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Why should you go for a CSM certification?
Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster course boosts your confidence in implementing the Scrum framework effectively in organizations.
Organizational benefits
Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. The Certified ScrumMaster® can upscale an organization in the following ways:
- Guide the team members throughout the product development
- Help the team deliver quality products
- Participate in the team activities with ease and also learn how to own a task
- Resolve the impediments and enhance the team’s collaboration
- Act as a change agent and enable a culture in which teams can flourish
- Become a servant leader for Scrum teams that are involved in developing high-end products
Individual benefits
Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-
- Gain a high degree of proficiency in executing Scrum
- Contribute in creating a healthy work environment
- Earn the skills that make an individual immune to internal and external distractions
- Become self-motivated to escalate the performance of the team
- Get more job opportunities in IT as well as non-IT organizations with a good pay
CSM® certification- Adding value to your career
As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:
- Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
- CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
- Scrum Master
- Delivery Lead
- Agile Scrum Master
- Program Manager
- Project Manager
- Agile Coach
- Automation Engineer
- Project Lead
Process to become a Certified Scrum Master
Steps to become a CSM
Step 1: It takes only 2 min to register on KnowledgeHut, a Global REP of Scrum Alliance (SA).
Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).
Step 3: SA will send you a link to create login credentials on successful completion of course.
Step 4: Click on the link received from Scrum Alliance and create your own login credentials.
Step 5: Take the 1hr online CSM® test which comprises of 50 MCQs by using those credentials.
Step 6: Score a minimum of 74% to pass the CSM® test, after completing the course.
Step 7: Once the test is cleared, you will be requested to accept a license agreement.
- Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA.
Step 9: You have to renew the certification once every two years.
What You Will Learn in this CSM Workshop
1. Learn Fundamentals
Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively.
2. Terminologies and Concepts
Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process.
3. Scrum Roles
Understand various roles involved in Scrum and the scope of the Scrum Master role in Scrum.
4. Core Competencies
Learn key Scrum Master core competencies and protect the team from internal and external distractions.
5. Scrum Ceremonies
Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog, Definition of Done.
6. Facilitate Teams
Facilitate the Development Team, Product Owner, and the organization while responding to change.
7. Improve Transparency
Inspect and adapt and increase transparency in each of the Scrum events and make the team’s work visible.
8. Acts as a Servant Leader
Learn to help the team members work collaboratively and follow every Scrum process involved in it.
Prerequisites
There is no set of eligibility requirements to attend this ScrumMaster Certification course and it can be taken by any professional who wants to deepen their understanding of Scrum.
Who Usually Attend CSM Training
- Software Engineers
- Product Managers
- Project Managers
- Team Leaders
- Business Analysts
- Development team members
- Testers
- New/Existing Scrum Masters
- Planning for Scrum Master career
KnowledgeHut Experience
EXPERIENTIAL WORKSHOPS
Learn from the real-world experience of accredited industry experts and advance your knowledge with in-class activities and simulations.
ELITE PANEL OF CSTs
Interact with accredited CSTs who also have years of experience as active Scrum practitioners.
LEARN FROM PRACTITIONERS
Learn directly from active practitioners engaged in implementing Scrum principles in real projects.
GATEWAY TO SCRUM COMMUNITIES
Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.
CONTINUOUS LEARNING AND SUPPORT
Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.
HANDY RESOURCES
Access to latest resources like Scrum tutorial, articles, Scrum Master interview Q&A, & case studies prepared by the industry experts.
GLOBAL REP
150,000+ professionals trained across 90+ countries globally.
100% SUCCESS GUARANTEED
Our CSM training program comes with a 100% Success Rate.
Recently conducted CSM Workshops
CSM Training and Certification FAQs
CSM Course Curriculum from Scrum Alliance
Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.
What you will learn
At the end of this activity, you will be able to-
- Explain the 12 principles and 4 values listed in the Agile Manifesto.
- Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
- Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
- List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
- Explain the differences between framework and methodology and understand why Scrum is called a framework.
- List 5 ways to develop an Agile mindset.
- Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.
Topics covered
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.
What you will learn
At the end of this activity, you will be able to-
- Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
- Explain the roles and responsibilities of a Scrum Master and a Product Owner.
- List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
- Discuss how a product owner acts as a bridge between the development team and the stakeholders.
- Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
- List 3 demerits of having a development team of less than 3 members or greater than 10 members.
Topics covered
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.
What you will learn
At the end of this activity, you will be able to-
- Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
- Understand why the scope and duration of a sprint are fixed.
- List 3 ways to avoid sprint backlog spillover.
- Define sprint goals and discuss 5 benefits of having a sprint goal.
- Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
- Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
- List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.
Topics covered
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.
What you will learn
At the end of this activity, you will be able to-
- List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
- Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
- The objective of having a product backlog and best approaches to product backlog refinement.
- Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
- Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
- List 5 sprint review anti-patterns (E.g. delayed acceptance) and their negative impacts
Topics covered
- Product Backlog
- Sprint Backlog
- Product Increment
Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.
What you will learn
At the end of this activity, you will be able to-
- Explain the difference between resolution meetings and daily standups.
- Explain the benefits of collaborations with product owners.
- List 3 demerits of over collaboration of the product owners.
- Demonstrate 3 ways to break the barriers and collaborate
- Demonstrate creation of sprint burndown chart
- Explain 3 approaches to increase efficiency in the team
Topics covered
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.
What you will learn
At the end of this activity, you will be able to-
- Explain the importance of 15-minute timebox for daily scrum meetings.
- List 3 differences between traditional meetings and daily stand-ups.
- Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
- List the 3 critical questions pertaining to the daily scrum agenda.
- List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.
Topics covered
- Activities in daily scrum
- Activities in sprint retrospective
Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.
What you will learn
At the end of this activity, you will be able to-
- Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
- List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
- Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
- Mention 3 risks associated with an ill-formed DoD.
- List 5 characteristics of good acceptance criteria.
- Understand who all should be involved in drafting the acceptance criteria.
- List 3 negative impacts of not following the acceptance criteria.
Topics covered
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.
What you will learn
At the end of this activity, you will be able to-
- Create an ultimate checklist of Definition of Done.
- List 3 negative impacts of an ill-formed Definition of Done.
- Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
- List 2 ways to improve Definition of Done.
- Clearly understand the differences between “done” and “done done”.
Topics covered
- Definition of Ready for user story
- Definition of Ready for sprint
Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.
What you will learn
At the end of this activity, you will be able to-
- Define and understand the steps involved in release planning.
- List 3 benefits of a well-organized release planning.
- List 3 outputs of release planning.
Topics covered
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.
What you will learn
At the end of this activity, you will be able to-
- Define and understand sprint burndown chart.
- List 3 primary reasons to use a burndown chart.
- Learn how to create and calculate a burndown chart.
- Explain how to adjust upcoming sprints based on the burndown.
- List 3 critical information obtained from a burndown chart.
- List 5 merits and 2 demerits of using a burndown chart.
- Understand 5 common errors that lead to misleading information in burndown charts.
Topics covered
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.
What you will learn
At the end of this activity, you will be able to-
- Understand the importance of having a release goal (based on historical data and agreement).
- Demonstrate the importance of release burn-up in understanding the current status.
- List 2 differences between burndown and burn-up charts.
- Explain how to adjust release planning (if needed) based on the burn down.
- Tell one primary advantage of a burnup chart over a burndown chart.
Topics covered
- Definition
- Features
- How to create a release burn-up chart (steps)
Topics covered
- What are user stories
- Structure/format
- INVEST criteria
Topics covered
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Topics covered
- Definition
- Benefits
- Participants
- How to play planning poker
- Planning Poker rules
Topics covered
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Why Global Corporates Prefer KnowledgeHut As Their Training Partner
A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:
- Training delivered in 70+ countries.
- 250+ industry-relevant courses.
- Consulting and coaching to transform organizations.
- Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
- 500+ Clients
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Individuals Can Enroll In Groups To Avail Huge Discounts
By registering in groups, you can save up to 20% on the course fees. The discount you can avail will depend on your group size.
Journey of Certified Scrum Master Professional
CSM Training and Certification FAQs
Certified Scrum Master
A Certified ScrumMaster® is a certification offered by Scrum Alliance. Being a Certified ScrumMaster® (CSM®), you can assist the Scrum team to perform at the highest level. A Scrum Master is not a project leader or a project manager but rather can be called a Servant Leader who assists the team to succeed with the Scrum framework.
Here are the roles and responsibilities of the Scrum Master:
- Act as a facilitator and servant leader who encourages self-organization
- Remove obstacles so that the team can focus more on work and follow practices of Scrum
- Protect the team from internal and external distractions
- Ensure a good relationship between the product owner and the team along with the members outside the team
- Set up an environment where the team can perform more effectively
- Manage the scrum process in coordination with the scrum team
- Conduct retrospective meetings
- Address team progress
Scrum is a simple framework that focuses on the teamwork, communications, and speed to deliver complex projects. According to the McKinsey report, 5,400 IT projects overspend 45% on the projects because of projects overrun. Having a CSM certification declares you as a Scrum expert and you can avoid those shortfalls and boost the chances of accomplishing your projects successfully within a stipulated time.
A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.
There is no online/virtual course for CSM, as the Scrum Alliance believes that the understanding of Scrum requires a personal interaction at the highest level which cannot be delivered in a virtual/online environment.
With this 2-year membership with Scrum Alliance, you can reach out to the local user groups and online social networks, get discounts on meetings, and enjoy additional member-only resources. Additionally, CSMs can use a specially designed logo to showcase their credentials.
According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.
The Scrum Master role has been gaining lots of popularity in recent years. According to Glassdoor’s 2018 salary report, Scrum Master is one of the highest paying jobs, ranking at number 20 with an average salary of $98,239. It has mounted two positions up as compared to the 2017 Glassdoor report.
Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can play the role of a Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.
The ScrumMaster certification is a great opportunity for the individuals who are seeking to accomplish success in their career along with the professionals who are looking for a job change in an Agile based environment. Take this certification to see yourself at the highest peak in your career.
When it comes to choosing Scrum for a project, more than 65% of the corporates agree that delivering quality to the customer is their highest priority followed by the flexibility and responsiveness as the secondary priorities. Due to the increasing popularity of Agile, companies are hiring more Scrum Masters, offering plenty of job opportunities in the organizations.
Here is a list of the top companies that have hired Certified ScrumMaster professionals in Singapore:
- Cognizant Technology Solutions Asia Pacific Pte. Ltd- an American multinational corporation that provides IT services
- DBS Bank Ltd- a multinational banking and financial services corporation
- Icon Consulting Group- an APAC centric boutique human capital consultancy firm specialising in senior level recruitment of Digital and Enterprise Application (SAP, Oracle, Salesforce, Workday) professionals
- Hexaware Technologies Limited- an IT and business process outsourcing service provider company that provides software services in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation and Logistics
Scrum tools simplify the process of leading teams even if they are working remotely, as they help team members to work well in collaboration. They streamline and facilitate tasks and are reliable to use. We list below some Scrum tools that can be used to increase the team’s productivity:
|
Tool Name |
Features |
Cost |
|
Jira |
The most popular and widely used cloud and subscription-based software for Agile teams. |
$10/month for up to 10 users $7/month for 11-100 users |
|
Vivify Scrum |
A well-balanced tool with an appealing UI and useful Scrum features. |
Offers free version for 14-days $8/user/month |
|
ScrumDO |
This is the tool built and priced to scale your Agile projects. |
$8.99/month for up to 10 users |
|
Manuscript |
A new tool built for the real-world barriers that exist in a software development environment. |
$62/month for 5 users |
|
Axosoft |
This Scrum tool offers organization and structure to many components of Scrum project management. |
$25/month for 5 users |
|
Targetprocess |
This Scrum tool enables software development teams to speed up product delivery at all levels of the organization. |
Offers free Team version $20/user/month |
|
Yodiz |
It offers a greater degree of visibility into your team’s progress and increases overall efficiency. |
Offers free version for up to 3 users $3/user/month |
|
Quickscrum |
This Scrum tool helps your team to collaborate better, reach goals, and improve continuously. |
$3/user/month |
|
Scrumwise |
It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results. |
$7.50/user/month |
|
ScrumDesk |
Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives. |
Free for up to 4 users $9/month for up to 5 users |
|
ClickUp |
It helps to make projects more productive with a well-designed and intuitive platform. |
$5/user/month |
|
Zoho Sprints |
A tool that helps Agile teams plan and track their work. |
Offered as a free tool for up to 3 users and 2 projects $8.30/user/month for up to 10 users |
The next step after earning the CSM certification and a year of experience working as a Scrum Master on a Scrum Team is to get certified with Advanced Certified ScrumMaster (A-CSM℠) certification.
CSM Training In Singapore
The ScrumMaster® certification course offers training on the basics of Scrum which is essential for the Scrum team members or a Professional ScrumMaster.
Interested candidates can take up this course. A degree of course completion certificate from our Certified Scrum Trainer makes you eligible for the Scrum Alliance’s online CSM test.
The target audience of this course is:
- Anyone who would like to build a career as a Scrum Master
- Teams transitioning to Scrum
- Managers of Scrum teams
- Scrum team members such as product owners and developers
In case you are already implementing Scrum in your organization, the certification course will add more value to your career.
Our Certified Scrum Trainers® (CSTs) are:
- Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
- Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
- Skilled in product management and software development.
- Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.
The training delivered by our dedicated group of CSTs meets the standards set by the Scrum Alliance, making all the candidates receive the same high-quality content regardless of the trainer and the location. Moreover, they let you develop the competencies and skills needed to create a difference in your organization.
The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, you may please contact our support team. To ensure maximum learning success, each of our CSM training session is held with industry-recognized learning paths at different locations in Singapore such as:
- HOLIDAY INN® SINGAPORE ATRIUM- 317 Outram Road, Singapore 169075
- Hotel Grand Pacific- 101 Victoria Street, Singapore 188018
Training location depends on the preference of most of the individuals, trainers available, venue availability etc. Be quick to find a location that is convenient to you and earn the industry-recognized credential!
CSM online test cannot be taken without undergoing the Certified Scrum Master training since Scrum Alliance strongly believes in classroom training and practical experience. The CSM exam is not a substitute for formal training.
No, membership of Scrum Alliance® is not mandatory to attend the training. Once you have finished CSM training you can join the Scrum Alliance.
It is advisable to go through the fundamentals of Scrum with the resources available on the Scrum Alliance website. These Scrum resources will help you understand the Scrum principles and practices and will lead a way to clear the Scrum Master certification exam.
After finishing your CSM course, you will get an email from Scrum Alliance including a link to create your login credentials. From the time you receive a membership email, you have 90 days to take and complete the test.
Our accomplished and very qualified coaches convey intuitive training programme with concise, clear, and updated materials to enable you to comprehend the ideas and pass your CSM test without any trouble.
Over the past decade, we have trained over 500 companies, comprising of small, medium and large-scale enterprises that increased our reach globally. We are highly motivated to keep up long-term relationships with our valuable clients by surpassing their expectations. Our experienced trainers understand your needs and deliver the best training solutions to meet today’s market needs. Here are some of the top companies in San Jose that got trained by KnowledgeHut:
- Acidaes Solutions pvt ltd- the leading global cloud CRM solution provider
- DBS Bank- a leading financial services group in Asia
- HCL- an Indian multinational technology company
- HP- an American multinational information technology company
- IBM- an American multinational information technology company
- Corporate Pricing- We offer group discounts that suit your budget and your organizational needs
- Customised Courses- Our courses can be tailored as per the specific learning needs of the employees
- Expert instructors and accredited courses- You can experience the best learning practices with our accredited curriculum and training conducted by the industry experts
- Training that caters to industry expectations- Our comprehensive curriculum is job-oriented and compiled by the experts based on the latest industry needs
- Meet and exceed industry standards- Our training will aid your employees to meet industry benchmarks and even set new standards
- Innovative learning methodology- Our learning solutions are hands-on and experiential, to fully engage learners and enhance their knowledge retention
CSM Certification Exam
Certified ScrumMaster® exam is an open-book exam and easy to clear. CSM training session is based on the team activities that help you in gaining knowledge on Scrum and its practical implementation, which are the more important aspects to understand the Scrum framework.
The Certified ScrumMaster certification exam is an online test comprising of 50 multiple choice questions and candidates will have 1-hour (60 minutes) to finish it. A candidate has to score 74% in the exam to pass the Scrum Master certification exam and obtain the certification. Also, you can take the exam only after completing the course.
The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.
Yes. After receiving the welcome email from Scrum Alliance, you are allowed to take the Scrum Master exam at no cost for the first 2 attempts within 90 days. You will be charged a minimum of $25 each from the third attempt or after finishing your 90 days. As per the Scrum Alliance, the candidates who failed thrice in the exam should retake the CSM certification course.
Scrum Alliance is the accreditation body of Certified ScrumMaster course and according to it, the exam fee is non-refundable.
No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.
It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.
After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.
The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.
No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.
Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification. As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.
If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.
You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.
If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.
CSM Certification
CSM is renowned as the first professional certification by Scrum Alliance. This certification is for the Scrum Masters to gain a strong understanding of the overall Scrum framework. By obtaining this certification, you will be guiding the Scrum team to work together and perform to their best potential.
Certified Scrum Master (CSM®) certification is a globally renowned certification offered by the reputed Scrum Alliance. This credential is offered to professionals who have sound knowledge in Scrum framework, practices, principles, and associated job roles. Also, this certification enables you to increase your skills in Agile and Scrum practices and provides you with an opportunity to be a member of the Scrum Alliance for 2 years.
CSM is the most popular certification for the Scrum Masters announced by Scrum Alliance as this certification provides a baseline knowledge of the Scrum process and fundamental aspects of the whole Scrum framework. Scrum is a leading Agile technology used by many companies around the world to tackle complex projects. Hence, the demand for certified Scrum Professionals has increased.
As Scrum is one of the most recognised and globally accepted frameworks, Scrum Masters are in demand regardless of the industry type. So, you should go for Scrum Master certification if your company is planning to switch to Agile methodology.
You will earn the CSM certification from the world-renowned accreditation body, Scrum Alliance.
As per the salaries posted by PayScale, the average salary of a Certified ScrumMaster® in Singapore is $86K per year which is really high when compared with other IT certifications.
Typically, Certified ScrumMasters get paid based on the experience level and the skill sets they have. If you work as a Scrum Master in Singapore, your salary will vary based on your experience as shown below-
- On an average, an entry-level Certified ScrumMaster can expect an average annual salary of about $55,061 per year.
- A Certified ScrumMaster with mid-career experience can expect an average annual salary of about $73,168 per year.
- The average salary of an experienced Certified ScrumMaster is $97,889 per year.
The salary range also depends on many other things such as the type of the industry, size of the company and the skills you possess. If you are skilled in Agile methodology, Agile Software Development, ScrumMaster competencies, Project Management, and Business Analysis, it will add to your salary for this job. In addition to this, you need good managerial skills, leadership, and interpersonal skills to succeed as a Scrum Master. The job prospects are excellent for successful Scrum Masters and there are many opportunities available. You should be an effective communicator, have strong business understanding, and possess strong technical skills to be successful.
Being a Certified ScrumMaster, you can undertake roles like that of a Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc. The corresponding designations are Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, among others.
Here are the benefits of the ScrumMaster certification:
- Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
- Gain access to resources, networks, and local groups available to only Scrum Alliance members
- Get ahead in your Agile career
- Prove your core Scrum knowledge to your peers.
- Fulfill the role of a Scrum Master
- Engage with a community of Scrum experts
You need to pay $100 to renew CSM certification. The renewal process needs to be done every 2 years from the current expiration date. In order to renew your ScrumMaster certification, log in to https://www.scrumalliance.org/login, go to the Dashboard, choose the ‘Renew Certification’ option available under the heading ‘Actions’.
Note that starting from February 4, 2019, you will be required to have earned 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. Your participation and continued proficiency in the fundamental principles and practices of Scrum is validated by the new requirement which has been mandated by the Scrum Alliance. You can earn the required SEUs by completing an educational training or a learning opportunity.
You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.
There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.
PDUs and SEUs
PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. Both provide a way of continuing education in order to achieve or maintain certifications from these organizations. You can earn a specific number of SEUs every 2-years to maintain your certification from Scrum Alliance.
PDUs and SEUs are the credits awarded by the Project Management Institute and the Scrum Alliance respectively. These units indicate your commitment to the Agile world by awarding credits for every educational effort you make throughout your career. Scrum Alliance members need to earn SEUs to get re-certified after every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires to earn a specific number of PDUs per three-year certification cycle.
You can earn 14-16 PDUs and SEUs by participating in our two-days training program.
Meet your instructors
Samir Chhibber
CSM, CSPO and Agile
Bill Li
CSM, CSPO & Agile
Steve Spearman
CSM. CSPO
Kok Ewe Siew CST
CSM & CSD
Jacky Shen
CSM, CSPO & CSD
Vijay Bandaru
CSTHear From Our Scrum Trainees
A good course with sufficient knowledge for beginners. The agile coach was really helpful. I loved all the class games and practices.
Li Chen
Software Engineer
Good and knowledgeable trainer!
Pira Nellai
Lead Consultant
It was a very good and informative workshop. I got to learn through practical activities during the training days.
Niranjan Reddy Rachamala
Data Engineer
The trainer provided insightful and detailed real-life cases to run the Scrum processes. The training session was very interactive and had plenty of practical sessions for every chapter. I highly recommend it!
Kwang Yong Tan
Project Manager
The trainer was excellent and conducted the training with a very good mix of different media and discussions.
Evelyn Stier
The course was conducted in a lively manner. Good job, KH!
Jing Huey Lim
Software EngineerFAQs
KnowledgeHut Support On Your CSM Journey
Here is why you should choose KnowledgeHut to help you get CSM certified:
- Global Registered Education Provider of Scrum Alliance
- Provided over 1,20,000+ professionals with unique learning opportunities
- Delivers training that meets the exact needs of every individual
- Hires only CSTs approved by Scrum Alliance
- We focus on your training needs so you can focus on your career and business
- 24/7 support
- Provides world-class training
- Embeds skills needed to land top-paying jobs
- 100% satisfaction guarantee.
Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!
Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.
Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.
The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.
Yes, we provide the downloadable copy of the course content to the registered candidates.
KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.
KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:
Yes, but this needs to be done at least 10 days prior to the training start date.
Note: In some instances, it also depends on the location, trainer, discounts/offers availed.
We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.
We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.
The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.
To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!
Have More Questions?
Certified ScrumMaster®(CSM) Course in Singapore
Singapore is a city that embodies diverse characteristics—that of a business leader, a futuristic city with sci-fi architecture, mouth-watering delicacies, wide open spaces and an enviable waterfront. The towering skyscrapers house some of the world’s leading companies including CISCO, GE and Dell, and business is booming in this hardworking city. As such, professionals who undertake Certified Scrum Master training in Singapore and hold a CSM Certification in Singapore will find them much sought after, and can easily get ahead of their non certified counterparts.
KnowledgeHut’s CSM Training in Singapore is delivered by CSTs who are at the top of their profession. We bring you a well-rounded and comprehensive Certified Scrum Master Course in Singapore that will help you prepare for the rigorous CSM exam. They will teach you the basics of Scrum using examples and case studies from their own personal industry exposure. The CSM course in Singapore will help you gain an in-depth understanding of the Scrum framework, including team roles, activities, and artifacts to get a project off on the right foot through practical, hands-on exercises. What’s more, the CSM certification cost in Singapore is also a part of this course fee which makes it very cost-effective and gives you good value for your money.
Do sign up for this CSM certification training in Singapore and learn the roles and responsibilities of a Scrum Master, and how to lead your team to success amid complex challenges.
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