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Eric

Eric Yuen Hong Kong

Course Director

Eric brings in his years of experience in IT into his training workshops that help focused individuals to go that extra mile and gain knowledge from a master mentor. Eric was Program Manager, Project Manager and Telecommunication Manager focused on online services and IT infrastructure for over 20-years’ in various IT fields. 
He has spent the last 10-years managing online services in Asia markets. He also has experience focusing on running IT infrastructure for financial institutions and an airline company. 
His goal is to mentor individuals and give the IT field professionals who have the qualifications and expertise to handle on-the-job challenges. 
Among his certifications are Agile PgM, COBIT Foundation and several other credentials.

experience

Lily Production

Senior Project Manager 2011 - 2014

Great Learning Education Centre

Lead Trainer 2011 - 2016

As an IT project/program manager as well as delivering IT professional training on:
- COBIT 5
- Project Management (PMP®, ACP, PRINCE2, Agile/Scrum)
- ITIL® Foundation and Intermediate
- Business Analysis (CBAP)
- ISO/IEC 20000 Foundation, Auditor and Practitioner
- APMG – International Agile Project Management
- APMG – Change Analyst
- Green IT

ARBA Holdings

Director, Project Management 2012 - Present

ARBA Holdings Ltd.

Director, Knowledge Practice 2015 - Present

Digitaleads Education

Course Director 2017 - Present

Certifications

COBIT (2014-INCS) Foundation Plus

Apr 2015 - Oct 2017

Portfolio, Programme and Project Offices (2013) Foundation

May 2015 - Oct 2017

Management of Portfolios (2011) Foundation

Apr 2015 - Oct 2017

AgilePgM (2014) Foundation

May 2015 - Feb 2018

Educations

university of hong kong

Bachelor of Science (B.Sc.)

The University of Hong Kong

Bachelor of Science 1986 - 1989

Courses

ITIL® V4 Foundation Certification

88
Adopt the ITIL® framework, create lasting value!

reviews on our popular courses

Christine
Christine Kong Operations Executive
A useful course to acquire more knowledge on the Project management aspects. The instructor was friendly and helpful in answering all our questions!

Attended PMP® Certification workshop in February 2019
Elton
Elton Chow
Excellent course with comprehensive course material and a great trainer!

Attended Business Case Writing workshop in January 2018

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