We strive to maintain the highest standards of quality and as with everything we do at KnowledgeHut, you get a 100% Satisfaction Guarantee. Refunds will be made as per the policies mentioned below.
This policy applies to all KnowledgeHut Live Instructor-Led Training Courses other than those mentioned in Policy 1.2.
In case you’re unable to attend the course and want a refund prior to the course commencement date, we will refund the full amount to you.
If you don't see the tremendous value you expected in our product, and you wish to withdraw within the first four hours of the workshop, we will proceed with a 100% refund - no questions asked. However, once you have attended more than four hours of the workshop, you will not be eligible for any refund.
Please submit your requests to us on Client Support.
This policy applies to the following KnowledgeHut Certification Training Courses:
For any cancellations by participants prior to the course:
Hours prior to course date | % Refund you will receive | Rescheduling charges | Substitution charges |
---|---|---|---|
More than 48 hours | 50% | US$ 50 (India) US$ 100 (Rest of the world) |
No extra charge |
48 hours or within | No refund | US$ 50 (India) US$ 100 (Rest of the world) |
No extra charge |
If for some reason you’re unable to join the course or would like to request cancellation before the start of the program, we will proceed with a refund. Please note that the processing charges are non-refundable.
If you don't see the tremendous value you expected in our product, and you wish to withdraw within the first seven days from start of cohort date, we will proceed with a 100% refund—no questions asked.
Transfers to Other Batches
If you purchase any of our online self-paced courses and do not find it meeting your expectations within seven days of purchase, then we’ll refund ALL of your investment.
Our Seven-Day Guarantee is offered in good faith and applies for all our online self-paced courses, where refund requests are raised within 7 days from the date of purchase. However, we reserve the right to limit or deny refund requests in the following cases of potential refund policy abuse:
Get 100% money back if you don’t crack your PMP exam in the very first attempt!
KnowledgeHut’s PMP training course provides you with a tried and tested learning path guaranteed for PMP Exam success—that is meticulously honed over the past decade, incorporating feedback after feedback from batch after batch—in close collaboration with our Industry Advisory Board.
It’s just what you need to prepare for your PMP exam with the utmost confidence. We are so confident in this program that we offer you a 100% Money-Back Guarantee! All you need to do is to ensure that you:
If you don’t pass the exam after having fulfilled these criteria, we’ll refund 100% of your payment—no questions asked.
Get 100% money back if you don’t crack your CSM exam in the very first attempt!
KnowledgeHut has trained over 250,000+ Agile professionals with a 100% success rate. Our goal is to have you succeed in your CSM exam in the very first attempt too. Until you achieve your goal, you’ll receive comprehensive exam prep support every step of the way. However, if you do not clear the CSM exam, we will refund 100% of your money as per the following:
Should you have any concerns or need any clarifications, please raise your requests on Client Support