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ITIL®Practitioner Training in Delhi, India
Rated 4/5 based on 400 customer reviews

ITIL®Practitioner Training in Delhi, India

Get the key skills to start adopting and adapting ITIL within the organization.

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Modes of Delivery

Live Online Classroom

Collaborative, enriching virtual sessions, led by world class instructors at time slots to suit your convenience.

From USD 1499 USD 1299 (4 Days)

Team/Corporate Training

Our Corporate training is carefully structured to help executives keep ahead of rapidly evolving business environments.
Group Discount: 10% for 5 to 9 people 15% for 10+ people

Description

Regd. Education Provider

The ITIL® Foundation Certification introduced us to the basics of the ITIL® framework, and the Intermediate levels provided a deeper focus on IT Service Management. The next step in the ITIL® suite of ongoing excellence is the ITIL® Practitioner certification that helps professionals to understand how to adopt and adapt this ITSM system to support business objectives. By covering the three key areas crucial for success of improvement initiatives, namely Organizational Change Management, Communication and Measurement and Metrics, ITIL® Practitioner offers a comprehensive method to carry out Continual Service Improvement (CSI) to deliver value and maintain global quality benchmarks.

KnowledgeHut, which is an ATO of PEOPLECERT for ITIL® trainings brings you a full-fledged course that will familiarize you with the 9 guiding principles to achieve CSI. In-depth courseware and coaching by experts will help you aim for a first time clearance of the exam and gain the confidence to successfully initiate and carry out required improvement initiatives. ITIL® is among the most widely respected credentials and there is a huge demand for professionals who can confidently apply the ITIL® framework to identify changing approaches to service management.

The ITIL® credit system maps out the route to achieving the ITIL® Expert certification. To learn more, visit this link.

ITIL®, ITIL® Practitioner, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. KnowledgeHut is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®. 


What you will learn:

On pursuing the course on the subsequent certification, you will be able to:

  • Understand the ITSM concepts in-depth and apply them for continuous improvement
  • Learn to adopt and adapt ITIL® in organizational context
  • Apply the ITSM principles in a real-world context
  • Understand the associated technology and architecture
  • Learn the concepts of organizational change management and apply it for continual service improvement
  • Understand how to communicate effectively and enable continual service improvement
  • Learn how to apply measurement and metrics to achieve continual improvement
You will also get:
  • Instructor-led classroom training
  • 3 credits toward ITIL® Expert certification and 16 PDUs for PMI® recertification
  • Downloadable e-book
  • Course delivered by Certified Expert Instructor
  • KnowledgeHut is an ATO of PEOPLECERT and a Certified Partner of Axelos for ITIL®Trainings

Key Features

KnowledgeHut is an ATO of Peoplecert and a Certified Partner of AXELOS.
Get comprehensive coaching to clear the ‘ITIL® Practitioner’ credential
Get 2 days coaching by certified industry experts
Learn the 9 guiding principles to achieve organizational objectives
Aim for a first time pass of the ITIL® Practitioner Exam
Retake an exam if you fail at the first attempt, at a nominal rate.
Get 3 credits toward ITIL® Expert certification and 16 PDUs for PMI® recertification

Certification

Prerequisites:

There are no prerequisites for attending the workshop but in order to appear for the examination participants should have passed the ITIL® Foundation exam.

Certification:

In order to achieve ITIL® Practitioner certification, candidates must appear for the exam and gain 70% pass mark.

The Exam:

The exam is:

  • 135 minutes, Open book examination
  • 40 questions (multiple choice), carrying 1 mark each
  • Pass score 70% (28 marks)
  • Apply the concept of ‘adopt and adapt’ when using  guidance in a given context
  • Analyze the importance of each element of a service when planning and implementing service improvements

Apply the ITSM guiding principles in a given context when planning and implementing service improvements

  • Describe the purpose and main outputs of each step of the CSI Approach
  • Use the CSI Approach tools and techniques successfully in a given specific context
  • Apply the CSI approach to a given context, demonstrating an understanding of the critical competences, the guiding principles and the scientific method
  • Define critical success factors (CSFs) using a relevant hierarchical approach
  • Determine key performance indicators (KPIs) to underpin a critical success factor
  • Analyse CSFs and KPIs in a given context to ensure that they are balanced between the four categories
  • Define a current state assessment in a given context
  • Design a report in a given context
  • Apply knowledge of metrics and measurement when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
  • Explain the nature, value, importance and benefits of good communication
  • Explain communication principles
  • Explain the purpose and value of communication tools and techniques
  • Use relevant communication tools and techniques to support improvement in a given context
  • Apply knowledge of communications when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
  • Explain the role and impact of OCM in successful improvement
  • Describe the purpose and value of OCM activities
  • Use relevant OCM tools and techniques to support improvement in a given context
  • Apply knowledge of OCM when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles

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I recently completed the CISSP certification course, and I must say it exceeded all my expectations! The instructors were highly knowledgeable and experienced, providing valuable insights and guidance throughout the training. The real-world case studies and capstone projects were the highlights for me, as they allowed me to apply my knowledge to practical scenarios. Thanks to this course, I feel confident in my cybersecurity skills and ready to take on any challenge. Highly recommended!

Attended CISSP® workshop in May 2023

The CISSP certification course offered by KH is truly exceptional. The live instructor-led training sessions were engaging and informative, providing in-depth coverage of all the domains. The mock exams were challenging and helped me assess my readiness for the actual CISSP exam. The additional access to the 'Mastering CISSP' course was a bonus, offering valuable study materials and practice exams. I am now confident of passing the CISSP exam on my first attempt!

Attended CISSP® workshop in May 2023

KnowledgeHut’s FSD Bootcamp helped me acquire all the skills I require. The learn-by-doing method helped me gain work-like experience and helped me work on various projects. 

Attended Full-Stack Development Bootcamp workshop in July 2022

Best quality in the market today In today’s world, Data science is among the best career options for an IT professional. Having already done a bunch of courses from KnowledgeHut, I was already sure of the quality of the training. And I was not disappointed. Their Data Science Bootcamp was an intensive yet refreshing course that has made me very confident to look for a job as an analyst. Thank you KnowledgeHut!

Attended Data Science Bootcamp workshop in July 2021

I successfully transitioned my career I am a SDE who was unhappy with my job. I took a giant leap of faith and transitioned to a Data Science career after completing KnowledgeHut’s Data Science bootcamp. I love the challenges and the paycheck! Thank you Knowledgehut for giving me the confidence that I could do it. All of you who are not too happy with your present role- there's a whole world of opportunity out there. Take the first step.

Attended Data Science Bootcamp workshop in July 2021

The syllabus and the curriculum gave me all I required and the learn-by-doing approach all through the boot camp was without a doubt a work-like experience! 

Attended Back-End Development Bootcamp workshop in June 2021

Overall, the training session at KnowledgeHut was a great experience. I learnt many things. I especially appreciate the fact that KnowledgeHut offers so many modes of learning and I was able to choose what suited me best. My trainer covered all the topics with live examples. I'm glad that I invested in this training.

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The customer support was very interactive. The trainer took a very practical oriented session which is supporting me in my daily work. I learned many things in that session. Because of these training sessions, I would be able to sit for the exam with confidence.

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Frequently Asked Questions

The ITIL® Practitioner credential is a reflection of your knowledge of the ITIL® framework and its implementation to achieve organizational objectives and business continuity. Based on the various elements of the ITIL® core material, from the ITIL® Practitioner Guidance 2016 publication publication and other supplementary material, the ITIL® Practitioner exam covers the CSI approach to adopting ITIL®, the principles used to guide decisions and actions when adopting ITIL/ITSM and the three critical competencies namely Communication, Measurement & Metrics and Organizational Change Management, needed for successful adoption of ITIL®. Our workshop is a complete guide to passing the exam and gaining the competencies to successfully adopt ITIL® framework.

Your instructors are ITIL® certified experts who have years of industry experience.

Sample papers shall be shared during the training along with the student manual.

You will receive the qualification of ‘ITIL® Practitioner’ on clearing the examination.

You will get 3 credits towards ITIL® Expert certification and 16 PDUs for PMI® recertification.

PDUs are credits awarded by the Project Management Institute. They recognize your dedication to the Project Management world through the award of credits for every educational effort you make throughout your career. Every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

No, as your course fee includes the certification exam fee

Please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

The location is determined weeks ahead of the training schedule and you will be kept informed by email. You can also call our support staff or send us an email at support@knowledgehut.com. Besides, you can use our chat option for more information.

You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details:  https://www.knowledgehut.com/refund-policy

It is easy to enrol for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.

IT professionals, business managers, business process owners, project managers, students and individuals who have a keen interest in IT Services Management can attend this course.

ITIL®Practitioner Course in Delhi

As the political hub and national capital of India, Delhi, the seat of government offices and many top business houses, offers great prospects for IT professionals in IT Security, Information Technology and many other areas. It is famous for its architectural wonders, ancient monuments, bustling markets, vivacious performing arts scene, and not to forget fabulous eating places. Gauging the pulse of the city of opportunities, the KnowledgeHut academy offers an ITIL Practitioner course in Delhi at a nominal fee structure. Enrol to fast track your career.

What is the Course all about?

In the ITIL Practitioner training in Delhi, you receive a two-day in-depth, complete end-to-end interactive workshop cum intense coaching by certified industry experts. The comprehensive coaching in the ITIL Practitioner classes in Delhi helps you to clear the ITIL? Practitioner credential. In any organization, it is expected from an ITIL? Practitioner offering a comprehensive method to carry out the Continual Service Improvement (CSI) maintaining global quality benchmark delivering value. Register for a free introductory demo session and add substantial value to your employer's organization.

Benefits of this course

You learn nine guiding principles to achieve organizational objectives, aim for sailing through the ITIL? Practitioner examination at the very first attempt and get awarded three credits towards the ITIL? expert certification, and 16 PDUs for PMI? recertification. One of the notable features of this academy is that its course fee is 100 percent refundable in case the registration is cancelled within 48 hours of registration.

The KnowledgeHut Way:

With a well-thought-out workshop to garner maximum benefits, the ITIL Practitioner certification in Delhi by KnowledgeHut is considered to be one of the best as the module blends easy accessibility with a cutting-edge online learning platform to deliver a truly immersive classroom experience.

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