IT Service Management From Cloud Computing Blog Tags

In today's digitally-driven world, the technological paradigm has shifted from merely supporting and influencing business strategy to executing th

The ITIL framework is a collection of the best ways to manage IT. It was introduced in 2006 by the Information Technology Infrastructure Library (or I

In IT Service Management, the ITIL V3 philosophy stresses that “IT is the business.” This is truly realized for providers offering cloud c