Question 1

Who provides the CBAP certificate?

Accepted Answer

The CBAP certificate is offered by the International Institute of Business Analysis (IIBA), the global leader in business analysis competency guidelines. IIBA is a world-renowned body dedicated to helping professionals, leaders and organizations gain an in-depth understanding of real-world business analysis situations. 

Question 2

Can I get certified without taking the Certified Business Analysis Professional (CBAP)Certification Course?

Accepted Answer

You can study on your own and take the examination directly from IIBA without attending a CBAP certification training course. However, this may prove to be very challenging.

To stay abreast of the latest guidelines from IIBA and the CBAP certification requirements, it is highly recommended that you get trained for the CBAP certification by an IIBA-registered Endorsed Education Provider (EEP) like KnowledgeHut. You’ll benefit from comprehensive CBAP exam preparation support and a 100% satisfaction guarantee.  

Question 3

How do I become CBAP certified?

Accepted Answer

Here are the steps to get CBAP certified:

Fulfill the eligibility requirements for the CBAP exam.
Register for KnowledgeHut’s CBAP course and attend the 35-Hours training.
Login to the IIBA portal with your credentials (received from IIBA via email).
In the IIBA portal, go to Certification > My Certifications and click the Schedule and then the Pass Exam button.
You’ll be automatically taken to the PSI exam scheduling page, where you can schedule the CBAP exam.
Take the CBAP test and answer 120 MCQs in 3.5 hours.
Download the CBAP certificate and distinguish yourself as a leading, senior member of the business analysis community.
Your CBAP certification will be valid for a period of three years, post which you would need to renew it.

Question 4

Where can I get detailed information about the CBAP exam and certification?

Accepted Answer

You will get detailed information about applying for the CBAP exam in IIBA’s Core BA Certification Handbook. The handbook provides information on all testing modalities, policies, and procedures for obtaining and maintaining the CBAP certification. You will find tips and important information on the certification process.   

Question 5

Should I have completed the 35 CBAP contact hours before submitting CBAP application?

Accepted Answer

Yes, you should have completed the 35 CBAP contact hours before submitting your CBAP application. You would need to enter the course details together with the date of completion on the CBAP application form before submitting. 

Question 6

What’s the BABOK Guide about? What’s the latest edition?

Accepted Answer

The BABOK Guide  refers to A Guide to the Business Analysis Body of Knowledge (BABOK Guide), developed via a rigorous consensus-driven standards process and incorporates the collective wisdom and experience of experts in the BA field from around the world. The latest edition is v3.0.

Question 7

How important is the BABOK Guide to prepare for the CBAP Exam?

Accepted Answer

The BABOK Guide v3  is a great resource and an extremely useful one to prepare for the CBAP exam. It defines the skills and knowledge required by business analysis professionals covering the six knowledge areas and the business analysis competency model. It extends its scope beyond business analysis in projects to address agile development, business process management, business intelligence, and business architecture.

Question 8

Do you provide a course completion certificate?

Accepted Answer

Yes, you will receive a course completion certificate from KnowledgeHut on successfully completing the course.

Question 9

How long does it take to get a CBAP certification?

Accepted Answer

The time you require depends on your effort and capability as well as your experience and qualifications. You would need to attend 35 Hours of CBAP training under a Certified BA Trainer following which you will be required to take an exam to demonstrate your knowledge of Business Analysis to get certified. Once you pursue the certified business analysis professional training and pass the exam, you are declared CBAP certified and can instantly download your certificate. 

Question 10

Will my certificate say ‘Virtual’ if I take the certification online?

Accepted Answer

No, your certificate will not mention the course was held online. It will look the same as the in-person certificates. 

Question 11

How can the CBAP certification status be verified?

Accepted Answer

The CBAP certification status can be verified via IIBA’s Certification Registry. However, inclusion in the registry is voluntary, so not all certification holders may be listed.

To verify a certification holder's status, enter an individual's last name/surname in the search field and a list of matches will be displayed.

Question 12

Why should I renew my certification?

Accepted Answer

Renewing your certification enables you to demonstrate your commitment to continuing professional development. It also demonstrates the value of your knowledge in Business Analysis to employers, peers, and colleagues.  

Question 13

How should I renew my CBAP certification?

Accepted Answer

To recertify your CBAP designation, you must earn a minimum of 60 Continuing Development Units (CDUs) every three years from your Date of Certification and complete the following goals:

Earn a minimum of 60 CDUs
Enter your hours into the BA Development Log
Pay recertification fee
Submit recertification application
Receive confirmation email from IIBA and you are now Recertified!

Question 14

Is the CBAP exam online?

Accepted Answer

Yes, it is possible to take the CBAP exam online. The option of CBAP exam remote online proctoring is also available. This new option provides flexibility to take the exam online anywhere in the world. You can also go with the test center option if you wish.

Question 15

How many questions are there in CBAP?

Accepted Answer

The CBAP exam consists of 120 multiple choice questions and must be completed within 3.5 hours.

Question 16

What is the pass percentage for CBAP?

Accepted Answer

IIBA does not explicitly state the passing marks required. However, based on previous test-takers’ experiences, it is assumed that the pass mark for CBAP is approximately 70 percent.

Question 17

Who conducts the exam?

Accepted Answer

The CBAP exam is conducted by IIBA. KnowledgeHut is an Endorsed Education Provider (EEP) of IIBA.

Question 18

Will you give me the exam voucher and exam code for the CBAP exam?

Accepted Answer

Yes, once you pay the CBAP Certification fee or complete the CBAP application audit, you will receive an approval email/audit verification confirmation email from IIBA. This email consists of your IIBA Eligibility ID which is compulsory for you to schedule your CBAP exam.

Note: You can also recover your IIBA Eligibility ID on the myIIBA section of the IIBA website in case you lose the email.

Question 19

What is the current CBAP Certification exam pattern?

Accepted Answer

The CBAP certification exam pattern is as follows:

Number of questions: 120
Question type: Multiple choice questions
Duration: 3.5 hours

Formulated from the BABOK Guide v3, exam contains both scenario and case study-based questions that are designed to test your ability to apply the BA concepts.

Question 20

What is the CBAP Certification exam blueprint?

Accepted Answer

The CBAP Certification exam blueprint will have the following knowledge areas:

Knowledge Areas	Percentage
Business analysis planning and monitoring	14%
Elicitation and collaboration	12%
Requirements life cycle management	15%
Strategy analysis	15%
Requirements analysis and design definition	30%
Solution evaluation	14%

Question 21

What is the pass mark for CBAP Certification?

Accepted Answer

IIBA does not provide scores for any of the certification exams. This is a common practice for professional certifications provided by professional member associations like IIBA. . Performance indicators are provided to help candidates target their preparation for an exam retake/plans to improve performance on the job. They are intended for the candidates’ support not for comparison with other candidates.

Question 22

What is the PMI Certification Digital Badge Program?

Accepted Answer

The IIBA Certification Digital Bade Program allows you to easily share verified proof of your distinguished IIBA certification wherever and whenever you choose. IIBA has partnered with Accredible to provide you with a digital badge that displays your professional qualifications and achievements. Your badge also comes with valuable job market information to help you advance your career.

Question 23

What is a digital badge?

Accepted Answer

A digital badge helps you authenticate and display your certification, skills, and qualifications. It provides information on:

when the certification was earned
key skills associated with the certification
what it takes to qualify for the certification
the work you do to actively maintain the certification

You can share your badge on LinkedIn, Facebook, Twitter, in an email signature or embed it in a website.

Question 24

What is CBAP?

Accepted Answer

CBAP stands for the Certified Business Analysis Professional, and it is a business analysis certification provided by IIBA, the International Institute of Business Analysis.

Question 25

What does a CBAP do?

Accepted Answer

A Certified Business Analysis Professional is a respected member of the business analysis community. A CBAP analyzes business data from different sources, communicates his findings, and helps their organization make better, more informed decisions.

Question 26

How does a Certified Business Analysis Professional (CBAP) certification help me?

Accepted Answer

The CBAP certification provides you a host of benefits, including:

Demonstrable senior knowledge and professional competence.
Marketability, employability, and higher earning potential.
Successful path to leadership.
Recognizing your expertise in multiple business domains.
Enhancing your ability to tackle more complex projects, work with stakeholders to define, and manage their business requirements.
Empowers you to drive business processes, lead the BA effort, and identify opportunities to achieve better business results.

Question 27

Is the CBAP course only for software developers?

Accepted Answer

Not necessarily. The CBAP online course is for anyone who aspires career growth in business analysis, including:

Business Architect
Business Systems Analyst
Data Analyst
Enterprise Analyst
Management Consultant
Process Analyst
Product Manager
Product Owner
Requirements Engineer
Systems Analyst

Question 28

What are the software and system requirements?

Accepted Answer

The software and system requirements for this CBAP online course is as follows:

Software Requirements

Internet browser
MS Word or Notepad for Case Study

System Requirements

Windows or equivalent environment with Internet browser and high-speed Internet connectivity.

Question 29

Who is eligible for CBAP?

Accepted Answer

Although there are no prerequisites for this CBAP certification online, prior experience in business analysis and specialized areas are highly recommended.

Applicants must meet the following requirements to become eligible for the CBAP certification:

Minimum 7500 hours of BA work experience aligned with the Guide to the Business Analysis Book of Knowledge (BABOK Guide) v3 in the last 10 years.
Minimum 900 hours of experience working in four of the six knowledge areas of the BABOK Guide v3, for a total of at least 3600 hours out of the required 7500 hours.
Minimum 35 hours of Professional Development in the past four years.
Two references from a career manager, client or Certified Business Analysis Professional (CBAP) recipient.
Signed Code of Conduct, Terms and Conditions.
Pass the exam.

Question 30

What next after CBAP?

Accepted Answer

Once you have completed the CBAP certification online, you can further enhance your Business Analysis skills by pursuing the following credentials:

PMI-PBA
Certified Professional for Requirements Engineering (CPRE)

Question 31

What can I expect to accomplish after completing the CBAP course?

Accepted Answer

The CBAP course has been thoughtfully designed to help you stand out as a leading, senior member of the business analysis community. At the end of this certified business analysis professional certification, you’ll be able to:

Leverage key business analysis tools and processes to plan and monitor projects.
You’ll be able to improve stakeholder collaboration and drive performance improvements.
Apply elicitation processes for improved stakeholder management.
Manage requirements across the lifecycle of the project.
Apply strategy analysis to manage change and risks.
Understand solution evaluation and underlying competencies.
Be a successful BA driving best business outcomes for your organization.

Question 32

What practical skills can I expect to have after completing the CBAP course?

Accepted Answer

Our CBAP training aims to equip you with all the skills to be a successful senior Business Analyst. You will have developed the following practical skills:

Business Analysis Planning
Business Analysis Monitoring
Business Analysis Approach
Stakeholder Engagement Approach
Business Analysis Governance
Business Analysis Information Management
Business Analysis Performance Improvements
Elicitation – Prepare and Conduct
Confirming Elicitation Results
Communicating Business Analysis Information
Stakeholder Collaboration Management
Requirements - Trace, Maintain, Prioritize and Approve
Requirements Change Assessment
Current State Analysis
Define Future State
Risk Assessment
Change Strategy Development
Requirements – Specify, Model, Verify and Validate
Define Requirements Architecture and Design Options
Analyse Potential Value and Recommend Solution
Measure Solution Performance
Analyse Performance measures
Assess Solution and Enterprise Limitations
Recommend Actions to Increase Value
Analytical Thinking and Problem Solving

With all these skills you gain, no wonder our learners say that this is the best CBAP online training they’ve experienced!

Question 33

Is the CBAP certification valuable?

Accepted Answer

Yes, the CBAP certification is definitely valuable. As a certified professional, this credential validates your experience in business analysis and your commitment to a career as a business analyst. You are also considered a part of an elite business analyst community.

Question 34

What is the CBAP audit about?

Accepted Answer

The submission of a CBAP exam application indicates your agreement to comply with IIIBA’s terms of the audit process. All applications are subject to an audit, although only a percentage of applications are selected for audit.

The purpose of the audit is to enhance the credibility of the certification programs and maintain the high standard established.

Question 35

What information would I need to submit for an audit?

Accepted Answer

You would need to submit:

Copies of your diploma/global equivalent
Signatures from your supervisor(s) or manager(s) from the project(s) recorded in the experience verification section of the application
Copies of certificates and/or letters from the training institute(s) for each course recorded on the application to meet the required contact hours of project management education

Question 36

How long does the audit process take?

Accepted Answer

You have 90 days to submit the requested documentation. Provided you submit all the necessary documentation to meet the terms and requirements of the audit process, the audit should take just about five to seven business days to complete.

Question 37

What would happen if the IIBA audit fails?

Accepted Answer

If your audit does not pass, IIBA will provide further details on the reason via email and your application will not be approved. All fees paid will be forfeited. You may reapply after you have remedied the reasons for the audit not passing. You may also appeal the decision by contacting IIBA at certification@iiba.org.

Question 38

How should I verify programs and/or projects that I was the manager or supervisor for?

Accepted Answer

You will need to get a colleague, peer, client, or sponsor to verify programs and/or projects that you were the manager or supervisor for. The person would need to have sufficient knowledge of the project to be able to verify your BA experience.

Question 39

Where can I find more information about the CBAP audits?

Accepted Answer

You can find more information about the audits in the CBAP Handbook.

Question 40

What are the modes of training offered for the Certified Business Analysis Professional (CBAP)Certification Course?

Accepted Answer

The CBAP Certification workshop at KnowledgeHut is delivered through PRISM, our immersive learning experience platform, via two modes of delivery:

Blended learning:

Get the best of both worlds with live and interactive instructor-led training sessions along with the convenience and flexibility of self-paced learning.
Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner.
You also get to collaborate and learn from the experience of your peers in real-world simulations and activities.

On-Demand Self-Learning:

Learn conveniently at your own pace, whenever and wherever you choose and benefit from the limitless educational possibility that comes with lifetime access. The entire courseware, the CBAP classes, and all the features of our immersive learning experience platform will remain at your fingertips whenever you wish to refresh concepts and clear your doubts.

Question 41

Who are the instructors?

Accepted Answer

Our CBAP trainers are experienced BA professionals and experts who have immense experience in leading, applying, coaching, and teaching about project management.

Our dedicated team of coaches deliver training on par with the standard of excellence as set out by IIBA. Every candidate receives the same high-quality content irrespective of the trainer and the location. They help you further develop the competencies and skills you need to make a difference in your organization. All this is up for grabs through our certified business analysis professional course

Question 42

How are the workshops structured?

Accepted Answer

Our workshops are structured in three parts – pre-workshop, workshop and post-workshop – to provide you with a completely immersive learning experience. This tried and tested workshop structure has worked well with thousands of ITSM professionals we’ve helped upskill over the years.

Pre-workshop: Take our diagnostic assessment before the workshop and benchmark your skill levels at the start of the course. This allows you to map and demonstrate your skills learning progression as you reach the end of the course.
Workshop: Join the live and interactive instructor-led sessions right from within PRISM, our immersive learning experience platform with a state-of-the-art intelligent coding environment. Experience immersive learning with assignments, assessments, recall quizzes, mock tests and much more.
Post-workshop: We don’t just impart skills but also want to make sure that you implement them post the course. To help you with this, we are always in touch with you through newsletters, webinars or next version trainings. Some post-training deliverables lined-up for you are:
- Instructor-led session recordings
- Access to alumni network
- Continued social learning with discussion forums, group messenger and one-to-one messaging.
- Additional workshops on advanced level concepts
- Regular emails, blogs, articles, emails, newsletters, tutorials and other such rich informational content.

Question 43

What is KnowledgeHut’s approach to immersive learning?

Accepted Answer

A unique feature of our CBAP certification course is the highly engaging, immersive learning you experience. You get to learn, practice, assess, get insights on your learning, and personalize your learning journey.

LEARN: Engaging self-learning videos, smart flashcards, interactive eBooks and recall quizzes help reinforce your learning. You also get to maximize your learning potential with collaborative social learning via discussion forums and group and one-to-one messaging.
PRACTICE: Case studies and real-time simulations help you gain confidence and get productive from day one.
ASSESS: Assess your skills at every stage with a variety of questions ranging from multiple choice to code-based, completely auto-graded by the system. Assignments and projects within our inbuilt and intelligent development environment give you micro “work-like” experiences. Test your subject matter comprehension through diagnostic, module level and final assessments.
GET INSIGHTS: Based on your performance in the assessments, assignments, and projects, you gain deep insights on your progress, which help you identify areas you are good at and where you need to improve. All you need to do is follow recommendations and enhance your skill proficiency from where you are to where you want to get.

Question 44

What is PRISM?

Accepted Answer

PRISM is KnowledgeHut’s state-of-the-art learning experience platform. PRISM is designed to provide a highly engaging, immersive learning experience with you at the center of the learning.

PRISM supports all types of courses, including on-demand self-paced learning, blended learning, and live virtual classes. Here are some key features of the platform:

Learners can watch videos, join live sessions directly, and even book 1 - 1 mentoring sessions with expert instructors easily, using a single dashboard.
Integrated Practice Environment runs directly in the user’s browser, offering a complete set of development tools to allow learners to practice what they’ve learned.
Feature-rich videos with detailed explanations are augmented by flash cards, interactive e-reading content and quick recall quizzes designed to strategically reinforce learning.
Diagnostic, module-level and final assessments give learners valuable insights, allowing them to map and demonstrate their skills learning progression through the course.
Learners get micro work-like experiences from auto-graded projects that help them learn on the job, much like developers in leading tech companies.
Social Learning tools include a discussion board that features questions posted by other learners on the system and responses by both mentors and learners. Additionally, one-to-one and group messaging is also available.
Comprehensive reports give both organizations and learners a deep and thorough insight into skills progression.

Question 45

What are the software and system requirements?

Accepted Answer

Software Requirements

Internet browser
MS Word or Notepad

System Requirements

Windows or equivalent environment with Internet browser and high-speed Internet connectivity

Question 46

Are course materials and workshop instructions provided in advance?

Accepted Answer

Yes, your course material for the certified business analysis professional online training will be provided in advance. You will receive an email with a link to set your password a few days in advance of the scheduled course. Once you log in to PRISM, you will have access to the study plan and all the course material.

Question 47

What course material will I receive?

Accepted Answer

The course material consists of the course schedule, study plan, workbooks, assessments, assignments, and case studies.

Question 48

Can I record the session?

Accepted Answer

The sessions would be auto-recorded on PRISM, subject to permission by IIBA and the trainer. Based on the permissions, you would have lifetime access to the video recordings of the sessions as well.

Question 49

Can I use my phone or tab for the training?

Accepted Answer

No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.

Question 50

What if I lose internet connection during the training?

Accepted Answer

If you get disconnected during the training, you will have the option to re-join within about half an hour subject to accreditation body guidelines and the instructor’s preference.

Question 51

Where will the CBAP Certification workshop be held?

Accepted Answer

Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get CBAP certified. You can check out the schedules here:

Question 52

When will the classes be held?

Accepted Answer

Schedules for our upcoming workshops in Agile and Scrum can be found here.

Question 53

How do I join the class?

Accepted Answer

You will receive a registration link from PRISM to your e-mail id. You will have to set your password, log in to our Immersive Learning Experience platform and start your learning journey.

Question 54

For how long can I access the Self-Paced Learning material?

Accepted Answer

You will have lifetime access to the entire Self-Paced Learning material including on-demand videos, assessments, quizzes, ebooks/case studies and more.

Question 55

Can I retake assessments and quizzes?

Accepted Answer

You can attempt the recall quizzes any number of times. Assessments can be taken twice.

Question 56

What if I miss a class?

Accepted Answer

If you miss a class, you can access the class recordings from PRISM at any time. At the beginning of every session, there will also be a 10–12-minute recapitulation of the previous class.

Question 57

Is this a live training, or will I watch pre-recorded videos?

Accepted Answer

This is a live instructor led training where you will be coached by CBAP experts.

Question 58

What platform do you use for video conferencing?

Accepted Answer

We currently use the Zoom platform for video conferencing and will soon be adding more integrations with Webex and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform. Learners will not need to wait for any notifications or links or install any additional software.

Question 59

Will I have other participants in the class?

Accepted Answer

Yes, there are other participants who actively participate in the class remotely. They can attend online training from office, home, or any other suitable place.

Question 60

How does the 24/7 support work?

Accepted Answer

In case of any queries, our support team is available to you 24/7 via the Help and Support section on PRISM. You can also reach out to your workshop manager on your workshop group messenger.

Question 61

I have some more doubts. How can I get them cleared?

Accepted Answer

Should you have any more questions, please email us on support@knowledgehut.com and we will be happy to get back to you.

Question 62

When will the classes be held?

Accepted Answer

Schedules for our upcoming workshops in Agile and Scrum can be found here.

Question 63

Can I cancel my enrolment? Do I get a refund?

Accepted Answer

You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy.

Question 64

How much does it cost to take the CBAP exam?

Accepted Answer

The certification fee for the CBAP exam is charged separately, as follows:

Knowledge Areas	Percentage
Business analysis planning and monitoring	14%
Elicitation and collaboration	12%
Requirements life cycle management	15%
Strategy analysis	15%
Requirements analysis and design definition	30%
Solution evaluation	14%

CBAP Certification (Certified Business Analysis Professional)

CBAP Certification Training Highlights

CBAP Certification Training Highlights