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The ITIL® Managing Across the lifecycle (MALC) module is the final course that leads to the ITIL® Expert qualification. Becoming ITIL® MALC certified gives professionals the ability to support an organization’s service delivery by bridging the service lifecycle stages. In short, this module that bridges the gap between intermediate and expert levels helps professionals to apply the processes and practices learned from the Lifecycle and Capability modules at the Intermediate Level, to deliver customer value and meet organizational objectives.
KnowledgeHut’s exam-based, intensive workshop on ITIL® MALC, helps you aim for a first time pass of the exam though crisp courseware and expert coaching. You will learn about the main objectives of the MALC, including how to strategize, plan, use and measure ITIL® practices, integrate the service lifecycle stages as a whole, establish process integration and interfaces and share data, information and knowledge. Enrol today and get set on the journey towards achieving the ITIL® Expert qualification.
The ITIL® credit system maps out the route to achieving the ITIL® Expert certification. To learn more, visit this link.
On completion of this workshop and successful attempt of the examination, candidates will become proficient in:
Attendees wishing to be trained and examined for this qualification must already hold the ITIL® Foundation certificate (worth 2 credits) and, at a minimum, have obtained another 15 credits at the Intermediate Level (for a total of 17).
Attendees who hold theITIL® Expert certificate (achieved via Service Manager or Practitioner bridging routes) are also eligible.
It is highly recommended that participants:
Attending a 30 contact hours training workshop from an accredited training organization (ATO), such as this one from KnowledgeHut, is mandatory to take the exam.
In order to achieve ITIL® MALC certification, candidates must appear for the exam and gain 70% pass mark.
Extremely satisfied. The program was structured in a creative manner, practising what it preached, with plenty of examples and exercises. Facilitator kept training interesting. Knowledgehut Support Team provided excellent service! Thank You!Would surely recommend the training to others.Attended workshop in November 2017
Attended a 2 day weekend course by Knowledgehut for the CSM certification. The instructor was very knowledgeable and engaging. Excellent experience.Attended workshop in April 2018
The CSPO Training was awesome and great. The trainer Anderson made all the concepts look so easy and simple. Using his past experience as examples to explain various scenarios was a plus. Moreover, it was an active session with a lot of participant involvement which not only made it interactive but interesting as well. Would definitely recommend this Training.Attended workshop in July 2018
Great course. An interesting and interactive session to better understand how to succeed in formulating a business case and how to present it effectively.Attended workshop in May 2018
Please send in an email to firstname.lastname@example.org, and we will answer any queries you may have!
This workshop and the subsequent certification will benefit:
Chief information officers (CIOs), IT managers, supervisors and professionals, IT operations and development practitioners, Professionals who require a business- and management-level understanding of the ITIL® service lifecycle, those pursuing the ITIL® Expert certificate for which this qualification is the final mandatory module and those seeking to progress towards the ITIL® Master certificate for which the ITIL® Expert Level qualification is a prerequisite.
You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund
The intent of the ITIL Managing across the Lifecycle (MALC) qualification is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. This qualification helps holders apply the skills, methods and capabilities to meet organizational objectives and deliver customer value. Our in-depth course with extensive courseware, coaching by ITIL® qualified experts and intensive exam preparation will help you aim for a first time pass of the MALC. ITIL® MALC is a mandatory module to gaining the ITIL® Expert certification and KnowledgeHut will help you get there.
There are two channels for becoming an ITIL® Expert. The Life Cycle modules route covers the following certifications:
The Capability modules route covers the following certifications:
A total of 22 credits are required to be eligible for ITIL® Expert level. A mix of modules from Life Cycle and Capability channels is allowed provided there is no overlap of syllabus units.
You can read more in the syllabus.
Sample papers shall be shared during the training along with the student manual.
No, there is no online/virtual course for this. The ITIL® MALC certification requires in-depth knowledge of the ITIL® framework which you get from our certified experts who lead the workshop.
You will get 5 credits toward ITIL® Expert certification and 30 PDUs for PMI® recertification.
PDUs are credits awarded by the Project Management Institute. They recognize your dedication to the Project Management world through the award of credits for every educational effort you make throughout your career. Every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.
No, your course fee includes the certification exam fee (note that this does not apply for LVC).
It is easy to enrol for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.