What is the validity of my voucher once I receive it from Peoplecert?

Duration - Once you obtain the voucher, it is valid for 12 months or 1 year since the effective day. For ITIL® Examination, the voucher is available in two different languages - ITIL Foundation (English) ITIL Foundation (JPN) Conditions - These vouchers are not customizable. It means that the voucher has to be used according to the examination guidelines. Pricing - The voucher price includes additional charges with the addition of VAT.

What is the difference between Standard and Pro plans?

The Standard plan offers essential features and course materials, while the Pro plan offers additional exclusive features and premium resources as follows: WHAT YOU GET STANDARD PRO 16 Hours of Instructor-Led Training: Immerse yourself in a dynamic, interactive learning experience. Y Y Earn 16 PDUs and 16 SEUs: Acquire 16 PDUs and SEUs for professional advancement. Y Y 49+ Hours On-Demand Learning: Deepen your understanding from the best teachers in the industry. Y Y PeopleCert Official eBook & Training Material: Access official eBook and training materials endorsed by PeopleCert. Y Y Exam Fee Included in Course Fee: Streamlined and high value path to certification, no additional charges. Y Y Take² Re-Sit Exam Option: Benefit from the Take² option for exam re-sitting at a fraction of the price. - Y The Pro plan is meticulously crafted to not only ensure your success in passing the CSM exam but also to propel your career growth beyond.

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ITIL® is a framework for standardizing, selecting, planning, delivering, and maintaining IT services in Sydney and worldwide. It also improves the efficiency of internal operations and the quality of services provided to customers. The framework aids in the delivery of anticipated services by increasing the efficiency and quality of the product or service.

Our comprehensive curriculum is designed to assist you in earning the ITIL® Foundation certification and excelling in your ITSM career. The latest enhancements to the ITIL framework will teach you how to offer excellent services in IT-enabled businesses in Sydney. Our courseware provides immersive learning. Choose from our online self-paced learning module or instructor-led training to meet your specific needs (16 hours).

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