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Chris Mundy Australia

Digital Business Consultant

An experienced technology professional with over 30 years of experience, Chris’s expertise lies in providing exceptional services and advice across technology development, systems management, project management and enterprise architecture. 
He is a technology enthusiast with experience in providing strategic guidance regarding IT technology to clients and organisations. He has a proven success record in managing multiple large-scale application projects across matrix environments, and multi-phased, complex migration that address technology, people/organisation and process change. 
He is also an expert in developing long-term business relationships and has a reputation for identifying opportunities, developing focus and providing tactical business solutions as well as training and mentoring individuals to form high performing teams.



Enterprise Architecture 2002 - 2007

• Worked with senior technology and business leaders to establish architecture models for IT strategy, and plans consistent with business strategy and priorities.
• Modelled the enterprise core segments using diagrams in order to align the business capabilities with technology solutions.
• Built Architecture Portal repository for process & requirements to provide baseline for continuous improvement.
• Collaborated with key stakeholders and internal teams to define enterprise architecture principles, standards and guidelines, and blueprints.
• Translated business requirements into systems qualities and repeatable design strategies and patterns, such as adaptability, scalability, availability, and reusability.
• Provided assessment for architecture project compliance to ensure quality deliverables.
• Provided architecture standards development and management.

Australian Taxation Office

Quality Improvement Officer 2007 - 2010

• Quality Reporting and service improvements utilising Six Sigma Techniques.
• Demonstrated problem solving, leadership, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals.
• Trained and coached team members in the use and implementation of continuous improvement initiatives/principles. Directed process team efforts to develop and execute process improvement initiatives.
• Productivity improvements leveraging SharePoint for Team content, communication and collaboration.
• Led or facilitated quality improvement activities, provided project management and measurement of outcomes, documented and reported the results and accomplishments of quality improvement initiatives.
• Inputted and impacted on budgeting, controlling costs, planning, scheduling, and procedural change in order to achieve and maintain an efficient, cost effective program.
• Created and communicated project reports to management to provide visibility for the lean initiative.
• Shown ability to generate results through thoughtful process change and thoroughly leading people to deliver sustained results.


Web Team Lead 2010 - 2012

• Provided Leadership to the current team personnel, a SharePoint Technical Specialist and Javascript developer.
• Represented the team within the organisation for all management, design and collaboration meetings.
• Earned leadership status by setting inspirational goals and setting examples – Superb organisational, motivational, management and time management skills.
• Maximised team performance – Excelled at identifying, developing and using strengths of team members, as well as locating, detecting and resolving problems.
• Assisted in developing the engagement of a permanent team leader and designer.
• Provided technical leadership to cross-functional development teams; streamlined implementation, enhancement, and maintenance of development operations products and service offerings.
• Led a team of developers, providing technical support to the staff and periodically reviewing the progress of the team members to ensure maximised efficiency and successful completion of projects.
• Worked closely with the business stakeholders throughout the development cycle ensuring the proposed design met customer requirements.

Department of Parliamentary Services

Enterprise Architect 2012 - 2013

• Provided strategy, advice, innovation and governance development while delivering the IT delivery model.
• Managed Technical Assurance Governance board to review technology proposals to assure quality and continuous improvement.
• Developed the enterprise architecture framework for the Parliament of Australia
• Ensured development and incorporation of business architecture with other layers.
• Established IT models for program deliverables.
• Key contributor to ICT strategic plan
• Promoted consistent use of business process modelling techniques.
• Developed proof of concept for the delivery of key application service.
ss stakeholders throughout the development cycle ensuring the proposed design met customer requirements.

Warwick Stuart Pty. Ltd.

Digital Business Consultant and Trainer 2007 - Present

• Make, Manage and Maintain clients’ web presence which enables them to connect easily with their customers online and grow their business.
• Work with stakeholders to enable and drive activities that prioritise and shape business outcomes into deliverable initiatives that meet the needs of business and technical stakeholders.
• Support deliverables that reflect the business strategy, required business capabilities, and customer outcomes.
• Maintain knowledge and awareness of business initiatives and market trends to shape enterprise initiatives that simplify or enhance and promote reuse of enterprise capabilities
• Work with change teams to ensure they understand how change achieves our strategic goals
• Building a strong awareness of client needs and potential opportunities to expand project scope and further enhance business engagement.
• Create the visualising Information Technology course that teaches people how to communicate Information Technology using diagrams, drawings and presentations.
• Review and govern business designs to ensure alignment with the business operating model and customer outcomes. Analyse the client’s current digital processes and defining a solution architecture to help them reach the next level.
• Provide focused training for Knowledge Hut in Project Management Techniques and Business Case Writing.


Certificate IV, Training and Assessment

Feb 2014 - Oct 2017

WP Elevation Blueprint - Digital Business Consultant

Nov 2015 - Oct 2017


Granville and Sydney TAFE

1978 - 1982

Charles Sturt University

Grad Dip IT 1999 - 2002

reviews on our popular courses

Erin Moss Finance Manager
Although I am new to project management, the course was well-presented and easy-to-understand. The facilitator was very knowledgeable in the topic and provided lots of examples to bring what we were learning into the real world.

Attended Project Management Techniques workshop in May 2018
Jason Smart ICT & Project Officer
The presenter was well-suited to the course and very knowledgeable on the subject of PM. They delivered a good high-level overview of the tasks that go into project management. I would recommend this course to people that want to get a grasp of the fundamentals around Project Management.

Attended Project Management Techniques workshop in May 2018

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