. However, here are the basics:

  • Coaching the organization, especially the Scrum Team, to get an Agile mindset
  • Increasing the quality of deliverables and reducing time to deliver
  • Helping the Dev Team to become self-organized and self-empowered
  • Building culture of trust, transparency, feedback and “fast failure to learn fast”
  • \Advocating in favor of the more appropriated framework to make the Dev Team performant – it can be something else than Scrum!
  • Ensuring that this framework is properly implemented to fit with the Scrum Team needs
  • Removing any impediment and blocker that prevent the Scrum Team to perform

Role and Responsibilities of PSM in the team

 Requirements to become a PSM

Officially, there is no specific requirement: everyone is a potential candidate to become a Professional Scrum Master (PSM).


Why become a PSM and what do I need to become a PSM

Do you live and breathe Agile? Ok, that sounds too much.

Nevertheless, have in mind that learning theory and training to open assessments is one sufficient thing to get certified but acting as a good Scrum Master requires a true behavior and belief in Agile philosophy coupled with large experience, ideally in organizations that have succeeded in their transformation.

Like other jobs at “vocation”, you feel a true desire to become Scrum Master when working or at least meeting with one of them. When you meet a great Scrum Master, at some point you could become aware that you do want to do the same job: because you help people working better, feeling better at work, you participate to a radical transformation in the workplace for a better organization.


2. What’s the importance of a PSM certificate?

Getting a PSM certificate demonstrates the capacity to know, understand and apply Scrum in real-world situations.

3. PSM Certification Training


How to become a PSM?

Although it is highly recommended, taking a training is optional. However, taking the official exam is mandatory to get certified. Scrum.org is the official provider:


Syllabus of Professional Scrum Master

A core of knowledge about Scrum remains the Scrum Guide from Ken Schwaber and Jeff Sutherland.

Spend time and train seriously on the Scrum Open Assessment: this is the most realistic assessment you can train on!

Next very useful resources are available with the Scrum Master Learning Path: this is a set of Professional Scrum Competencies which each contain a number of focus areas.

Further reading:

Scrum tutorial: An in-depth learning of Scrum, about its origin, evolution, and the progressive development of the framework.


Scrum.org recommends strongly these books:

Other Open Assessments might be relevant to gain additional perspective on the other roles of a Scrum Team: check the Scrum Developer Open Assessment and the Product Owner Open Assessment.

What is the eligibility to become a PSM trainer?

Eligibility to become a PSM trainer requires three conditions. First, candidates must have at least four years of intense experience as Scrum Master in software development. Second, candidates must have conducted real-world training and have delivered coaching using Scrum. On top of that, candidates passed their PSM 1 assessment with at least a 95% score.


After PSM training within how many days do I need to take the certification? 

After PSM training, there is no minimum duration to take the certification. As soon as candidates feel they are ready, they can schedule an online assessment.

4. Exam and Certification Information 

Who provides the certification?

Scrum.Org courses

A list of Scrum.org official sessions is available online. As stated on their website:

Professional Scrum Master™ (PSM) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises and teaches what is at the heart of the Scrum and Agile movement. The course also includes a free attempt at the globally recognized Professional Scrum Master I certification exam (PSM I).

It is also important to know that taking a Scrum.org official training offers candidates a free attempt at the assessment.

What is the process for applying for the certification?

As passing the certification does not require to attend to the official course, candidates can directly apply on the Scrum.org website. They will receive a personal password (with no expiration date) and then they can connect to a specific page and take the exam.

Cost of the Professional Scrum Master certification

The cost is $150 per attempt. If you attend a Scrum.org training class, fees include a free attempt.

The structure of the exam

The exam is exclusively online. It consists of 80 Multiple Choice, Multiple Answer and True/False questions. 60 minutes maximum are allowed to perform the full exam, and only English language is available.

Topics covered in the PSM exam

  • Scrum Framework: this is foundational knowledge for every Scrum Team member. It covers Scrum theory as described in the Scrum Guide.
  • Scrum Theory and Principles: this topic is more about understanding Scrum theory: empirical process, principles, and values of Scrum.
  • Cross-Functional, Self-Organizing Teams. Questions here cover how Scrum Teams are different from traditional development teams:cross-functional, self-empowered and self-organizing people promote flexibility, creativity, and productivity.
  • Coaching and Facilitation. Questions here are about how mindset and behavior of Scrum Master are different from traditional Project Manager: by acting as a Servant Leader, the Scrum Master facilitates and coaches full organizations in understanding and using Scrum.

Sample questions of PSM exam 

Here are three potential questions at the PSM exam:

Question 1: When many Development Teams are working on a single product, what best describes the definition of “done”?

  1. Each Development Team defines and uses its own. The differences are discussed and reconciled during a hardening Sprint.
  2. Each Development Team uses its own but must make their definition clear to all other Teams so the differences are known.
  3. All development Teams must have a definition of “done” that makes their combined work potentially releasable.
  4. It depends

Correct answer : 3

Question 2:The three pillars of empirical process control are:

    1. Inspection, Transparency, Adaptation
    2. Transparency, Eliminating Waste, Kaizen
    3. Planning, Inspection, Adaptation
    4. Respect For People, Kaizen, Eliminating Waste
    5. Planning, Demonstration, Retrospective

Correct answer: 1

Question 3:The maximum length of the Sprint Review (its time-box) is:

  1. 4 hours for a monthly Sprint. For shorter Sprints, it is usually shorter.
  2. As long as needed.
  3. 2 hours
  4. 1 day.
  5. 4 hours and long as needed.

Correct answer: 1

Tips to pass PSM 

The best way to be well prepared for the PSM official exam is to work on the Scrum Open Assessment.
You can consider that you are ready once you get 100% at every attempt.


Salary of the Professional Scrum Master

Salaries of the PSM can vary a lot according to level of experience, industry, company size and location. Here is a table with most common figures:


USFranceUnited KingdomSingapore
Junior70,000-115,00030,000-40,00040,000-70,00080,000-100,000
Mid-Senior
(more than 3 years with SM experience)
90,000-135,00035,000-55,00060,000-110,00095,000-125,000

5. Is the PSM I certification worth investing?

CSM vs PSM exam:"Differences to note" 

CSM 
PSM 
Passing ScoreMinimum 69%
(24 out of 35 questions)
Minimum 85%
Exam patternMultiple choiceMultiple choice,Multiple Answers and True/False questions.
Exam durationNo time limit,35 questions60 minutes to complete 80 questions
Certification Validation2 yearsLife time
Certification cost                      1200$
2nd attempt is free in within 60 days
        25$ for  additional  attempt.

             150$(one  attempt)
Exam  Level2 Days training + Exam           Much  harder than CSM
       Require experience,and deep
         Theoretical knowledge.


The first goal at Scrum.org is to make candidates understanding how to get valuable software thanks to a high level of maturity in Agile using Scrum. In order to achieve that, Scrum.org deliver assessments to examine, improve and certify candidates’ knowledge of Scrum. On top of that, the Scrum Guide and the Nexus Guide serve as the main background for all Scrum.org assessments.
 
Individuals that are successful at the PSM 1 certification demonstrate a fundamental level of Scrum mastery: they understand Scrum as described in the Scrum Guide and the concepts of applying Scrum. The PSM 1 certification is considered significantly more valuable than other options for Scrum.

6. What next after PSM?

People who follow Scrum.org courses can claim Project Management Institute (PMI) Professional Development Units credit: 14 PDUs after attending a two-day Professional Scrum Master (PSM). Keep in mind that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment.

7. How much should I pay to renew PSM certification?

There is no need to renew PSM certification: Scrum.org certificates are lifelong and do not require any additional payments or renewals.



Career benefits of PSM certified

Consequently, becoming now a certified and experienced professional in Agile expertise seems to be an interesting option to stay at least “employable” and marketable. Still being realistic, professionals in Agile will be directly requested either to perform the Agile transformation in many big (old) organizations or to build the Agile culture from scratch in new companies and startups. Attractive and valuable challenges are in perspective.

Nicolas

Nicolas Casel

Blog Author

Scrum Master / Agile Consultant with passion for fostering Agile mindset and improving User Experience.
Other skills: web development, CMS, usability, e-learning

Join the Discussion

Your email address will not be published. Required fields are marked *

Suggested Blogs

PRINCE2® Roles and Responsibilities [Major & Minor Roles explained]

A project is run by a team and without one, it won’t even begin or complete. When a team is finally formed, they would then have to formulate a plan and act on the same to complete the project. Thus, it becomes an issue of great importance that the members in the team associated with a particular project are aware of what they have to do, what they can expect from others as well as their team members, to whom they have to report their work, and who shall do the brainstorming and decision-making, and this article focuses on providing answers for these questions. Hence, this principle defines the roles and responsibilities of everyone who is associated with the project, from the very beginning till the closure of the project.PRINCE2® clearly suggests that a project should have well-defined, distributed and agreed roles and responsibilities among the entire team undertaking the project. It is important for an organization to distinctly identify these roles and responsibilities to enable its structure that deals with Business, User and Stakeholder interests to function properly and effectively.PRINCE2® ORGANIZATION THEMEThe organization theme is responsible for defining and authorizing the accountability and responsibilities, that form the structure of a project.PRINCE2® assumes that there will be a customer responsible for specifying the desired result and then purchasing the project. Similarly, a supplier will also be present to provide the resources and skills needed to deliver the desired results. Thus, it is safe to say that  PRINCE2® is based on a customer/supplier environment.One major feature of PRINCE2® is that all the projects should have a defined organizational structure that will ultimately bring together the various parties and teams for the common aspirations of the project. It further enhances the effectivity of project governance and decision making.These are the components of a successful project management team under the organization theme:1. Representation of all the three major stakeholders as listed in PRINCE2®, a project consists of three major stakeholders which are the Business Sponsors, Users, and Suppliers.Business Sponsors are responsible for ensuring that the product or service offers value for money and is of high-quality standards.Users represent the consumer aspects, they will use the final finished products and services, and are the ones receiving the benefit of those products and services.Suppliers are responsible for providing the basic material and resources, raw or tailored and supplying proper knowledge and experience to the project. They are the producers, producing the finished products according to the designed project plan.This particular principle clearly states that the three major stakeholders must be correctly represented in the Project Management Team and in the Project Board as they act as the three staunch pillars that support and drive the project further ahead. Every successful project team must have a proper Business, User, and Supplier stakeholder representation.An effective project team should have defined responsibilities for directing, managing and delivering the project. These three processes paired up with accountability are the key components of a project and thus require accurate and proper distribution of responsibilities.Another component of a successful project team is the regular and continuous reviewing of various project roles assigned to the members throughout the project.The final component is to come up with an effective strategy for properly managing the communication flows that the project team must maintain to/from the external key stakeholders.It is a common understanding that the senior management board will be under a lot of workload and cannot supervise the day-to-day development of the project. Hence, the board issues certain responsibilities to certain individuals or a group of individuals, such that the direction and management of the project is separated from the delivery of the project’s outputs and results. It is done by using the principle of Management by Exception.The structure that eventually forms comprises of four levels, where Corporate level is outside the project borderlines:Corporate: It is responsible for:Commissioning the project in the first placeAppointing the Project Executive  Defining the project level tolerances to be followed by the project boardDirecting: It is undertaken by the project board, which is responsible for:Overall direction and supervision of the projectAccountable for the project’s successThey approve all the major plansThey approve completion of each stageThey authorize the start of the next stageCommunicating with the stakeholdersAuthorizing any deviation that exceeds the project level tolerancesManaging: Project Manager comes under this level and is responsible for:The day-to-day management of the project within the parameters set by the project boardTo make sure that the products are being delivered according to the time, cost, quality, scope of risk and benefit objectivesDelivering: Team Managers come under this level and are responsible for:Delivering the project’s products with the desired quality standards and within a specified time frame and costTo summarize these components, we can conclude that each project should have direction, management, control and communication within its structure and project team for providing better and fruitful outcomes.THE PREDEFINED ROLES IN A PROJECTThe PRINCE2® methodology is based on processes and division of stages for improved performance. It also brings along a series of defined roles with specific tasks designated to them. The predefined roles in a project based on a PRINCE2® environment are:Project Board - It is a group of professionals that includes :Executive: The executive has the custody of the business case and is the person ultimately taking responsibility for the project.Senior User: This position can be held by an individual or a group of professionals. Their primary objective is to represent the demands of the final user.Senior Supplier: This position can also be assigned to one or more individuals. Their responsibility is to ensure the representation of the interests of the suppliers.Project Assurance: The primary goal of Project Assurance is to make sure that the interests of the stakeholders are met.Change Authority: They are responsible for deciding the major change requests on behalf of the Project Board.Project Manager: The person responsible for undertaking the day-to-day supervision of the project on behalf of the Project Board.Project Support: It is the body responsible for assisting the Project Manager in the Project Management tasks and duties.Team Manager: This position can be assigned to one or more professionals that ensure the quality and other elements of production in the various teams that focus on a particular skill or knowledge from various departments.1. Roles Associated with the Project BoardThe project board represents the direction level of the project and consists of the following roles : a. The Executive: The executive actually owns the business case and his role is that of a business-oriented leader who is ultimately accountable for the project. The executive also has the authority of delivering the final words and decisions that are taken in the project. Thus, the project board doesn’t demonstrate any signs of democracy and equal decision-making rights.The executive is appointed by the corporate of programme management, he is the one responsible for the project with additional support from the Senior User and Senior Supplier. The executive is also responsible for designing and appointing the project management team, including the rest of the project board and also appoints the project manager b. The Senior User: It represents the final user’s requirements in the board. It specifies the needs of the user that will use the finished product or service and also establishes communication between the project management team and the users, and ensuring that the products will cater to the needs of the users, especially the quality of the product or service and ease of use. It also supplies benefits information for the Benefit Review Plan. c. The Senior Supplier: It represents the interests of the supplier. It represents the interests of those designing, developing, facilitating and implementing the project’s product and services, they provide supply to the project and make sure that only the right tools, people, equipment and expertise are in place. They also ensure that the product meets the expected criteria including the quality criteria.   Only one person can be the executive, but both the other two roles i.e the senior user and the senior supplier can be assigned to one or multiple individuals.Associated DutiesThe project board is responsible for holding accountability for the success and the failure of the project.Another duty is to provide unified direction to the project and the respective Project Manager.The project board also provides the resources and also authorizes funds utilized in the project.They should also provide additional visible and continuous support and assistance to the Project Manager.They ensure that there is effective communication within the project team and with external stakeholders.In real life, there are many organizations that have a project board that is incapable of handling projects or is either inexperienced or not at all interested in the project itself. This is a serious issue and a major drawback that could sabotage the entire project and the team associated. Henceforth, a great project board is a must to ensure that the direction is on point and effective. 2. The Project Assurance RoleIt is the responsibility of the Project Board to ensure that the project performs well and the products/services are produced, this is known as the Project Assurance. The board usually checks it directly through the Project Manager. But in large projects, many of the board members are busy with their respective tasks. Thus, the board can delegate this responsibility to someone else. The basic method is to double-check the information and this is called Project Assurance.It monitors the performance of the project and provides assistance to the Project Manager by giving insights on corporate-related issues. That’s how the board uses its Project Assurance responsibility to ensure that everything is going according to plan and the Project Manager is up to date with corporate regulations.Different board members have their respective Project Assurance responsibilities. For example:The Executive is responsible for Business Assurance (Business Value)The Senior User is responsible for the User AssuranceThe Senior Supplier is responsible for the Supplier’s Assurance 3. The Change Authority Role The responsibilities associated with the Change Authority are as follows:This role lies under the Project Team Management.The Project Board may decide if an individual should be appointed or an entire group is required to undertake this role.The primary objective of  Change Authority is to review the requests for change or the off-specifications related to the project.The Change Authority is also capable of delegating responsibility to a number of levels depending on the intensity and the complexity of the change.Asperity of Change RequestDecided ByLevel 1Project Support / Help DeskLevel 2Project ManagerLevel 3Change AuthorityLevel 4Project BoardLevel 5Corp / Programme ManagementIf smaller changes are expected in a project then the Project Board can handle them. But when many major changes are expected then it is more efficient to use a separate Change Authority group.A separate Change Authority group simplifies the change process and saves the Project Board from all the hassle. 4. The Project Manager RoleThe Project Manager role has the following impact on the project:Their primary objective is to manage the project on a daily basis. Their main focus is on the day-to-day progress of the project.This particular position of a Project Manager can never be shared and only one is appointed for a particular project.The Project Manager runs and supervises a project on behalf of the Project Board within a few specified constraints and collaborates throughout the project with the Project Board and the Project Assurance.In the case of PRINCE2®, it is usually preferred that the Project Manager belongs to the customer side.The Project is also responsible for running all the principal processes except Directing a Project Process (DP).The Project Manager is responsible for the Project Support and assistance and also the Team Managers.In several smaller projects, where there are no Team Managers, the Project Manager can manage the team members directly. Additionally, in cases where there is project support, the support task is completely on the shoulders of the Project Manager.5. The Team Manager RoleThe role of a Team Manager is actually optional and not necessary in smaller projects. The role  of a Team Manager only comes into the scene if:The Project is quite huge and requires a lot of members. Thus, a number of Team Members would be required to manage and supervise several teams from different departments and expertise.Team Managers are usually required for a specific skill, skillset or knowledge of the products to be produced. For example, a project requires an individual with great expertise of JAVA to provide assistance in handling and developing the applications or programs or researching on a particular product.They are also the need of the hour when the project is affected by geographical reasons. The project might include remote teams that provide assistance from remote locations, then that particular remote team is managed by a Team Manager.If the project is using an external company, then it would be easier to coordinate with the Team Manager rather than all the team members directly and individually.6. The Project Support RoleThe project support role offers the following services to the project:The Project Support provides administrative services to provide assistance to the Project Manager in the form of filing, distributing documents, adding documents to an IT System, etc.Project support also advises and offers guidance regarding the use of project management tools and configuration management.The Project Support also provides additional assistance in planning and risk management. For example, keeping the planned documents up to date and also highlighting what has been completed and what aspects of the projects are delayed.The prominent responsibility of the Project Support is Configuration Management and following the guidelines under the Configuration Management Strategy Document: it is one of the four strategy documents formulated at the beginning of the project.The responsibility of the Project Support is under the authority of the Project manager. To put forward in simple words, the Project Manager is responsible for the administrative duties associated with the project. Therefore, this role is not optional, however, the Project Manager can delegate this responsibility to another person or group.In a case, where the Project Manager is unable to delegate this role to someone else, it is the responsibility of the Project Manager to assume the role of the Project Support. This is the reason why we see many Project Managers working late in the evening and doing overtime. As they are trying to catch up on their administrative tasks and keep forgetting to plan all this in their normal working hours.STAGE-WISE MANAGEMENTA great way of handling a big and chunky task or project is to divide it into smaller and manageable fragments. This is the same methodology implemented in the PRINCE2® method of project management. But, instead of chunks or fragments, in PRINCE2® a different terminology is used, i.e. stages - Management Stages. The PRINCE2® methodology focuses on running and operating a project under a planned and controlled environment through a stage by stage basis.These stages are separated and decided by the Project Board on the basis of Decision Points. After the completion of each stage, the Project Board assesses the performance of the previous stage, analyzes the plans for the next stage, and ultimately decides whether to proceed to the next stage or not. The higher the number of stages, the more control is possessed by the Project Board, but it also increases their workload. Fewer stages in a project require less amount of work from the Project Board which indicates that the Senior Management will have less control over the project.  The division of a project into stages has some advantages as mentioned below:It allows the project to be divided into smaller and simpler fragments that can be easily managed.It leads to a high-level plan for the project and a very detailed Stage Plan.It also incorporates learning from the previous stages while devising a plan for the upcoming stages.There should be a minimum of two management stages in a project under a PRINCE2® project environment:The Initiation StageThe Management StageThe Closing a Project process is the last part of the second stage in a two-stage project.In this manner a particular PRINCE2® project is controlled, managed, and monitored on a stage by stage basis.
Rated 4.5/5 based on 19 customer reviews
9597
PRINCE2® Roles and Responsibilities [Major & Mino...

A project is run by a team and without one, it won... Read More

Structure of PRINCE2®

So you have finally decided to gain first-class management skills to either improve your employment opportunities or just implement it in your organization to yield better and improved results while undertaking challenging projects. Whatever the case might be, an individual who is about to engage with the PRINCE2® project management methodology must be aware of its basics and various features.PRINCE2® is basically an acronym for – Projects IN Controlled Environment, which is a structured project management methodology and the world’s most appreciated and favoured standard for project management. It is considered the most flexible and adaptable project management method. It’s so user-friendly that its controlled method of handling projects makes it easier for the practitioner to decide upon the involved members and their respective responsibilities in a project. Its versatility makes it easier to implement this methodology in numerous projects from different sectors such as IT, finance, construction, and engineering. It is also used by government agencies and other private companies which is another factor behind its emergence as a global standard in project management.The qualification offered by the PRINCE2® method is divided into two separate courses:PRINCE2® FoundationPRINCE2® Foundation is the first of the two offered courses. This is a basic course that does not require any prior qualification, but the candidate must have some knowledge of Project Management. The Foundation course focuses on furnishing the PRINCE2® principles and its jargon, when completed the candidate would be capable of acting as a well-informed member of a project management team based on a PRINCE2® environment.PRINCE2® PractitionerPRINCE2® Practitioner is the second course offered by the PRINCE2®. This is the advanced level of the Foundation course and requires suitable qualifications before availing this course. This includes either the PRINCE2® foundation course or any of the qualifications suggested by the requirements criteria. The Practitioner course focuses on the application of the PRINCE2® methodology on the operation and management of a project. After the completion of the course, the candidate will be able to use PRINCE2® methodology according to the needs of the project scenario. This course ensures the individual of a comprehensive understanding of the relationships between the PRINCE2® principles, themes, processes, and the products.  PRINCE2® METHODOLOGYAs discussed above, we know that the PRINCE2® methodology is very flexible and can be applied to any kind of project. As the name suggests, it focuses on undertaking a project under controlled environments. It describes the principle of setting up a project in PRINCE2® project management. The idea is that the method is based on processes and the division of the entire project work into several stages to simplify the work associated with it. The processes focus on maintaining a controlled environment from the preparation to the completion of the project.Key ElementsNow that we have some idea of what PRINCE2® is all about, let’s dive deep into the fundamental segments associated with this methodology and its core structure. To get started, we can identify its structure as a combination of three integrated elements that someway or the other influence each other throughout the project.The structure includes an array of seven principles: these are the rules and regulations and the collective group practices that should be adhered to in a PRINCE2® project.Another element is the collection of seven themes and the themes of seven features of project management that are a must to implement in a project.There is also a set of the processing procedure i.e. the steps to be used in the entirety of the PRINCE2® project.The PRINCE2® functions in a very structured manner as we discussed above and the skeletal framework with the above mentioned three elements ensure the proper implementation of this methodology so as to yield improved and desired results. This particular framework is actually applicable to any type of project environment and utilizing this particular structure and the underlying processes we can effectively run and manage a PRINCE2® project.7 PRINCE2® PRINCIPLESContinued Business Justification: This principle states that every project should have a justification to support itself, which would be valid throughout the entirety of the project. Factors such as cost, time, profit and reasoning should form the basis of the justification. The continuous recheck of justification is one of the major actions taken in the PRINCE2® and it must be approved by the respected authorities that are in a position to do so.Learn From Experience: It’s as simple as it sounds, it implies that every member associated with the project should learn from the experience gained in the entire process. The mistakes must not be repeated again which is easy and possible through analysis of the previous projects.Defined Roles and Responsibilities: Definite roles and responsibilities must be assigned to every member associated with the project to reduce confusion related to the work distribution and process and ultimately to save valuable time from getting wasted on trivial and unprofessional issues.Manage By Stages: According to the methodology of PRINCE2®, it encourages management of a project in the form of smaller stages. Any PRINCE2® project must have a minimum of two stages, the starting up stage and its initiation stage that follows accordingly.Manage By Exception: This principle suggests that the projects must be managed by exception. The team handling the project must have an exception plan in order to verify and determine that the project is running on the right and desired track, and any change must be forwarded to the reporting manager in a timely manner.Focus On Products: This principle, in particular, enforces the quality of the product. The quality of the product shouldn’t be compromised, through emphasis on developing products and services properly and maintaining the quality standards across all the projects and products.Tailor To Suit: This is the final principle of PRINCE2® that emphasizes on the flexibility of the PRINCE2® structure and its customization according to different situations and projects. Every project brings its own challenges and set of requirements and PRINCE2® is capable of providing liberty to mold the principles that are suitable for the project.7 PRINCE2® THEMESBusiness Case: In one way it is similar, and goes hand in hand with the first PRINCE2® principle that promotes continuous business justification. A Business Case considers the justification for undertaking a project along with defining the costs and timelines involved in the project. Another aspect of it is that the Business Case shall be valid throughout the entirety of the project at any given point of time. In case the justification seems invalid, the project shouldn’t be continued any further and should be called off immediately.Organization: It ensures that the proper stage is being followed and that every individual involved in the project has no confusion regarding their role and the assigned duties. This theme clearly aligns with the PRINCE2® principle of defined roles and responsibilities.Quality: This one aligns with the PRINCE2® principle of focus on products. It focuses on ensuring that the product or service is of a set global standard and efforts must be made to maintain such high-quality standards consistently.Plans: Planning is the most important step while undertaking any project, and PRINCE2® promotes the same. Just planning is not enough, the plan should be an ideal one with intense research and consideration towards major aspects related to the project. During the stage of planning, it should be made sure that there is a plan of processes and it should be maintained throughout the project.Risks: Everything that we do in our daily lives includes some sort of risk, for e.g. crossing a road. Similarly, every project in some way or other is susceptible to risks and requires a proper and functional risk management. PRINCE2® suggests that there should be a risk register and a risk management plan already designed and implemented to execute a project effectively and efficiently.Change: Changes are an important part of a project, as no plan is perfect and might require future adjustments and updates. PRINCE2® suggests that whenever a change is decided and requested, it should be recorded in a register and should only be sanctioned and adopted by following the rules mentioned in the plan and strategy register.Progress: This theme focuses on the regular review and analysis of a project and asserting control over it through the same. This theme aligns with the PRINCE2® principle of management by stages.PRINCE2® PROCESSESStarting up a Project: This process makes sure that there should be an existing plan and business case for starting the project. It would be impossible to start any project without a proper plan in the first place.Directing a Project: This process is heavily based on the communication between the project board and the executive, where the project plan is reviewed and analyzed in detail.Initiating a Project: This is the process where the plan is initiated and signs of actual execution of the plan are effective and evident.Controlling a Stage: This process includes making sure that the previous stage was successful and that it is verified and confirmed before proceeding further to the next stages.Managing Product Delivery: Here, the developed and finished product or service is thoroughly inspected and is compared with the desired results from the devised plan. The product should meet the expectations of the plan otherwise more efforts should be made towards its betterment.Managing a Stage Boundary: The primary objective behind this process is to assure the board that all products in the current working stage are effectively produced and approved. This process also includes reviewing and updating of the usual documents that involve the project initiation plan, business case, project plan, and risk register when necessary.Closing the Project: As indicative from its name, this process focuses on closing the project in terms of pen and paper i.e with legal documentation. This process is the final step of each and every project.PRINCE2® CERTIFICATION COSTThe primary cost elements associated with the PRINCE2® Certification are:The cost associated with the training and preparationThe cost of the actual examinationMany candidates have the misconception that the cost associated with the certification only includes the examination fee and miscalculate the expenses related to it. You should be aware that just like every qualification, PRINCE2® certification also requires intense determination to successfully pass both the offered courses. It has two training modes: Online training and Classroom training. You have the freedom to choose any of the two based on your needs.OnlineTrainingOn average, the PRINCE2® Certification costs around $900. But by opting for the online mode of training you can cut down the prices to $300. This training would provide a bundle for both the PRINCE2® Foundation and the PRINCE2® Practitioner exams for a year with the all-in-one pack. Some training providers even provide training for a cost of $60 for a month to those who have an urgency or just want to get the certification as quickly as possible.Classroom TrainingThe classroom is considered to be the better of the two training modes as it enables live human interaction and better resolution of doubts. The classroom would cost you around $1000, and this cost covers the cost of both the PRINCE2® Foundation and the PRINCE2® Practitioner exams.Henceforth, you should consider the overall certification cost while evaluating the PRINCE2® training. Additionally, you should also consider the extent of the course coverage and flexibility provided to you with the various bundled services, such as questionnaires, guide books, resource materials, etc. to save a few bucks on the PRINCE2® Certification cost.PRINCE2® ROLESThere are several roles that are pre-defined under the PRINCE2® methodology. But, the Practitioners can tailor these roles depending on the project environment and requirements, as long as they adhere to some rules. The following is the list of the defined PRINCE2® roles:Project Board - It is a group that comprises of :Executive: The individual ultimately responsible for the project.Senior User: One or more individuals that represent the requirements of the final user.Senior Supplier: One or more individuals responsible for representing the interests of the suppliers.Project Assurance: Responsible for ensuring whether the interests of the stakeholders are met.Change Authority: It decides upon some of the change requests on behalf of the Project Board.Project Manager: The individual responsible for the day to day management and supervision of the project on behalf of the Project Board.Project Support: The body that is responsible for helping the Project Manager in the Project Management activities and duties.Team Manager: One or more people that ensure the quality and other aspects of production in the various teams from various departments.BENEFITS of PRINCE2® MethodologyNow that we have briefly understood the structure of the PRINCE2® methodology and its essential components, we should focus on the various advantages of actually applying the PRINCE2® Methodology. PRINCE2® has proven itself as an established and top managerial practice. Some key benefits are :The most important is the versatility that it offers, it can be applied to almost any type of project within any environment.This methodology is acceptable and well recognized across the entire globe. Earlier only IT sector was its dominant user but now it has expanded to several other sectors also, such as finance and construction.PRINCE2® shines at identifying and distributing roles and responsibilities distinctively. Every member associated with the project should be aware of their responsibilities and tasks. It reduces confusion and enhances performance.PRINCE2® also focuses on the actual product or service that we are producing in the project and tries to maintain its highest quality of standards. It further ensures the quality of the final services with timely delivery.Another benefit is that the plans mentioned in PRINCE2® are designed to cater to the different needs and requirements depending on the different levels of management.It simplifies larger projects through its principle of dividing the project into smaller stages making them easier to handle and manage.Thus, it is crystal clear that PRINCE2® ensures that a product or service is delivered in an effective manner in every possible way. It also satisfies the reasoning behind projects and delivering products of high-quality standards on time.
Rated 4.5/5 based on 13 customer reviews
6256
Structure of PRINCE2®

So you have finally decided to gain first-class ma... Read More

PRINCE2® Qualifications (Levels Explained)

Competition brings out the best in us; we strive to become the best and outperform our peers and fellow colleagues and prove that we are better than them. This drive and need to excel is a good trait to have, especially in this competitive corporate world where standards keep getting higher and quality and excellence are rewarded. So what is it that will distinguish you from the countless others? What is that X factor that will push your resume to the top of the heap? Experience is one thing but a major factor is the qualifications you possess.With several project management methods, tools and techniques being introduced in the market for streamlining businesses, a qualification that reflects your knowledge of these methods and tools is what endears you to employers. Because at the end of the day, businesses thrive on these methodologies.A qualification also shows your knowledge, skills, and dedication towards the profession. It suggests that you have more refined experience in the profession, making you an optimal choice for recruiters.What is PRINCE2®? What qualifications does it provide?PRINCE2® is a structured project management methodology, recognized as the common standard for project management across the world. Its an acronym for - ( Projects IN Controlled Environment ). It is a flexible and user-friendly project management methodology that eases out the process of selecting optimal resources and minimizes the risks involved while handling a project. Its versatility makes it easier to apply in various projects from different sectors, such as engineering, construction, IT, business and even finance. While it was initially designed for IT projects, its scope has now expanded to other sectors.PRINCE2® facilitates three qualifications, these qualifications are:PRINCE2® FoundationPRINCE2® PractitionerPRINCE2® AgileBoth the PRINCE2® Foundation and PRINCE2® Practitioner are process-driven approaches that generally emphasize on fragmenting projects into manageable and controllable stages and portions. This fragmentation of the project does not depend on the type or size of the project.PRINCE2® Agile focuses on teaching the fundamentals and the purpose of combining PRINCE2® with the agile methodology which is another form of project management.Benefits of PRINCE2®Acquiring a qualification is a tedious and costly process, and you must ensure that the qualification you are investing in is beneficial and caters to your needs. The qualification you hope to achieve should also be relevant to the demands of current times. An individual spends a great sum of money and time on qualifications, that include tuition, resource materials, questionnaires, and examinations, thus a qualification is not a joke and requires serious research and investment. Hence, you must be aware of the benefits offered by the PRINCE2® methodology before deciding upon pursuing it. Here are some benefits offered by PRINCE2®:It is very flexible and versatile and can be applied in various kinds of projects irrespective of their sizes.It is the most used and identified project management methodology across the globe.It offers segregation of projects and efficiently fragments the work thus further improving the process by simplifying it.PRINCE2® is known for providing customer satisfaction, as the practitioners are well-versed and skillful because of the training provided during the course and they are also kept informed and up-to-date regarding the improvements and progress made in their respective fields.The benefits mentioned above shows that the PRINCE2® methodology provides the best project management techniques that are globally recognized. Hence, PRINCE2® has become a prominent certification recruiters look for while hiring a professional for managing a project.The PRINCE2® Certification or Qualification ExplainedSo, you have finally decided that the PRINCE2® methodology is great and it could be really useful to you. You have decided to expand your field of expertise and want to pave the way for several lucrative job opportunities by opting for the PRINCE2® qualifications. But there are certain prerequisites that are required before taking up this qualification.As mentioned above PRINCE2® Certification is offered in three different levels:PRINCE2® FoundationPRINCE2® PractitionerPRINCE2® Agile/ProfessionalThree Levels of PRINCE2® Qualification or CertificationPRINCE2® FoundationIt is the basic level of certification. It is the first of the two PRINCE2® qualifications that are required to successfully become a Registered PRINCE2® Practitioner. The PRINCE2® Foundation certification or qualification is designed to teach you the must-know PRINCE2® principles, themes and terminology/jargon. It is developed in a way to make sure that once qualified you will be able to act as a well-informed member of a project management team that is operating within an environment based on the foundation of the PRINCE2® methodology. PRINCE2® Foundation is a training program that can be studied on its own or as a prerequisite for the upcoming PRINCE2® Practitioner course.SYLLABUSThis qualification aims at developing the candidate as a well-informed member of the project management team in a PRINCE2® environment. To obtain this goal, the candidate should be able to understand the principles and terminology of this methodology. Especially, the candidate must be capable of:Describing the purpose and major content of all the roles, the seven principles, the seven themes and finally the seven processes.Stating which management products would be an input to, output from the seven processes.Explaining the major purpose, and the key contents of the major management products.Describing the relationships between processes, deliverables, roles and the management dimensions associated with a project.  WHO SHOULD ATTEND THIS QUALIFICATION?This qualification is suitable for both new and experienced project staffIt is also good for Consultants / Contract staff that is operating under a PRINCE2® environment.Project ManagersProgramme ManagersSupport Staff and Team Managers associated with PRINCE2® based projectsFor staff that will have a defined role within a project team responsible for operating under a PRINCE2® environment.REQUIREMENTSThe candidate should have some understanding of Project Management, other than that there is no such formal pre-requisite for the Foundation Certification or Qualification.EXAMINATION FORMATThe exam will be held for an hourThere will be 60 questionsIt will be a closed book examinationYou would have to correctly answer 33 out of 60 questions to pass (55% is the passing score)PRINCE2® PractitionerIt is the second of the two PRINCE2® examinations you are required to clear to become a registered PRINCE2® Practitioner. The PRINCE2® Practitioner qualification aims at teaching you the basics of applying the PRINCE2® for running and managing a project within the environment supporting PRINCE2®. After the successful completion of this qualification, you will be able to apply and tune PRINCE2® for undertaking the requirements and problems of a specific project scenario. You will gain a comprehensive understanding of the relationship between the PRINCE2® principles, themes,  processes, and the PRINCE2® products and will understand these elements in great detail.SYLLABUSThe curriculum designed for the PRINCE2® Practitioner enables the candidate to:Produce in-depth explanations of all the principles, themes, processes and the worked examples of all PRINCE2® products as it is possible to apply them to address the specific circumstances of a given project scenario.Present their understanding of the relationships between principles, themes, processes, and the PRINCE2® products and must be able to apply this understanding.Demonstrate their expertise of the reasons behind the principles, themes, and processes of PRINCE2®, and are also that they understand the principles underpinning these elements of PRINCE2®.Showcase their ability to tune PRINCE2® according to different project circumstances.WHO SHOULD ATTEND THIS QUALIFICATION?This qualification is suitable for:Project ManagersGeneral ManagersProgramme ManagersTeam Managers and the Support StaffStaff that have a defined role in a projectProject Management ConsultantsREQUIREMENTSYou would be required to possess one of the following qualifications before appearing for the PRINCE2® Practitioner exam:PRINCE2® FoundationProject Management Professional (PMP)®Certified Associate in Project Management (CAPM)®IPMA Level A (Certified Projects Director)IPMA Level B (Certified Senior Project Manager)IPMA Level C (Certified Project Manager)IPMA Level D (Certified Project Management Associate)EXAMINATION FORMATThe examination will be for a duration of 150 minutesThe exam will contain 68 questionsYou would be required to correctly answer 38 out of 68 questions (55 % is the passing score)Open book. Only the official printed hard copy of the Managing Successful Projects with PRINCE2®2017 Edition is allowed.PRINCE2® AgileThe PRINCE2® Agile qualification consists of Foundation and Practitioner levels. PRINCE2® Agile primarily focuses on teaching you the fundamentals and the purpose of merging PRINCE2® with the Agile methodology. It provides extensibility along with the capability of working together with the corporate management processes.PRINCE2® Agile FoundationSimilar to the PRINCE2® Foundation, this Agile Foundation course and certification can be taken by anyone without any prior qualification. This qualification course introduces PRINCE2® governance and offers a wide range of Agile concepts and techniques. Once you are qualified, you would be able to act as a well-informed member of an Agile project team and understand how the PRINCE2® operates with Agile concepts.PRINCE2® Agile PractitionerThis qualification is focused on teaching the certified Project Managers the method of mixing the structure, governance and control of PRINCE2® with the Agile methodology, techniques and approaches. Additionally, it has the same prerequisites as the PRINCE2® Practitioner, so for appearing in the exam you must possess the following qualifications:PRINCE2® FoundationProject Management Professional (PMP)®Certified Associate in Project Management (CAPM)®IPMA Level A (Certified Projects Director)IPMA Level B (Certified Senior Project Manager)IPMA Level C (Certified Project Manager)IPMA Level D (Certified Project Management Associate)Who manages the PRINCE2® Certification or Qualification?All the major certifications and qualifications are managed by a sponsor, that develops, manages and operates qualifications. PRINCE2® also has a sponsor. It is owned and managed by AXELOS - AXELOS is a joint venture that was set up in 2014 by the government of the United Kingdom and Capita, it is responsible for developing, managing and operating qualifications in best practices, using the methodologies formerly owned by the Office of Government Commerce (OGC). It is Axelos that supervises the entire process of the PRINCE2® Certification or Qualification.Importance of PRINCE2® Certification or QualificationThe PRINCE2® ensures that the candidate has the following capabilities:The PRINCE2® Certification or Qualification primarily aims at ensuring that a candidate has sufficient knowledge and expertise of the PRINCE2® methodology so that the candidate can effectively work with, or as a member of a project management team that is working within an environment that supports PRINCE2®.The PRINCE2® Professional Certification or Qualification is also aimed to test the candidate's capability of managing a non-complex PRINCE2® project across all aspects of the entirety of the project.  The PRINCE2® re-registration?Like every other certification or qualification, PRINCE2® qualification is also required to be renewed after a certain period of time. Henceforth, any PRINCE2® Practitioner would be required to register within a time period of three to five calendar years based on the original certification. This re-registration includes an hour-long test that the candidate must pass to retain the certification or qualification. The examination is based on similar standards as the original Practitioner examination.
Rated 4.5/5 based on 12 customer reviews
9890
PRINCE2® Qualifications (Levels Explained)

Competition brings out the best in us; we strive t... Read More

Useful links