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In these volatile markets, industries need to adopt best practices for process management, in order to ensure that they stay ahead of the competition and generate profits. The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs. KnowledgeHut brings you a course on ITIL Foundation that introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. With ample exercises, mock tests and a comprehensive courseware, you will be thoroughly prepared to attempt the ITIL® Foundation certification and implement the principles to meet real-world challenges.Note that KnowledgeHut is an ATO of APMG and PEOPLECERT for ITIL® Trainings.
The ITIL Foundation online training programme trains candidates to communicate effectively in their companies as well as with customers and decreases response time. KnowledgeHut provides online classes in the subject that are conducted by their highly trained faculty. The E-learning program is well structured and keeps you ahead of your competitors
There are no prerequisites for taking the course.
The ITIL® Foundation examination will be held on the last day of the training. This is a one hour online examination comprising of 40 questions out of which the participant has to score 26 (65%)to attain the certification. Candidates will be awarded 2 credits for the same from APMG. This is a closed book exam, and electronic devices are not allowed.
To attain the highest level of ITIL® which is the ITIL® Expert certification, a candidate should have 22 credits.
The following are the various levels of Certifications available :
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"KnowledgeHut! Knowing what's required!"
"An excellent training and superb customer service from KnowledgeHut, would prefer your organization to a preferred training vendor."
"The training session was informative. Trainer was very patient and had a good knowledge base. We welcomed the refreshments served!"
The trainers are highly qualified and certified instructors with 20+ years of experience to deliver the training.
It is easy to enroll for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.
Yes, you will receive 16 PDUs on completion of the training (or 25 PDUs on completion of classroom training + 9 hours of ITIL® e-learning).
Yes, we offer course completion certificate after you successfully complete the training program.
The location is determined weeks ahead of the training schedule and you will be kept informed by email. You can also call our support staff or send us an email at email@example.com. Besides, you can use our chat option for more information.
Yes, we do offer group packages for the training programs. Contact firstname.lastname@example.org to know more about group concessions.
You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.
There are no prerequisites for taking the course.
This program serves the needs of IT professionals, business managers, business process owners, project managers, students and individuals who have a keen interest in IT Services Management. The ITIL® Foundation certification is a prerequisite for the Practitioner’s Certificate and the Managers Certificate in IT Service Management.
In the constantly evolving world of IT today, firms across the globe acknowledge the growing need to manage their processes in a more effective way, bringing best practice guides to the forefront. The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs. The ITIL® Foundation certification is the basic level qualification, and is followed by the Intermediate and Expert levels. Our Foundation course introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. The course material explains the various Lifecycle stages with the processes used, and teaches how they contribute to Service Management practices. Key concepts of technology and architecture are touched upon, and candidates are made aware of practices to follow for continual service management.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL. Please note that refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund
The ITIL® Foundation examination will be held on the last day of the training. This is a one hour online examination comprising 40 questions out of which the participant has to score 26 (65%) to attain the certification. Candidates will be awarded 2 credits for the same from APMG. This is a closed book exam, and electronic devices are not allowed. To attain the highest level of ITIL® which is the ITIL® Expert certification, a candidate should have 22 credits. There are two levels of certifications available: ITIL® Foundation and ITIL® Intermediate.
Learn through live online interaction with experienced trainers, not from video tutorials.
We understand your busy schedules and recognise that undertaking a course while working is not easy. Pick a convenient time slot and log in from anywhere.
Not happy with the class? Get a full refund after your first session. Of course, we do our best to ensure this does not happen!
Revisit your doubts and get your concepts crystal clear by accessing your class recordings post training.
Our course material is comprehensive and easy to follow, available in downloadable e-book format.
All you need is a Windows computer, an Internet connection with a minimum of 500 KBPS speed, and a pair of headphones with a microphone.
Our classes are held on weekends and at convenient timings on weekdays, making it easy for you to fit the sessions into your workday.
Chance to get your concepts crystal clear by attending another batch of the same course for free.
We guarantee you will pass the certification exam or we will reimburse you for the class
If you do not pass the exam in three attempts (details described below), we will pay you back for the class cost.
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Our Course Advisor will get back within 24 hours with timings of Demo Class