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From the workshop:
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"Discussion on story point helped participants grasp the details."
Any registration cancelled within 48 hours of the initial be refunded in FULL. Please note that refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund
It is easy to enrol for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.
You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.
This workshop is suitable for all those who wish to obtain the official Kepner-Tregoe certificate, and improve their Incident Management and Problem Management techniques. This may include, among others, service desk staff, Analysts, Problem Managers, Incident Managers, Auditors, Quality Managers, Operators, Technicians and Engineers.
There are no prerequisites to attend this workshop.
In order for participants to be eligible to take the Kepner-Tregoe Foundation Exam, they have to participate in an accredited Kepner-Tregoe Foundation training course for 2 days.
While most organizations have processes in place for almost everything, defined processes for solving problems and making decisions are often neglected. Kepner -Tregoe is a proven methodology that has been in use for over 50 years and is used to systematically identify problems, address them and find solutions that work. It offers a fresh perspective on how to approach everyday concerns and make decisions on how to overcome issues. The Kepner-Tregoe methodology offers a world class troubleshooting approach and individuals who have passed the Foundation exam and obtained the certification are much in demand in the corporate world.
Learn through live online interaction with experienced trainers, not from video tutorials.
We understand your busy schedules and recognise that undertaking a course while working is not easy. Pick a convenient time slot and log in from anywhere.
Not happy with the class? Get a full refund after your first session. Of course, we do our best to ensure this does not happen!
Revisit your doubts and get your concepts crystal clear by accessing your class recordings post training.
Our course material is comprehensive and easy to follow, available in downloadable e-book format.
All you need is a Windows computer, an Internet connection with a minimum of 500 KBPS speed, and a pair of headphones with a microphone.
Our classes are held on weekends and at convenient timings on weekdays, making it easy for you to fit the sessions into your workday.
Chance to get your concepts crystal clear by attending another batch of the same course for free.
We guarantee you will pass the certification exam or we will reimburse you for the class
If you do not pass the exam in three attempts (details described below), we will pay you back for the class cost.
Sorry! The seats for this program have just Sold Out!
But please share your details below and in case of any cancellations, we shall assign the opened up seat to you.
Our Course Advisor will get back within 24 hours with timings of Demo Class