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ITIL®Practitioner Training in Mumbai, India
Rated 4/5 based on 400 customer reviews

ITIL®Practitioner Training in Mumbai, India

Get the key skills to start adopting and adapting ITIL within the organization.

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Modes of Delivery

Live Online Classroom

Collaborative, enriching virtual sessions, led by world class instructors at time slots to suit your convenience.

From USD 1499 USD 1299 (4 Days)

Team/Corporate Training

Our Corporate training is carefully structured to help executives keep ahead of rapidly evolving business environments.
Group Discount: 10% for 5 to 9 people 15% for 10+ people

Description

Regd. Education Provider

The ITIL® Foundation Certification introduced us to the basics of the ITIL® framework, and the Intermediate levels provided a deeper focus on IT Service Management. The next step in the ITIL® suite of ongoing excellence is the ITIL® Practitioner certification that helps professionals to understand how to adopt and adapt this ITSM system to support business objectives. By covering the three key areas crucial for success of improvement initiatives, namely Organizational Change Management, Communication and Measurement and Metrics, ITIL® Practitioner offers a comprehensive method to carry out Continual Service Improvement (CSI) to deliver value and maintain global quality benchmarks.

KnowledgeHut, which is an ATO of PEOPLECERT for ITIL® trainings brings you a full-fledged course that will familiarize you with the 9 guiding principles to achieve CSI. In-depth courseware and coaching by experts will help you aim for a first time clearance of the exam and gain the confidence to successfully initiate and carry out required improvement initiatives. ITIL® is among the most widely respected credentials and there is a huge demand for professionals who can confidently apply the ITIL® framework to identify changing approaches to service management.

The ITIL® credit system maps out the route to achieving the ITIL® Expert certification. To learn more, visit this link.

ITIL®, ITIL® Practitioner, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. KnowledgeHut is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®. 


What you will learn:

On pursuing the course on the subsequent certification, you will be able to:

  • Understand the ITSM concepts in-depth and apply them for continuous improvement
  • Learn to adopt and adapt ITIL® in organizational context
  • Apply the ITSM principles in a real-world context
  • Understand the associated technology and architecture
  • Learn the concepts of organizational change management and apply it for continual service improvement
  • Understand how to communicate effectively and enable continual service improvement
  • Learn how to apply measurement and metrics to achieve continual improvement
You will also get:
  • Instructor-led classroom training
  • 3 credits toward ITIL® Expert certification and 16 PDUs for PMI® recertification
  • Downloadable e-book
  • Course delivered by Certified Expert Instructor
  • KnowledgeHut is an ATO of PEOPLECERT and a Certified Partner of Axelos for ITIL®Trainings

Key Features

KnowledgeHut is an ATO of Peoplecert and a Certified Partner of AXELOS.
Get comprehensive coaching to clear the ‘ITIL® Practitioner’ credential
Get 2 days coaching by certified industry experts
Learn the 9 guiding principles to achieve organizational objectives
Aim for a first time pass of the ITIL® Practitioner Exam
Retake an exam if you fail at the first attempt, at a nominal rate.
Get 3 credits toward ITIL® Expert certification and 16 PDUs for PMI® recertification

Certification

Prerequisites:

There are no prerequisites for attending the workshop but in order to appear for the examination participants should have passed the ITIL® Foundation exam.

Certification:

In order to achieve ITIL® Practitioner certification, candidates must appear for the exam and gain 70% pass mark.

The Exam:

The exam is:

  • 135 minutes, Open book examination
  • 40 questions (multiple choice), carrying 1 mark each
  • Pass score 70% (28 marks)
  • Apply the concept of ‘adopt and adapt’ when using  guidance in a given context
  • Analyze the importance of each element of a service when planning and implementing service improvements

Apply the ITSM guiding principles in a given context when planning and implementing service improvements

  • Describe the purpose and main outputs of each step of the CSI Approach
  • Use the CSI Approach tools and techniques successfully in a given specific context
  • Apply the CSI approach to a given context, demonstrating an understanding of the critical competences, the guiding principles and the scientific method
  • Define critical success factors (CSFs) using a relevant hierarchical approach
  • Determine key performance indicators (KPIs) to underpin a critical success factor
  • Analyse CSFs and KPIs in a given context to ensure that they are balanced between the four categories
  • Define a current state assessment in a given context
  • Design a report in a given context
  • Apply knowledge of metrics and measurement when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
  • Explain the nature, value, importance and benefits of good communication
  • Explain communication principles
  • Explain the purpose and value of communication tools and techniques
  • Use relevant communication tools and techniques to support improvement in a given context
  • Apply knowledge of communications when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
  • Explain the role and impact of OCM in successful improvement
  • Describe the purpose and value of OCM activities
  • Use relevant OCM tools and techniques to support improvement in a given context
  • Apply knowledge of OCM when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles

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I recently completed the CISSP certification course, and I must say it exceeded all my expectations! The instructors were highly knowledgeable and experienced, providing valuable insights and guidance throughout the training. The real-world case studies and capstone projects were the highlights for me, as they allowed me to apply my knowledge to practical scenarios. Thanks to this course, I feel confident in my cybersecurity skills and ready to take on any challenge. Highly recommended!

Attended CISSP® workshop in May 2023

5 stars, What a totally awesome Data Science bootcamp! I tried learning on my own through text books and online material, but it was such a struggle as I had no one to clear my doubts. Knowledgehut has brought out a totally different and interactive, comprehensive, logical systematic approach to the subject that made it super fun to learn. Love all your courses(This is my fifth!).

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Attended Data Science Bootcamp workshop in July 2021

The learn by doing and work-like approach throughout the bootcamp resonated well. It was indeed a work-like experience. 

Attended Back-End Development Bootcamp workshop in May 2021

The learn by doing and work-like approach throughout the bootcamp resonated well. It was indeed a work-like experience. 

Attended Front-End Development Bootcamp workshop in May 2021

Everything was well organized. I would definitely refer their courses to my peers as well. The customer support was very interactive. As a small suggestion to the trainer, it will be better if we have discussions in the end like Q&A sessions.

Attended PMP® Certification workshop in April 2020

KnowledgeHut is a great platform for beginners as well as experienced professionals who want to get into the data science field. Trainers are well experienced and participants are given detailed ideas and concepts.

Attended PMP® Certification workshop in April 2020

The trainer was really helpful and completed the syllabus on time and also provided live examples which helped me to remember the concepts. Now, I am in the process of completing the certification. Overall good experience.

Attended PMP® Certification workshop in April 2020
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Merralee Heiland

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Frequently Asked Questions

The ITIL® Practitioner credential is a reflection of your knowledge of the ITIL® framework and its implementation to achieve organizational objectives and business continuity. Based on the various elements of the ITIL® core material, from the ITIL® Practitioner Guidance 2016 publication publication and other supplementary material, the ITIL® Practitioner exam covers the CSI approach to adopting ITIL®, the principles used to guide decisions and actions when adopting ITIL/ITSM and the three critical competencies namely Communication, Measurement & Metrics and Organizational Change Management, needed for successful adoption of ITIL®. Our workshop is a complete guide to passing the exam and gaining the competencies to successfully adopt ITIL® framework.

Your instructors are ITIL® certified experts who have years of industry experience.

Sample papers shall be shared during the training along with the student manual.

You will receive the qualification of ‘ITIL® Practitioner’ on clearing the examination.

You will get 3 credits towards ITIL® Expert certification and 16 PDUs for PMI® recertification.

PDUs are credits awarded by the Project Management Institute. They recognize your dedication to the Project Management world through the award of credits for every educational effort you make throughout your career. Every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

No, as your course fee includes the certification exam fee

Please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

The location is determined weeks ahead of the training schedule and you will be kept informed by email. You can also call our support staff or send us an email at support@knowledgehut.com. Besides, you can use our chat option for more information.

You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details:  https://www.knowledgehut.com/refund-policy

It is easy to enrol for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.

IT professionals, business managers, business process owners, project managers, students and individuals who have a keen interest in IT Services Management can attend this course.

ITIL®Practitioner Course in Mumbai

The state capital of Maharashtra and the business capital of India, Mumbai city is one of the world's top 10 centers of commerce. Numerous top companies and banks have their headquarters set in Mumbai. The boom in the IT industry in the city has led to a significant demand for ITIL practitioners in the organizations around. The KnowledgeHut academy, an ATO of PEOPLECERT and a certified partner of Axelos for ITIL? trainings, offers a comprehensive ITIL Practitioner course in Mumbai. The trainees get a chance to be awarded three credits towards an ITIL? Expert certification and 16 PDUs for PMI? recertification on successful completion.

What is the Course all about?

In the certified instructor-led ITIL Practitioner classes in Mumbai, you will be able to understand and learn to adopt and adapt ITIL? in an organizational context, learn in depth about the ITSM concepts and principles and how to apply them for continuous improvement in real-world scenarios, and also learn the techniques on how to communicate effectively.

Benefits of this course

The two-day ITIL Practitioner training in Mumbai will not only offer better placement opportunities to the individuals but they will also get high pay grades as compared to untrained individuals. You are offered a downloadable e-book, which helps you aim to clear the ITIL? Practitioner Exam on your first try.

The KnowledgeHut Way

KnowledgeHut's training courses have garnered worldwide recognition. Its presence in more than 70 countries makes it accessible for budding individuals across the globe. Invest in the KnowledgeHut academy's ITIL Practitioner certification in Mumbai to experience unique learning through its cutting-edge online learning platform. Thus, it comes as a wise move to register for a demo class to find out more about this Course

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