CSM® Training in San Francisco, CA

Become an exceptional Scrum Master with real-time Scrum activities and simulations

  • Global Registered Education Provider (REP) of Scrum Alliance
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge
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Why should you go for a CSM certification?

Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster® (CSM®) course boosts your confidence in implementing the Scrum framework effectively in organizations.

CSM® certification- Adding value to your career

As a Certified ScrumMaster, you will be known as being part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

  • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
  • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
    • Scrum Master
    • Delivery Lead
    • Agile Scrum Master
    • Program Manager
    • Project Manager
    • Agile Coach
    • Automation Engineer
    • Project Lead

Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. A Certified ScrumMaster® can upscale an organization in the following ways:  

  • Guide team members through the product development
  • Help the team deliver quality products
  • Participate in the team activities with ease and also learn how to own a task
  • Resolve the impediments and enhance the team’s collaboration
  • Act as a change agent and enable a culture in which teams can flourish
  • Become a servant leader for Scrum teams that are involved in developing high-end products

Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-

  • Gain a high degree of proficiency in executing Scrum.
  • Contribute in creating a healthy work environment.
  • Earn the skills that make an individual immune to internal and external distractions.
  • Become self-motivated to escalate the performance of the team.
  • Get more job opportunities in IT as well as non-IT organizations with a good pay.

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Process to become a Certified Scrum Master

Steps to become a CSM

  • Step 1: It takes only 2 min to register on KnowledgeHut, a Global REP of Scrum Alliance (SA).

  • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).

  • Step 3: SA will send you a link to create login credentials on successful completion of course.

  • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

  • Step 5: Take the 1hr online CSM® test which comprises of 50 MCQs by using those credentials.

  • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

  • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

  • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA.

  • Step 9: You have to renew the certification once every two years.

Prerequisites

There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

  • Further their career in project management. 
  • Deepen their understanding of Scrum. 

Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. But, it is recommended that you should have basic knowledge of using Scrum in the real-world, in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by KnowledgeHut. 

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • Anyone who would like to build a career as a Scrum Master

What You Will Learn in this CSM Workshop

1. Learn Fundamentals

Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively.

2. Terminologies and Concepts

Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process.

3. Scrum Roles

Understand various roles involved in Scrum and the scope of the Scrum Master role in Scrum.

4. Core Competencies

Learn key Scrum Master core competencies and protect the team from internal and external distractions.

5. Scrum Ceremonies

Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog, Definition of Done.

6. Facilitate Teams

Facilitate the Development Team, Product Owner, and the organization while responding to change.

7. Improve Transparency

Inspect and adapt and increase transparency in each of the Scrum events and make the team’s work visible.

8. Acts as a Servant Leader

Learn to help the team members work collaboratively and follow every Scrum process involved in it.

KnowledgeHut Experience

EXPERIENTIAL WORKSHOPS

Learn from the real-world experience of accredited industry experts and advance your knowledge with in-class activities and simulations.

ELITE PANEL OF CSTs

Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

LEARN FROM PRACTITIONERS

Learn directly from active practitioners engaged in implementing Scrum principles in real projects.

GATEWAY TO SCRUM COMMUNITIES

Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

CONTINUOUS LEARNING AND SUPPORT

Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

HANDY RESOURCES

Access to latest resources like Scrum tutorial, articles, Scrum Master interview Q&A, & case studies prepared by the industry experts.

GLOBAL REP

150,000+ professionals trained across 90+ countries globally. 

100% SUCCESS GUARANTEED

Our CSM training program comes with a 100% Success Rate.

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PDUs and SEUs

Why Global Corporates Prefer KnowledgeHut As Their Training Partner

A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

  • Training delivered in 70+ countries.
  • 250+ industry-relevant courses.
  • Consulting and coaching to transform organizations.
  • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
  • 500+ Clients
  • Amazon
  • Capgemini
  • Coca-Cola
  • Cognizant
  • HP
  • PWC
  • IBM
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Individuals Can Enroll In Groups To Avail Huge Discounts

By registering in groups, you can save up to 20% on the course fees. The discount you can avail will depend on your group size.

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3 to 4 people 5%
5 to 9 people 10%
10+ people 15%
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CSM Course Curriculum from Scrum Alliance

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


What you will learn

At the end of this activity, you will be able to-

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics covered

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


What you will learn

At the end of this activity, you will be able to-

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics covered

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


What you will learn

At the end of this activity, you will be able to-

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics covered

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


What you will learn

At the end of this activity, you will be able to-

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics covered

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


What you will learn

At the end of this activity, you will be able to-

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics covered

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


What you will learn

At the end of this activity, you will be able to-

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics covered

  • Activities in daily scrum
  • Activities in sprint retrospective

Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.


What you will learn

At the end of this activity, you will be able to-

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics covered

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


What you will learn

At the end of this activity, you will be able to-

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics covered

  • Definition of Ready for user story
  • Definition of Ready for sprint

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


What you will learn

At the end of this activity, you will be able to-

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics covered

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


What you will learn

At the end of this activity, you will be able to-

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics covered

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


What you will learn

At the end of this activity, you will be able to-

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics covered

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Topics covered

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


What you will learn 

At the end of this activity, you will be able to-

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics covered

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


What you will learn 

At the end of this activity, you will be able to-

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics covered

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


What you will learn 

At the end of this activity, you will be able to-

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics covered

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

Journey of Certified Scrum Master Professional


CSM Training and Certification FAQs

Certified Scrum Master

A Certified ScrumMaster® is a professional who is certified to lead the project teams effectively. The Scrum Master is considered to be a team facilitator rather than a project manager, as he/she facilitates the daily tasks for the team members.

Given below are the roles and responsibilities of a Scrum Master that must be performed to deliver the Scrum projects in time:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

Today, organizations across various industries choose to implement the Scrum framework in their enterprises, as it facilitates enterprises to manage and implement Scrum methodology with minimal resources. A CSM certification from any Global REP (Registered Education Provider) helps improve your visibility in the industry.

A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.

There is no such online/virtual course for CSM. According to the Scrum Alliance, it requires a personal interaction at the highest level which is impossible to deliver in the virtual environment.

Through this membership with Scrum Alliance, you can join local user groups, online social networks, procure access to deep discounts on gatherings, and additional member-only resources. In addition, Certified Scrum Masters can use a specially designed logo to mark their credentials.

According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.

Scrum, a type of Agile framework that originated in the software and IT industry more than a decade ago, has been gaining momentum in creating innovation and facilitating disruptions. According to State of Scrum latest survey, Agile and Scrum practitioners have started experiencing the following benefits after implementing Scrum in their organizations:

  • 85% Scrum continues to improve the quality of work life
  • 71% Delivering value to the customer is the outcome most valued by executives
  • 81% Certification improves practice
  • 97% will continue to use Scrum in the future

For organizations facing challenges in implementing the Scrum framework for the first time, a Certified ScrumMaster can act as a guiding force in making a smooth Agile transition. After the Scrum Master certification, an individual can opt for the positions like  Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead in IT or non-IT companies.

As the job opportunities are continuously increasing, it is generating ample opportunities for Certified Scrum professionals. Our CSM training will provide you with several opportunities to take your professional career in the right direction. Also, this training helps you get a high-paying job in Agile organizations.

After 15 years of its initial launch, companies and organisations have started embracing Agile. This has increased the demands of Scrum Master, resulting in better job opportunities across organisations.   

Here is a list of the top companies that have hired Certified ScrumMaster professionals in San Francisco:

  • Wells Fargo- an American multinational financial services company that offers banking, insurance, and financial services.
  • Hearst Magazines- one of the world’s largest publishers of monthly magazines, with 25 U.S. titles and close to 300 international editions.
  • Visa Inc.- an American multinational financial services corporation that facilitates electronic funds transfers throughout the world.
  • Mindlance- a world-class talent solutions provider that strive to deliver value through the combination of right people, processes, technologies, and program management solutions.
  • Invitae- a fastest growing genetic information companies that intend to bring comprehensive genetic information into mainstream medical practice.

Leading an agile project management team can be a hectic job. Jumping from your daily Scrum meeting to your next sprint makes it quite hard to focus on the work. Collated below are the Scrum tools that will ease your Scrum project tasks:

 

Tool Name

                                       Features

Cost

Jira

The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days

$8/user/month

ScrumDO

This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users

Manuscript

A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users

Axosoft

This Scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users

Targetprocess

This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version

$20/user/month

Yodiz

It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users

$3/user/month

Quickscrum

This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

$3/user/month

Scrumwise

It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

$7.50/user/month

ScrumDesk

Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users

ClickUp

It helps to make projects more productive with a well-designed and intuitive platform.

$5/user/month

Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

 

You may take Advanced Certified ScrumMaster (A-CSM℠) certification at any time once you completed Certified ScrumMaster training.

CSM Training In San Francisco

The Certified ScrumMaster® training offers training in the fundamentals essential for Scrum team members or a professional Scrum master.

Anyone interested in a CSM course can attend this training. In addition to this, a degree of course completion by our Certified Scrum Trainer (CST) will make you eligible for the CSM test.

The target individuals of this course are:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers

If you are already working as a Scrum Master in your organization, getting this certification will increase your chances of getting noticed by your employers.

Our Certified Scrum Trainers® (CSTs) are:

  • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
  • Skilled in product management and software development.
  • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

The training imparted by our exclusive team of CSTs is on par with the standard of excellence set by the Scrum Alliance. As a result, all candidates meet with the same high-quality content irrespective of the trainer and the location. Furthermore, they help you advance in the competencies and skills which you will need to make your organization grow. 

The place will be posted under the respective workshops on the KnowledgeHut website. If not, contact our support team and they’ll respond. To establish maximum learning success, all of our CSM training sessions are held at numerous locations in San Francisco like:

 

  • Nob Hill Hotel- 835 Hyde St, San Francisco, CA 94109•(415) 885-2987
  • Hyatt Regency San Francisco- 5 Embarcadero Center, San Francisco, CA 94111•(415) 788-1234

Be quick to find a location convenient to you and make a choice of training location as the training location depends on your choice!

An individual should not take an exam before attending the in-person training. Scrum Alliance believes in true learning and hands-on experience which can only be experienced through interactive training.

No. Certified membership of Scrum Alliance is for the individuals who have completed their CSM training. Certified membership is free for the first two years.

It is preferable that before attending the Certified Scrum Master training, you should know the basics of Scrum. You can add to your knowledge with the information available on the Scrum Alliance website. This will help you in clearing the Scrum Master Certification exam easily.

As soon as you finish up the course, you will receive an link e-mail from Scrum Alliance to create your login credentials. After receiving your membership email, you have 90 days to finish the test.

Our highly proficient team of trainers offers a practical and intuitive training session providing precise, crystal-clear, and updated courseware to help you understand the concepts clearly and pass your CSM exam without any difficulty.

Corporates Trained By KnowledgeHut in San Francisco

We have trained over 500 companies, comprising of small, medium and large-scale enterprises over the past decade, that increased our reach globally. We plan to keep up long-term relationships with our valuable clients by surpassing their expectations. Here are some of the top companies in San Francisco that got trained by KnowledgeHut:

 

  • Datamatics-  a provider of consulting, information technology (IT), data management and business process management services
  • American Express- an American multinational financial services corporation 
  • CISCO- an American multinational technology
  • Thoughtworks- a privately owned, global technology company
  • Amazon- a multinational technology company focusing in e-commerce, cloud computing, and artificial intelligence 

Why corporates choose KnowledgeHut as their CSM training provider:

  • Corporate Pricing- We offer group discounts that suit your budget and your organizational needs
  • Customised Courses- Our courses can be tailored as per the specific learning needs of the employees
  • Expert instructors and accredited courses- You can experience the best learning practices with our accredited curriculum and training conducted by the industry experts
  • Training with current relevance- Our comprehensive curriculum is developed by the experts based on the latest industry needs
  • Meet and exceed industry standards- Our training will aid your employees to meet industry benchmarks and even set new standards 
  • Innovative learning methodology- Our learning solutions are hands-on and experiential, to fully engage learners and enhance knowledge retention

CSM Certification Exam

CSM is an open-book exam and it is easy to pass the CSM exam. Instead of just passing the Scrum Master certification exam, the activity sessions in the training help in acquiring practical knowledge on Scrum which is pivotal to understanding the Scrum framework.

One important thing to remember before thinking of CSM exam is that you are allowed to take the exam only after successful completion of the course. The Scrum Master certification exam is an online test consisting of 50 multiple choice questions. You are given 60 minutes to complete the CSM test and obtain the certification. 

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

Yes, you can retake the CSM exam. Scrum Alliance allows to take the first 2 attempts of the exam within 90 days at zero cost. After that, you will be charged an extra amount of  $25 starting from the third attempt. Also, it is recommended to retake the course if you fail the exam for the third time.

The accreditation body of Certified ScrumMaster course is Scrum Alliance and its exam fee is non-refundable.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives. 

 

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.

Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

CSM Certification

CSM is a well-known professional certification for Scrum Masters by Scrum Alliance. This certification will help you to learn the basics of Scrum and the Scrum lifecycle, how to organize a Scrum team and set up a project, how to implement a Scrum, and several Scrum related topics.

As per Scrum Alliance, Certified ScrumMaster certification is the first professional certification for Scrum Masters. This training will help you in gaining a strong understanding of the Scrum Framework. By getting this certification, you will be guiding the team as a Scrum Master to work together and perform at their highest level.

The popularity of Scrum framework has grown globally, increasing the demand for Certified Scrum Masters. If your company is new to Agile methodology, this certification will help you to guide the team members towards the appropriate Scrum approach.

You will receive the certification from Scrum Alliance, the CSM accreditation body, designating you as a Certified ScrumMaster®.

CSM is one of the most renowned and globally recognized certifications for Scrum Masters which is overseen by the Scrum Alliance. The demand for Scrum Master training and certifications has expanded extensively during the recent decade. The reason is that Scrum is now being used in the IT and non-IT industries beyond IT and the demand for Scrum professionals has increased even beyond his/her present industry of experience.

The average Scrum Master salary in San Francisco, CA by salary.com is $112,401, but the range typically falls between $97,509 and $131,499. The salary range of the Scrum Master varies mostly due to many important factors, including education, certifications, additional skills, your work experience in the profession. The average salary of the experienced-level Scrum Master in Chicago, IL is $143,202, and it typically ranges between $119,012 and $160,036.

The skills like Agile methodology, Agile Software Development, ScrumMaster, Project Management, Scrum, Business Analysis affect the salary for this job. You need add-on skills like managerial, leadership skills, facilitator, and interpersonal skills to succeed as a successful Scrum Master in your team. 

Being a Certified ScrumMaster, you can play roles like Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc. and the designations an individual can play in the organizations are Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.

Given below is the list of the benefits of ScrumMaster certification:

 

  • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
  • Gain access to resources, networks, and local groups available to only Scrum Alliance members
  • Get ahead in your Agile career
  • Prove your core Scrum knowledge to your peers.
  • Fulfill the role of a Scrum Master
  • Engage with a community of Scrum experts

CSM certification requires renewal after 2-years from the certificate current expiration date and for the renewal process, you must make a payment of $100 . In order to renew your CSM certification, log in to https://www.scrumalliance.org/login, go to your dashboard and choose the ‘Renew Certification’ option under the heading ‘Actions’. 

Remember that starting from February 4, 2019, you will be required to earn 20 Scrum Educational Units (SEUs) within the two year period, in addition to the $100 renewal fee that has to be paid. This has been mandated to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. More SEU’s can be earned by completing an educational training or a learning opportunity.

You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.

There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

PDUs and SEUs

PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of Scrum. To maintain your certification from Scrum Alliance, you are required to earn a certain number of SEUs every two years.

PDUs and SEUs are the credits awarded by the Project Management Institute and the Scrum Alliance respectively. These units indicate your commitment to the Agile world by rewarding credits for every educational effort you make throughout your career. Scrum Alliance members can earn SEUs to get recertified after every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires to earn a certain number of PDUs per three-year certification cycle.

You can get 14-16 PDUs and SEUs by attending our 2-day training program.

Meet top CSTs and active practitioners

Become an Instructor
Aakash

Aakash Srinivasan

Scrum

Aakash Srinivasan is an Agile trainer, coach, TBR-certified trainer and speaker who travels to consult Fortune 100 companies on business efficiency, process improvements, organizational change and large-scale Agile transformations.
He holds several qualifications including Agile Certified Practitioner, Certified Scrum Developer, Certified Scrum Trainer and other certifications.
He is a mentor and trainer par excellence and his training workshops are very popular.

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Iain

Iain Mckenna

CSM, CSPO & Agile

Iain McKenna is an experienced trainer, coach and practitioner who has successfully used Scrum together with other agile and lean frameworks over a number of years both in project recovery and greenfield projects.

Iain has also been extremely successful in helping many organisations adopt or improve their use of Scrum through training, coaching and mentoring, including United Health, BBC, Cisco and BSkyB. Having worked with IT for over 30 years, Iain has a wealth of experience ranging from operations, analysis, testing, software engineering, project and programme management through to IT Leadership.

Iain has also been a customer and user of many software products over the years. This breadth of experience helps Iain to work with teams to build high quality products that meet the needs of all stakeholders, often exceeding expectations through innovation and focus on value and eliminating waste. - See more at: https://www.scrumalliance.org/community/profile/imckenna#sthash.N0XFpvpm.dpuf

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Ethan

Ethan Huang

CSM, CSPO & CSD

Ethan has led the Agile transformation in large fortune 500 global enterprises like State Street, Electronic Arts, Cisco Systems, State Street etc, with a focus on coaching the software engineering team in adopting Agile/Scrum methods and changing the way they think and work.

He has over 16 years of working experience in IT project management, solid project management background in different industries like consulting, outsourcing, telecommunication, gaming, finance, healthcare, banking etc. He is focused on organizational transition from traditional waterfall to Agile/Scrum, re-align IT Project Portfolio Management under the Agile/Scrum context, developing organisational technical Center of Expertise in Continuous Delivery; and forming Agile/Scrum teams.

Ethan is knowledgeable in both traditional project management methodology (PMBOK) and Agile (Scrum); His qualifications include CST, CSP, CSD, CSM, CSPO and PMP credentials. He has rich experience in adopting various software process management technologies, e.g., Scrum, RUP, and MSF, including 8+ years hands-on experience in managing IT project full lifecycle from pre-sales/product visioning to project closure.

He is an Agile and Scrum enthusiast.

Specializations: Certified ScrumMaster training, Certified Scrum Product Owner training

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Jens

Jens Ostergaard

Scrum

Jens Ostergaard is a founder of House of Scrum. He consults and helps organizations understand the fundamentals of Scrum, and mentors them on why they should keep Scrum as pure as possible, until they fully understand the mechanisms that drive product development forward.
Being the first Certified Scrum Practioner (CSP) and one of the first Certified Scrum Trainers (2004), worldwide, Jens has successfully trained thousands and thousands of professionals all over the world. (see previous classes on website).
Having more than 25 years of experience as developer, dba, team manager, project manager and ScrumMaster, primarily in financial organizations, he has worked with all aspects of software development. Jens has managed several Scrum projects, and became a fully qualified CSM Trainer, in Copenhagen, 2004. Apart from consulting, training and mentoring, Jens gives popular presentations about Scrum, at conferences and for organizations.
Jens base is in Europe, where he is self-employed. He holds a Bachelor of Science in Systems Analysis at Linköping University, Sweden, and one year at graduate school, business department, in Madison, Wisconsin.

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Alexandre

Alexandre Magno CST

CSM, CSPO & CSD

Alexandre helps creative workers, teams and organisations to learn better by facilitating unique learning and training experiences on agile, self-organising teams and learning 3.0. He really believes that emergent learning and learning facilitation are the keys to creative workers' success and expertise in this complex and fast-paced new world of work. 
Alexandre is the author of 'How Creative Workers Learn', the first book in the Learning 3.0 series, and founder of the Learning 3.0 brand at Happy Melly. Throughout his career, he has moved from programming computers to software development; then moving back into to database development; product, project and team leadership; agile coaching...and finally: business management. In all those fields Alexandre was in someway involved with learning initiatives and mentoring, realising that was where he is able to make a huge social impact, and so identifying this as his calling in life.

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FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

Yes, we provide the downloadable copy of the course content to the registered candidates.

KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.

KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:

Bangalore Hyderabad Mumbai
Delhi Kolkata Gurgaon
Noida Chennai Cochin
Pune New York Chicago
Atlanta Washington Houston
Austin Los Angeles Dallas
Boston Seattle San Jose
Singapore Kuala Lumpur Your Location

Yes, but this needs to be done at least 10 days prior to the training start date.

Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

Hear From Our Scrum Trainees

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The course was everything I expected and more! The real-life examples the instructor gave, made it very easy for us to understand the topics.

Rashawn Hannah

Deliverables Specialist
Attended Certified ScrumMaster (CSM)® workshop in January 2020
Review image

Daniel was a great instructor. He was very friendly and answered all kinds of questions, de-bunked myths and inaccuracies. I would recommend this class to all scrum aspirants. I'm sure I'll pass the scrummaster test as I feel like I know the material well.

Beth Cadman

Media Relations Tech Manager
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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Jimi was a phenomenal teacher.He kept the entire class entertained and engaged with lots of hands-on group activities. I thoroughly enjoyed the Certified ScrumMaster workshop. 

Jennifer Dungan

Dallas TX
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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The training gave a comprehensive and expansive review of what being a ScrumMaster was all about. Lizzy, the trainer provided many real-world examples for all the topics in the curriculum. 

Michael Schlagenhauf

Sr Principal SW Eng
Attended Certified ScrumMaster (CSM)® workshop in December 2019
Review image

Lizzy Morris is an outstanding teacher. She brings extensive experience to bear and is comfortable dealing at all levels of an organization, from the individual contributor to the executive level. Although she taught the basics in the class I took, I was able to get useful advice for overcoming organizational obstacles in my own company for adopting scrum practices.

Thomas Law

PMO Manager
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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The CSM course was excellent. Our instructor was knowledgeable and kept us engaged. A variety of teaching techniques were used to reach the audience. Highly recommended for those interested in becoming a Certified Scrum Master.

Robin Armstrong

Robin Armstrong, CSM
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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I enjoyed the instructor''s training method. I was able to grasp the concepts of scrum and improve my knowledge. The interactive lessons were very helpful.

Kristi Shivers

Project Manager
Attended Certified ScrumMaster (CSM)® workshop in December 2019
Review image

Our trainer was very knowledgeable, patient and understanding. The course was a great supplement to the Scrum Guide. I really appreciated the hands-on experience combined with classic learning from the slides. Overall, a great experience!

John WilsonMay

Product Owner
Attended Certified ScrumMaster (CSM)® workshop in December 2019

Have More Questions?

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Certified ScrumMaster (CSM)® Course in San Francisco, CA

The Golden Gate Bridge, the boutiques along Fillmore Street, the cool summers, the fog and the fabulousness, all describe this city in California. Completely destroyed by a massive earthquake in the early 20th century, the city was rebuilt and its renovation in terms of architecture and a financial centre continued up until the 1980?s, as a result of which today it is the undisputed leader in economics and modern high rises. It is home to several leading national and international banks including Wells Fargo, Federal Reserve Bank, Bank of America and several others. Biotechnology, research, and technology companies have also seen a huge rise due to its payroll tax exemption policies. KnowledgeHut offers several courses that help you kick start your career in San Diego including, PRINCE2, PMP, PMI-ACP, CSM, CEH, CSPO, Scrum & Agile, MS courses, Big Data Analysis, Apache Hadoop, SAFe Practitioner, Agile User Stories, CASQ, CMMI-DEV and others. Note: Please note that the actual venue may change according to convenience, and will be communicated after the registration.

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