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Jacky Shen, CST China


Both Certified Team Coach& Certified Scrum Trainerof Scrum Alliance

  • Mentor of Agile Coach
  • Professional Coach (CPCP)
  • CertificatedLean Kanban Practitioner
  • Certified Management3.0 Facilitator
  • Certified Large Scale Scrum Practitioner
  •  Visiting Lecturer of SMIE, Sun Yat-sen University
  • UPerform Certified Agile Coach (UCAC)

After graduating from Nanjing University, Jacky Shen worked for more than 10 years in multinational corporations in the fields of telecom, finance, and the Internet. During this period he held many roles, including senior engineer, line manager, project manager, quality manager, and Agile coach.

Jacky started to practice Agile in 2007. He transitioned from senior developer to manager in the Agile transformations of large organizations of 500 people or more. He adopted Agile engineering practices hands-on to improve delivery, team-building, and the quality of the enterprise culture. He also provided guidance to product owners and ScrumMasters and participated in the implementation of the LeSS framework. He’s running his own enterprise as executive.

Jacky has provided training and coaching for many well-known international and domestic enterprises. Besides teaching Agile programming and project management skills, he has introduced soft skills, such as professional coaching and visual facilitating, to improve the overall performance and agility of the whole organization.

Jacky is theauthor of book “36 strategies of DevOps”, and Chinese translator of the books: “Reinventing Organization” (by Frederic Laloux),”SOA with REST” (by Thomas Erl et al) and ”Effective Unit Testing” (by Lasse Koskela).


UPerform Consulting Group

Agile Coach 2013 - Present

First "Certified Team Coach" of Scrum Alliance who applied successfully.
Agile Coaching, Consulting, Training

Scrum Alliance

Certified Scrum Trainer (CST) 2017 - Present

Standard Chartered Bank

Agile Project Manager 2011 - 2013

Agile coach, Trainer, TechShare organizer
Senior solution engineer, for html5/javascript, Java(CXF, spring...),python(RobotFramework...), security, infrastructure
project management
Coordinator among multi-sites.

Nokia Siemens Networks

R&D Manager 2007 - 2011

Nokia Siemens Networks

Certificated Scrum Master 2007 - 2011


Nanjing University

BS 2001 - 2005

reviews on our popular courses

Timothy Goh Assistant Manager
It was an excellent course taught by Jacky! I really liked the way he used activities to enhance learning while giving specific examples from his work experience!

Attended Certified ScrumMaster (CSM)® workshop in January 2020
Chi Hung Tang Servant leader
The content of the training, the trainer and the location of the training were good and adequate. All in all, it was a good training experience.

Attended Certified ScrumMaster (CSM)® workshop in October 2019
Lai The-Son Director
Great training! The instructor was very good and focused on the right examples while teaching the content. I am looking forward to more trainings with KnowledgeHut.

Attended Certified ScrumMaster (CSM)® workshop in October 2019
Gazal Chandra Management Consultant
The training was good & effective.  The trainer Jacky was knowledgeable and engaging. He taught the basics & advanced topics well.

Attended Certified ScrumMaster (CSM)® workshop in June 2019

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