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Scrum Master Certification - The Definitive Guide

What is a Scrum Master?The Scrum Master in a Scrum team is responsible for managing the process, while at the same time ensures that the team is observing the Scrum theory, rules and practices. They are not a part of the decision-making process, but they act as a guide for the team, thanks to their experience and expertise. They also help in simplifying complex projects.Scrum Masters act as a facilitator and advisor for the Scrum team and are always on a continuous lookout for the team’s development. Moreover, they make sure that Scrum adoption is successful in their organisation.Roles played by a certified Scrum MasterBroadly speaking, the role of a Scrum Master is challenging as they are responsible for the functioning of the team as well as monitoring the Scrum processes and events. Professionals with a Scrum Master certification, however, are acknowledged to be the masters of the art of facilitation and drive their teams to success.An efficient (and certified) Scrum Master ensures that the Definition of Done (DoD) is being followed, and this helps him maximize the potential of the team.A Scrum Master has several important responsibilities, to name a few:Act as a supervisor for the Scrum TeamKeeps the Scrum Team protected from any external requests or disruptions as well as over-commitmentsAssists the Scrum EventsTake measures to  maximise the productivity of the teamBuild trust and transparency between the teamMake sure that there is proper communication between the Scrum Product Owner and Scrum TeamPromote daily stand-up, as neededThe popularity of the role of a Scrum Master has increased exponentially in the past few years. Glassdoor has included Scrum Master in their list of highest paying jobs, with a rank of 20 and a median salary of $98,239 USD. On top of this, LinkedIn has included Scrum Master in top 2019 most promising jobs list.What are the benefits of Scrum Master certification?Legit concern. If knowledge is the fundamental aspect here, what is the need for a Scrum Master certification at all?Recently certified Scrum Masters will have so many positive anecdotes to share.1. Validation from the industryAs a professional Scrum Master certified by an accreditation body of global repute has a lot to contribute to the industry. Basic benefits aside, a globally valid Scrum Master Certification lets you:Expand your career opportunities across multiple sectors embracing Agile practicesDemonstrate your scrum knowledge and skillsLearn about the fundamentals and scope of ScrumEngage with active Agile practitioners committed to continuous improvement and deliveryScrum Master certifications do not just merit a raise in salary but offer several additional benefits which include but are not limited to the following.Now that you already know the benefits of Scrum Master certifications in terms of knowledge, salary, designation, mindset, and industry value, let us walk you through the roles and responsibilities of certified scrum masters.2. Scrum knowledge and skillsEarning a Scrum Master certification will help you in acquiring the knowledge and skills needed in any project that entails scrum. Having a scrum certification will also give you the motivation and confidence to implement Scrum across different sectors and projects.3. Grow in your careerBeing certified as a Scrum Master will make you more marketable and relevant in your field. It equips you with the skills that will help you reach the goals of the business and offer the highest value to the customer. It is the basic validation of an agile mindset, knowledge and skills to apply in organisations.4. Boost team’s collaborationA certified Scrum Master encourages the whole team to work together in a better manner as (s)he has a good understanding of Scrum.5. Change of mindsetMore than doing Agile, being Agile fosters teamwork, avoids conflicts and helps create more successful projects.According to a survey conducted as stated in the 2019 Scrum Master Trends, when asked about their current title, the following response was received by the participants:ChoicesResponses (%)Happy as Scrum Master15.85Happy as Agile Coach10.95I am a Scrum Master now, but want to become an Agile Coach20.65I plan to become a certified trainer or coach22.59I am working to become a Scrum Master11.49Other18.47And when asked about their current titles, the following response was received:ChoicesResponses (%)Scrum Master39.45Agile Coach15.56Development Team Member5.84Product Owner3.15Product Manager9.62Agile Project Manager3.26Product Manager1.24Others21.87Also, about Scrum and facilitation training, it was observed that:83% of participants had formal Scrum training17% of participants had formal facilitation training15% of participants had no certifications45% of participants had more than one certificationAnd, the top three certifications among the participants were:Professional Scrum MasterTM I (PSM I)Certified ScrumMaster® (CSM®)Professional Scrum Product OwnerTM  (PSPO I)Scrum has been adopted by many big organisations like Google, Spotify, IBM, 3M, etc. Moreover, Scrum is no more limited to the fields of the IT sector. According to a State of Scrum Report 2017-2018, participants voted Scrum Master (85%) as the top certification of 2017.The following is a list of departments that use Scrum other than the IT department:Operations or Production - 42%Research and Development - 31%Sales and Marketing - 25%Content Development, Management - 24%Consulting - 22%Human Resources - 19%Financial or Accounting - 18%What is the average salary of a certified Scrum Master?As a certified Scrum Master, salary is the last thing you need to worry about. A Scrum certification alone will boost your salary manyfold.According to a research by Glassdoor in 2018, the role of Scrum Master is one of the highest paid jobs in the United States with a median base salary of $98,239 and with job openings of over 1800. Being certified makes the Scrum Master a more accomplished person for the job, providing prospective employers with acknowledgement of their skills.The following is the average salary of a Scrum Master by region, as per the survey: 2019 Scrum Master Trends.CityAverage SalaryNorth America$113,295Europe$76,889South America$43,505Africa$62,571Asia$40,326Oceania$149,507Top Scrum Master CertificationsHere’s is a globally acclaimed Scrum Master certification programs:Certified ScrumMaster® (CSM®) by Scrum Alliance®Professional Scrum MasterTM I (PSM I) by Scrum.orgSAFe® Scrum Master (SSM) Certification by Scaled AgileEXIN Agile Scrum Master by EXINScrum Master Certified (SMC™) by SCRUMstudyScrum Master Accredited Certification™ by International Scrum Institute™Advanced & related Scrum Master certifications:Advanced-CSM® (A-CSM®) by Scrum Alliance®Certified Scrum Professional®-ScrumMaster (CSP®-SM)  by Scrum Alliance®Professional Scrum MasterTM II (PSM II) by Scrum.orgProfessional Scrum MasterTM III (PSM III) by Scrum.orgPMI Agile Certified Practitioner (PMI-ACP)® from Project Management Institute (PMI)How do I get a Scrum Master certification?To become a professional Scrum Master, you need to clear an examination or assessment and get certified. This will help you to get a better understanding of the fundamentals of  Scrum framework, values, practices and applications. It also provides a level of expertise and knowledge. Having a certification means an acknowledgement that you hold the core knowledge of Scrum as well as know how to engage with other practitioners for further collaboration and improvement.It is necessary to familiarize with Scrum and understand the prerequisites that are needed to attend any certification course. With various certification courses available in the market, it is equally necessary to research well and choose a certification according to their needs and demand.The procedure for getting certified is roughly the same for all Scrum Master certifications:Step 1: Attend training or take a course, as per the certifying body’s requirement.Step 2: Register for an examination as per the certification.Step 3: Take a test and score at least the minimum required score.Step 4: Get certified.To make things easy for you, we have put together a list of the best Scrum Master certifications which will help you get essential knowledge of the how to get certified and can also help you decide which certification to opt for.1. Certified ScrumMaster® (CSM®)Certified ScrumMaster (CSM) is the most widely acknowledged Scrum Master certification. To become a Certified ScrumMaster, it is essential to attend a 2-day classroom training, after which you will be required to take an online test. You will acquire the required essential knowledge in this two-day training, which is conducted by a Certified Scrum Trainer (CST®) authorised by the Scrum Alliance®. The topics of discussion during the training include Scrum frameworks, its usage, User Stories, Estimations and Release Planning.According to the State of Scrum Report 2017-2018, Certified ScrumMaster® is the most popular certification, selected by 84% of the respondents.1.1 Who is the authorised body for Certified ScrumMaster® (CSM®) certification?Scrum Alliance® is the authorised body for the Certified ScrumMaster (CSM) certification.1.2. What is the eligibility & prerequisites for Certified ScrumMaster® (CSM®) certification?There are no eligibility criteria for a CSM certification. But, it is advisable to have familiarity with the Scrum framework. You have to take up a two-day (16 hours) course, which is conducted by a Certified Scrum Trainer (CST®). This course provides an overview of supporting and organising a Scrum team.Taking a course is mandatory for Certified ScrumMaster® certification.1.3. What is the cost of Certified ScrumMaster® (CSM®) certification?Cost of 2-day Certified ScrumMaster (CSM) course is around $1000 (depends on your training provider), which also includes the cost of certification and examination fee.1.4 How to become a Certified Scrum Master (CSM®) with Scrum Alliance®Attend a 2-day Scrum Master course from a Registered Education Provider (REP) like KnowledgeHut.After your course completion, you’ll receive an email with a unique username from Scrum Alliance® to register online. Click on the activation link, log in with the given username and create your own password. Fill in your profile information in all the mandatory fields.Proceed by clicking on “Take CSM® test” form the certification dashboard that can be reached on the settings page. You can take the test within 90 days after completion of the Scrum Master course.Take the test.After passing the test, you can download your internationally valid Certified ScrumMaser® certificate from the certification dashboard (under the “Print Certificate” option). Scrum Alliance® has partnered with BadgeCert Inc. allowing you to display a secure and verifiable digital certification badge on social networks, resumes, email signatures, and websites.1.5. What will the Certified ScrumMaster® (CSM®) certification exam be like?Take the test, which comprises of 50 multiple-choice questions based on the CSM® learning objectives within a 60 minute time limit. The test can be taken anytime, anywhere and is available to take in English, Spanish (Castilian), Portuguese, French, Italian, German, Japanese, Simplified Chinese, Danish, Czech, and Russian. You’ll be tested on the types of topics and questions as mentioned in CSM Test Specifications Outline. The passing score is 74% - this means you should have answered 37 questions correctly.1.6. Reattempts for Certified ScrumMaster® (CSM®) certification examIf you don’t pass your exam in the first attempt, you can take up a second attempt without any extra charge.If you fail the second time as well, you can attempt the exam again by paying a fee of $25 to ScrumAlliance.If you are a Certified ScrumMaster and are wishing to level up, then you can opt for the Advanced Certified ScrumMaster certification. The Advanced Certified ScrumMaster certification has been discussed further in the blog under the advanced certification sectionHow to renew your Certified ScrumMaster® (CSM®) certification?Every two years, it is necessary to get the CSM certification renewed by paying a fee of $100 as well as earn 20 Scrum Education Units® (SEU®). Learn how to earn SEUs here.2. Professional Scrum MasterTM I (PSM I)Professional Scrum Master I is another highly sought after Scrum Master certification offered by Scrum.org, founded by Ken Schwaber — the co-creator of Scrum — after he parted from Scrum Alliance®.Professional Scrum Master I (PSM I) is a course with 2-days duration that covers the process theory and the principles of the Scrum framework, also covering the role of the Scrum Master. This course contains instructions as well as team-based exercises, which teaches the core of the Scrum and Agile movement.According to the 2019 Scrum Master Trends, on Scrum and facilitation training, the maximum number of votes were obtained for PSM I certification, which is 53 % of the participants.Scrum.org says Microsoft uses the PSM I assessment “to validate knowledge as part of its Silver and Gold Application Lifecycle Management (ALM) competencies”.2.1. Who is the accreditation body for Professional Scrum MasterTM I (PSM I)?Scrum.org2.2. What are the eligibility requirements & prerequisites for Professional Scrum MasterTM (PSM I) certification?There are no specific prerequisites for undertaking the examination or attending this course. The Professional Scrum Master training can be attended by professionals who are interested in attending the training and giving the examination. After completion of the course, you will receive a password for PSM I assessment conducted by Scrum.org. Subsequently, you can decide if you should proceed and undertake the PSM II and PSM III assessments.The following individuals can benefit by taking up the Professional Scrum Master training to showcase the fundamental level of Scrum mastery:Professionals who wish to pursue the Professional Scrum Master CertificationScrum Team managersTeams which are transitioning to ScrumScrum Team members such a Product Owners and developersTaking a course is optional for PSM I certification.2.3. What is the cost of the Professional Scrum MasterTM (PSM I)certification? If you are well-versed with Scrum, taking a course is optional. PSM I assessment fee is $150 per attempt.But if you to attend a 2-day training, the exam fee for the certification is included in the course price of around $350 and depends on the training provider. If you have attended the training, you’ve two attempts to clear your exam as opposed to only one chance when attempting the exam without any training.2.4. Here’s how to become a Professional Scrum MasterTM (PSM) professionalAttend a 2-day PSM training (optional). You’ll need an Assessment Password to take the test - after clearing which you’ll receive the industry recognized PSM I Certification.If you have paid for your PSM course, you’ll receive the Assessment Password to your email address. If you haven’t taken the course, you’ll have to buy PSM I assessment online to receive the Assessment PasswordThe password doesn’t have an expiration date but is valid for one attempt only if you haven’t taken the PSM 1 course, and two attempts you have taken the course.Take the test.After the completion of the assessment, the results will be emailed to you. Here’s an example Scrum.org Assessment Results email.If you have scored at least 85% in your test, your certificate and badge will be added to your member profile on Scrum.org. Your name your name will also be added to the public list of certified professionals on their website.2.5. What will be the Professional Scrum MasterTM (PSM I) examination like?With the knowledge of the Scrum Guide (authored by Ken Schwaber and Jeff Sutherland), official Scrum.org resources, and other suggested reading material, you can assess your basic Scrum knowledge before taking the actual assessment that covers topics from multiple Focus Areas defined by the Professional Scrum Competencies.  The PSM examination that can be taken in Enlish language only, consists of a total of 80 questions in the following formats: multiple choice, multiple answers and true/false.PSM exam can be a bit difficult and you’ll have 60 minutes to attempt all the questions, where you’ll have to score a minimum of 85% in order to pass the examination.2.6. How to renew the Professional Scrum MasterTM (PSM) certificationAlong with the PSM certification, any Scrum.org certificate is has a lifelong validity and do not require any additional payments or renewals.3. SAFe® Scrum MasterGain a thorough understanding of the roles of a Scrum Master in a SAFe® enterprise by attending a 2-day course. With the help of this course, explore the roles of a Scrum Master at the enterprise level and prepare yourself to plan and execute the Program Increment successfully, which is the primary enabler of alignment through all levels of SAFe® organisation. Discover different approaches to become a servant leader and coach to build high performing Agile teams.  3.1. Who is the authorised body for SAFe® Scrum Master certification?Scaled Agile is the authorised body for SAFe ® Scrum Master certification.3.2. What are the eligibility & prerequisites for SAFe® Scrum Master certification?The course is open to all, regardless of what experience you hold. But, the following prerequisites are recommended for those who wish to take the SAFe Scrum Master (SSM) certification exam:Insight of Agile concepts and principlesAwareness of Scrum, eXtreme Programming (XP) and KanbanWorking knowledge of hardware and software development processes3.3. What is the certification cost for SAFe® Scrum Master certification?The first attempt of the exam is included as a part of the course registration fee, provided the exam is taken within 30 days of completion of the course. Each retake attempt costs $50.3.4. Here’s how to become a SAFe® Scrum Master professional:The very first step is to attend a SAFe® Scrum Master course. This is a requirement as this will help you gain access to all the study material as well as the examination.Upon completion of your SAFe® Scrum Master course, you can gain access of the examination within the SAFe® Community Platform.Take the test.After clearing the test, you’ll get a Certified SAFe® 4 Scrum Master PDF certificate or a Certified SAFe® 4 Scrum Master digital badge along with a one-year membership to the SAFe Community Platform, which includes access to the SSM Community of Practice.3.5. What will the SAFe® Scrum Master certification examination be like?The SAFe® Scrum Master certification examination can be taken in English, consists of a total of 45 questions of the type multiple choice and multiple select, and out of which you are required to score a minimum of 73% (33 out of 45) to obtain your certification. The time duration for the exam is 90 minutes. Here are a few sample test questions.3.6.Reattempts for SAFe® Scrum Master certification examThe first retake, that is the second attempt of the examination can be taken immediately after the first attempt. The third attempt requires a 10-day wait, while a fourth attempt requires a 30-day wait. Each retake attempt costs $50.3.7. How to renew your SAFe® Scrum Master certification?SAFe® certifications hold the validity for one year. After the completion of first year, you will be required to renew your certification by paying a renewal fee of $100.4. EXIN Agile Scrum Master (ASM)The EXIN Agile Scrum Master certification is a unique certification that combines the Scrum practices and Agile methodologies along with practical assignments. The certification tests the proficiency of a Scrum Master which is required to coach, facilitate and enable a cross-functional team. The course covers various topics like the role of the Scrum master, Adopting Agile, Agile planning estimation, control, monitoring, etc. This certification can be attained by professionals belonging to fields like business management, IT project management, Software development, IT service management.4.1. What is the accreditation body for the Agile Scrum Master (ASM) certification?EXIN is the accreditation body for Agile Scrum Master (ASM) Certification.4.2. What are the eligibility requirements & prerequisites for ASM certification?There are no particular eligibility criteria for the Agile Scrum Master course. But it is mandatory for you to successfully complete an EXIN Accredited Agile Scrum Master Training.This certification is suitable for professionals in the following fields:Business managementSoftware DevelopmentIT Project ManagementIT Service Management4.3. What is the cost of the Agile Scrum Master (ASM) examination?The cost of the examination comes around $260, without any training course. If you have opted for a training course, it will include the exam fee as well.    4.4. What is the Agile Scrum Master (ASM) examination like?The  EXIN Agile Scrum Master certification examination consists of a total of 40 multiple choice questions (can be taken in English, French, Brazilian Portuguese, Japanese, Latin American Spanish, Dutch, German, Polish, Czech, Chinese). The difficulty level for the examination is advanced and the exam duration is 90 minutes. You have to score a minimum of 65% in order to pass the examination and to get the ASM certification.5. Scrum Master Certified (SMC™)The Scrum Master Certified (SMC™) professionals can ensure that the Scrum Team is provided with the proper environment which helps the team in completing the project successfully. It is the duty of the Scrum Master to make sure that the Scrum process is being followed, while at the same time he is responsible to guide, facilitate and teach the Scrum practices to everyone who is involved in the project.5.1. Who is the accreditation body for Scrum Master Certified (SMC™)?SCRUMstudy is the accreditation body for Scrum Master Certified (SMC™)5.2. What are the eligibility requirements & prerequisites for SMC™ certification?This certification is suitable for anyone who is interested in becoming a Scrum Master. There aren’t any specific prerequisites needed for this course. But, if you  who have completed the Scrum Developer Certified (SDC™) certification before opting for this certification are highly preferred.Moreover, it is recommended that you attend a 2-day SMC classroom training provided by a SCRUMstudy approved Authorized Training Partner (A.T.P.).5.3. What is the cost of the Scrum Master Certified (SMC™) examination?The cost of the examination is $450.5.4. What is the Scrum Master Certified (SMC™) examination like?The  SMC™ certification examination consists of a total of 100 Multiple Choice questions. The exam duration is 120 minutes. The current pass rate of this examination is 95%.5.5. How do I maintain my Scrum Master Certified (SMC™) certification?You are required to maintain 40 Recertification Units (RCUs) every 3 years in order to maintain your certification.6. Scrum Master Accredited Certification™The Scrum Master Accredited Certification Program is an online test examination that can be taken from anywhere around the world. The examination success rate is 98%.6.1. Who is the accreditation body for Scrum Master Accredited Certification™?International Scrum Institute™6.2. What are the eligibility requirements & prerequisites for Scrum Master Accredited Certification™?This certification is suitable for anyone who is interested in becoming a Scrum Master.6.3. What is the cost of certification for Scrum Master Accredited Certification™?The test and certification cost for Scrum Master Accredited Certification is $69, with no other hidden costs or fees involved.The number of re-attempts: you can retake your examination for 10 times, without any additional fee. If you fail at your last attempt, the full amount of registration fee will be refunded to you.6.4. What will the Scrum Master Accredited Certification™ be examination like?The test contains 50 multiple-choice questions that you have attempt within 60 minutes. In order to obtain the certification, you will have to answer at least 60% of your test questions correctly.Summary of comparison between Scrum Master CertificationsCertificationAuthorized BodyDifficulty level Exam  DurationNo. of Questions CostRenewalCertified ScrumMaster (CSM®)Scrum Alliance®EasyNo Duration35$1400 (including a mandatory course fee)$100, every 2 yearsProfessional Scrum MasterTM (PSM)Scrum.orgMedium1 hour80$150 (course fee not included -depends on provider)Not required, has a lifetime validitySAFe® Scrum MasterScaled AgileDifficult1.5 hours45$995 – $1,295 (including a mandatory course fee)$100, every yearEXIN Agile Scrum Master (ASM)EXINDifficult1.5 hours40$260Not required, has a lifetime validityScrum Master Certified (SMC™)SCRUMstudyEasy2 hours100$45040 RCUs every 3 yearsScrum Master Accredited Certification™International Scrum InstituteDifficult1 hour50$69Not required, has a lifetime validityAdvanced and Related Scrum Master certifications1. Advanced CSM® (A-CSM®)If you have Certified ScrumMaster certification from Scrum Alliance® and have twelve months of working experience as a Scrum Master in the last five years you can get Advanced CSM® certificate after taking the class and “successfully completing all educator-designed components of an approved educational offering”.This course demands that you need to have a basic understanding of Scrum along with its practical usage and implementation. This workshop will help you get a deeper insight into the  Scrum Framework and how it relates to the Agile Manifesto and learn the ways to coach the Product Owner and development team members. You can renew your A-CSM® by earning Scrum Education Units® (SEUs) every two years.2. Certified Scrum Professional®-ScrumMaster (CSP®-SM) The CSP-SM certification is unique and distinct to developers. Along with the certification, the professional get opportunities to attend exclusive CSP events along with many other leaders in Scrum and Agile. The certification helps professionals to make an impression on the recruiters as well as attract a higher rate of pay.If you have an active A-CSM® certification with 24 months of experience as a Scrum Master in the last five years, and attend a CSP-SM workshop which is conducted by the Scrum Alliance® approved ‘Path to CSP Educator’, you can get certified after “Successfully complete all educator-designed components of an approved educational offering”You can renew your CSP-SM by earning Scrum Education Units® (SEUs) every two years.3. Professional Scrum MasterTM II (PSM II) & Professional Scrum MasterTM III (PSM III)The Professional Scrum Master II (PSM II) and Professional Scrum Master III (PSM III) are advanced-level courses from Scrum.org. You can attend an optional 2-day training for PSM II, while there isn’t any training required for PSM III. If you have cleared the PSM I assessment, can opt for PSM II assessment. If you have cleared the PSM and PSM II assessments and if you wish to gain a distinguished level of Scrum mastery can take up the PSM™ III assessment.PSM II assessment will cost you $250, will have 30 questions to answer in 90 minutes, and needs at least 85% passing to get certified. Whereas, PSM III assessment will cost you $500, will have 34 questions to answer in 120 minutes, and needs at least 85% passing score to get certified.4. PMI Agile Certified Practitioner (PMI-ACP)® from Project Management Institute (PMI)PMI-ACP acknowledges your knowledge and skill in Agile principles and techniques. The PMI-ACP covers agile approaches such as Scrum, Kanban, Lean, extreme programming (XP) and test-driven development (TDD.)If you have 2,000 hours of general project experience working on teams along with1,500 hours working on agile project teams or with agile methodologies and 21 contact hours of training in agile practices, you can get PMI ACP certified after clearing the exam having 120 multiple-choice questions within 3 hours. You can renew your PMI-ACP certification every 3 years by earning professional development units (PDUs) in agile topicsThe Career path for a Scrum MasterBeing a certified Scrum Master opens the door for opportunities growth.1. Scrum MasterAfter completing the Scrum Master certification, the Scrum Master gets to perform all the roles that a Scrum Master is assigned to do. They need to work in this position for a minimum duration of one year to five years.2. Senior Scrum MasterAfter Scrum Master, you progress to becoming a Senior Scrum Master. A Senior Scrum Master needs to gather advanced knowledge of the best practices of Scrum and should know how to implement them in teams as well.3. Agile CoachFor the transition to become an Agile Coach from a Senior Scrum Master. It is essential for you to have a minimum of five years of knowledge in being a Scrum Master along with at least one year of experience of coaching and mentoring.Scrum is an Agile development framework which is used to manage the process of product development. The Scrum Master is a person who is responsible for implementing Scrum amongst the team members, remove the obstacles faced by them and make sure that the team members understand Scrum and its principles. He does the planning, takes care of the team backlog, sprint retrospective and sprint demo.Scrum Master certification opens the door to a leap in career growth. There are many certifications options to choose from. With the provided information, we hope you will choose a best Scrum Master certification as per your expectations and requirement work towards your getting your dream job.

Scrum Master Certification - The Definitive Guide

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Scrum Master Certification - The Definitive Guide

What is a Scrum Master?

The Scrum Master in a Scrum team is responsible for managing the process, while at the same time ensures that the team is observing the Scrum theory, rules and practices. They are not a part of the decision-making process, but they act as a guide for the team, thanks to their experience and expertise. They also help in simplifying complex projects.

Scrum Masters act as a facilitator and advisor for the Scrum team and are always on a continuous lookout for the team’s development. Moreover, they make sure that Scrum adoption is successful in their organisation.

Roles played by a certified Scrum Master

Roles played by a certified Scrum MasterBroadly speaking, the role of a Scrum Master is challenging as they are responsible for the functioning of the team as well as monitoring the Scrum processes and events. Professionals with a Scrum Master certification, however, are acknowledged to be the masters of the art of facilitation and drive their teams to success.

An efficient (and certified) Scrum Master ensures that the Definition of Done (DoD) is being followed, and this helps him maximize the potential of the team.

A Scrum Master has several important responsibilities, to name a few:

  • Act as a supervisor for the Scrum Team
  • Keeps the Scrum Team protected from any external requests or disruptions as well as over-commitments
  • Assists the Scrum Events
  • Take measures to  maximise the productivity of the team
  • Build trust and transparency between the team
  • Make sure that there is proper communication between the Scrum Product Owner and Scrum Team
  • Promote daily stand-up, as needed

The popularity of the role of a Scrum Master has increased exponentially in the past few years. Glassdoor has included Scrum Master in their list of highest paying jobs, with a rank of 20 and a median salary of $98,239 USD. On top of this, LinkedIn has included Scrum Master in top 2019 most promising jobs list.

What are the benefits of Scrum Master certification?

Legit concern. If knowledge is the fundamental aspect here, what is the need for a Scrum Master certification at all?

Recently certified Scrum Masters will have so many positive anecdotes to share.

1. Validation from the industry

As a professional Scrum Master certified by an accreditation body of global repute has a lot to contribute to the industry. Basic benefits aside, a globally valid Scrum Master Certification lets you:

  • Expand your career opportunities across multiple sectors embracing Agile practices
  • Demonstrate your scrum knowledge and skills
  • Learn about the fundamentals and scope of Scrum
  • Engage with active Agile practitioners committed to continuous improvement and delivery

Scrum Master certifications do not just merit a raise in salary but offer several additional benefits which include but are not limited to the following.

Now that you already know the benefits of Scrum Master certifications in terms of knowledge, salary, designation, mindset, and industry value, let us walk you through the roles and responsibilities of certified scrum masters.

2. Scrum knowledge and skills

Earning a Scrum Master certification will help you in acquiring the knowledge and skills needed in any project that entails scrum. Having a scrum certification will also give you the motivation and confidence to implement Scrum across different sectors and projects.

3. Grow in your career

Being certified as a Scrum Master will make you more marketable and relevant in your field. It equips you with the skills that will help you reach the goals of the business and offer the highest value to the customer. It is the basic validation of an agile mindset, knowledge and skills to apply in organisations.

4. Boost team’s collaboration

A certified Scrum Master encourages the whole team to work together in a better manner as (s)he has a good understanding of Scrum.

5. Change of mindset

More than doing Agile, being Agile fosters teamwork, avoids conflicts and helps create more successful projects.

According to a survey conducted as stated in the 2019 Scrum Master Trends, when asked about their current title, the following response was received by the participants:

ChoicesResponses (%)

Happy as Scrum Master

15.85

Happy as Agile Coach

10.95

I am a Scrum Master now, but want to become an Agile Coach

20.65

I plan to become a certified trainer or coach

22.59

I am working to become a Scrum Master

11.49

Other

18.47

And when asked about their current titles, the following response was received:

ChoicesResponses (%)

Scrum Master

39.45

Agile Coach

15.56

Development Team Member

5.84

Product Owner

3.15

Product Manager

9.62

Agile Project Manager

3.26

Product Manager

1.24

Others

21.87

Also, about Scrum and facilitation training, it was observed that:

  • 83% of participants had formal Scrum training
  • 17% of participants had formal facilitation training
  • 15% of participants had no certifications
  • 45% of participants had more than one certification

And, the top three certifications among the participants were:

  • Professional Scrum MasterTM I (PSM I)
  • Certified ScrumMaster® (CSM®)
  • Professional Scrum Product OwnerTM  (PSPO I)

Scrum has been adopted by many big organisations like Google, Spotify, IBM, 3M, etc. Moreover, Scrum is no more limited to the fields of the IT sector. According to a State of Scrum Report 2017-2018, participants voted Scrum Master (85%) as the top certification of 2017.

The following is a list of departments that use Scrum other than the IT department:

List of departments that use Scrum

  • Operations or Production - 42%
  • Research and Development - 31%
  • Sales and Marketing - 25%
  • Content Development, Management - 24%
  • Consulting - 22%
  • Human Resources - 19%
  • Financial or Accounting - 18%

What is the average salary of a certified Scrum Master?

As a certified Scrum Master, salary is the last thing you need to worry about. A Scrum certification alone will boost your salary manyfold.

According to a research by Glassdoor in 2018, the role of Scrum Master is one of the highest paid jobs in the United States with a median base salary of $98,239 and with job openings of over 1800. Being certified makes the Scrum Master a more accomplished person for the job, providing prospective employers with acknowledgement of their skills.

The following is the average salary of a Scrum Master by region, as per the survey: 2019 Scrum Master Trends.

CityAverage Salary

North America

$113,295

Europe

$76,889

South America

$43,505

Africa

$62,571

Asia

$40,326

Oceania

$149,507

Average salary of a Certified Scrum Master by region

Top Scrum Master Certifications

Here’s is a globally acclaimed Scrum Master certification programs:

  1. Certified ScrumMaster® (CSM®) by Scrum Alliance®
  2. Professional Scrum MasterTM I (PSM I) by Scrum.org
  3. SAFe® Scrum Master (SSM) Certification by Scaled Agile
  4. EXIN Agile Scrum Master by EXIN
  5. Scrum Master Certified (SMC™) by SCRUMstudy
  6. Scrum Master Accredited Certification™ by International Scrum Institute™

Advanced & related Scrum Master certifications:

  1. Advanced-CSM® (A-CSM®) by Scrum Alliance®
  2. Certified Scrum Professional®-ScrumMaster (CSP®-SM)  by Scrum Alliance®
  3. Professional Scrum MasterTM II (PSM II) by Scrum.org
  4. Professional Scrum MasterTM III (PSM III) by Scrum.org
  5. PMI Agile Certified Practitioner (PMI-ACP)® from Project Management Institute (PMI)

How do I get a Scrum Master certification?

To become a professional Scrum Master, you need to clear an examination or assessment and get certified. This will help you to get a better understanding of the fundamentals of  Scrum framework, values, practices and applications. It also provides a level of expertise and knowledge. Having a certification means an acknowledgement that you hold the core knowledge of Scrum as well as know how to engage with other practitioners for further collaboration and improvement.

It is necessary to familiarize with Scrum and understand the prerequisites that are needed to attend any certification course. With various certification courses available in the market, it is equally necessary to research well and choose a certification according to their needs and demand.

The procedure for getting certified is roughly the same for all Scrum Master certifications:

Step 1: Attend training or take a course, as per the certifying body’s requirement.

Step 2: Register for an examination as per the certification.

Step 3: Take a test and score at least the minimum required score.

Step 4: Get certified.

To make things easy for you, we have put together a list of the best Scrum Master certifications which will help you get essential knowledge of the how to get certified and can also help you decide which certification to opt for.

1. Certified ScrumMaster® (CSM®)

Certified ScrumMaster (CSM) is the most widely acknowledged Scrum Master certification. To become a Certified ScrumMaster, it is essential to attend a 2-day classroom training, after which you will be required to take an online test. You will acquire the required essential knowledge in this two-day training, which is conducted by a Certified Scrum Trainer (CST®) authorised by the Scrum Alliance®. The topics of discussion during the training include Scrum frameworks, its usage, User Stories, Estimations and Release Planning.

According to the State of Scrum Report 2017-2018, Certified ScrumMaster® is the most popular certification, selected by 84% of the respondents.

1.1 Who is the authorised body for Certified ScrumMaster® (CSM®) certification?

Scrum Alliance® is the authorised body for the Certified ScrumMaster (CSM) certification.

1.2. What is the eligibility & prerequisites for Certified ScrumMaster® (CSM®) certification?

There are no eligibility criteria for a CSM certification. But, it is advisable to have familiarity with the Scrum framework. You have to take up a two-day (16 hours) course, which is conducted by a Certified Scrum Trainer (CST®). This course provides an overview of supporting and organising a Scrum team.

Taking a course is mandatory for Certified ScrumMaster® certification.

1.3. What is the cost of Certified ScrumMaster® (CSM®) certification?

Cost of 2-day Certified ScrumMaster (CSM) course is around $1000 (depends on your training provider), which also includes the cost of certification and examination fee.

1.4 How to become a Certified Scrum Master (CSM®) with Scrum Alliance®How to become a Certified Scrum Master (CSM®) with Scrum Alliance®

Attend a 2-day Scrum Master course from a Registered Education Provider (REP) like KnowledgeHut.

  1. After your course completion, you’ll receive an email with a unique username from Scrum Alliance® to register online. Click on the activation link, log in with the given username and create your own password. Fill in your profile information in all the mandatory fields.
  2. Proceed by clicking on “Take CSM® test” form the certification dashboard that can be reached on the settings page. You can take the test within 90 days after completion of the Scrum Master course.
  3. Take the test.
  4. After passing the test, you can download your internationally valid Certified ScrumMaser® certificate from the certification dashboard (under the “Print Certificate” option). Scrum Alliance® has partnered with BadgeCert Inc. allowing you to display a secure and verifiable digital certification badge on social networks, resumes, email signatures, and websites.

1.5. What will the Certified ScrumMaster® (CSM®) certification exam be like?

Take the test, which comprises of 50 multiple-choice questions based on the CSM® learning objectives within a 60 minute time limit. The test can be taken anytime, anywhere and is available to take in English, Spanish (Castilian), Portuguese, French, Italian, German, Japanese, Simplified Chinese, Danish, Czech, and Russian. You’ll be tested on the types of topics and questions as mentioned in CSM Test Specifications Outline. The passing score is 74% - this means you should have answered 37 questions correctly.

1.6. Reattempts for Certified ScrumMaster® (CSM®) certification exam

If you don’t pass your exam in the first attempt, you can take up a second attempt without any extra charge.

If you fail the second time as well, you can attempt the exam again by paying a fee of $25 to ScrumAlliance.

If you are a Certified ScrumMaster and are wishing to level up, then you can opt for the Advanced Certified ScrumMaster certification. The Advanced Certified ScrumMaster certification has been discussed further in the blog under the advanced certification section

How to renew your Certified ScrumMaster® (CSM®) certification?

Every two years, it is necessary to get the CSM certification renewed by paying a fee of $100 as well as earn 20 Scrum Education Units® (SEU®). Learn how to earn SEUs here.

2. Professional Scrum MasterTM I (PSM I)

Career path of PSM
Professional Scrum Master I is another highly sought after Scrum Master certification offered by Scrum.org, founded by Ken Schwaber — the co-creator of Scrum — after he parted from Scrum Alliance®.

Professional Scrum Master I (PSM I) is a course with 2-days duration that covers the process theory and the principles of the Scrum framework, also covering the role of the Scrum Master. This course contains instructions as well as team-based exercises, which teaches the core of the Scrum and Agile movement.

According to the 2019 Scrum Master Trends, on Scrum and facilitation training, the maximum number of votes were obtained for PSM I certification, which is 53 % of the participants.

Scrum.org says Microsoft uses the PSM I assessment “to validate knowledge as part of its Silver and Gold Application Lifecycle Management (ALM) competencies”.

2.1. Who is the accreditation body for Professional Scrum MasterTM I (PSM I)?

Scrum.org

2.2. What are the eligibility requirements & prerequisites for Professional Scrum MasterTM (PSM I) certification?

There are no specific prerequisites for undertaking the examination or attending this course. The Professional Scrum Master training can be attended by professionals who are interested in attending the training and giving the examination. After completion of the course, you will receive a password for PSM I assessment conducted by Scrum.org. Subsequently, you can decide if you should proceed and undertake the PSM II and PSM III assessments.

The following individuals can benefit by taking up the Professional Scrum Master training to showcase the fundamental level of Scrum mastery:

  • Professionals who wish to pursue the Professional Scrum Master Certification
  • Scrum Team managers
  • Teams which are transitioning to Scrum
  • Scrum Team members such a Product Owners and developers

Taking a course is optional for PSM I certification.

2.3. What is the cost of the Professional Scrum MasterTM (PSM I)certification? 

If you are well-versed with Scrum, taking a course is optional. PSM I assessment fee is $150 per attempt.

But if you to attend a 2-day training, the exam fee for the certification is included in the course price of around $350 and depends on the training provider. If you have attended the training, you’ve two attempts to clear your exam as opposed to only one chance when attempting the exam without any training.

2.4. Here’s how to become a Professional Scrum MasterTM (PSM) professional

  1. Attend a 2-day PSM training (optional). You’ll need an Assessment Password to take the test - after clearing which you’ll receive the industry recognized PSM I Certification.
  2. If you have paid for your PSM course, you’ll receive the Assessment Password to your email address. If you haven’t taken the course, you’ll have to buy PSM I assessment online to receive the Assessment Password
  3. The password doesn’t have an expiration date but is valid for one attempt only if you haven’t taken the PSM 1 course, and two attempts you have taken the course.
  4. Take the test.
  5. After the completion of the assessment, the results will be emailed to you. Here’s an example Scrum.org Assessment Results email.
  6. If you have scored at least 85% in your test, your certificate and badge will be added to your member profile on Scrum.org. Your name your name will also be added to the public list of certified professionals on their website.

2.5. What will be the Professional Scrum MasterTM (PSM I) examination like?

With the knowledge of the Scrum Guide (authored by Ken Schwaber and Jeff Sutherland), official Scrum.org resources, and other suggested reading material, you can assess your basic Scrum knowledge before taking the actual assessment that covers topics from multiple Focus Areas defined by the Professional Scrum Competencies.  

The PSM examination that can be taken in Enlish language only, consists of a total of 80 questions in the following formats: multiple choice, multiple answers and true/false.

PSM exam can be a bit difficult and you’ll have 60 minutes to attempt all the questions, where you’ll have to score a minimum of 85% in order to pass the examination.

2.6. How to renew the Professional Scrum MasterTM (PSM) certification

Along with the PSM certification, any Scrum.org certificate is has a lifelong validity and do not require any additional payments or renewals.

3. SAFe® Scrum Master

Gain a thorough understanding of the roles of a Scrum Master in a SAFe® enterprise by attending a 2-day course. With the help of this course, explore the roles of a Scrum Master at the enterprise level and prepare yourself to plan and execute the Program Increment successfully, which is the primary enabler of alignment through all levels of SAFe® organisation. Discover different approaches to become a servant leader and coach to build high performing Agile teams.  

3.1. Who is the authorised body for SAFe® Scrum Master certification?

Scaled Agile is the authorised body for SAFe ® Scrum Master certification.

3.2. What are the eligibility & prerequisites for SAFe® Scrum Master certification?

The course is open to all, regardless of what experience you hold. But, the following prerequisites are recommended for those who wish to take the SAFe Scrum Master (SSM) certification exam:

  • Insight of Agile concepts and principles
  • Awareness of Scrum, eXtreme Programming (XP) and Kanban
  • Working knowledge of hardware and software development processes

3.3. What is the certification cost for SAFe® Scrum Master certification?

The first attempt of the exam is included as a part of the course registration fee, provided the exam is taken within 30 days of completion of the course. Each retake attempt costs $50.

3.4. Here’s how to become a SAFe® Scrum Master professional:

  1. The very first step is to attend a SAFe® Scrum Master course. This is a requirement as this will help you gain access to all the study material as well as the examination.
  2. Upon completion of your SAFe® Scrum Master course, you can gain access of the examination within the SAFe® Community Platform.
  3. Take the test.
  4. After clearing the test, you’ll get a Certified SAFe® 4 Scrum Master PDF certificate or a Certified SAFe® 4 Scrum Master digital badge along with a one-year membership to the SAFe Community Platform, which includes access to the SSM Community of Practice.

3.5. What will the SAFe® Scrum Master certification examination be like?

The SAFe® Scrum Master certification examination can be taken in English, consists of a total of 45 questions of the type multiple choice and multiple select, and out of which you are required to score a minimum of 73% (33 out of 45) to obtain your certification. The time duration for the exam is 90 minutes. Here are a few sample test questions.

3.6.Reattempts for SAFe® Scrum Master certification exam

The first retake, that is the second attempt of the examination can be taken immediately after the first attempt. The third attempt requires a 10-day wait, while a fourth attempt requires a 30-day wait. Each retake attempt costs $50.

3.7. How to renew your SAFe® Scrum Master certification?

SAFe® certifications hold the validity for one year. After the completion of first year, you will be required to renew your certification by paying a renewal fee of $100.

4. EXIN Agile Scrum Master (ASM)

The EXIN Agile Scrum Master certification is a unique certification that combines the Scrum practices and Agile methodologies along with practical assignments. The certification tests the proficiency of a Scrum Master which is required to coach, facilitate and enable a cross-functional team. The course covers various topics like the role of the Scrum master, Adopting Agile, Agile planning estimation, control, monitoring, etc. This certification can be attained by professionals belonging to fields like business management, IT project management, Software development, IT service management.

4.1. What is the accreditation body for the Agile Scrum Master (ASM) certification?

EXIN is the accreditation body for Agile Scrum Master (ASM) Certification.

4.2. What are the eligibility requirements & prerequisites for ASM certification?

There are no particular eligibility criteria for the Agile Scrum Master course. But it is mandatory for you to successfully complete an EXIN Accredited Agile Scrum Master Training.

This certification is suitable for professionals in the following fields:

who should opt for ASM certification?

  • Business management
  • Software Development
  • IT Project Management
  • IT Service Management

4.3. What is the cost of the Agile Scrum Master (ASM) examination?

The cost of the examination comes around $260, without any training course. If you have opted for a training course, it will include the exam fee as well.    

4.4. What is the Agile Scrum Master (ASM) examination like?

The  EXIN Agile Scrum Master certification examination consists of a total of 40 multiple choice questions (can be taken in English, French, Brazilian Portuguese, Japanese, Latin American Spanish, Dutch, German, Polish, Czech, Chinese). The difficulty level for the examination is advanced and the exam duration is 90 minutes. You have to score a minimum of 65% in order to pass the examination and to get the ASM certification.

5. Scrum Master Certified (SMC™)

The Scrum Master Certified (SMC™) professionals can ensure that the Scrum Team is provided with the proper environment which helps the team in completing the project successfully. It is the duty of the Scrum Master to make sure that the Scrum process is being followed, while at the same time he is responsible to guide, facilitate and teach the Scrum practices to everyone who is involved in the project.

5.1. Who is the accreditation body for Scrum Master Certified (SMC™)?

SCRUMstudy is the accreditation body for Scrum Master Certified (SMC™)

5.2. What are the eligibility requirements & prerequisites for SMC™ certification?

This certification is suitable for anyone who is interested in becoming a Scrum Master. There aren’t any specific prerequisites needed for this course. But, if you  who have completed the Scrum Developer Certified (SDC™) certification before opting for this certification are highly preferred.

Moreover, it is recommended that you attend a 2-day SMC classroom training provided by a SCRUMstudy approved Authorized Training Partner (A.T.P.).

5.3. What is the cost of the Scrum Master Certified (SMC™) examination?

The cost of the examination is $450.

5.4. What is the Scrum Master Certified (SMC™) examination like?

The  SMC™ certification examination consists of a total of 100 Multiple Choice questions. The exam duration is 120 minutes. The current pass rate of this examination is 95%.

5.5. How do I maintain my Scrum Master Certified (SMC™) certification?

You are required to maintain 40 Recertification Units (RCUs) every 3 years in order to maintain your certification.

6. Scrum Master Accredited Certification™

The Scrum Master Accredited Certification Program is an online test examination that can be taken from anywhere around the world. The examination success rate is 98%.

6.1. Who is the accreditation body for Scrum Master Accredited Certification™?

International Scrum Institute™

6.2. What are the eligibility requirements & prerequisites for Scrum Master Accredited Certification™?

This certification is suitable for anyone who is interested in becoming a Scrum Master.

6.3. What is the cost of certification for Scrum Master Accredited Certification™?

The test and certification cost for Scrum Master Accredited Certification is $69, with no other hidden costs or fees involved.

The number of re-attempts: you can retake your examination for 10 times, without any additional fee. If you fail at your last attempt, the full amount of registration fee will be refunded to you.

6.4. What will the Scrum Master Accredited Certification™ be examination like?

The test contains 50 multiple-choice questions that you have attempt within 60 minutes. In order to obtain the certification, you will have to answer at least 60% of your test questions correctly.

Summary of comparison between Scrum Master Certifications

CertificationAuthorized BodyDifficulty level Exam  DurationNo. of Questions CostRenewal
Certified ScrumMaster (CSM®)Scrum Alliance®EasyNo Duration35$1400 (including a mandatory course fee)$100, every 2 years
Professional Scrum MasterTM (PSM)Scrum.orgMedium1 hour80$150 (course fee not included -depends on provider)Not required, has a lifetime validity
SAFe® Scrum MasterScaled AgileDifficult1.5 hours45
$995 – $1,295 (including a mandatory course fee)
$100, every year
EXIN Agile Scrum Master (ASM)EXINDifficult1.5 hours40$260Not required, has a lifetime validity
Scrum Master Certified (SMC™)SCRUMstudyEasy2 hours100$45040 RCUs every 3 years
Scrum Master Accredited Certification™International Scrum InstituteDifficult1 hour50$69Not required, has a lifetime validity

Advanced and Related Scrum Master certifications

Advanced and Related Scrum Master certifications ​

1. Advanced CSM® (A-CSM®)

If you have Certified ScrumMaster certification from Scrum Alliance® and have twelve months of working experience as a Scrum Master in the last five years you can get Advanced CSM® certificate after taking the class and “successfully completing all educator-designed components of an approved educational offering”.

This course demands that you need to have a basic understanding of Scrum along with its practical usage and implementation. This workshop will help you get a deeper insight into the  Scrum Framework and how it relates to the Agile Manifesto and learn the ways to coach the Product Owner and development team members. You can renew your A-CSM® by earning Scrum Education Units® (SEUs) every two years.

2. Certified Scrum Professional®-ScrumMaster (CSP®-SM) 

The CSP-SM certification is unique and distinct to developers. Along with the certification, the professional get opportunities to attend exclusive CSP events along with many other leaders in Scrum and Agile. The certification helps professionals to make an impression on the recruiters as well as attract a higher rate of pay.

If you have an active A-CSM® certification with 24 months of experience as a Scrum Master in the last five years, and attend a CSP-SM workshop which is conducted by the Scrum Alliance® approved ‘Path to CSP Educator’, you can get certified after “Successfully complete all educator-designed components of an approved educational offering”

You can renew your CSP-SM by earning Scrum Education Units® (SEUs) every two years.

3. Professional Scrum MasterTM II (PSM II) & Professional Scrum MasterTM III (PSM III)

The Professional Scrum Master II (PSM II) and Professional Scrum Master III (PSM III) are advanced-level courses from Scrum.org. You can attend an optional 2-day training for PSM II, while there isn’t any training required for PSM III. If you have cleared the PSM I assessment, can opt for PSM II assessment. If you have cleared the PSM and PSM II assessments and if you wish to gain a distinguished level of Scrum mastery can take up the PSM™ III assessment.

PSM II assessment will cost you $250, will have 30 questions to answer in 90 minutes, and needs at least 85% passing to get certified. Whereas, PSM III assessment will cost you $500, will have 34 questions to answer in 120 minutes, and needs at least 85% passing score to get certified.

4. PMI Agile Certified Practitioner (PMI-ACP)® from Project Management Institute (PMI)

PMI-ACP acknowledges your knowledge and skill in Agile principles and techniques. The PMI-ACP covers agile approaches such as Scrum, Kanban, Lean, extreme programming (XP) and test-driven development (TDD.)

If you have 2,000 hours of general project experience working on teams along with1,500 hours working on agile project teams or with agile methodologies and 21 contact hours of training in agile practices, you can get PMI ACP certified after clearing the exam having 120 multiple-choice questions within 3 hours. You can renew your PMI-ACP certification every 3 years by earning professional development units (PDUs) in agile topics

The Career path for a Scrum MasterThe Career path for a Scrum Master

Being a certified Scrum Master opens the door for opportunities growth.

1. Scrum Master

After completing the Scrum Master certification, the Scrum Master gets to perform all the roles that a Scrum Master is assigned to do. They need to work in this position for a minimum duration of one year to five years.

2. Senior Scrum Master

After Scrum Master, you progress to becoming a Senior Scrum Master. A Senior Scrum Master needs to gather advanced knowledge of the best practices of Scrum and should know how to implement them in teams as well.

3. Agile Coach

For the transition to become an Agile Coach from a Senior Scrum Master. It is essential for you to have a minimum of five years of knowledge in being a Scrum Master along with at least one year of experience of coaching and mentoring.

Scrum is an Agile development framework which is used to manage the process of product development. The Scrum Master is a person who is responsible for implementing Scrum amongst the team members, remove the obstacles faced by them and make sure that the team members understand Scrum and its principles. He does the planning, takes care of the team backlog, sprint retrospective and sprint demo.

Scrum Master certification opens the door to a leap in career growth. There are many certifications options to choose from. With the provided information, we hope you will choose a best Scrum Master certification as per your expectations and requirement work towards your getting your dream job.

KnowledgeHut

KnowledgeHut

Author

KnowledgeHut is an outcome-focused global ed-tech company. We help organizations and professionals unlock excellence through skills development. We offer training solutions under the people and process, data science, full-stack development, cybersecurity, future technologies and digital transformation verticals.
Website : https://www.knowledgehut.com

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3 comments

Kisha 19 May 2019

I wanted to thank you for this great read!! I absolutely loved every bit of it. I have you bookmarked to check out new things you post?

Jeffery 24 Jul 2019

Great article! Thank you :)

bindu reddy A 06 Aug 2019

Hi, Thanks for the wonderful explanation about Scrum Master Certification. I learned scrum master roles and salary and complete guide was awesome. Thank you knowledgehut for a great article!

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In the case of process, communication is designed and requires specific content. WORKING SOFTWARE OVER COMPREHENSIVE DOCUMENTATION Historically, a mammoth amount of time was spent on documenting the product for development and delivery. Technical specifications, requirements, prospectus, test plans, documentation plans, and interface design were the documents that were created which required lots of time. This mammoth list caused long delays in development. Agile does not eliminate documentation, but provides all the information that is required for the developer to complete the work without getting bogged down in finer points. CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION  Customers are involved in all the agile phases of the project. There is total transparency. The Traditional methodologies have customers negotiate before the project starts and the project ends. This results in wastage of both time and resources. In the agile development process customers are kept in the loop and information is provided to all stakeholders by the product owner; this ensures that the final product meets all the requirements as per the expectations of the client. RESPOND TO CHANGE OVER FOLLOWING A PLAN Changes should be avoided in Traditional software development as they are considered to be expensive. The intention was to develop elaborate plans, with a well-defined set of features. Higher priority features are developed first and the rest follow. Delivering in the order as prioritized by the product owner will help the team work on itemized sprints. With Agile, the iteration means priorities can be shifted from iteration to iteration and new features can be added into the next iteration as required. Agile accepts changes as they are ways to improve a project/product. THE TWELVE AGILE MANIFESTO PRINCIPLES The Twelve Agile Manifesto Principles are the guiding principles that are included under the title “The Agile Movement”. Agile Manifesto architecture demonstrates the movement’s intent as described by Alistair Cockburn, one of the signatories to the Agile Manifesto, which is to bring development into alignment with business needs. The twelve principles of agile development include: CUSTOMER SATISFACTION THROUGH EARLY AND CONTINUOUS SOFTWARE DELIVERY: Customers will be happy when the software is delivered early for testing and feedback and when they are kept in the loop about the progress, the implementations, and product developers acknowledge the delivery value by fulfilling their top priority requirements first. A completed Iteration has an outcome, a working code to respond to the ever-changing user requirements. ACCOMMODATE CHANGES EVEN LATE IN DEVELOPMENT: Agile methodology stresses on responding to change instead of staying strictly aligned to an approved plan as was the case in the traditional methodology. It is a simplified version of handling changes with no formal documentation or approval. The changes are integrated for the customer’s competitive advantage because it takes care of the market changes in the business to bolster your advantage to emerging opportunities. DELIVERING WORKING SOFTWARE FREQUENTLY: Provide immediate value to the customers by delivering features that are done. The development teams are wholly responsible for completion of sprints. They ensure that each feature developed is tested, and matches the customer’s requirements before it is delivered. The project team needs to focus on the delivery of value to the customer within a fixed delivery timeframe. BUSINESS PEOPLE AND DEVELOPERS WORK TOGETHER DAILY : Agile accepts changes in software development. It is hence important to clarify requirements on a timely basis to always keep all the team members notified and up-to-date during the development of the software. SUPPORT, TRUST AND MOTIVATE TEAM: Agile depends on focused, trusted, and motivated individuals to complete projects as per requirements of the client. Development teams have all the power to select the work they are most interested in by self-organization with no interference from the external management. FACE-TO-FACE CONVERSATION WITH DEVELOPMENT TEAM: Feedback via face-to-face interaction or video conference with development teams in different geographical locations is always encouraged as it assists in easy and smooth transfer of information amongst the members. WORKING SOFTWARE IS THE PRIMARY MEASURE OF PROGRESS: The only way to measure success factors is by delivering a working product that satisfies the customer’s needs. Delivering functional software to the customer is the ultimate way by which progress can be measured. AGILE PROCESSES TO SUPPORT A CONSISTENT DEVELOPMENT PACE: Teams establish the velocity rate at which they can deliver working software, and they follow the same process with each release. Agile methodology aims to keep the work-life balance of development teams and never burden them with huge amount of work, thus keeping them happy and motivated.  ATTENTION TO TECHNICAL EXCELLENCE AND DESIGN: The right technical skills and good design ensures the team can maintain the pace, constantly improve the product, and sustain market changes. SIMPLICITY: Focus on things that are important to add value to the project and customers. Develop the product as required and get the job done correctly. SELF-ORGANIZING TEAM ENCOURAGES GOOD ARCHITECTURE, REQUIREMENTS AND DESIGNS: In Scrum methodology, the team has overall control and is responsible for completing each sprint. The team performs in the best possible way needed to carry out the task. There is no interference of the project manager or from the human resources department. REGULAR REFLECTIONS ON HOW TO BECOME MORE EFFECTIVE: Self-improvement, process improvement, enhancing skills, and techniques help team members work more efficiently. It is imperative for Scrum teams to work and focus as a cognitive unit.  Working out new plans, checking requirements and adapting to changes will help the Scrum team to work more efficiently. THE GREAT AGILE DEBATE Agile development is a method based on iterative and incremental development. The requirements and solutions evolve in short sprint iterations through collaboration within self-organizing, cross-functional teams. The idea of the Agile method is to create a working software, compliant to change, and incorporate Face to Face interactions and collaboration over processes, tools or plans. It’s based on the principle of incremental delivery of the business value as quickly as possible through iterative development of software. The Agile Manifesto is the basis of the Agile practices, processes and principles etc used today. AGILE STRENGTHS:  It breaks tasks into small increments to allow the project to adapt and change quickly with the markets or client’s needs A project is developed in short iterations, or short time frames lasting from one to four weeks.  At the end of each iteration the agile approach allows teams to demonstrate the progress of the project to stakeholders; this ends the risk of bugs. Moreover, changes and additions can easily be adapted in each increment; this closely meets the client’s expectations. THE AGILE INDUSTRIAL COMPLEX The Agile community is now the Agile Industrial Complex.  It is that web of agile institutions, Agile thought leaders and Agile consulting firms that implicitly collude to make normal the very harmful and disrespectful imposition of Agile practices on teams without consent.  According to Martin Fowler agile had become mainstream in 2016. It is no longer exotic or frowned upon on, as in the early days. Growing agile industrial complex scenario: Organizations have spun the simple agile methodologies into complex industrial processes. This complex agile industrial has ballooned up and further used only for commercialization purposes. The agile-industrial complex trains people provide shiny certificates and pushes those people into consulting or managing positions. Focus on methodology: Every organization today focuses on agile methodologies for creating different products. This has resulted in the implementation of agile methodologies in organizations without any technical excellence of able and experienced engineers.  Focus on projects instead of products: Instead of connecting development team with clients and focusing on quality, the deadline and finishing of the project is prized or is given more importance. IS THE MANIFESTO STILL RELEVANT? The Agile Manifesto has made a profound effect on software development, even reaching beyond into the wider world of business. There’s ample evidence that the Agile Manifesto remains relevant in software development even today. The Agile Manifesto established some core elements of the best modern software development practices, which are still industry standard.  Examples of its influence include: Scrum:  A framework for small teams based on Agile Unified Process: A simplified version of The Unified Process (UP), or Unified Software Development Process Dynamic Systems Development:  An approach to project management and solution delivery Agile Alliance - Guide to Agile Practices: A collaboration between the Agile Alliance and PMI The emphasis on fast shipping had a major influence on changing the way physical goods are delivered around the globe.  WHAT DOES IT ALL MEAN? Agility means development with incremental approach, making small changes quickly, and learning from it through stakeholder feedback, making adjustments to our understanding of problems and repeating this many times. What to do: Find out and Plan the development incrementally within sprints. Initiate small steps towards your goal with quick deliveries. Adjust the understanding based on the feedback received. Lessons learnt should be implemented efficiently. Repeat all the steps. Below are a few simple steps that really describe what agile is all about.  Decide the goal to achieve. Perform small changes, test it, learn from it, adjust and repeat. Try to write code in agile way which is easy to change later. Implement small changes, get immediate feedback, initiate small iterations and make decisions that remove impediments for future changes as much as possible. Resolving problems using these basic agile principles, step by step at a time will ensure smooth transitions. The tools and methodologies will help to achieve agility. Avoid adding more processes.  Agile is a simple and fast way of learning and improving by taking small steps, one after the other. CONCLUSION Implementation of agile values to the project development process promotes communication both horizontally and vertically throughout the organization. It enhances innovation through high-performance multidisciplinary development teams and enhances business value by involving the client throughout the incremental delivery process. Improved communication, teamwork, collaboration, and organizational change improve the business value of products during the preliminary stages and throughout the project development lifecycle stages. Below are the concluding thoughts about Agile implementation Agile was born to simplify the lives of software developers, testers, and organizations. Transition from plan-based approach to Agile should result in the reduction of management overhead and lessen the burden of formalities from the creative development team. Be mindful of eliminating the right column of Agile Manifesto i.e., processes, tools, documentation, contract negotiation and the plan.  Agile methodology leads to avoiding misconceptions and helps in creating complex products. 
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12 Principles Behind the Agile Manifesto

Long before Agile came into existence, almost ev... Read More

Career Boost with CSM Certification

The ecosystem and landscape around every business is changing drastically. Digital technologies enable entities to develop digital products / services and to conduct their business significantly differently.  Example: Physical gift cards are now digital gift cards., like Amazon’s gift cards which can be shared with the near and dear ones during festive seasons or occasions. Customers can quickly buy this digital product online and gift it in a matter of a few seconds. This creates value for the customers and benefits the company that sells this product.  Organizations are heavily investing in newer technologies and at the same time focussing on refining their existing processes and working culture.  This enables them to increase and improve the speed and quality of the deliverables and also enhance customer experiences.  This is why global entities have taken on many best practices to contribute to the success of the interactions they have with different stakeholders. In this digital era, faster turnaround time is seen as one of the important traits of organizations developing and selling digital products. To accomplish this objective, IT organizations are exposed to a gamut of agile development models.   Today, “Scrum” (an agile development practice) is widely used as a mainstream practice in software development lifecycles, to create digital products like software. Let’s take a look at the overview of Scrum practices and understand how Certified ScrumMaster® (CSM®) certification can help you and your business. Scrum - an overview:Scrum methodology is based on principles like KISS (Keep It Simple & Straightforward) and progress iteratively with feedback.  This practice is: lightweight and implementable model. based on team collaboration. deceptively simple yet difficult to master.  based on “just enough” process and documentation mindset. An Analogy: Think about running a ten thousand metre race as a marathon run and slice the same race into some equal segments or sprints. Speed and quality increases when we slice the effort and maintain a constant pace or cadence.Scrum revolves around a concept called as “sprint” or a “timebox”.  So, sprint is a timebox of 2 to 4 weeks used to deliver some parts of the complete software in an iterative fashion. A simple sprint structure is expressed in the below diagram.  An Analogy: A teacher teaching the principles of abacus to the children divides the learners into four groups. The first set of children are beginners. They are taught to learn the abacus tools from scratch. They don’t have any targets as such. The second group of children know how to use the abacus tools and formulae. They are provided with a set of sums to solve with an upper time limit (for example 10 sets of sums in 10 to 15 minutes). The third set of children are in the advanced level. They are proficient enough to solve seventy to eighty sets of sums using abacus tools in less than five to seven minutes. Fourth set of expert level kids solve hundred plus sets of sums within five minutes with very minimal errors or no errors at all even without having a time pressure.  From the above analogy, we can conclude that when we repeatedly practice a simple method many times over and over, we gain perfection, maturity, speed and quality. We can now relate it with Scrum methodology. Scrum operates around simple processes which revolves around the Deming’s cycle (Plan-Do-Check-Act). Let’s get introduced to some of the basic elements of Scrum which revolves around roles, artifacts and ceremonies.  Basics of Scrum: Scrum Roles:   Product Owner: The Product owner understands business, customer, market and stakeholder needs. This role serves as the voice of the customer who is responsible for maximizing the value of the product or software.   Scrum Master :The Scrum Master is responsible for ensuring that Scrum is understood and enacted by all the stakeholders who interact with the scrum teams. Anyone who wears the cap of a Scrum Master has to take up a versatile range of roles such as facilitator, coach, mentor, trainer, enabler, change agent, servant leader etc.  Development Team:The Development Team consists of T-shaped professionals who do the work of delivering a potentially releasable increment or a minimum viable product at the end of each sprint. Cross-functional teams who can collaborate and self-organize are capable of delivering the products to the stated quality.   Scrum Artifacts: Product Backlog: The product backlog is simply all the things that need to be done within the project. In traditional project management, a product backlog can be referred to as a Requirements Documentation. This document is owned by the Product Owner and the requirements are prioritized based on the business value. Needs are captured in the form of user stories with acceptance criteria.  Example of a user story:  As a customer of the bank I want to update my latest communication address on my own using the bank’s app So that I can receive all the parcels/documents sent by the bank without missing them.Sprint Backlog: The Sprint backlog is a list of tasks identified by the scrum team to be completed during the sprint. During the sprint planning meeting, the team selects some number of product backlog items usually in the form of user stories, and identifies the tasks necessary to complete each user story. In traditional project management, this is also called as an Activity List.  Minimum Viable Product:  A Minimum Viable Product (MVP) is the sum of the Product Backlog items delivered during each sprint. Delivering the MVP in each sprint is fundamental to the scrum because when work is divided into simple pieces it can be finished in a short iteration. Example: An insurance company’s software development team is developing a mobile based app to sell their insurance products. In the first 3 sprints, the development team, delivers functionality and features that enable customers to buy insurance products online. Iteratively, the team delivers minimum viable products such as network locator, branch locator, feedback, track/modify policy, e-insurance card and so on.  Scrum Ceremonies: Sprint Planning:  The purpose of the sprint planning meeting is to estimate and forecast the work that can be accomplished by the team in the given sprint. Sprint backlog is the output of this meeting. Daily Stand-up: The purpose of the daily stand-up or daily scrum is to plan the day, identify risks and ways to mitigate them. Updated sprint backlog and burn charts / scrum board / Kanban board are the outputs of this activity.Sprint Review: The purpose of the sprint review is to showcase or demonstrate the developed feature to the product owner and other stakeholders. This promotes quick feedback.  Sprint Retrospective: The purpose of the sprint retrospective is to identify improvements and mature the ways of working in the subsequent sprints.Certified ScrumMaster (CSM) Certification from Scrum Alliance: This is an instructor-led training program designed and crafted to increase the knowledge base on fundamental elements of scrum practices in about sixteen hours. This program will be driven by a Certified Scrum Trainer® (CST®).  This certification is apt for professionals who: aspire to become a Scrum Master are project managers who encounter Scrum work with Scrum teams are Business Analysts who interact with Scrum teams are in IT Operations team and collaborate with Scrum teams want to begin their agile journey want to take other advanced certifications offered by Scrum Alliance want to learn the foundations of Scrum Exam:  After successfully completing the course, a candidate can take an online examination. 37 right answers out of 50 will enable a participant to earn the CSM certification. The time limit for the exam is 60 minutes.  Maintaining the certification :  Keeping the certification active is a good way to continue reaping the benefits of being certified. An active certification will help practitioners stay connected with the agile community, share and gain knowledge and help the community thrive. To keep the credential active, a renewal fee of $100 for two years is applicable. One also has to clock 20 learning hours called SEUs (Scrum Education Units®) once in two years towards maintaining the credential.  Benefits of CSM certification: helps in improving career prospects helps in marketability of one’s profile helps in demonstrating and improving the credibility of one’s profile Conclusion:  In a nutshell, Scrum is a software development framework which supports the value statements of the Agile Manifesto. Roles, artifacts and ceremonies of Scrum encourages “individuals and interaction” promoting a transparent, self-organizing, trustful, collaborative environment, focuses on delivering “working software” or minimum viable product with just enough documentation, promotes “customer collaboration” and infuses a mindset to “welcome changes” based on feedback and business value. Scrum facilitates a disciplined way to develop products in an iterative way using timeboxing as its core mantra.  Other agile practices such as Lean, Kanban, DevOps, Test Driven Development, Behaviour Driven Development, Feature Driven Development, eXtreme Programming, can be used alongside or to complement Scrum practices.  Scrum can also be scaled up to make it suitable to work with larger sets of teams. Existing project management practices can be tailored to infuse Scrum into their ways of working. Any organization adopting Agile, can kick start the adoption by embracing Scrum as a steppingstone. Although there are many different certifications available on agile practices, CSM is seen as a simple and easy way for professionals to begin their Scrum/Agile journey. As per the data published in www.scrumalliance.org there are more than a million professionals across the globe who are certified in various agile certifications offered by Scrum Alliance. So why wait? Grab your opportunity now! 
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Career Boost with CSM Certification

The ecosystem and landscape around every busines... Read More

ScrumXP

This article briefly talks about popular Agile methodologies Scrum and XP, and how both these frameworks have been merged into ScrumXP—giving you the best of both worlds!  Scrum Scrum is the leading Agile framework practiced in the industry today. It follows an iterative approach where development cycles are 2 /3/4 weeks long. At the end of every iteration an incremental version of the product/solution is ready to be shipped.  Scrum prescribes events / ceremonies and specific roles within the team in order to achieve alignment and agility.  Sprint Ceremonies /Events Sprint Planning at the start of the Sprint Daily Stand-up during the Sprint Sprint Demo and Review to showcase the incremental working software developed in the iteration Sprint Retrospective at the end of the Sprint Scrum Roles Product Owner – Responsible for the product that is being developed. Is the representative of the Customer and Business. Scrum Master – Facilitates and orchestrates the various Scrum events, guides the team to align with Scrum values and principles. Team Member – Focusses on achieving Sprint goals, continuously strives to improve. Scrum Values  Courage - Every team member feels safe to fail and learn, to seek help, to say ‘no’ and question something that is going wrong. Commitment – Commits to Sprint goals as a team. Does not overcommit.  Focus - Aims to complete what is started and steer away from distractions and unprioritized/ "shoulder tap" work. Limits Work in Progress. Openness - Seeks and values feedback and opportunities to learn. Makes impediments, failures and learnings visible. Respect - Team collaborates and acknowledges the work and achievements of every member. Builds trust. Extreme Programming (XP) XP is one of the earliest ,most successful and proven Agile Methodologies.  It is very specific regarding the practices to be followed. XP is recommended to be used when the Customer is fully committed to deep involvement with the development team. XP teams rapidly produce software in short(mostly one week) iterations taking immediate feedback from the Customer. XP Values Communication – Communication within the team is as important as communication with the Customer Simplicity - Building a system that is easy to revise and maintain. Trying not to engineer too many and too much and only do what is required at that time. Feedback – Continuously striving to obtain feedback and acting on the feedback from Customer, Team and the Product. Courage – Courage to persevere and do the right thing. Respect – Respect for fellow team members and all stakeholders. XP Core Practices XP mandates certain core Engineering practices that distinguish this Agile methodology from the others. These practices take care of different aspects of agility and are interconnected at the same time.  They are grouped as below. Fine scale feedbackWhole TeamAll the contributors to a project – Developers, Testers, Analysts, Coaches etc who are part of the Project are part of the “Whole Team” that is centered around the Customer.Planning GameThe Customer presents the desired features and lays out an initial plan for the project. XP teams revise the release plan regularly.During Iteration Planning, the Customer presents the features desired for the next two weeks. XP teams build software in two-week “iterations”, delivering running, useful software at the end of each iteration.The total involvement by the Customer during Planning is an important practice of XP.Pair ProgrammingAll production code is touched by two team members. This ensures there is already another “reviewer” at work as the code is getting produced. This practice largely avoids bugs and coding errors.Test Driven DevelopmentTest before code is religiously practiced. Before a single line of code is written, a test for the same has to be written and run. This immediate and short feedback loop immensely helps to avoid waste, like bugs and wrong code.Customer TestsAcceptance Tests are defined by the Customer to validate if the features that are being introduced are fit to the purpose. The team automates these tests and builds a suite of such tests to run whenever required and to get immediate feedback from the system to check if all is well.Continuous processContinuous IntegrationContinuously integrating the code avoids the major problems that creep up when it is done  just before the release. Testing on a fully integrated system helps to detect critical bugs that might otherwise stay undetected for long.Design ImprovementDesign Improvements and Refactoring happens at healthy intervals to ensure system is cohesive and loosely coupled. This ensures the system can be easily extended with new features, scaled when required and maintained in good health.Small ReleasesWorking Software is delivered to Customer at the end of every iteration – either for actual use or evaluation and to obtain feedback.Shared understandingCoding Standards are practiced so that there can be collective ownership and any team member will be able to understand the code.Pair Programming and Coding Standards ensure that code is not owned by one single person and is the responsibility of the team.Design is kept simple and continuously improved and revised to cater to the current functional demands. Design is not done up-front but done at regular intervals.XP teams use a common system of names to ensure a common understanding of the system.Programmer welfareSustainable PaceXP ensures the team members work at a pace that can be carried out for a very long time.  The system avoids situations where the team members are left wanting for work at times and then have to scramble to finish deadlines.Scrum and XP – What is common and different. Scrum and XP are two popular Agile Methodologies having the same larger goal of delivering to the customer incrementally and iteratively. Both the methodologies lay great importance to customer centricity, feedback mechanisms, continuous improvement and building sustainable empowered teams.  There are few differences in the implementing mechanisms of these methodologies.  Iteration Duration: Scrum Iterations last for 2 /3/ 4 weeks. XP iterations are usually very short – one week long or at the most 2 weeks. Role of the Customer: XP and Scrum have Release Planning and Iteration Planning sessions. But unlike Scrum, in XP the Customer drives the planning and schedules the Release.  The Customer continuously interacts directly with the Teams in XP, while in Scrum the Product Owner represents the Customer and Business. The XP teams ensure to deliver a working bug free system at the end of every iteration. Customer chooses to evaluate and provide feedback or Release to the end users. Scrum teams deliver working software at the end of every iteration. The Product Owner with the input from teams decides on the right time for General Availability (GA) Release depending on the Market Readiness, Customer input etc. Practices: Scrum recommends using Engineering Best Practices like TDD, Pair Programming, Code Refactoring etc. but XP takes it to another level by mandating these Engineering Practices. Scrum recommends that items planned within a Sprint are unchanged until the end, but in XP, teams accommodate a sudden change of priority even during the iteration, by swapping items if work has not started on it. Roles: Scrum has dedicated Scrum Ceremonies whereas XP does not prescribe it per se. Scrum has a dedicated Scrum Master who facilitates these events, but XP does not have a Scrum Master.  XP teams get guidance from Agile Coaches.  ScrumXP- Using the best of Scrum and XP Practices When there are two great practices, there is always a tendency to combine both and get the best of both the worlds. “Lean-Agile”, “Scrumban”, “ScrumXP” are some examples of hybrid terms that have become increasing popular by combining two philosophies (e.g Lean and Agile ) or two methodologies (e.g Scrum and Kanban / Scrum and XP). ScrumXP is a hybrid practice making the most of both Scrum and XP. XP has laid out some very effective Engineering practices that teams practicing Scrum can greatly benefit from.  Many teams practice Scrum as their process framework and include the very effective and efficient core Engineering XP Practices in their way of working. This gives rise to the highly productive ScrumXP hybrid model of working. Mostly the ScrumXP teams retain the Scrum Master and Product Owner roles within their teams to take care of the required orchestration and facilitation. ScrumXP and SAFe “Team and Technical Agility” is one of the key competencies of SAFe. By following  ScrumXP the SAFe teams take care of the team Agility through Scrum Practices and Technical Agility through XP Practices.  The robust Engineering practices of XP ensures the product being built is of very high quality, easily extendable, maintainable and sustainable. In conclusion, ScrumXP provides the best of both worlds. Teams can begin with Scrum and continuously improve by including the robust core XP Engineering practices like TDD, pair programming, code refactoring etc— not because it is mandated but because they find it effective. Although, interaction with the Customer is through a Product Owner, the Scrum teams can borrow the Customer Centric approach of XP to remain aligned with Customer expectations. 
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ScrumXP

This article briefly talks about popular Agile m... Read More