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>Know the key components of the customer dimension
> Understand the following aspects related to the Customer:
>Know the key aspects of the Process dimension
>Understand the following aspects of the Process dimension:
>Know the key aspects of the Performance dimension
>Understand the following aspects of the Performance dimension:
>Know the key aspects of the Organization dimension
>Understand the following aspects:
6. Behavior and Attitude
>Know the key aspects of the Behavior & Attitude dimension
>Understand the following aspects of the Behavior and Attitude dimension:
7. Problem solving/ Kaizen
>Know the key aspects of Problem Solving / Kaizen
>Understand the following aspects of Problem Solving/Kaizen:
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You may take the exam as many times as you wish. There is no upper limit of retakes.
Your online certificate will be available for you to download within two business days upon successful exam completion. A printed copy will be mailed to you shortly afterwards.
At present, there are no requirements for re-certification.
Provisional results are available immediately after you finish the exam and official results are available within 2 business days.
It is easy to enroll for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.
Any registration cancelled within 48 hours of the initial will be refunded in FULL. Please note that refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund
Yes, the course fee includes the examination fee. KnowledgeHut will book the exams for you when you are ready.
You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.
The goal of Lean IT is to continuously improve the value delivered by IT organisations to their customers and the professionalism of IT people. With Lean IT Foundation, IT organisations can develop a continuous improvement mindset through: Understanding customer value Processes that deliver this value The way to manage performance The way to organise The required attitude and behaviours KnowledgeHut’s training helps you prepare for the PEOPLECERT Lean IT Foundation certification and aim for a first time pass while simultaneously gaining skills to handle on-the-job challenges.
Lean IT certifications are offered by the Lean IT Association, a non-profit organisation founded by three Examination Institutes – PEOPLECERT, APMG and EXIN. This is the first level of the Lean IT Certification scheme, and more advanced levels include the Lean IT Kaizen, Lean IT Leadership and Lean IT Coach.
Learn through live online interaction with experienced trainers, not from video tutorials.
We understand your busy schedules and recognise that undertaking a course while working is not easy. Pick a convenient time slot and log in from anywhere.
Not happy with the class? Get a full refund after your first session. Of course, we do our best to ensure this does not happen!
Revisit your doubts and get your concepts crystal clear by accessing your class recordings post training.
Our course material is comprehensive and easy to follow, available in downloadable e-book format.
All you need is a Windows computer, an Internet connection with a minimum of 500 KBPS speed, and a pair of headphones with a microphone.
Our classes are held on weekends and at convenient timings on weekdays, making it easy for you to fit the sessions into your workday.
Chance to get your concepts crystal clear by attending another batch of the same course for free.
We guarantee you will pass the certification exam or we will reimburse you for the class
If you do not pass the exam in three attempts (details described below), we will pay you back for the class cost.
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