Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster course boosts your confidence in implementing the Scrum framework effectively in organizations.
CSM® certification- Adding value to your career
As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:
Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. The Certified ScrumMaster® can upscale an organization in the following ways:
Guide the team members throughout the product development
Help the team deliver quality products
Participate in the team activities with ease and also learn how to own a task
Resolve the impediments and enhance the team’s collaboration
Act as a change agent and enable a culture in which teams can flourish
Become a servant leader for Scrum teams that are involved in developing high-end products
Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-
Gain a high degree of proficiency in executing Scrum
Contribute in creating a healthy work environment
Earn the skills that make an individual immune to internal and external distractions
Become self-motivated to escalate the performance of the team
Get more job opportunities in IT as well as non-IT organizations with a good pay
3 MonthsFREE Access
to all our E-learning courses when you buy any course with us
There is no set of eligibility requirements to attend this ScrumMaster Certification course and it can be taken by any professional who wants to deepen their understanding of Scrum.
Who Usually Attend CSM Training
Software Engineers
Product Managers
Project Managers
Team Leaders
Business Analysts
Development team members
Testers
New/Existing Scrum Masters
Planning for Scrum Master career
What You Will Learn in this CSM Workshop
1. Learn Fundamentals
Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively.
2. Terminologies and Concepts
Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process.
3. Scrum Roles
Understand various roles involved in Scrum and the scope of the Scrum Master role in Scrum.
4. Core Competencies
Learn key Scrum Master core competencies and protect the team from internal and external distractions.
Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.
What you will learn
At the end of this activity, you will be able to-
Explain the 12 principles and 4 values listed in the Agile Manifesto.
Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
Explain the differences between framework and methodology and understand why Scrum is called a framework.
List 5 ways to develop an Agile mindset.
Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.
Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.
What you will learn
At the end of this activity, you will be able to-
Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
Explain the roles and responsibilities of a Scrum Master and a Product Owner.
List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
Discuss how a product owner acts as a bridge between the development team and the stakeholders.
Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
List 3 demerits of having a development team of less than 3 members or greater than 10 members.
Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.
What you will learn
At the end of this activity, you will be able to-
Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
Understand why the scope and duration of a sprint are fixed.
List 3 ways to avoid sprint backlog spillover.
Define sprint goals and discuss 5 benefits of having a sprint goal.
Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.
Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.
What you will learn
At the end of this activity, you will be able to-
List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
The objective of having a product backlog and best approaches to product backlog refinement.
Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
List 5 sprint review anti-patterns (E.g. delayed acceptance) and their negative impacts
Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.
What you will learn
At the end of this activity, you will be able to-
Explain the difference between resolution meetings and daily standups.
Explain the benefits of collaborations with product owners.
List 3 demerits of over collaboration of the product owners.
Demonstrate 3 ways to break the barriers and collaborate
Demonstrate creation of sprint burndown chart
Explain 3 approaches to increase efficiency in the team
Topics covered
Sprint Execution Planning
Flow management
Resolution meetings
Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.
What you will learn
At the end of this activity, you will be able to-
Explain the importance of 15-minute timebox for daily scrum meetings.
List 3 differences between traditional meetings and daily stand-ups.
Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
List the 3 critical questions pertaining to the daily scrum agenda.
List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.
Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.
What you will learn
At the end of this activity, you will be able to-
Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
Mention 3 risks associated with an ill-formed DoD.
List 5 characteristics of good acceptance criteria.
Understand who all should be involved in drafting the acceptance criteria.
List 3 negative impacts of not following the acceptance criteria.
Topics covered
Definition of Done for a feature (user story or product backlog item)
Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.
What you will learn
At the end of this activity, you will be able to-
Create an ultimate checklist of Definition of Done.
List 3 negative impacts of an ill-formed Definition of Done.
Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
List 2 ways to improve Definition of Done.
Clearly understand the differences between “done” and “done done”.
Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.
What you will learn
At the end of this activity, you will be able to-
Define and understand the steps involved in release planning.
List 3 benefits of a well-organized release planning.
Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.
What you will learn
At the end of this activity, you will be able to-
Define and understand sprint burndown chart.
List 3 primary reasons to use a burndown chart.
Learn how to create and calculate a burndown chart.
Explain how to adjust upcoming sprints based on the burndown.
List 3 critical information obtained from a burndown chart.
List 5 merits and 2 demerits of using a burndown chart.
Understand 5 common errors that lead to misleading information in burndown charts.
Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.
What you will learn
At the end of this activity, you will be able to-
Understand the importance of having a release goal (based on historical data and agreement).
Demonstrate the importance of release burn-up in understanding the current status.
List 2 differences between burndown and burn-up charts.
Explain how to adjust release planning (if needed) based on the burn down.
Tell one primary advantage of a burnup chart over a burndown chart.
Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria.
What you will learn
At the end of this activity, you will be able to-
Define and explain user stories and understand the importance of user stories in real-time projects.
Explain the 3 Cs in user stories.
Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.
Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.
What you will learn
At the end of this activity, you will be able to-
List and demonstrate 5 benefits of Agile estimation.
Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
Discuss 3 benefits of Relative Estimation and Planning Poker.
List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
Discuss in detail the 5 critical steps in Planning Poker.
Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.
What you will learn
At the end of this activity, you will be able to-
List 5 benefits of planning poker estimation technique.
Decide the best sequence for the values (story points) on cards for your real-time projects.
Discuss in detail the 5 critical steps in Planning Poker.
List 3 points to heed for employing planning poker for distributed teams.
Why Global Corporates Prefer KnowledgeHut As Their Training Partner
A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:
Training delivered in 70+ countries.
250+ industry-relevant courses.
Consulting and coaching to transform organizations.
Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
Certified ScrumMaster® is a designation given to a Scrum professional by the Scrum Alliance to lead and deliver projects on time. A Scrum Master ensures that the team is implementing the Scrum practices in an accurate manner. Also, the Scrum Master is a servant leader encouraging the team to succeed with the Scrum framework.
Scrum is the most popular Agile framework with 65% increased Scrum adoption in IT enterprises. This indicates the need for Certified ScrumMasters who facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps boost your credibility as a Scrum expert who can lead the projects to successful execution.
A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.
No, there is no such online/virtual course for CSM. According to the Scrum Alliance, it requires a greater level of personal interaction which is not possible to deliver in the virtual environment.
Through this 2-year membership, you can join local user groups and online social networks, get discounts on gatherings and enjoy additional member-only privileges. In addition to this, Certified Scrum Masters can use a specially designed logo to highlight their credentials.
According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.
Scrum, classified under the Agile umbrella originated in software and IT industry around 10 years back. This framework has been picking up momentum in creating innovation and facilitating collaboration among the team members.
Not only IT companies but non-IT companies also implement the Scrum framework in leading organizations. The 2019 Scrum Master trends presented by Scrum.org revealed that around 33% of software and internet-related industries implement Scrum, followed by 16% in finance and insurance, 10% in consulting and professional services, 7% in engineering and technology. Other non-IT industries following Scrum framework are Telecommunications, Transportation, Healthcare, Energy, Manufacturing, Media, Defense, Real estate.
Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can undertake the designations like Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.
At present, businesses are looking for highly capable and more proficient Scrum professionals to run the Scrum projects smoothly with the increased success rates. Our CSM training will give you an advantage in your job search and help you get a high-paying job that will set you up to go in a new direction in your Agile journey.
When it comes to choosing Scrum for a project, more than 65% of the corporates agree that delivering quality to the customer is their highest priority followed by the flexibility and responsiveness as the secondary priorities. Becoming Agile is the best of the motivation for some companies nowadays.
Nowadays, Scrum has become the topmost choice of the organizations to deliver more value to the customer. In State of Scrum 2018 survey, 85 percent of the respondents say Scrum continues to improve quality of work life.
Here is a list of the top companies that have hired Certified ScrumMaster professionals in Seattle:
Liberty Mutual Group- a worldwide insurance company, hired Scrum Masters for integrated planning across multiple teams, coaching and mentoring the agile squads, driving agile adoption consistency and transparency, managing logistical challenges and cross-team dependencies, removing impediments, and department communications
F5 Networks- a global company that specializes in application services and application delivery networking (ADN). The company is focussed on the delivery, security, performance, and availability of web applications, as well as the availability of servers, cloud resources, data storage devices, and other networking components
TEKsystems- a staffing organization that directly provides services or sells products
Starbucks- an American coffee company and coffeehouse chain hired Scrum Master to streamline the workflow
Synkriom Inc- a primary source for end-to-end IT services and business process solutions for global companies
Scrum tools address the challenges faced during the project delivery and help to keep the Scrum team stay within the project deadlines. Also, Scrum tools can be relied upon to streamline and sort all the project requirements, processes, and project outputs in one place. Let’s take a look at some of the most popular Scrum tools:
Tool Name
Features
Cost
Jira
The most popular and widely used cloud and subscription-based software for Agile teams.
$10/month for up to 10 users
$7/month for 11-100 users
Vivify Scrum
A well-balanced tool with an appealing UI and useful Scrum features.
Offers free version for 14-days
$8/user/month
ScrumDO
This is the tool built and priced to scale your Agile projects.
$8.99/month for up to 10 users
Manuscript
A new tool built for the real-world barriers that exist in a software development environment.
$62/month for 5 users
Axosoft
This Scrum tool offers organization and structure to many components of Scrum project management.
$25/month for 5 users
Targetprocess
This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.
Offers free Team version
$20/user/month
Yodiz
It offers a greater degree of visibility into your team’s progress and increases overall efficiency.
Offers free version for up to 3 users
$3/user/month
Quickscrum
This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.
$3/user/month
Scrumwise
It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.
$7.50/user/month
ScrumDesk
Des
Meet top CSTs and active practitioners
Steve Spearman
CSM. CSPO
Steve Spearman is a member of Agile for All, a Certified Scrum Trainer (CST) and an Agile coach working at the enterprise and team levels. Steve has over 30 years of experience in corporate software development as a software developer, architect, project manager, scrum master and in multiple management positions. For the last 10 years, Steve has been providing Agile-focused training and coaching to companies ranging from late-stage startups to large corporations.
Steve has a BA in Psychology and a Masters in Computer Science. His other certifications include: Certified LeSS Practitioner (CLP), PMI-ACP, PMP, Certified Scrum Product Owner, Certified ScrumMaster, Advanced CSPO, Advanced CSM and (former) SAFe SPC. Steve lives in the Denver, Colorado area with his wife Donna. He’s an avid traveler and Scuba diver.
With more than 20 years of experience in product development, Jimi Fosdick, holding CST, PMP, ACP certifications has worked in a wide range of organizations, including publishing, software, advertising, financial services and the public sector.
As a Certified Scrum Trainer and Project Management Professional (PMP), he conducts wildly popular, interactive, “full-immersion” public and private Agile and Scrum training workshops around the world each year, helping organizations surface dysfunction and improve processes through Scrum and Agile practices.
Since becoming a Certified Scrum Trainer in 2008, Jimi has mentored and trained more than 2000 Scrum Masters and Product Owners to achieve the qualification and his public and private workshop participants have a 100% pass rate on both the Scrum Alliance Certified Scrum Master exam and PMI’s Agile Certified Practitioner exam. Jimi also uses his expertise and time to lead large-scale Agile transformations at the world’s leading companies.
Iain McKenna is an experienced trainer, coach and practitioner who has successfully used Scrum together with other agile and lean frameworks over a number of years both in project recovery and greenfield projects.
Iain has also been extremely successful in helping many organisations adopt or improve their use of Scrum through training, coaching and mentoring, including United Health, BBC, Cisco and BSkyB. Having worked with IT for over 30 years, Iain has a wealth of experience ranging from operations, analysis, testing, software engineering, project and programme management through to IT Leadership.
Iain has also been a customer and user of many software products over the years. This breadth of experience helps Iain to work with teams to build high quality products that meet the needs of all stakeholders, often exceeding expectations through innovation and focus on value and eliminating waste. - See more at: https://www.scrumalliance.org/community/profile/imckenna#sthash.N0XFpvpm.dpuf
Ethan has led the Agile transformation in large fortune 500 global enterprises like State Street, Electronic Arts, Cisco Systems, State Street etc, with a focus on coaching the software engineering team in adopting Agile/Scrum methods and changing the way they think and work.
He has over 16 years of working experience in IT project management, solid project management background in different industries like consulting, outsourcing, telecommunication, gaming, finance, healthcare, banking etc. He is focused on organizational transition from traditional waterfall to Agile/Scrum, re-align IT Project Portfolio Management under the Agile/Scrum context, developing organisational technical Center of Expertise in Continuous Delivery; and forming Agile/Scrum teams.
Ethan is knowledgeable in both traditional project management methodology (PMBOK) and Agile (Scrum); His qualifications include CST, CSP, CSD, CSM, CSPO and PMP credentials. He has rich experience in adopting various software process management technologies, e.g., Scrum, RUP, and MSF, including 8+ years hands-on experience in managing IT project full lifecycle from pre-sales/product visioning to project closure.
He is an Agile and Scrum enthusiast.
Specializations: Certified ScrumMaster training, Certified Scrum Product Owner training
Jens Ostergaard is a founder of House of Scrum. He consults and helps organizations understand the fundamentals of Scrum, and mentors them on why they should keep Scrum as pure as possible, until they fully understand the mechanisms that drive product development forward.
Being the first Certified Scrum Practioner (CSP) and one of the first Certified Scrum Trainers (2004), worldwide, Jens has successfully trained thousands and thousands of professionals all over the world. (see previous classes on website).
Having more than 25 years of experience as developer, dba, team manager, project manager and ScrumMaster, primarily in financial organizations, he has worked with all aspects of software development. Jens has managed several Scrum projects, and became a fully qualified CSM Trainer, in Copenhagen, 2004. Apart from consulting, training and mentoring, Jens gives popular presentations about Scrum, at conferences and for organizations.
Jens base is in Europe, where he is self-employed. He holds a Bachelor of Science in Systems Analysis at Linköping University, Sweden, and one year at graduate school, business department, in Madison, Wisconsin.
Alexandre helps creative workers, teams and organisations to learn better by facilitating unique learning and training experiences on agile, self-organising teams and learning 3.0. He really believes that emergent learning and learning facilitation are the keys to creative workers' success and expertise in this complex and fast-paced new world of work.
Alexandre is the author of 'How Creative Workers Learn', the first book in the Learning 3.0 series, and founder of the Learning 3.0 brand at Happy Melly. Throughout his career, he has moved from programming computers to software development; then moving back into to database development; product, project and team leadership; agile coaching...and finally: business management. In all those fields Alexandre was in someway involved with learning initiatives and mentoring, realising that was where he is able to make a huge social impact, and so identifying this as his calling in life.
Steve Spearman is a member of Agile for All, a Certified Scrum Trainer (CST) and an Agile coach working at the enterprise and team levels. Steve has over 30 years of experience in corporate software development as a software developer, architect, project manager, scrum master and in multiple management positions. For the last 10 years, Steve has been providing Agile-focused training and coaching to companies ranging from late-stage startups to large corporations.
Steve has a BA in Psychology and a Masters in Computer Science. His other certifications include: Certified LeSS Practitioner (CLP), PMI-ACP, PMP, Certified Scrum Product Owner, Certified ScrumMaster, Advanced CSPO, Advanced CSM and (former) SAFe SPC. Steve lives in the Denver, Colorado area with his wife Donna. He’s an avid traveler and Scuba diver.
With more than 20 years of experience in product development, Jimi Fosdick, holding CST, PMP, ACP certifications has worked in a wide range of organizations, including publishing, software, advertising, financial services and the public sector.
As a Certified Scrum Trainer and Project Management Professional (PMP), he conducts wildly popular, interactive, “full-immersion” public and private Agile and Scrum training workshops around the world each year, helping organizations surface dysfunction and improve processes through Scrum and Agile practices.
Since becoming a Certified Scrum Trainer in 2008, Jimi has mentored and trained more than 2000 Scrum Masters and Product Owners to achieve the qualification and his public and private workshop participants have a 100% pass rate on both the Scrum Alliance Certified Scrum Master exam and PMI’s Agile Certified Practitioner exam. Jimi also uses his expertise and time to lead large-scale Agile transformations at the world’s leading companies.
Iain McKenna is an experienced trainer, coach and practitioner who has successfully used Scrum together with other agile and lean frameworks over a number of years both in project recovery and greenfield projects.
Iain has also been extremely successful in helping many organisations adopt or improve their use of Scrum through training, coaching and mentoring, including United Health, BBC, Cisco and BSkyB. Having worked with IT for over 30 years, Iain has a wealth of experience ranging from operations, analysis, testing, software engineering, project and programme management through to IT Leadership.
Iain has also been a customer and user of many software products over the years. This breadth of experience helps Iain to work with teams to build high quality products that meet the needs of all stakeholders, often exceeding expectations through innovation and focus on value and eliminating waste. - See more at: https://www.scrumalliance.org/community/profile/imckenna#sthash.N0XFpvpm.dpuf
Ethan has led the Agile transformation in large fortune 500 global enterprises like State Street, Electronic Arts, Cisco Systems, State Street etc, with a focus on coaching the software engineering team in adopting Agile/Scrum methods and changing the way they think and work.
He has over 16 years of working experience in IT project management, solid project management background in different industries like consulting, outsourcing, telecommunication, gaming, finance, healthcare, banking etc. He is focused on organizational transition from traditional waterfall to Agile/Scrum, re-align IT Project Portfolio Management under the Agile/Scrum context, developing organisational technical Center of Expertise in Continuous Delivery; and forming Agile/Scrum teams.
Ethan is knowledgeable in both traditional project management methodology (PMBOK) and Agile (Scrum); His qualifications include CST, CSP, CSD, CSM, CSPO and PMP credentials. He has rich experience in adopting various software process management technologies, e.g., Scrum, RUP, and MSF, including 8+ years hands-on experience in managing IT project full lifecycle from pre-sales/product visioning to project closure.
He is an Agile and Scrum enthusiast.
Specializations: Certified ScrumMaster training, Certified Scrum Product Owner training
Jens Ostergaard is a founder of House of Scrum. He consults and helps organizations understand the fundamentals of Scrum, and mentors them on why they should keep Scrum as pure as possible, until they fully understand the mechanisms that drive product development forward.
Being the first Certified Scrum Practioner (CSP) and one of the first Certified Scrum Trainers (2004), worldwide, Jens has successfully trained thousands and thousands of professionals all over the world. (see previous classes on website).
Having more than 25 years of experience as developer, dba, team manager, project manager and ScrumMaster, primarily in financial organizations, he has worked with all aspects of software development. Jens has managed several Scrum projects, and became a fully qualified CSM Trainer, in Copenhagen, 2004. Apart from consulting, training and mentoring, Jens gives popular presentations about Scrum, at conferences and for organizations.
Jens base is in Europe, where he is self-employed. He holds a Bachelor of Science in Systems Analysis at Linköping University, Sweden, and one year at graduate school, business department, in Madison, Wisconsin.
Alexandre helps creative workers, teams and organisations to learn better by facilitating unique learning and training experiences on agile, self-organising teams and learning 3.0. He really believes that emergent learning and learning facilitation are the keys to creative workers' success and expertise in this complex and fast-paced new world of work.
Alexandre is the author of 'How Creative Workers Learn', the first book in the Learning 3.0 series, and founder of the Learning 3.0 brand at Happy Melly. Throughout his career, he has moved from programming computers to software development; then moving back into to database development; product, project and team leadership; agile coaching...and finally: business management. In all those fields Alexandre was in someway involved with learning initiatives and mentoring, realising that was where he is able to make a huge social impact, and so identifying this as his calling in life.
Pavel was very knowledgeable and gave us lots of real world examples He kept the class engaged and presented the information in an organized and informative manner. I would highly recommend his class!
Pamela Settle
Business Analyst
Attended Certified ScrumMaster®(CSM) workshop in July 2019
The course was very good. The instructor was knowledgeable. The study materials were very helpful as well.
John Bacon
Systems Analyst
Attended Certified ScrumMaster®(CSM) workshop in July 2019
The trainer's experience and ability to provide detail examples made it a high quality training.
Renato Mendonca
Senior Project Manager
Attended Certified ScrumMaster®(CSM) workshop in July 2019
Tricia, the trainer gave a very educational intoduction to agile coaching and scrum. I am now excited to start implementing this within my team.
Timothy Heckman
Director of Programming
Attended Certified ScrumMaster®(CSM) workshop in July 2019
Tricia was a wonderful instructor who was knowledgeable and very energetic. She shared a lot of her experiences and made sure each one of us understood Scrum methodology thoroughly. She was an excellent instructor. I would recommend this course to all aspirants.
Chaitanya Babu Valluru
BI Architect
Attended Certified ScrumMaster®(CSM) workshop in July 2019
Amazing instructor!!! The course material was great and I really enjoyed the hands-on activities. Keep up the good work KnowledgeHut.
Matt Zajac
Attended Certified ScrumMaster®(CSM) workshop in July 2019
The class was amazing!! Wonderful activites were conducted to teach about real organizational issues and how to apply the Scrum Framework and Agile Methodology in such scenarios.
Jacqueline Giammanco
Buffalo
Attended Certified ScrumMaster®(CSM) workshop in July 2019
This class was excellent in getting me prepared to take the CSM exam. Mr. Lee was a very knowledgeable trainer.
Kelly Miller
Applications Developer, CSM
Attended Certified ScrumMaster®(CSM) workshop in July 2019
Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.
Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.
KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.
KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:
We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.
The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.
A city that is enigmatically diverse in it culture, neighbourhood, aesthetics, and architecture: that?s Seattle for you. With logging being its major industry in the 19th century, the city progressed to ship building and was a major shipbuilding centre. But its fortunes changed with the development of the company Boeing that turned the place into a hub for aircraft manufacturing.
Today, it is also home to major Fortune 500 companies including Microsoft and Amazon. Seattle also loves its coffee and is home to Starbucks, Tully?s and Seattle?s Best Coffee. The city has made inroads in other sectors as well such as retail, biotechnology, transport and trade.
The city with its cultural heritage and modern dynamism is a great place to start a career and KnowledgeHut helps you along the way by offering courses such as PRINCE2, PMP, PMI-ACP, CSM, CEH, CSPO, Scrum & Agile, MS courses, Big Data Analysis, Apache Hadoop, SAFe Practitioner, Agile User Stories, CASQ, CMMI-DEV and others.
Note: Please note that the actual venue may change according to convenience, and will be communicated after the registration.
KnowledgeHut has trained over 35,000+ professionals in CSM with 100% exam success.
In case any of our candidates attempts the CSM exam on the last day of training, and does not clear it on the first attempt and the second (free) attempt (both taken on the same day), we shall offer 100% money back within 7 working days.
List of available free access e-learning courses
Agile User Stories Training
8 PDUs and 8 SEUs
Agile and Scrum Training
7 audio-visual modules covering all course topics on Agile/Scrum
8 PDUs on completion of recommended course duration
Change Management Training
8 hours intensive training on Change Management
Get a course completion certificate
Microsoft® Project 2013 Training
30 chapters of audio-visuals derived from Microsoft's course content
45 PDUs on completion of recommended course duration
Lean Six Sigma Green Belt Certification Training
45 PMI PDUs
Lean Six Sigma Yellow Belt Certification Training
8 PDUs on successfully completing the course
Business Case Writing Training
8 audio-visual modules covering all concepts of Business Case writing
8 PDUs on completion of course duration
ITIL® Intermediate Service Operation Training
3 credits toward ITIL® Expert certification and 21 PDUs for PMI® recertification
Ethical Hacking -The Complete Guide
Big Data and Hadoop Training Course
6 audio-visual modules that cover all fundamentals of Hadoop 2.0
Agile Estimating and Planning
8 PDUs and 8 SEUs on successful completion of course
ITIL® 2011 Intermediate – Operational Support and Analysis
More than 7 hours of high quality learning content on ITIL® Service Operation
PMP® Certification Training
15 audio-visual modules covering all course topics from PMBOK® Guide
35 PDUs on completion of 35 hours of e-learning
PRINCE2 Foundation Online Certification Training
In-depth practice for the PRINCE2® Foundation certification exam
Gain 16 PDUs
PRINCE2 Foundation + Practitioner Certification Training
In-depth practice for the PRINCE2® Foundation and Practitioner certification exam
100% Money Back Guarantee
As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:
