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Andrew

Andrew Norman Australia

Business Consultant and Trainer

Andrew is a business and a not for profit Trainer and Coach since 2001. He has trained in Australia, New Zealand, Indonesia, Korea, Malaysia, Japan, Macau, Hong Kong and Taiwan. 

Andrew's Business  Certifications

Advanced Diploma of Management

Certificate IV in Workplace Health and Safety

Prince2  Project Management.

TAE40110 Certificate IV in Training and Assessment

Enterprise Lean Sigma

Greenbelt – Six Sigma.

Experience

Andrew is an accomplished individual in Lean Six Sigma Implementation projects with over 15 years experience.

Facilitated, Sponsored and lead many Kaizen (Lean Six Sigma) events.

Key projects involved in, Salesforce.com, Website, ERP system, Site and equipment moves, Warehouse layouts and functionality, Service’s scorecard,  Customer and product segmentation, Integration and centralisation of customer service. 

Coached and mentored over 20 Asset Management Services projects for Melbourne Water.

Trained / implemented Lean Six Sigma in the following organisations.

Melbourne Water

Wood Group

Avery Dennison

Department of Justice

RACV

RMIT

NAB

Thomas Warburton

Training Specialties include:

Lean, Six Sigma and Continuous improvement

Leadership.

Management.

Customer Service.

Supply chain and Logistics.

Change and project management.

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