CSM® Certification Renewal

All you need to know about the CSM renewal process to keep your certification current

You need to maintain your certification to continue your CSM® journey. Your CSM® certification credential lasts for only two years. This informative article discusses all that you should keep in mind to maintain your CSM® credential.

How to renew CSM® Certification?

After working hard to earn your CSM® certification, you need to avoid its lapse by renewing it every 2 years. You are required to earn a certain amount of Scrum Education Units® (SEUs) in order to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. All the SEUs must be earned within the past 2 years. You also need to pay a renewal fee.

The SEU requirements and renewal fees that you need to pay for renewing your CSM® certification are as follows:

CertificationSEUs requiredFee Per Term
CSM® 20$100

These 20 SEUs can be earned by you in the following ways:

  • By watching community webinar
  • Giving back to the Agile community by volunteering in some way
  • Participating in a local user group
  • Attend a Scrum Gathering at a global or regional level
  • Write a Scrum or Agile blog
  • Read a book on Scrum or Agile

You need to be within 6 months of your current CSM® certification date. Further, you need to follow these steps in order to renew your CSM® certification:

Step 1: Log in to your certification account.

Step 2: Click on the ‘certification dashboard’ which you can find in the settings.

Step 3: Pay your renewal fee by scrolling to the ‘Actions’ window and click the renewal link. 

You can reap the following benefits by renewing your CSM® certification:

  • Get your knowledge, abilities, and skills endorsed by the largest, most established, and influential Agile certifying body to differentiate yourself from others in your field.
  • Increase your opportunities for career advancement and potential for increasing your earnings.
  • Influence the future of Scrum to participate in volunteer opportunities.
  • Open your path towards obtaining more advanced certifications.
  • Promote your achievements by displaying a digital badge.

Why should you go for a CSM certification?

Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster course boosts your confidence in implementing the Scrum framework effectively in organizations.

CSM® certification- Adding value to your career

As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

  • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
  • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
    • Scrum Master
    • Delivery Lead
    • Agile Scrum Master
    • Program Manager
    • Project Manager
    • Agile Coach
    • Automation Engineer
    • Project Lead

Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. The Certified ScrumMaster® can upscale an organization in the following ways:  

  • Guide the team members throughout the product development
  • Help the team deliver quality products
  • Participate in the team activities with ease and also learn how to own a task
  • Resolve the impediments and enhance the team’s collaboration
  • Act as a change agent and enable a culture in which teams can flourish
  • Become a servant leader for Scrum teams that are involved in developing high-end products

Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-

  • Gain a high degree of proficiency in executing Scrum
  • Contribute in creating a healthy work environment
  • Earn the skills that make an individual immune to internal and external distractions
  • Become self-motivated to escalate the performance of the team
  • Get more job opportunities in IT as well as non-IT organizations with a good pay

Process to become a Certified Scrum Master

Steps to become a CSM

  • Step 1: Follow an easy and hassle-free approach to register on KnowledgeHut, a Global REA of Scrum Alliance (SA).

  • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers (CSTs).

  • Step 3: SA will send you a link to create login credentials on successful completion of course.

  • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

  • Step 5: Take the 1 hour online CSM test which comprises of 50 MCQs by using those credentials.

  • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

  • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

  • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA. Also, refer to our getting started guide: How To Become A Certified Scrum Master.
  • Step 9: You have to renew the certification once every two years.

Prerequisites

There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

  • Further their career in project management. 
  • Deepen their understanding of Scrum. 

Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. But, it is recommended that you have basic knowledge of using Scrum in a real-world context, in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by KnowledgeHut. 

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • Anyone who would like to build a career as a Scrum Master

KnowledgeHut Experience

EXPERIENTIAL WORKSHOPS

Learn from the real-world experience of accredited industry experts and take advantage of engaging in-class activities and simulations.

ELITE PANEL OF CSTs

Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

MENTORSHIP BY INDUSTRY EXPERTS

Get real-world tips and time-tested techniques from highly qualified mentors with industry experience.

GATEWAY TO SCRUM COMMUNITIES

Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

CONTINUOUS LEARNING AND SUPPORT

Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

POST-CLASS CAREER SUPPORT

Six months of post-training mentor guidance to overcome challenges in your Scrum career and accelerate professional growth. 

GLOBAL REA

KnowledgeHut is a Scrum Alliance Registered Education Ally (REA); several thousands of professionals trained across 100+ countries. 

100% SUCCESS GUARANTEED

Our CSM training program comes with a 100% Success Rate and 100% Money-Back Guarantee. Over 35,000+ professionals trained globally!


CSM Course Curriculum from Scrum Alliance

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


What you will learn

At the end of this activity, you will be able to-

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics covered

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


What you will learn

At the end of this activity, you will be able to-

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics covered

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


What you will learn

At the end of this activity, you will be able to-

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics covered

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


What you will learn

At the end of this activity, you will be able to-

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics covered

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


What you will learn

At the end of this activity, you will be able to-

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics covered

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


What you will learn

At the end of this activity, you will be able to-

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics covered

  • Activities in daily scrum
  • Activities in sprint retrospective

Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.


What you will learn

At the end of this activity, you will be able to-

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics covered

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


What you will learn

At the end of this activity, you will be able to-

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics covered

  • Definition of Ready for user story
  • Definition of Ready for sprint

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


What you will learn

At the end of this activity, you will be able to-

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics covered

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


What you will learn

At the end of this activity, you will be able to-

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics covered

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


What you will learn

At the end of this activity, you will be able to-

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics covered

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Topics covered

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


What you will learn 

At the end of this activity, you will be able to-

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics covered

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


What you will learn 

At the end of this activity, you will be able to-

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics covered

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


What you will learn 

At the end of this activity, you will be able to-

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics covered

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

What You Will Learn in this CSM Workshop

Why Global Corporates Prefer KnowledgeHut As Their Training Partner

A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

  • Training delivered in 70+ countries.
  • 250+ industry-relevant courses.
  • Consulting and coaching to transform organizations.
  • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
  • 500+ Clients
  • Accenture
  • Amazon
  • Capgemini
  • Coca-Cola
  • Cognizant
  • Honeywell
  • HP
  • IBM
  • JP Morgan
  • Nokia
  • Philips
  • Sony
  • Wipro
Talk to scrum expert

Individuals Can Enroll In Groups To Avail Huge Discounts

By registering in groups, you can save up to 15% on the course fees. The discount you can avail will depend on your group size.

JOURNEY OF A CERTIFIED SCRUM MASTER PROFESSIONAL


FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.


Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

We provide the hard copy of the courseware for our classroom participants.

KnowledgeHut is a leading Registered Education Ally (REA) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the cities across the globe and here are a few listed for your reference:


Bangalore  Hyderabad Mumbai
Delhi Kolkata Gurgaon
Noida Chennai Cochin
Pune New York Chicago
San Francisco Atlanta Washington
Houston Austin Los Angeles
Dallas Boston Seattle
San Jose Singapore Kuala Lumpur

Our CSM training is live and is available in both Live Instructor-Led Virtual and Classroom Training formats. 

Yes, but this needs to be done at least 10 days prior to the training start date.


Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group*, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

*Note: Not applicable for Singapore region

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

With our 100% Satisfaction Guarantee policy, you are assured of the highest standards of quality. At KnowledgeHut, we strive to ensure that your learning experience with us is beyond reproach. However, if for any reason your expectations are not met, we will refund the course fee in accordance with our 100% Satisfaction Guarantee policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

KnowledgeHut has trained over 250,000+ Agile professionals with a 100% success rate. Our goal is to have you succeed in your CSM exam in the very first attempt too. Until you achieve your goal, you’ll receive comprehensive exam prep support every step of the way. However, if you do not clear the CSM exam, we will refund 100% of your money as per the following:

  1. If you attempt your CSM exam on the last day of training and do not pass it on the first or second attempt (both taken on the same day), we shall refund your course fee within 7 working days.
  2. You must initiate a refund request by writing to us via email within 7 days of purchase.

CSM Training and Certification FAQs

Certified ScrumMaster®

A Certified ScrumMaster is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

The most important skills that every Scrum Master should have are as follows:

  • Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system. 
  • Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.
  • Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.
  • Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.

The exponential growth of Scrum, combined with the rising Scrum adoption in 65% of IT enterprises globally indicates the need for Certified ScrumMasters who can facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps reinforce your industry identity as an Agilist who can lead projects to successful execution.

The Scrum Master role is created to be a part of the Scrum framework. The name itself indicates that a person is an expert at Scrum and ensures that his/her team is also following the Scrum framework correctly. Scrum Master is responsible for creating a culture of trust, self-organizing teams, and transparency while removing the obstacles that are inhibiting the project’s progress. Here is a list of several Scrum Master certifications along with the certification bodies:


Certification Body Certificate Name
Scrum AllianceCertified ScrumMaster (CSM)
Scrum.orgProfessional Scrum Master (PSM ™ )
Scaled Agile Academy SAFe® Advanced Scrum Master (SASM)
Project Management Institute (PMI)®Project Management Institute- Agile Certified Practitioner (PMI-ACP)®
SCRUMstudyScrum Master Certified (SMC ™ )

Scrum Alliance, the renowned Agile membership and certification organization for the professionals offers various levels of certification to become proficient in Scrum. The certifying body always believes in a high level of personal interaction to understand Scrum. The newly designed course model of Scrum Alliance fosters collaboration, increased productivity, and success among the team members.


Membership of the Scrum Alliance community offers you a networking platform if you are interested in your Agile journey and lets you connect with other Scrum practitioners. It aids you to get future growth through certification, knowledge sharing, and community support, which is very rare in the IT domain.

A Certified ScrumMaster (CSM) training workshop is conducted by a Certified Scrum Trainer (CST) and teaches the Scrum terminology, practices, and principles that will enable the participant to act as a Scrum Master or Scrum team member. This credential is a first step on the path to a successful Agile career.

Yes, there is an online/virtual course for CSM. 

Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources.  In addition, CSMs can use a specially designed logo to highlight their credentials.

According to Scrum Alliance, a Certified ScrumMaster course helps increase the likelihood of a project’s overall success by applying Scrum principles and techniques in the right way. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals

Job opportunities are continuously increasing in number which in turn is raising the demand for professional and skilled scrum masters. Our training will give you an edge in your job search and help you to get a high-paying job that will set you up to go in a new direction in your Agile journey.

Not just software companies but many other industries are looking for Scrum Masters to improve their organizational processes. Here is the list of top industries and companies that have hired Certified Scrum Masters:


Information Technology:

  • Philips
  • Dell
  • Honeywell
  • Allstate India
  • Goldman Sachs
  • Siemens
  • Informatica
  • Capgemini
  • Intel
  • Zensar Technologies
  • Accenture
Telecom:
  • Vodafone India Services Private Limited
  • Techstar Software Development India Pvt
  • Nokia Siemens Networks Ltd
  • France Telecom
  • NewWave Telecom & Technologies
  • ENGIE Insight
  • Rockwell Automation
  • Synacor
  • Frontier Communications Corporation
Federal:
  • First Tech Federal Credit Union
Manufacturing companies:
  • Applied Materials India Private Limited
  • Applied Materials
  • Johnson Controls

Tool Name

Features

Cost

Jira

The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days

$8/user/month

ScrumDO

This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users

Manuscript

A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users

Axosoft

This scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users

Targetprocess

This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version

$20/user/month

Yodiz

It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users

$3/user/month

Quickscrum

This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

$3/user/month

Scrumwise

It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

$7.50/user/month

ScrumDesk

Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users

ClickUp

It helps to make projects more productive with a well-designed and intuitive platform.

$5/user/month

Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

The certifications offered by Scrum Alliance provide several ways of proving yourself as a competent and skilled Scrum and Agile practitioner. Here are the three Scrum Master certification levels by Scrum Alliance:


1. CSM (Certified Scrum Master)

Introductory course for those wishing to become a Scrum Master or play a role as a Scrum team member.

2. A-CSM (Advance – Certified Scrum Master)

Advanced course for those who have work experience as a Scrum Master.

3. CSP (Certified Scrum Professional)

Pinnacle/Expert-level course for individuals wishing to build mastery in the Scrum Master role.

Your next step toward a Certified Scrum Professional after earning your CSM certification and a year of experience working as a CSM on a Scrum Team is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

Agile refers to a mindset on how to approach software development. Scrum is the most widely used Agile framework, amongst others such as Kanban and Extreme Programming.

The term Agile was coined in 2001 when the "Manifesto for Agile Software Development" was created. The authors were the two creators of the Scrum famework, together with 15 others who had a similar mindset on how to approach software development. The manifesto stresses the need to deliver software that customers value early and continuously during development. This way, that what is delivered can be changed rapidly during development, based on customer feedback. To make this possible, close collaboration is needed between developers amongst each other, and with their clients.

Scrum provides a structure on how to work from an Agile mindset. While originating from software development, Scrum is defined in a more generic manner. It is also applied in other domains than software, such as marketing. The framework helps a self-organizing team to get things done frequently and in close collaboration. There will be many opportunities during development to inspect what has been delivered so far, and to improve the way the work is conducted.

The cost of the 2-day Certified Scrum Master or CSM course is between $800 and $1500 in US and between INR 18,000 to INR 25000 in India. The cost of the exam is included in this. Apart from this, you will also have to pay $100 every 2 years to renew the certification.

CSM and PSM certifications focus on the software development process. Neither is better than the other. The certificate that you should go for depends on your current knowledge and your goals. Here are some differences between the two that will help you make the decision:

  • Getting the certification

You can get the CSM certification by attending the 2-day training. You will need to enroll yourself in an institute and undertake the training. You will have free 2 attempts to pass the exam, within a 90 day period after completion of the course. If you fail the test twice or take it up only after 90 days, you will be required to pay a $25 USD test attempt fee. PSM certification from Scrum.org has three certification levels - PSM I, II, and III. You need to purchase the password from scrum.org for enrolling yourself. For taking the PSM I exam, you must have a deep understanding of Scrum.

  • Passing rank

You need at least 74% marks in the exam to get the CSM certification exam. For PSM, you need at least 85%.

  • Exam pattern

CSM only has multiple choice questions while PSM might have multiple choice questions, true/false type questions, multiple answer questions, and essay type questions depending on the level.

  • Cost

The cost of the CSM certification ranges between $800 and $1500 in US and between INR 18,000 to INR 25000 in India depending on the training institute. PSM certification costs differ depending on their levels. The cost of PSM I, II, and III is $150, $250, and $500 respectively.

  • Need for renewal

CSM certification is valid for only 2 years. You will be required to pay $100 every two years to renew your certificate. For PSM, on the other hand, there is no need for renewal. Once you have passed the exam, the certification will be valid for life.

Here is a step-by-step process to get the CSM certification:

  1. Attend the in-person or online course from a training institute. Make sure that you select the right Certified Scrum Trainer or CST.
  2. Once you have completed the course, accept the license agreement, and take the CSM test. There are 50 questions that you have to answer within 60 minutes. You need to answer 37 out of 50 questions correctly to pass the test.
  3. You will be required to earn t

Meet top CSTs and active practitioners

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Daniel James

Daniel James Gullo CST

CSM, CSPO & Agile

For more than 25 years, Daniel has been teaching, mentoring, coaching, and consulting for organizations of many sizes; from startups to multi-national enterprises. Daniel has led large-scale Agile adoption initiatives for organizations in Financial Services, Education, Health Care, Bio-tech, Pharma, Information Technology Consulting, Professional Associations, and Federal Government.

Daniel is well known and highly revered as 'The hardest working man in the Agile community.' He is the founder of Agile Delaware and frequent reviewer, volunteer, and speaker for the Scrum Alliance, Agile Alliance, PMI and other organizations, including delivering keynote addresses.

Daniel is the Conference Chair for the 2015 Scrum Gathering in Phoenix; he was the Conference Chair for the 2013 Scrum Gathering in Las Vegas; serves on the Trainer Acceptance Committee; is a member of the Coaching Retreat Planning Committee; host of Coaches Clinic events; facilitator of Open Space Events, including the Scrum Alliance's largest Open Space ever in Berlin; and a prolific contributor to a vast array of online forums, blogs, and other social media. Daniel is currently pursuing a PhD in Organizational Development.

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Kok

Kok Ewe Siew CST

CSM & CSD

Kok Ewe ('KE') Siew is an Agile Coach & Certified Scrum Trainer.

KE has been involved in many product development projects in the semiconductor industry since 1994. He had a successful career as a product development engineering manager, but in 2009, he decided that he had had enough of the problems repeatedly encountered by product teams as a result of the waterfall approach to product development. KE decided to join in on a mission by a small group of Agile champions to transform the mindset and culture of the semiconductor giant to Agile, one small team at a time. He became a full-time ScrumMaster/Agile Coach, and started coaching and training Scrum teams.

KE is today a recognized pioneer of the Agile community in his home site, Intel Malaysia. Agile adoption is gaining momentum in the corporation, and KE spends most of his time nowadays mentoring product teams and their managers to help them with their Agile transition. KE has conducted many Scrum workshops teaching Agile principles/values and Scrum practices to new teams. He emphasizes on the importance of the 'Agile mindset' as this greatly facilitates the adoption process. Many of the teams he has trained have successfully embraced Agile thinking to achieve great business results.

KE’s qualifications include a Bachelor of Electrical Engineering (1st Class Honours) from the University of Melbourne, Australia; a Master of Business Administration from the Heriot-Watt University, Scotland; and a Master of Science in Manufacturing Systems and Technology from the Nanyang Technological University, Singapore, under the Singapore-MIT Alliance programme.

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Vijay

Vijay Bandaru CST

CST

Our world is so small but heavily filled with emotions, competitions, games, and politics. I believe in “United we stand, divided we fall” and “It’s easy to pull down but not easy to build up”. So collaboration and knowledge sharing are the key to success and to create an environment where people can have a win-win situation. Collaborative culture should be developed top to bottom in the organizations to enjoy the success and make it long lasting. I always work towards that direction and I also encourage and support the people whom I work the same way.

The core values that I follow in personal and professional life all the time are: Honesty, Transparency, Positive Thinking, Validated Learning, Share and Care, Receptive.

I started my software career in 1998 as a software developer and worked on few ERP, e-Commerce, client-server, web projects and also mobile projects. I played various roles in my career that include: Tech Lead, Project Lead, Project Manager, Senior Delivery Manager, Scrum Master, Agile Coach, and Product Manager. I also have a strong technical background that helps me to contribute to the teams in technical guidance and engineering practices coaching

I started my agile journey in 2009 and played product owner, Scrum Master and Developer roles in various projects/products I have worked with. I thoroughly understand the challenges in these roles. I was fortunate to be part of a large-scale agile transformation in a product based organization using LeSS framework. I have gained great experience as an Agile Coach during this transformation. I helped few organizations to transform into Agile.

I am certified in CST, CAL1, CTC, CSPO, CSP-SM, CSP-PO, CSM, PMI-ACP, ITIL v3 and PMP. Training and coaching is my passion and I contribute to the following training programs:

  • Agile Foundation
  • Scrum Framework with Engineering Practices
  • Certified Scrum Master (CSM)*
  • Certified Product Owner (CSPO)*
  • PMI-ACP (Certified Agile Practitioner)*
  • Agile Estimation & Release Planning
  • Writing effective user stories
  • Path to Agile Coach

Certification Training

I participated as a Speaker in various Agile conferences and you can find the list on my personal website using the below link.

My Elocutions

Work Experience

  • 2016-09-22 - Present Pega Systems Worldwide India (Senior Product Manager)
  • 2012-05-10 - 2016-07-31 IVY Comptech (Agile Coach)

Vijay’s previous Trainings Videos, Photos & Feedback repository 

Quick round of 360 Degree View of Vijay's Training

My name is Vijay Bandaru and I am an Indian. I live in Hyderabad city of Telangana state with my wife and two kids.

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Marco

Marco Mulder CST

Certified Scrum Coach, Certified Scrum Trainer, CSM & CSPO

Marco helps companies to achieve better results by using Scrum and a wider set of Agile practices. He coaches teams, management, Product Owners and Scrum Masters in their adoption and further development of Agile practices. He has coached and mentored several big companies like Randstad, Ahold and Wehkamp and many smaller companies to enhance their agile expertise.

Marco is passionate about the use of Scrum to help teams and organisations to achieve higher customer satisfaction, higher productivity, better predictability, more flexibility, better quality and more fun and excitement!

Marco is a Certified Scrum Trainer (CST) and Certified Scrum Coach (CSC). In 1997 he graduated cum laude in Computer Science at the VU University in Amsterdam. His experience with Agile dates back to 2001, when he worked at OTI on Eclipse related projects.

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Tobias

Tobias Mayer

Trainer

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Michel

Michel Goldenberg CST

CST

Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.

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Hear From Our Scrum Trainees

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Knowledgehut upGrad’s training is truly world-class. I had enrolled for CSM® training and what I experienced was more than I ever expected. The classes were very engaging, and the concepts were explained with examples for ease of understanding. I recommend Knowledgehut upGrad to anyone interested in getting CSM training and other certifications.

Dibin Babu

Attended Certified ScrumMaster (CSM)® workshop in July 2022
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Enrolling for the CSM® training was one of the best decisions that I had made. The service right from enrolling to certification was excellent. The training was filled with real-time Scrum activities and simulations which made the concepts easy to understand. This helped me clear the exam with confidence.

Antriksh Vashistha

Attended Certified ScrumMaster (CSM)® workshop in July 2022