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CSM Certification Training in Singapore

Become an exceptional Scrum Master with real-time Scrum activities and simulations

  • Get up to 90% IBF subsidy on course fee and utilize your SkillsFuture Credit!
  • Enjoy up to $250* course fee support under UTAP
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge
  • Global Registered Education Ally (REA) of Scrum Alliance
  • Enjoy 2-year membership with Scrum Alliance
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BECOME AN EXPERT SCRUM MASTER

Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster® (CSM®) course boosts your confidence in implementing the Scrum framework effectively in organizations.

WHY YOU SHOULD GO FOR THE CSM CERTIFICATION


As a Certified ScrumMaster, you will be known as being part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM certification should be a part of your skill set:

    • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
    • CSM certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
      • Scrum Master
      • Delivery Lead
      • Agile Scrum Master
      • Program Manager
      • Project Manager
      • Agile Coach
      • Automation Engineer
      • Project Lead
      • Learn more about scrum master salary information.

    Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. A Certified ScrumMaster can upscale an organization in the following ways:  

    • Guide team members through the product development
    • Help the team deliver quality products
    • Participate in the team activities with ease and also learn how to own a task
    • Resolve the impediments and enhance the team’s collaboration
    • Act as a change agent and enable a culture in which teams can flourish
    • Become a servant leader for Scrum teams that are involved in developing high-end products

    Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-

    • Gain a high degree of proficiency in executing Scrum.
    • Contribute in creating a healthy work environment.
    • Earn the skills that make an individual immune to internal and external distractions.
    • Become self-motivated to escalate the performance of the team.
    • Get more job opportunities in IT as well as non-IT organizations with a good pay.

    UP TO 90% IBF SUBSIDY, SKILLSFUTURE CREDIT AND UTAP SUPPORT

    Talk to a Course Counsellor

    The CSM Certification Course is approved under the Institute of Banking and Finance (IBF) Singapore Standards and is qualified for subsidies under the IBF Standards Training Scheme (IBF-STS).

    For CSM courses commencing after 1st Jan 2022 and before 30th June 2022:

    CSM Course Fee Breakup: ENROLL FROM $96*

    Individuals Corporates
    • Course Fee (Before GST)
    • GST (Full Course Fee, 7%)
    • Course Fee + GST
    • IBF Subsidy
    • Unfunded Course Fee
    • UTAP Support 1,2

    Balance payable3,4

    • Singapore Citizens

      (39 years and below)

      Permanent Residents

      IBF Subsidy: 80%

    • $1,800.00
    • $126.00
    • $1,926.00
    • $1,540.80
    • $385.50
    • $192.60
    $192.60

    • Singapore Citizens

      (40 years and above)

      IBF Subsidy: 90%

    • $1,800.00
    • $126.00
    • $1,926.00
    • $1,733.40
    • $192.60
    • $96.30
    $96.30

    • Singapore Citizens

      (39 years and below)

      Permanent Residents

      IBF Subsidy: 80%

    • $1,800.00
    • $126.00
    • Not Applicable
    • $1,440.00

      (without GST)

    • $360.00
    • Not Applicable
    $486.00

    (with GST)

    • Singapore Citizens

      (40 years and above)

      IBF Subsidy: 90%

    • $1,800.00
    • $126.00
    • Not Applicable
    • $1,620.00

      (without GST)

    • $180.00
    • Not Applicable
    $306.00

    (with GST)

    * Note:
    1. UTAP funding for NTUC members is capped at $250 for 39 years and below and at $500 for 40 years and above.
    2. UTAP support amount to be paid to training provider first and claimed after end of class by learner.
    3. All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit.
    4. Unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
    5. The above calculations are applicable for courses between 1 January 2022 and 30 June 2022.

    CSM Course Fee Breakup: ENROLL FROM $96 *

    Individuals

    • Singapore Citizens

      (39 years and below)

      Permanent Residents

      IBF Subsidy: 80%

    • Course Fee (Before GST)

      $1,800.00

    • GST (Full Course Fee, 7%)

      $126.00

    • Course Fee + GST

      $1,926.00

    • IBF Subsidy

      $1,540.80

    • Unfunded Course Fee

      $385.50

    • UTAP Support1,2

      $192.60

    • Balance payable3,4

      $192.60

    • Singapore Citizens

      (40 years and above)

      IBF Subsidy: 90%

    • Course Fee (Before GST)

      $1,800.00

    • GST (Full Course Fee, 7%)

      $126.00

    • Course Fee + GST

      $1,926.00

    • IBF Subsidy

      $1,733.40

    • Unfunded Course Fee

      $192.60

    • UTAP Support1,2

      $96.30

    • Balance payable4,5

      $96.30

    Corporates

    • Singapore Citizens

      (39 years and below)

      Permanent Residents

      IBF Subsidy: 80%

    • Course Fee (Before GST)

      $1,800.00

    • GST (Full Course Fee, 7%)

      $126.00

    • Course Fee + GST

      Not applicable

    • IBF Subsidy

      $1,440.00
      (without GST)

    • Unfunded Course Fee

      $360.00

    • UTAP Support1,2

      Not applicable

    • Balance payable3,4

      $486.00
      (with GST)

    • Singapore Citizens

      (40 years and above)

      IBF Subsidy: 90%

    • Course Fee (Before GST)

      $1,800.00

    • GST (Full Course Fee, 7%)

      $126.00

    • Course Fee + GST

      Not applicable

    • IBF Subsidy

      $1,620.00
      (without GST)

    • Unfunded Course Fee

      $180.00

    • UTAP Support1,2

      Not applicable

    • Balance payable4,5

      $306.00
      (without GST)
    * Note:
    1. UTAP funding for NTUC members is capped at $250 for 39 years and below and at $500 for 40 years and above.
    2. UTAP support amount to be paid to training provider first and claimed after end of class by learner.
    3. All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit.
    4. Unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
    5. The above calculations are applicable for courses between 1 January 2022 and 30 June 2022.

    Note: All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for a wide range of approved skills-related courses. For more details, visit www.skillsfuture.gov.sg/credit.

    Self-Sponsored Individuals
    Up to 90% subsidy is available for Singapore Citizens and Permanent Residents of Singapore, physically based in Singapore. 

    Company-Sponsored Individuals
    Up to 90% subsidy is available for Singapore Citizens and Permanent Residents of Singapore, physically based in Singapore. Please note:

    - The company must be a Financial Institution regulated by MAS or a FinTech firm certified by Singapore FinTech Association (SFA)
    - To register, please email your company name and your name to reachus@knowledgehut.com.sg.

    For more information on the IBF subsidies and eligibility, please visit: https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx

    Get Additional Course Fee Support Up to $500 under UTAP 

    The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

    For more information visit NTUC U Portal – Union Training Assistance Program (UTAP) 

    STEPS TO APPLY FOR THE IBF SUBSIDY, UTAP SUPPORT AND SFC

    IBF Singapore aims to maintain and strengthen financial skills in the Banking and Financial Services sector in the country. Individuals and corporates can take advantage of the IBF-STS scheme to get future-ready. NTUC Union Members can also enjoy a further 50% unfunded course fee support up to $500 under UTAP. 
    Not sure how to get started with applying for the IBF subsidy and UTAP support? Just follow these simple steps:


    Step 1: Get enrolled
    - Enrol into our IBF-approved CSM course.

    Step 2: Apply for the IBF subsidy
    - Once you enrol, your KnowledgeHut Course Counsellor will attend to your interest and help you verify your IBF subsidy eligibility.
    - Guiding you through the enrolment process under the IBF subsidy scheme, the Course Counsellor will advise you on your maximum subsidy eligibility.

    Step 3: Apply for the SFC claim
    - Check out KnowledgeHut’s upcoming schedules and select a workshop on a date convenient to you. An invoice will be issued to you with the fee breakdown.
    - Follow this step-by-step process in the MySkillsFuture portal:
    a. Login to the MySkillsFuture portal, select the course you’re enrolling into and enter course date and schedule
    b. Enter the course fee payable by you (including GST) and enter the amount of credit to claim
    c. Upload your invoice and click ‘Submit’
    For more details on SkillsFuture Credit and the various approved skills-related courses, visit www.skillsfuture.gov.sg/credit.

    Step 4: Apply for the UTAP Support 
    - Log in to your U Portal account to submit your UTAP application upon completion of the course. 

    Step 5: Enjoy your course
    - Get the IBF subsidy, utilize your SFC credits, UTAP support, and skill up! 

    Need help with checking your funding eligibility?

    Talk to a Course Counsellor

    Process to become a Certified Scrum Master

    Steps to become a CSM

    • Step 1: Follow an easy and hassle-free approach to register on KnowledgeHut, a Global REA of Scrum Alliance (SA).

    • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).

    • Step 3: SA will send you a link to create login credentials on successful completion of course.

    • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

    • Step 5: Take the 1 hour online CSM test which comprises of 50 MCQs by using those credentials.

    • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

    • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

    • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA. Also, refer to our getting started guide: How To Become A Certified Scrum Master.

    • Step 9: You have to renew the certification once every two years.

    What You Will Learn in this CSM Workshop

    1. Learn Fundamentals

    Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively.

    2. Terminologies and Concepts

    Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process.

    3. Scrum Roles

    Understand various roles involved in Scrum and the scope of the Scrum Master role in Scrum.

    4. Core Competencies

    Learn key Scrum Master core competencies and protect the team from internal and external distractions.

    5. Scrum Ceremonies

    Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog, Definition of Done.

    6. Facilitate Teams

    Facilitate the Development Team, Product Owner, and the organization while responding to change.

    7. Improve Transparency

    Inspect and adapt and increase transparency in each of the Scrum events and make the team’s work visible.

    8. Acts as a Servant Leader

    Learn to help the team members work collaboratively and follow every Scrum process involved in it.

    Prerequisites

    There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

    • Further their career in project management. 
    • Deepen their understanding of Scrum. 

    Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. But, it is recommended that you have basic knowledge of using Scrum in a real-world context, in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by KnowledgeHut. 

    Who Usually Attend CSM Training

    • Software Engineers
    • Product Managers
    • Project Managers
    • Team Leaders
    • Business Analysts
    • Development team members
    • Testers
    • Anyone who would like to build a career as a Scrum Master

    KnowledgeHut Experience

    EXPERIENTIAL WORKSHOPS

    Learn from the real-world experience of accredited industry experts and take advantage of engaging in-class activities and simulations.

    ELITE PANEL OF CSTs

    Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

    MENTORSHIP BY INDUSTRY EXPERTS

    Get real-world tips and time-tested techniques from highly qualified mentors with industry experience.

    GATEWAY TO SCRUM COMMUNITIES

    Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

    CONTINUOUS LEARNING AND SUPPORT

    Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

    POST-CLASS CAREER SUPPORT

    Six months of post-training mentor guidance to overcome challenges in your Scrum career and accelerate professional growth. 

    GLOBAL REA

    KnowledgeHut is a Scrum Alliance Registered Education Ally (REA); several thousands of professionals trained across 100+ countries. 

    100% SUCCESS GUARANTEED

    Our CSM training program comes with a 100% Success Rate. We have a track record training over 35,000+ professionals trained globally!


    CSM Course Curriculum from Scrum Alliance

    Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the 12 principles and 4 values listed in the Agile Manifesto.
    • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
    • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
    • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
    • Explain the differences between framework and methodology and understand why Scrum is called a framework.
    • List 5 ways to develop an Agile mindset.
    • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

    Topics covered

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


    What you will learn

    At the end of this activity, you will be able to-

    • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
    • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
    • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
    • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
    • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
    • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

    Topics covered

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
    • Understand why the scope and duration of a sprint are fixed.
    • List 3 ways to avoid sprint backlog spillover.
    • Define sprint goals and discuss 5 benefits of having a sprint goal.
    • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
    • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
    • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

    Topics covered

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


    What you will learn

    At the end of this activity, you will be able to-

    • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
    • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
    • The objective of having a product backlog and best approaches to product backlog refinement.
    • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
    • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
    • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

    Topics covered

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the difference between resolution meetings and daily standups.
    • Explain the benefits of collaborations with product owners.
    • List 3 demerits of over collaboration of the product owners.
    • Demonstrate 3 ways to break the barriers and collaborate
    • Demonstrate creation of sprint burndown chart
    • Explain 3 approaches to increase efficiency in the team

    Topics covered

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the importance of 15-minute timebox for daily scrum meetings.
    • List 3 differences between traditional meetings and daily stand-ups.
    • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
    • List the 3 critical questions pertaining to the daily scrum agenda.
    • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

    Topics covered

    • Activities in daily scrum
    • Activities in sprint retrospective

    Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
    • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
    • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
    • Mention 3 risks associated with an ill-formed DoD.
    • List 5 characteristics of good acceptance criteria.
    • Understand who all should be involved in drafting the acceptance criteria.
    • List 3 negative impacts of not following the acceptance criteria.

    Topics covered

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done.

    Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


    What you will learn

    At the end of this activity, you will be able to-

    • Create an ultimate checklist of Definition of Done.
    • List 3 negative impacts of an ill-formed Definition of Done.
    • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
    • List 2 ways to improve Definition of Done.
    • Clearly understand the differences between “done” and “done done”.

    Topics covered

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


    What you will learn

    At the end of this activity, you will be able to-

    • Define and understand the steps involved in release planning.
    • List 3 benefits of a well-organized release planning.
    • List 3 outputs of release planning.

    Topics covered

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


    What you will learn

    At the end of this activity, you will be able to-

    • Define and understand sprint burndown chart.
    • List 3 primary reasons to use a burndown chart.
    • Learn how to create and calculate a burndown chart.
    • Explain how to adjust upcoming sprints based on the burndown.
    • List 3 critical information obtained from a burndown chart.
    • List 5 merits and 2 demerits of using a burndown chart.
    • Understand 5 common errors that lead to misleading information in burndown charts.

    Topics covered

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


    What you will learn

    At the end of this activity, you will be able to-

    • Understand the importance of having a release goal (based on historical data and agreement).
    • Demonstrate the importance of release burn-up in understanding the current status.
    • List 2 differences between burndown and burn-up charts.
    • Explain how to adjust release planning (if needed) based on the burn down.
    • Tell one primary advantage of a burnup chart over a burndown chart.  

    Topics covered

    • Definition
    • Features
    • How to create a release burn-up chart (steps)

    Topics covered

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap 
    • Minimum Releasable features (or) Minimum Marketable Features 
    • Minimum Viable Products

    Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


    What you will learn 

    At the end of this activity, you will be able to-

    • Define and explain user stories and understand the importance of user stories in real-time projects.
    • Explain the 3 Cs in user stories.
    • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

    Topics covered

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


    What you will learn 

    At the end of this activity, you will be able to-

    • List and demonstrate 5 benefits of Agile estimation.
    • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
    • Discuss 3 benefits of Relative Estimation and Planning Poker.
    • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
    • Discuss in detail the 5 critical steps in Planning Poker. 

    Topics covered

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


    What you will learn 

    At the end of this activity, you will be able to-

    • List 5 benefits of planning poker estimation technique.
    • Decide the best sequence for the values (story points) on cards for your real-time projects.
    • Discuss in detail the 5 critical steps in Planning Poker. 
    • List 3 points to heed for employing planning poker for distributed teams.

    Topics covered

    • Definition
    • Benefits
    • Participants
    • How to play planning poker
    • Planning Poker rules

    CSM Training and Certification Details

    Certified ScrumMaster®
    CSM Training
    CSM Certification Exam
    CSM Certification
    CSM Certification Process
    PDUs and SEUs

    JOURNEY OF A CERTIFIED SCRUM MASTER PROFESSIONAL


    Why Global Corporates Prefer KnowledgeHut As Their Training Partner

    A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

    • Training delivered in 70+ countries.
    • 250+ industry-relevant courses.
    • Consulting and coaching to transform organizations.
    • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
    • 500+ Clients
    • Accenture
    • Amazon
    • Capgemini
    • Coca-Cola
    • Cognizant
    • Honeywell
    • HP
    • IBM
    • JP Morgan
    • Nokia
    • Philips
    • Sony
    • Wipro
    Talk to scrum expert

    Individuals Can Enroll In Groups To Avail Huge Discounts

    By registering in groups, you can save up to 15% on the course fees. The discount you can avail will depend on your group size.

    Show Discount
    CSMCSPOPDS 5%
    Enroll your Group Now

    FAQs

    KnowledgeHut Support On Your CSM Journey

    Here is why you should choose KnowledgeHut to help you get CSM certified:

    • Global Registered Education Provider of Scrum Alliance
    • Provided over 1,20,000+ professionals with unique learning opportunities
    • Delivers training that meets the exact needs of every individual
    • Hires only CSTs approved by Scrum Alliance
    • We focus on your training needs so you can focus on your career and business
    • 24/7 support
    • Provides world-class training
    • Embeds skills needed to land top-paying jobs
    • 100% satisfaction guarantee.

    Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

    Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

    Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

    The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

    We provide the hard copy of the courseware for our classroom participants.

    KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the cities across the globe and here are a few listed for your reference:

    Bangalore  Hyderabad Mumbai
    Delhi Kolkata Gurgaon
    Noida Chennai Cochin
    Pune New York Chicago
    San Francisco Atlanta Washington
    Houston Austin Los Angeles
    Dallas Boston Seattle
    San Jose Singapore Kuala Lumpur

    Yes, but this needs to be done at least 10 days prior to the training start date.

    Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

    We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

    We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

    The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

    Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

    To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

    IBF

    IBF is the Institute of Banking and Finance in Singapore. IBF aims to maintain and strengthen financial skills in the banking and financial services sector in the country. 

    IBF-FTS is the Financial Training Scheme (FTS) by IBF providing funding for financial sector-specific training programmes recognized under FTS just like our Scrum Master training course.

    You can find out more about the IBF-FTS funding here. 

    The Training Allowance Grant helps BFSI organizations by managing their workforce costs while encouraging them to invest time in training their employees. 

    Please visit IBF’s page for more details about their funding initiative.

    https://www.ibf.org.sg/programmes/pages/training-incentives.aspx 

    Singapore-based financial Institutions regulated by MAS (Monetary Authority of Singapore) as well as FinTech firms certified by Singapore FinTech Association are eligible to avail the scheme. To see if your organization. 

    Singapore Citizens or Permanent Residents who are physically based in Singapore. 

    UTAP Funding

    Union Training Assistance Program (UTAP) is a training benefit provided to NTUC members to minimize training costs. As a result, they are encouraged to enhance their skills and achieve a rewarding career. 

    UTAP support is provided to Singapore citizens and permanent resident who are NTUC members.  

    NTUC members can get up to 50% unfunded course fee support under UTAP support. The UTAP amount is capped at $250 for participants under 39 years and at $500 for participants above 40 years.   

    You can reach out to our course counselors or Log in to your U Portal account to submit your UTAP application upon completion of the course. 

    The UTAP support amount is paid to the training provider first and can be claimed by the learner only upon course completion.  

    SkillsFuture Credit

    SkillsFuture Credit is an initiative by Singapore Government to encourage Singaporeans to upgrade their skills. Singaporeans can use this credit to pay for different training courses including our Certified Scrum Master course.  

    All Singaporeans aged 25 and above can apply for the SkillsFuture Credit. For more information on eligibility click here. 

    No, The SkillsFuture Credit is only provided to individuals to skill up.  

    SkillsFuture is not a cash account and you will not earn any interest from it.  

    You can only use the credit to offset course fees for training programs which are approved by SkillsFuture like our Certified Scrum Master training course.  

    As SkillsFuture is not a cash account, you cannot withdraw cash from this account and pay course fees directly to your Training Partner. 

    Your course fee will be directly paid to your course provider through MySkillsFuture. 

    You can reach out to our course counsellor for assistance or follow the following steps:  

    • Login to MySkillsFuture 
    • Select course and enter course data and schedule 
    • Enter course fee payable including GST and enter the claim amount 
    • Upload invoice and click Submit. 

    CSM Training and Certification FAQs

    Certified Scrum Master

    A Certified ScrumMaster® is a certification offered by Scrum Alliance. Being a Certified ScrumMaster® (CSM®), you can assist the Scrum team to perform at the highest level. A Scrum Master is not a project leader or a project manager but rather can be called a Servant Leader who assists the team to succeed with the Scrum framework. 

    Here are the roles and responsibilities of the Scrum Master:

    • Act as a facilitator and servant leader who encourages self-organization
    • Remove obstacles so that the team can focus more on work and follow practices of Scrum
    • Protect the team from internal and external distractions
    • Ensure a good relationship between the product owner and the team along with the members outside the team
    • Set up an environment where the team can perform more effectively
    • Manage the scrum process in coordination with the scrum team
    • Conduct retrospective meetings
    • Address team progress

    Scrum is a simple framework that focuses on the teamwork, communications, and speed to deliver complex projects. According to the McKinsey report, 5,400 IT projects overspend 45% on the projects because of projects overrun. Having a CSM certification declares you as a Scrum expert and you can avoid those shortfalls and boost the chances of accomplishing your projects successfully within a stipulated time.

    A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.

    There is no online/virtual course for CSM, as the Scrum Alliance believes that the understanding of Scrum requires a personal interaction at the highest level which cannot be delivered in a virtual/online environment.

    With this 2-year membership with Scrum Alliance, you can reach out to the local user groups and online social networks, get discounts on meetings, and enjoy additional member-only resources. Additionally, CSMs can use a specially designed logo to showcase their credentials.

    According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.

    The Scrum Master role has been gaining lots of popularity in recent years. According to Glassdoor’s 2018 salary report, Scrum Master is one of the highest paying jobs, ranking at number 20 with an average salary of $98,239.  It has mounted two positions up as compared to the 2017 Glassdoor report. 

    Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can play the role of a Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc. 

    The ScrumMaster certification is a great opportunity for the individuals who are seeking to accomplish success in their career along with the professionals who are looking for a job change in an Agile based environment. Take this certification to see yourself at the highest peak in your career.

    When it comes to choosing Scrum for a project, more than 65% of the corporates agree that delivering quality to the customer is their highest priority followed by the flexibility and responsiveness as the secondary priorities. Due to the increasing popularity of Agile, companies are hiring more Scrum Masters, offering plenty of job opportunities in the organizations.   

    Here is a list of the top companies that have hired Certified ScrumMaster professionals in Singapore:

    • Cognizant Technology Solutions Asia Pacific Pte. Ltd- an American multinational corporation that provides IT services
    • DBS Bank Ltd- a multinational banking and financial services corporation
    • Icon Consulting Group- an APAC centric boutique human capital consultancy firm specialising in senior level recruitment of Digital and Enterprise Application (SAP, Oracle, Salesforce, Workday) professionals
    • Hexaware Technologies Limited- an IT and business process outsourcing service provider company that provides software services in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation and Logistics

    Scrum tools simplify the process of leading teams even if they are working remotely, as they help team members to work well in collaboration. They streamline and facilitate tasks and are reliable to use. We list below some Scrum tools that can be used to increase the team’s productivity:

    Tool Name

    Features

    Cost

    Jira

    The most popular and widely used cloud and subscription-based software for Agile teams.

    $10/month for up to 10 users

    $7/month for 11-100 users

    Vivify Scrum

    A well-balanced tool with an appealing UI and useful Scrum features.

    Offers free version for 14-days

    $8/user/month

    ScrumDO

    This is the tool built and priced to scale your Agile projects.

    $8.99/month for up to 10 users

    Manuscript

    A new tool built for the real-world barriers that exist in a software development environment.

    $62/month for 5 users

    Axosoft

    This scrum tool offers organization and structure to many components of Scrum project management.

    $25/month for 5 users

    Targetprocess

    This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

    Offers free Team version

    $20/user/month

    Yodiz

    It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

    Offers free version for up to 3 users

    $3/user/month

    Quickscrum

    This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

    $3/user/month

    Scrumwise

    It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

    $7.50/user/month

    ScrumDesk

    Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

    Free for up to 4 users

    $9/month for up to 5 users

    ClickUp

    It helps to make projects more productive with a well-designed and intuitive platform.

    $5/user/month

    Zoho Sprints

    A tool that helps Agile teams plan and track their work.

    Offered as a free tool for up to 3 users and 2 projects

    $8.30/user/month for up to 10 users

    The next step after earning the CSM certification and a year of experience working as a Scrum Master on a Scrum Team is to get certified with Advanced Certified ScrumMaster (A-CSM℠) certification.

    CSM Training In Singapore

    The ScrumMaster® certification course offers training on the basics of Scrum which is essential for the Scrum team members or a Professional ScrumMaster.

    Interested candidates can take up this course. A degree of course completion certificate from our Certified Scrum Trainer makes you eligible for the Scrum Alliance’s online CSM test.

    The target audience of this course is:

    • Anyone who would like to build a career as a Scrum Master
    • Teams transitioning to Scrum
    • Managers of Scrum teams
    • Scrum team members such as product owners and developers

    In case you are already implementing Scrum in your organization, the certification course will add more value to your career.

     Our Certified Scrum Trainers® (CSTs) are:

    • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
    • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
    • Skilled in product management and software development.
    • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

    The training delivered by our dedicated group of CSTs meets the standards set by the Scrum Alliance, making all the candidates receive the same high-quality content regardless of the trainer and the location. Moreover, they let you develop the competencies and skills needed to create a difference in your organization.

    The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, you may please contact our support team. To ensure maximum learning success, each of our CSM training session is held with industry-recognized learning paths at different locations in Singapore such as:

    • HOLIDAY INN® SINGAPORE ATRIUM- 317 Outram Road, Singapore 169075 
    • Hotel Grand Pacific- 101 Victoria Street, Singapore 188018

    Training location depends on the preference of most of the individuals, trainers available, venue availability etc. Be quick to find a location that is convenient to you and earn the industry-recognized credential! 

    CSM online test cannot be taken without undergoing the Certified Scrum Master training since Scrum Alliance strongly believes in classroom training and practical experience. The CSM exam is not a substitute for formal training.

    No, membership of Scrum Alliance® is not mandatory to attend the training. Once you have finished CSM training you can join the Scrum Alliance.

    It is advisable to go through the fundamentals of Scrum with the resources available on the Scrum Alliance website. These Scrum resources will help you understand the Scrum principles and practices and will lead a way to clear the Scrum Master certification exam.

    After finishing your CSM course, you will get an email from Scrum Alliance including a link to create your login credentials. From the time you receive a membership email, you have 90 days to take and complete the test.

    Our accomplished and very qualified coaches convey intuitive training programme with concise, clear, and updated materials to enable you to comprehend the ideas and pass your CSM test without any trouble.

    Over the past decade, we have trained over 500 companies, comprising of small, medium and large-scale enterprises that increased our reach globally. We are highly motivated to keep up long-term relationships with our valuable clients by surpassing their expectations. Our experienced trainers understand your needs and deliver the best training solutions to meet today’s market needs. Here are some of the top companies in San Jose that got trained by KnowledgeHut: 

    • Acidaes Solutions pvt ltd- the leading global cloud CRM solution provider
    • DBS Bank- a leading financial services group in Asia
    • HCL- an Indian multinational technology company
    • HP- an American multinational information technology company
    • IBM- an American multinational information technology company
    • Corporate Pricing- We offer group discounts that suit your budget and your organizational needs
    • Customised Courses- Our courses can be tailored as per the specific learning needs of the employees
    • Expert instructors and accredited courses- You can experience the best learning practices with our accredited curriculum and training conducted by the industry experts
    • Training that caters to industry expectations- Our comprehensive curriculum is job-oriented and compiled by the experts based on the latest industry needs
    • Meet and exceed industry standards- Our training will aid your employees to meet industry benchmarks and even set new standards 
    • Innovative learning methodology- Our learning solutions are hands-on and experiential, to fully engage learners and enhance their knowledge retention

    CSM Certification Exam

    Certified ScrumMaster® exam is an open-book exam and easy to clear. CSM training session is based on the team activities that help you in gaining knowledge on Scrum and its practical implementation, which are the more important aspects to understand the Scrum framework.

    The Certified ScrumMaster certification exam is an online test comprising of 50 multiple choice questions and candidates will have 1-hour (60 minutes) to finish it. A candidate has to score 74% in the exam to pass the Scrum Master certification exam and obtain the certification. Also, you can take the exam only after completing the course.

    The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

    Yes. After receiving the welcome email from Scrum Alliance, you are allowed to take the Scrum Master exam at no cost for the first 2 attempts within 90 days. You will be charged a minimum of $25 each from the third attempt or after finishing your 90 days. As per the Scrum Alliance, the candidates who failed thrice in the exam should retake the CSM certification course. 

    Scrum Alliance is the accreditation body of Certified ScrumMaster course and according to it, the exam fee is non-refundable.

    No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives. 

    It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

    After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

    The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

    No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.

    Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

    If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

    You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

    If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

    CSM Certification

    CSM is renowned as the first professional certification by Scrum Alliance. This certification is for the Scrum Masters to gain a strong understanding of the overall Scrum framework. By obtaining this certification, you will be guiding the Scrum team to work together and perform to their best potential.

    Certified Scrum Master (CSM®) certification is a globally renowned certification offered by the reputed Scrum Alliance. This credential is offered to professionals who have sound knowledge in Scrum framework, practices, principles, and associated job roles. Also, this certification enables you to increase your skills in Agile and Scrum practices and provides you with an opportunity to be a member of the Scrum Alliance for 2 years.

    CSM is the most popular certification for the Scrum Masters announced by Scrum Alliance as this certification provides a baseline knowledge of the Scrum process and fundamental aspects of the whole Scrum framework. Scrum is a leading Agile technology used by many companies around the world to tackle complex projects. Hence, the demand for certified Scrum Professionals has increased. 

    As Scrum is one of the most recognised and globally accepted frameworks, Scrum Masters are in demand regardless of the industry type. So, you should go for Scrum Master certification if your company is planning to switch to Agile methodology.

    You will earn the CSM certification from the world-renowned accreditation body, Scrum Alliance.  

    As per the salaries posted by PayScale, the average salary of a Certified ScrumMaster® in Singapore is $86K per year which is really high when compared with other IT certifications. 

    Typically, Certified ScrumMasters get paid based on the experience level and the skill sets they have. If you work as a Scrum Master in Singapore, your salary will vary based on your experience as shown below-

    • On an average, an entry-level Certified ScrumMaster can expect an average annual salary of about $55,061 per year.
    • A Certified ScrumMaster with mid-career experience can expect an average annual salary of about $73,168 per year.
    • The average salary of an experienced Certified ScrumMaster is $97,889 per year.

    The salary range also depends on many other things such as the type of the industry, size of the company and the skills you possess. If you are skilled in Agile methodology, Agile Software Development, ScrumMaster competencies, Project Management, and Business Analysis, it will add to your salary for this job. In addition to this, you need good managerial skills, leadership, and interpersonal skills to succeed as a Scrum Master. The job prospects are excellent for successful Scrum Masters and there are many opportunities available. You should be an effective communicator, have strong business understanding, and possess strong technical skills to be successful.

    Being a Certified ScrumMaster, you can undertake roles like that of a Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc. The corresponding designations are Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, among others.

    Here are the benefits of the ScrumMaster certification:

    • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
    • Gain access to resources, networks, and local groups available to only Scrum Alliance members
    • Get ahead in your Agile career
    • Prove your core Scrum knowledge to your peers.
    • Fulfill the role of a Scrum Master
    • Engage with a community of Scrum experts

    You need to pay $100 to renew CSM certification. The renewal process needs to be done every 2 years from the current expiration date. In order to renew your ScrumMaster certification, log in to https://www.scrumalliance.org/login, go to the Dashboard, choose the ‘Renew Certification’ option available under the heading ‘Actions’. 

    Note that starting from February 4, 2019, you will be required to have earned 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. Your participation and continued proficiency in the fundamental principles and practices of Scrum is validated by the new requirement which has been mandated by the Scrum Alliance. You can earn the required SEUs by completing an educational training or a learning opportunity.

    You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years. 

    There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

    PDUs and SEUs

    PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. Both provide a way of continuing education in order to achieve or maintain certifications from these organizations. You can earn a specific number of SEUs every 2-years to maintain your certification from Scrum Alliance. 

    PDUs and SEUs are the credits awarded by the Project Management Institute and the Scrum Alliance respectively. These units indicate your commitment to the Agile world by awarding credits for every educational effort you make throughout your career. Scrum Alliance members need to earn SEUs to get re-certified after every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires to earn a specific number of PDUs per three-year certification cycle.

    You can earn 14-16 PDUs and SEUs by participating in our two-days training program.

    Reviews on our popular courses

    Review image

    It was an excellent course taught by Jacky! I really liked the way he used activities to enhance learning while giving specific examples from his work experience!

    Timothy Goh

    Assistant Manager
    Attended Certified ScrumMaster (CSM)® workshop in January 2020
    Review image

    A good course with sufficient knowledge for beginners. The agile coach was really helpful. I loved all the class games and practices.

    Li Chen

    Software Engineer
    Attended Certified ScrumMaster (CSM)® workshop in May 2019
    Review image

    The course was very helpful in taking the exam. I understand SCRUM more clearly now thanks to the good study material. 

    Mohan Kumar Satara Kalyanasundaram

    Technical Lead
    Attended Certified ScrumMaster (CSM)® workshop in March 2019
    Review image

    Good and knowledgeable trainer!

    Pira Nellai

    Lead Consultant
    Attended Certified ScrumMaster (CSM)® workshop in March 2019
    Review image

    It was a very good and informative workshop. I got to learn through practical activities during the training days.

    Niranjan Reddy Rachamala

    Data Engineer
    Attended Certified ScrumMaster (CSM)® workshop in March 2019
    Review image

    It was a fun experience with games and group discussions that made it interactive.

    Wong Sonq Ern

    project manager
    Attended Certified ScrumMaster (CSM)® workshop in February 2019
    Review image

    The trainer provided insightful and detailed real-life cases to run the Scrum processes. The training session was very interactive and had plenty of practical sessions for every chapter. I highly recommend it!

    Kwang Yong Tan

    Project Manager
    Attended Certified ScrumMaster (CSM)® workshop in February 2019
    Review image

    The trainer was excellent and conducted the training with a very good mix of different media and discussions.

    Evelyn Stier

    Attended Certified ScrumMaster (CSM)® workshop in January 2019

    MEET YOUR INSTRUCTORS

    Become an Instructor
    Jacky

    Jacky Shen, CST

    CSM, CSPO & CSD

    Both Certified Team Coach& Certified Scrum Trainerof Scrum Alliance

    • Mentor of Agile Coach
    • Professional Coach (CPCP)
    • CertificatedLean Kanban Practitioner
    • Certified Management3.0 Facilitator
    • Certified Large Scale Scrum Practitioner
    •  Visiting Lecturer of SMIE, Sun Yat-sen University
    • UPerform Certified Agile Coach (UCAC)

    After graduating from Nanjing University, Jacky Shen worked for more than 10 years in multinational corporations in the fields of telecom, finance, and the Internet. During this period he held many roles, including senior engineer, line manager, project manager, quality manager, and Agile coach.

    Jacky started to practice Agile in 2007. He transitioned from senior developer to manager in the Agile transformations of large organizations of 500 people or more. He adopted Agile engineering practices hands-on to improve delivery, team-building, and the quality of the enterprise culture. He also provided guidance to product owners and ScrumMasters and participated in the implementation of the LeSS framework. He’s running his own enterprise as executive.

    Jacky has provided training and coaching for many well-known international and domestic enterprises. Besides teaching Agile programming and project management skills, he has introduced soft skills, such as professional coaching and visual facilitating, to improve the overall performance and agility of the whole organization.

    Jacky is theauthor of book “36 strategies of DevOps”, and Chinese translator of the books: “Reinventing Organization” (by Frederic Laloux),”SOA with REST” (by Thomas Erl et al) and ”Effective Unit Testing” (by Lasse Koskela).

    More
    Madhavi

    Madhavi Ledalla

    CST

    Madhavi Ledalla is an Agile enthusiast, and brings her real-world experience and perspectives of both traditional and agile methodologies while coaching organizations and teams during transformation engagements. She is a sought-after trainer, mentor and counselor in varied agile methods including Scrum and Kanban, and in Scaling frameworks such as SAFe and LeSS. As an acclaimed agile expert, she has led large scale agile transformations across multiple domains. She is passionate about building teams that are focused on outcome instead of output. Madhavi takes keen interest in doing customized training workshops on agile, retrospectives and innovation games. She holds a B.E. qualification from Osmania University and has worked with leading organizations as an advisor during their agile implementation.

    More

    Have More Questions?

    Mail Us support@knowledgehut.com

    Certified ScrumMaster (CSM)® Course in Singapore

    Singapore is a city that embodies diverse characteristics—that of a business leader, a futuristic city with sci-fi architecture, mouth-watering delicacies, wide open spaces and an enviable waterfront. The towering skyscrapers house some of the world’s leading companies including CISCO, GE and Dell, and business is booming in this hardworking city. As such, professionals who undertake Certified Scrum Master training in Singapore and hold a CSM Certification in Singapore will find them much sought after, and can easily get ahead of their non certified counterparts.

    KnowledgeHut’s CSM Training in Singapore is delivered by CSTs who are at the top of their profession. We bring you a well-rounded and comprehensive Certified Scrum Master Course in Singapore that will help you prepare for the rigorous CSM exam. They will teach you the basics of Scrum using examples and case studies from their own personal industry exposure. The CSM course in Singapore will help you gain an in-depth understanding of the Scrum framework, including team roles, activities, and artifacts to get a project off on the right foot through practical, hands-on exercises. What’s more, the CSM certification cost in Singapore is also a part of this course fee which makes it very cost-effective and gives you good value for your money.

    Do sign up for this CSM certification training in Singapore and learn the roles and responsibilities of a Scrum Master, and how to lead your team to success amid complex challenges.

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