Why Do Scrum Masters Get Paid so Much?
11K- by Mukundan Bashyam
- 10th May, 2019
- Last updated on 18th Jan, 2021
- 9 mins read
While the pandemic has put the world economy into a tailspin, there are some career paths that have seen an unprecedented increased in demand. Even as employment uncertainties are the new norm in the post Covid environment, a career as a Scrum Master has never been more sought after. Scrum Masters are in demand for their ability to navigate the waters of a volatile economy that presents emergent requirements on a daily basis. And Scrum Masters who are able to prove their expertise are paid top dollar by leading organizations worldwide.
Companies all over the world are hiring Certified ScrumMasters as they are proven to deliver on challenging tasks faced by Agile teams. They have consistently shown that they can address complex issues that may crop up during the course of an Agile project, and are able to steer the tasks through to completion on time and within budget. CSMs have demonstrated, time and again, that they are well worth the high salaries paid.
Survey Result
A salary survey conducted by ‘Age of Product’ (Stephen Wolpers and Sumit Mehta) in 2017, included Scrum Masters from 13 countries around the world. The salary of a Certified ScrumMaster varies from country to country.
Tabulated below are the annual salary ranges for three important countries:
US: $100,001 – $125,000
UK: $60,001 - $70,000
India: $20,001 – $30,000
The monthly income of a Certified Scrum Master can be listed as follows-
US: $8333 – $10416
UK: $5000 – $5833
India: $1667 - $2500
The weekly income of a Certified ScrumMaster, assuming 52 weeks for a year, is as given below:
US: $1923 – $2403
UK: $1154 – $1346
India: $384 - $577
The hourly salary of Certified Scrum Master (CSM) is:
US: $48 – $60
UK: $29 – $34
India: $9.6 – $14
The diagrammatic representation of the above data is as shown below:-
Note: The figures mentioned here are in USD.
Additional compensations for this job
The certified scrum master can get additional compensations if he/she can take up a training for the community or get further certified in the line of his/her career.
Companywise Salary Listing
Here are some of the average salaries paid by the top companies to the certified Scrum Masters:
- TCS: 11,11,500/year
- IBM: 16,07,000/year
- Amdocs: 14,00,000/year
- JP Morgan: 16,52,000/year
![CSM salaries by top companies]()
Why do scrum masters get paid so much?
According to Glassdoor, Scrum Masters are among the 25 highest paid professionals in America, and with good reason too! In an era in which the world of software development is in constant flux, the ability to keep everyone connected and communicating face to face is critical. A breakdown in communications leads to a breakdown in software. And a breakdown in software leads to a breakdown of the business.
As companies are moving more towards Agile ways of working, they have realized that Scrum Master is the core role in making the team productive and self -organized and ensuring that the practices of Agile are diligently followed.
Let’s take a look at the job profile and the tasks that a Certified ScrumMaster carries out.
Job Profile of a Certified ScrumMaster
Below are the on-job responsibilities of the Certified Scrum Master (CSM):
Essential Duties:
- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediments
- Building a trusting and safe environment where problems can be raised without fear of blame retribution, or being judged, with an emphasis on healing and problem-solving
- Facilitating the execution of work without coercion, assigning, or dictating
- Facilitating discussion, decision making, and conflict resolution
- Assisting with internal and external communication, improving transparency, and radiating information
- Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog
- Providing all support to the team using a servant leadership style whenever possible, and leading by example.
Required Skills/Experience:
- Experience in playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity)
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.)
- Preferred Skills/Experience (Any of these is a plus)
- Experience is playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity)
- Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.
- Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
- Applicable knowledge of the technologies used by the team.
- Excellent communication and mentoring skills.
Tasks of the Certified Scrum Master
- Helping the Development Team to create high-value products
- Coaching the Development Team in self-organization and cross-functionality
- Removing impediments to the Development Team’s progress
- Facilitating Scrum events as requested or needed
- Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood
- Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible
- Finding techniques for effective Product Backlog management
- Helping the Scrum Team understand the need for clear and concise Product Backlog items.
- Understanding product planning in an empirical environment.
The Truth About Job Titles In Scrum
Companies that Prefer to Hire Certified ScrumMasters
According to the Scrum Guides, “Scrum has been adopted by a vast amount of software development companies around the world.”
Scrum has been used in education, manufacturing, marketing, operations, and other fields. If you have the skills in dealing with conflicts and you are an experienced facilitator, then these are the top companies in the world that hire skilled Scrum Masters like you. According to the latest data on Glassdoor, the top companies looking for expert Scrum Masters are:
- Answer Financial Inc. – Encino, CA
- Pegasystems – Cambridge, MA
- Donnelley Financial Solutions – Glen Mills, PA
- IntraEdge – Phoenix, AZ
- Wipro Limited, Bengaluru
- Zensar Technologies Limited, Hyderabad
- JP Morgan Chase, Hyderabad
- Barclays – Pune
- Orange, Mumbai
- Fiserv – Pune, and many more
Conclusion
Given the volatile world economy, it is not surprising that Scrum Master salaries are on the rise. Organizations are always keen to hire experienced Scrum Masters who can help to finish projects on time without compromising on quality. Skills of leadership, communications and facilitation help a Scrum Master become a vital cog in the Software development team of any organization. If you’re looking to take the first step on your Scrum Master journey, KnowledgeHut is your go-to training organization that will equip you with the skills you need to get certified.
Practice your skills; check out Scrum interview questions and answers here.
Mukundan Bashyam
Mukundan Bashyam has more than 15 years of IT experience working in different roles such as Agile Coach, Scrum Master, and Product Owner. He is a certified Project Management Professional (PMP), Certified Scrum Master(CSM) and Certified Agile Coach from ICAgile. He is an accomplished Agile trainer for many organizations and a contributing author for KnowledgeHut. Mukundan has a Bachelor’s degree from Indian Institute of Technology (BHU)-Varanasi and a Master’s degree in Industrial Management from National Institute of Industrial Engineering (NITIE), Mumbai. He has worked with startups and large companies like Hewlett Packard(HP), Target Corporation India, Diageo, and Robert Bosch.
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This course will help you get a deeper insight of Scrum along with its practical usage and multiple ways to coach the Product owner and the team members.Accreditation Body: Scrum AlliancePrerequisites: As a Certified ScrumMaster, you should have a minimum of twelve months of working experience to become an Advanced CSM. You should also have a basic understanding of Scrum along with its usage and implementation.Who can take up this certification?The following individuals can take this course:Anyone who would like to build a career as a Scrum Master after completing the CSM courseScrum Team managersTeams which are transitioning to ScrumScrum team members such as product owners and developersAnyone who wishes to distinguish himself in the global market.Certification Procedure: You will have to attend an education offering for certified A-CSM to learn techniques and skills which go beyond the basics of Scrum, like interaction, coaching, facilitation and team dynamics. 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Work as a Scrum Master, coach, mentor or a Product Owner.Cost: Depending on different factors like location and trainer, the cost of Advanced Certified ScrumMaster Certification ranges approximately between $1295 to $1495.Average Salary: The average salary of an Advance Certified ScrumMaster ranges between $100,000 to $130,000 across the United States.CertificationAdvanced Scrum Master CertificationAccreditation BodyScrum AlliancePrerequisitesBasics of Scrum to understand the overall framework perfectly in less time.Twelve months of working experience as a Scrum Master in the last five years.Career PathScrum Master, Mentor, Coach, Manager, Product Owner.Average Salary$100,00 to $130,000Cost of Certification$1295 to $1495Renewal Cost$1753. Certified Scrum Professional (CSP-SM)This course focuses on topics like lean concepts, system thinking, coaching, emotional intelligence, facilitation, deeper understanding of the Scrum Framework and scaling Scrum to big organizations.Accreditation Body: Scrum AlliancePrerequisites:An active A-CSM certification24 months of experience as a Scrum Master in the last five yearsAttend a CSP-SM workshop which is conducted by the Scrum Alliance approved ‘Path to CSP Educator’.Who can take up this certification?The following individuals can take this course:Scrum team members such as developersTeams transitioning to ScrumManagers of Scrum teamsJob opportunities after Certified Scrum Professional (CSP-SM) Certification: Work towards becoming a more professional practitioner of Scrum for big organizations, and learn how to tap the underlying potential of different teams. Work as a Scrum Master, coach, mentor or a Product Owner. Get various opportunities to attend exclusive CSP events along with many other leaders in Scrum and AgileCost: Depending on various factors, the cost of the certification costs around $1295.Average Salary: The average salary of a Certified Scrum Professional (CSP-SM) is calculated to be approximately $115,000 across the United States.CertificationCertified Scrum Professional (CSP-SM)Accreditation BodyScrum AlliancePrerequisitesBasics of Scrum to understand the overall framework perfectly in less time.An active ACSM certification24 months of working experience as a Scrum Master in the last five years.Career PathScrum Master, Mentor, Coach, Manager, Product Owner for big organisations.Average Salary$115,000Cost of Certification$1295Renewal Cost$2504. Professional Scrum Master (PSM)Professional Scrum Master Training (PSM), is a two-day course which covers the theory and principles of the Scrum Framework and the roles of a Scrum Master. This course combines team-based exercises with instructions in order to teach the heart of the Scrum and Agile movement.Accreditation Body: Scrum.orgPrerequisites: The PSM course can be taken by any professional who wants to deepen their Scrum understanding. It is recommended to familiarize with the basics of Scrum to understand the overall framework perfectly in a shorter course of time.Who can take up this certification?This course is apt for professionals who are involved in product delivery using the Scrum Framework. It is particularly beneficial for Scrum Masters, Team members and managers, that is, professionals who are accountable for getting the most out of Scrum..Job opportunities after Professional Scrum Master Training (PSM): After being a certified Professional Scrum Master, the candidate can apply for various fields, to name a few:Scrum MasterAssociate Scrum MasterProduct OwnerCoachMentorCost: Starts from $150.Average Salary: $100,500CertificationProfessional Scrum Master Training (PSM)Accreditation BodyScrum.orgPrerequisitesBasics of Scrum to understand the overall framework perfectly in less time.Exam InformationAnswer a set of 80 questions within an hour.Passing score: 80 per cent.Career PathScrum Master, Mentor, Coach, Manager, Product Owner for big organisations.Average Salary$100,500Cost of Certification$1505. SAFe 4.0 Scrum Master (SSM)It is a two-day course, during which the attendees gain a proper understanding of the roles of a Scrum Master in the context of SAFe enterprise while at the same time, prepare them to plan and execute the Program Increment(PI) successfully. PI is an enabler of alignment for all the levels of a SAFe organisation, which includes the facilitation of Scrum in the enterprise and executing the Iteration Planning.This course will validate that you can now perform the role of a Scrum Master in a SAFe environment, which will help you increase your value to organisations and teams which are implementing SAFe.Accreditation Body: Scaled Agile, Inc.Prerequisites: Regardless of experience, this course can be attended by anyone. But it is recommended to have the following prerequisites for the ones who intend to take the SAFe® Scrum Master (SSM) certification exam:They should be familiar with Agile concepts and practices.Basic knowledge and awareness of Scrum, eXtreme Programming (XP) and Kanban.Proper working knowledge of hardware as well as software development processes.Who can take up this certification?This course can be taken up by Scrum Master who are new to this and need to perform the role. While this course can also be taken up by the existing Scrum Masters who wish to know about their role as a Scrum Master in a SAFe environment.Other than them, Team leads who wish to understand the roles of Scrum Master can also take up this course.Job opportunities after SAFe 4.0 Scrum Master (SSM): Based on the candidates' experience, the candidate can apply for various roles. To name a few:Scrum MasterSenior Scrum MasterAgile Scrum MasterAgile Project ManagerAgile Project DirectorAgile CoachProduct OwnerCost: The first attempt of the exam is included in the course registration fee, provided the exam is taken within 30 days after completing the course. After that, each retake costs $50.Average Salary: $114,546CertificationSAFe 4.0 Scrum Master (SSM)Accreditation BodyScaled AgilePrerequisitesFamiliarity with Agile concepts and practices.Basic knowledge and awareness of Scrum, eXtreme Programming (XP) and Kanban.Proper working knowledge of hardware as well as software development processes.Exam InformationAnswer a set of 45 questions within a duration of 90 minutes; out of which 33 should be answered correctly.Career PathScrum MasterSenior Scrum MasterAgile Scrum MasterAgile Project ManagerAgile Project DirectorAgile CoachProduct OwnerAverage Salary$114,546Cost of CertificationThe first attempt of the exam is included in the course registration fee, provided the exam is taken within 30 days after completing the course. After that, each retake costs $50.Renewal Cost$100; Every one year from the date of certification earned.6. Scrum Master Certified (SMC)The professionals who are certified as Scrum Master Certified (SMC) ensure that the Scrum team is working in an environment which helps them in completing their project successfully. The Scrum Master has the responsibility to ensure that the Scrum process is being followed. He guides the Scrum practices to everyone who is involved in the project.Accreditation Body: SCRUMstudyPrerequisites: There are no particular prerequisites for this certification, but a SDC™certified professional is more preferred.Who can take up this certification?This course is apt for professionals who are involved in product delivery using the Scrum Framework. It is particularly most beneficial for Scrum Master, Team members and managers, that is, those people who are accountable for getting the most out of Scrum.Job opportunities after Scrum Master Certified (SMC): After completion of the course, you can opt for the following job opportunities:Scrum MasterAssociate Scrum MasterSenior Scrum MasterCoach Scrum MasterProduct Owner/ManagerCost: $450 USDAverage Salary: The average salary for a Scrum Master Certified professional ranges between $100,00 to $130,00 USD.CertificationScrum Master Certified (SMC)Accreditation BodySCRUMstudyPrerequisitesThere are no particular prerequisites for this certification, but a SDC™certified professional is more preferred.Exam InformationAnswer a set of 100 questions within a duration of two hours.Career PathScrum MasterAssociate Scrum MasterSenior Scrum MasterCoach Scrum MasterProduct Owner/ManagerAverage Salary$100,00 to $130,00 USDCost of Certification$450 USDRenewal CostEarn 40 recertification credits every three years.7. Agile Scrum Master (ASM)The Agile Scrum Master certification combines scrum practices and agile methodologies with practical assignments. It tests the ability of the professional that is required to facilitate, enable and coach a cross-functional Scrum Team as a Scrum Master.Accreditation Body: Exin.Prerequisites: You are required to have successfully completed an EXIN Accredited Agile Scrum Master Training, which is mandatory.Who can take up this certification?This certification aims the managerial professionals who are in the fields of IT project management, business management, software development, and IT service management.Job opportunities after Agile Scrum Master (ASM): The professional can look forward to the following job opportunities after completing the Agile Scrum Master course:Scrum MasterAgile CoachAssociate Scrum MasterProgram ManagerCost: $260 USDAverage Salary: The average salary of an Agile Scrum Master ranges between $100,00 to $130,000 across the United States.CertificationAgile Scrum Master (ASM)Accreditation BodyEXINPrerequisitesThe candidate is required to have successfully completed an EXIN Accredited Agile Scrum Master Training, which is mandatory.Exam InformationAnswer a set of 40 questions within a duration of 90 minutes; Pass mark being 65%.Career PathScrum MasterAgile CoachAssociate Scrum MasterProgram ManagerAverage Salary$100,00 to $130,00 USDCost of Certification$260 USDSCRUM CERTIFICATIONS AND THEIR FEATURES IN TABULAR FORMAT FOR BETTER UNDERSTANDINGType of Cert /FeaturesAccreditation BodyCost of CoursePre- RequisitesAverage SalaryCertified Scrum Master (CSM) Scrum AllianceApprox $700 to $1500.Basics of Scrum$100,00 to $130,000 across USAdvanced Scrum Master CertificationScrum Alliance$1295 to $1495.Basics of ScrumTwelve months of work experience as a Scrum Master in the last five years$100,00 to $130,000Certified Scrum Professional-Scrum Master (CSP-SM)Scrum AllianceAround $1295An active A-CSM certification 24 months of experience as a Scrum Master in the last five years. Attend a CSP-SM workshop conducted Scrum Alliance Approx $115000 across USProfessional Scrum Master (PSM)Scrum.org$150Basics of Scrum$100,500SAFe 5.0 Scrum Master (SSM)Scaled Agile, IncThe first attempt of the exam is included in the course registration fee, provided the exam is taken within 30 days after completing the course. After that, each retake costs $50Familiarity with Agile concepts and practices. Basic knowledge and awareness of Scrum, eXtreme Programming (XP) and Kanban. Working knowledge of hardware as well as software development processes$114,546Scrum Master Certified (SMC)Scrum Study$450There are no particular prerequisites for this certification, but a SDC ® certified professional is preferred$100,00 to 130,000Agile Scrum Master (ASM)EXIN$260Should have mandatorily completed an EXIN Accredited Agile Scrum Master Training.$100,00 to 130,000Notes:- For courses CSM, A-CSM, CSP-SM and PSM duration of the course is 2 days and renewal every 2 years at cost $100 to $175. You will also be required to earn SEUs to maintain your Scrum Alliance certifications.For SAFe 5.0 Scrum Master (SSM) renewal every year is @ $100For SMC Course , retake SMC® Recertification exam every 3 years or earn any SCRUMstudy™ CertificationHere is a quick list of what benefits can be attained by a Scrum Certification.Get in-depth knowledge about Scrum: Having a Scrum certification will help you attain a solid base of Scrum knowledge as well as train you with the required skills to utilize it in an effective manner.Learn to think the Scrum way: It is necessary to develop an Agile mindset to work with Scrum effectively. This will help you to have better team collaboration, make your projects more successful, and will lead to a decrease in disagreements.Scrum Artifacts: Scrum concepts like product backlog, sprint backlog, burndown, etc. act as a pillar in a Scrum project, which help organizations to deliver the project in iterations.Become more relevant and marketable: A Scrum certification will provide you with in-depth practical knowledge, which will help you become more marketable and relevant in your field or in an industry which engages with Agile values. This certification will act as a validation that you have knowledge of Agile concepts and that you have an Agile mindset.Scrum Certification benefits your organization: Scrum Certification trains you to use the latest tools, technologies as well as resources, which leads to business processes and a better-organized team which costs less time and money.Influence your organization to adopt Agile methodology: Adopting Agile methodologies will help your organization as it will ensure better yields, lesser time to market, timely insights, improved productivity, better ROI, sellable products after each sprint and much more.Better interaction with your peers: Having a Scrum certification will help you to build a better understanding of Scrum while working with your colleagues. It helps to promote productivity while at the same time it helps you communicate and collaborate with your peers in a better manner.Prove and put Scrum knowledge into practice: The process to earn Scrum Certification requires you to go through a rigorous Agile Scrum training, which helps you get a better job and career opportunities.Join the community of Scrum experts: With a Scrum Certification, you can connect with various professionals. This ensures continuous improvements that you will learn and achieve with an Agile approach.Enhance sale: Make your Scrum team work in a more flexible manner, ensure fast delivery and quick releases. Being Scrum Certified enables you to make a difference to your organization.What is Scrum?Scrum is a lightweight framework with the help of which people can address complex problems to deliver projects of the highest possible value. It is primarily used for software development processes by using iterative and incremental practices to work towards a well-defined goal.It is a subset of Agile as it follows the Agile Manifesto, which expresses a set of values and principles to help make decisions on how to develop higher-quality software in a quicker and better manner. Organisations have benefitted by Agile Scrum process as:It increases the productivity of the team.It increases the quality of deliverable products.Helps in getting a better grip of the project schedule.It provides a better estimate while less time is spent on creating themIt keeps the stakeholders and customers satisfied.Scrum Events: The Scrum Events consist of five components, namely Sprint, Sprint Planning, Daily Stand-up, Sprint Review, Retrospective.Sprint: A Sprint is a time-boxed period within which a Scrum Team completes a specific task or tasks so that they can be ready for a review. A Sprint can be as short as one week.Sprint Planning: During a Sprint Planning meeting, the tasks which must be accomplished during a Sprint are decided upon. It discusses the product backlogs which are needed to be delivered and how it can be achieved.Daily Stand-up: It is a short meeting of 15-minutes duration which is conducted on an everyday basis. The main objective behind this short meeting is to make sure that the whole team is on the same page and is aligned to the sprint goal. The tasks covered in the previous 24 hours are discussed and the tasks to be carried out during the next 24 hours are planned out.Sprint Review: A Sprint Review is conducted after the Sprint ends. The increment completed and the tasks that have not been completed are discussed during the Sprint Review.Sprint Retrospective: During a Sprint Retrospective, the whole team comes together and reflects on the Sprint process, that is, discusses what tasks were completed and what problems they faced. The main motive behind this is continuous improvement.According to The 13th Annual State of Agile Report, the top 5 Agile Techniques are: Daily standup Sprint/Iteration Planning Retrospectives Sprint/Iteration Review Short Iterations Scrum Artifacts Scrum Artifacts include product backlog, sprint backlog and product increment. Product Backlog: It is a document which consists of an ordered list of all the product requirements. The Product Owner looks after the Product Backlog, and prioritizes them as per the requirement. Sprint Backlog: The Sprint Backlog is a specific list of all the items from the Product Backlog which are to be worked on in a sprint. Product Increment: A product increment is the sum of all the completed product backlogs since the software release. How are Scrum and Agile related Scrum and Agile are related, but distinctly. Agile is a methodology that describes a set of guiding principles to build software through iterative development, which is described in the Agile Manifesto. Scrum follows a set of rules while practicing agile software development. Even though these two models look similar and function in a similar manner, there are differences as well. Scrum aims for a product team with firm rules and guidelines. It is an incremental and iterative development methodology of Agile, that is, it can be said that it is an agile framework for developing software. Scrum does not state any detailed description or template of the process of software development, unlike many other software development methodologies. It states the desired outcome that is required, leaving it on the agile scrum team to determine the solutions to the problems that they are facing or will come across. It may be used for software maintenance projects or software development. Scrum increases the flexibility and speed of the process of product development. Organizations which have switched to agile processes like Scrum have experienced many benefits like higher stakeholder satisfaction, higher productivity, etc. Scrum Certifying Accreditation Bodies The following is a list of the foremost Scrum Certifying Bodies. Scrum Alliance Scrum.org Scaled Agile, Inc APM Group International SCRUMstudy 1. Scrum Alliance: Scrum Alliance was founded in the year 2011. Being a globally renowned organization, it supports Scrum adoption, research and networking, focusing on organizational transformations. It is the largest, most established organization for Agile membership and certifications that has trained more than 750,000 professionals worldwide. 2. Scrum.org: Scrum.org provides training, assessments and certifications based on the principles of Scrum and Agile manifesto in order to improve software delivery. They empower people and organizations all around the world to achieve agility through Scrum. The global organization was founded in the year 2009 by Ken Schwaber. 3. Scaled Agile, Inc. (SAI): Scaled Agile, Inc. (SAI) is the leading provider of SAFe® courses. Being a knowledge base for enterprises to adopt Agile, it uplifts the career growth of an individual as it offers various role-based courses and certifications. 4. SCRUM study: SCRUMstudy is a globally acknowledged accreditation body for Agile and Scrum certifications. It has a large global partner network of ATPs (Authorized Training Providers) delivering training and certifications. The SBOK™ Guide has been authored by the SCRUMstudy, which is a comprehensive guide to deliver projects successfully using Scrum. 5. EXIN: EXIN offers professionals certifications in a wide range of exams in the field of IT qualifications. It innovates in a continuous manner by developing exams in-house. The developed exams are both independent and offered through partners, which is done in order to enhance EXIN’s portfolio as well as broaden the scope of the exams that are offered. Summary: Various accreditation bodies provide various Scrum Certifications around the globe. The main objective behind all the Scrum Certifications is the making of a knowledgeable and reliable Scrum Master who in turn will help his/her organization achieve business goals by following the procedures of the Scrum framework. Choose the best certification course according to your requirements and make the best out of it! Happy Scrumming.
9580
- by KnowledgeHut
- 31 May 2019
- 25 mins read
A series of courses and qualifying Examinations ca... Read More
What is Program Increment Planning and its importance in SAFe®?
By KnowledgeHut
PI Planning or Program Increment Planning can be said to be the heartbeat of the Agile Release Train(ART). Even more precisely, it sets the tracks for the train to ensure that all rail cars(scrum teams that are a part of ART) travel in the same direction. It is similar to Iteration planning in crum. It is an extension of Iteration planning under a bigger umbrella i.e ART. PI Planning sessions are regularly scheduled activities held during the year where various teams within the same Agile Release Train (ART) collaborate to agree with a common vision, discuss functionality, prepare the roadmap and define cross-team dependencies. It's a fixed timebox for planning , designing, and validating a complete system, showing value, and having quick feedback. When you first follow SAFe, chances are, it will start with PI Planning. This is because it forms the basis for the Scaled Agile FrameworkTM. The PI Planning ceremony is the foundation of your transformation and the driver for SAFe. We will take a deep dive into PI planning in detail in this article and understand its importance in SAFe.What is SAFe®?Before understanding SAFe ,let’s first understand what Scrum is. Scrum is an iterative product creation approach focusing on a regular production cadence. It relies on cross-functional teams, a set of ceremonies, and certain specific supporting roles to help drive these deliveries.SAFe is an extension of Scrum at the larger organizational level. SAFe or the Scaled Agile FrameworkTM is a set of principles and strategies designed to help deliver resilience to all departments and levels of the organization. The system is designed to enhance visibility, coordination and cooperation which will result in improved efficiency , better outcomes and faster delivery.Image SourceIntroduction to Program Increment :PI Planning is particularly useful for agile companies of large scale. Let 's look at some figures, to understand the effect. Some bigger companies , for example, may have 300-400 teams and 5,000 developers. These teams may never have spoken to each other before, in the old way of working until a crucial issue forced them to collaborate.Previously, coordination would have been at the level of the leadership team, and they would have had several levels of managers in between who would trickle down details, but the people on the teams would never speak to each other. There would always be a constant struggle to work on the biggest projects for money, budget, and opportunities.Projects had a habit of overlapping - one team would release something which would then break something in the project of another team. PI Preparation is the first time that many of these very large businesses have joined their teams in a space or on the same call to speak to each other. They are given the opportunity to nut out those crucial talks about who is working on what. When you enter a code or a code repository, you need to know how it can affect another team. You may also need to do some work to allow another team to work first (and vice versa) on their feature.An ART (agile release train) is a shared objective accomplished by the soul of the different teams that work together. In very large companies, there can be three trains working together, and that is the reason why the teams need to step back every eight to 12 weeks and make sure that they continue to work towards the overall vision and company goals.Here’s what PI Planning enforces:CommunicationVisibilityCollaborationAs a result, teams can more easily get work done, deliver more updates in less time, and remain on budget.Executing the PI /Agenda- It is very important to understand the steps involved in executing PI. Let's try to understand the same:1) Preparation: It will cover the prerequisites for successful PI.Organization preparation : PI meetings are supposed to be arranged well in advance, and it is important to call into account all the stakeholders and leaders involved in the program. Usually, large organizations arrange this as a quarterly meeting, which helps to talk about the end of the preceding quarter and to set all in order for the start of the next quarter.Content preparation: For the launch the preparation on the aim and the vision has to be made well in advance. This should be drilled into the team from day one, which is done by the Company owners and the leaders of the projects who are in the best position to do so. Facility preparation: A spacious room that is twice the size of the amount of people should be prepared, where the employees are able to walk around and ask other employees questions.2) Agenda:Setting the agenda is very important and should be mapped out at the outset. Motivational speakers should be called in, who can take time to remember the successes of the last PI. Always provide some time for introductions through ice breaking games. It is important that the teams get to know each other, so that they can work well together. All these can be helpful in work teambuilding and bringing a social aspect to the case.Here is an example of an agenda from ScaledAgileFramework.com. It outlines the critical steps for a successful case.Day OneBusiness Background – The background of the business is provided by a senior management member or a company owner who offers insights on business performance and on how they are able to keep up with market demands and customer needs.Product / Solutions Strategy- The Project management will outline the company vision for the next PI. The salient features that will help achieve these targets will be defined by the company management.Architecture Vision & Development Practices – Next, the Systems Architect or IT department will talk about the systems and architectural vision for infrastructure upgrades that will help increase market time and will affect growth during the upcoming PI. Process changes associated with Agile that would improve speed and communication will be discussed.Preparation Background & Lunch – After this, it is the turn of the Release Train Engineer (RTE) to explain the planning process for PI and what the teams and the general meeting are required to do. The planned results for the meeting will be discussed, and any questions from the Team will be addressed.Team breakouts- Teams will meet around the boards (analogue or digital) to measure their pace for each iteration and look at their backlogs and what needs to be progressed to help the functionality outlined in the vision. They will apply their draft plans to review and provide input to all the teams. They'll need to recognize and mitigate possible threats and addictions.Draft Plan Review- During this time-boxed meeting, teams will deliver their draft plans and receive input from product owners, company owners, stakeholders and other teams. They may use the feedback to fine-tune their drafts before consulting the management. They will also discuss possible issues to be addressed by the management.Review by Management and Problem Solving- Draft plans would also raise problems with design, scale, and people and resource constraints. Only the management renegotiation and future features may often solve these problems. The RTE (Release Train Engineer) organizes this meeting and stakeholders and business owners must come out of the meeting with a new set of goals or features for the teamsDay 2 AgendaProgram Adjustments- At the start of the day, changes or decisions taken at the problem-solving meeting by management and stakeholders will be considered. Teams are apprised of these changes and decisions and priorities may be revisited. These adjustments will be put on the board of the company so that all departments can take a look and reorganize themselves.Breakouts- During breakouts, teams take the changes back to their discussion meeting and come back to the program board with their PI targets. Company owners may assign values to each of the goals and rate them for execution. At this stage, teams will get a clearer sense of their targets in the context of the iterations ahead.Final Plan Review and Lunch- Finally, each team will carry their plans to the front and present them. Threats and dependencies will be listed out at the finish of the presentation. While this is not the time to try and fix those problems, the various plans are posted to allow the teams to review and get inputs from others.Program Risks-All teams listed their risks and dependencies in the preceding phase. Now that all the goals are written, the teams will tackle each risk in turn and decide whether they can be resolved. The risks fall into one of below categories:Resolved- The teams conclude after discussion that the topic is no longer a problem. Owned – Someone on the train takes ownership of the item to work on a later resolution of the issue. Accepted – Certain threats are simply facts or future issues that need to be acknowledged and embraced. Mitigated- Teams will strategize together to mitigate a risk item 's effects. The solution or fix is implemented.Trust Vote – Once all the challenges and targets are discussed and addressed, the teams can vote on their conviction that the target can be achieved in the coming PI. The Trust vote is a quintessential vote, when team members can hold up one to five fingers in a show of hands. Anything that is less than a three-finger ballot should be re-looked at.The team member who has an issue with that particular goal would need to give more clarity, so that the teams can fix it. Once the issue has been resolved, the target of achieving a vote of confidence for the coming PI is again put to vote.Retrospective – The RTE will have a brief retrospective on the PI Planning case at the very end of the meeting to collect input about what was going well for the case, and what needs to be modified or enhanced for the next event.Day 18:00am - 9:00amBusiness context9:00am - 10:30amProduct/solution vision10:30am - 11:30amArchitecture vision & development practice11:30am - 1:00pmPlanning context & lunch1:00pm - 4:00pm Team breakouts4:00pm - 5:00pmDraft plan review5:00pm - 6:00pmManagement review & problem solving Day 28:00am - 9:00amPlanning adjustment9:00am - 11:00amTeam breakouts11:00am - 1:00pmFinal plan review & lunch1:00pm - 2:00pmProgram risks2:00pm -2:15pmConfidence vote2:15pm - X:XXPMPlan rework (if needed)When readyPlanning retrospective & moving forwordThis plan may be ideal for you or you can change it according to the needs of your team. Distributed teams, very large ARTs, and other factors can require the schedule to be modified in a creative way. You will find some sessions require more time, while others may need to be shortened. If it's your first PI Planning experience, try the regular agenda, get input from your team and play with different formats.PI Output- The output which comes out from PI planning is as follows :Smart goals are set by each participating team.The program manager updates the program board based on PI output. The feature list is accepted by each participating team.The new release date for features is aligned between teams.Dependencies of roles (between teams and other ARTs) are set.Milestones are noted down.Planning for PI offers many business advantages including: Setting up face-to - face contact with the stakeholders and all team members – It is critical to keep everybody focused on the event. Establishing the social network depends on the ART – The purpose of icebreakers and team-building games is to help instill trust and collaboration even for remote team members.Matching progress on business goals with the business background, vision, and priorities of the Team and Program PI – Everyone comes together so that they feel like a part of the process and are able to grasp the vision of the organization.Finding similarities and promoting cross-team and cross-ART communication – Many people who have been virtually in touch are now able to put a face to a name. When resolving concerns, dependencies and threats, it's important for everyone to feel comfortable reaching out for support and finding out how the teams can work together.Quick decision making –No need to worry if they have received your text or wait for someone to get back to you when everyone is together. Rather than days or weeks, discussions and decisions take place in minutes or hours.When is PI Planning held?Many businesses think that the correct period of time for an increment is 8-12 weeks (which adds up to 4-6 x 2-week iterations). Some firms keep PI Planning quarterly, for example: Q1 PI: December Q2 PI: March Q3 PI: June Q4 PI: September But timing and duration depend on how long each phase of the program is planned to last. The positive thing about PI Organizing activities is that they happen regularly on a set timetable, so you can plan well in advance for them. That means there is plenty of notice from teams and business owners to ensure they can turn up for the case.What is a pre-PI Planning event and when is it needed?Since the two-day PI Preparation case obviously is just not enough, pre-planning events may be required. These exist for a very good purpose -to make sure the ART is synchronized before PI Preparation is carried out within the wider Solution Train. It's all about synchronizing with the other ARTs to ensure that the answer moves in the right direction, along with the organization. What normally happens is that key people from the Solution Train, along with members from the ARTs and related suppliers get together. Here are some of the people you'll find at such an organizing event : Solution Train EngineerSolution ManagementSolution Architect/EngineeringSolution System TeamRelease Train EngineersProduct ManagementSystem Architects/EngineersCustomersThey'll look at the top Project Backlog, Project Goal, Vision, and Solution Roadmap capabilities. It's a lot like PI Preparation, but at a higher level, through the solution as a whole and not just the individual work. The event begins with each ART summing up its previous increment and achievements in order to set the context. A senior executive would then brief the attendees on the current situation before Project Management addresses the new vision of the project and any improvements from what had previously been discussed.Remote Teams must be engaged and accountableThe Agile Manifesto says, "A face-to - face interaction is the most effective and efficient method of conveying information to and within a development team." Keeping the members of the remote team involved and focused on the planning tasks can be challenging indeed. A range of video conference services are available on the market that allow teams not only to carry out video conferencing with individual members, but also to interact with local teams with cameras. Everyone can see and communicate with one another in the same way as if they were all seated in a conference room together. Applications like Zoom / Web ex / Google Meet /Microsoft Team offer video conferencing facilities for teams and can be used for group sessions for PI preparation. Remote participants can be asked to keep their cameras on so they can be seen.ConclusionWithin the grand scale of today's development environment, teams are often divided across geographies. Team members who are going to be on-the-spot can attend the PI meeting in person, but entire groups might not be ready to participate from the same location. Remote teams should be able to collaborate and give their feedback, in order for SAFe to develop.In such cases, RTEs and company owners need to think outside the box as online technologies evolve. They must prepare to organize and train teams to use these technology resources for effective collaboration. The more frequently the teams use the tools, the simpler it'll be to use them for major events like PI Preparation and alternative iteration conferences and ceremonies. For answers to questions, often teams operating within the same building will profit from providing a remote source of knowledge and a common source of truth within the organization. It can also help to encourage team members to know their stakeholders and product managers, so that at the right time the right people can answer the right questions.Teams who are able to meet this challenge will benefit from the largest pool of skills and expertise, and can get set to reap the highest chance of success in this fast-paced industry.
5364
- by KnowledgeHut
- 19 Feb 2021
- 9 mins read
PI Planning or Program Increment Planning can be s... Read More
Ten agile metrics you won't hate
By Deepti Sinha
A long-standing platitude says: “What gets measured gets done”, and in today’s context the phrase is upgraded to “What gets measured gets improved”. Either way, the emphasis is on measurement. In this article today, we will learn some basic agile metrics that can be used by the development teams to access and improve development, and optimize ways of working. With a strong competitive market, there’s a need to stay ahead of your peers, and provide optimal solutions. Here, we will discuss 10 agile metrics that can help teams carve their path towards success.What is an agile metric?Just going the agile way or adopting agile practices won't help much if the output is not measured. Agile metrics help to monitor productivity and quality across different phases during development. Metrics are standards of measurement that help the team to keep the performance in check and help to expose any gaps in performance early.Why should the teams use agile metrics (Benefits)? There are multiple benefits of using Agile metrics. Let’s first take a look at some questions that get answered:What are the problems that need to be addressed?Is the team on track?Is the value being generated out of the efforts invested?Is the team improving?Is the team working on the right things?Are the deliverables abiding by the quality standards?Top Ten Metrics 1. Sprint BurndownThis is one of the basic and most popular metrics used to measure the work remaining during the execution of the sprint. The graphical representation through a chart helps to keep a check on the rate of work completion, and how much needs to be accomplished. The chart comprises of X-axis and Y-axis, where the horizontal X-axis denotes time/no. of days and the Y-axis denotes the total amount of work. The total work can be estimated both in terms of man-hours or story points. The burndown helps in the prediction of whether the team will be able to complete the target sprint goal in the said sprint timeline.Image sourceComponents in the Burndown Chart:Total Estimate – The output of the sprint planning is in the form of work items or user stories that have been broken down further into tasks. Each task has an estimate with the unit in hours. The sum of the estimate from all the work items constitutes the total estimate which is represented in the Y-axis.Remaining Effort – With each passing day in a sprint, the team will be burning efforts on the tool according to the work completed. This creates a slope in the chart as the remaining effort gets decreased towards the end. This is the component that gets tracked in the burndown down the chart.Total Days – When the sprint length is defined, a set number of days are locked as the length. On the chart the total no. of days is represented on the X-axis. If there’s a holiday/weekend, the chart will show a flat line as the team will not burn any effort. This, again, depends on the tool and its customization. Some tools omit weekends and just represent the working days.Ideal Effort – It is represented through a diagonal line cutting across the chart and represents the ideal burning pattern. This is usually an auto-generated line to guide the team.2. VelocityVelocity is one of the powerful metrics in agile which is simple and easily adoptable. It is the sum of units delivered in a sprint, which is usually in story points. For example, if a scrum team commits 30 points in a sprint and delivers 28, then the velocity for that sprint is 28. As the team matures, the average velocity is calculated to predict the future capacity for the sprints. Velocity helps in getting the teams to predict correctly the amount of work that can be completed. If the average velocity of the team is 30, they know they can finish 300 story points worth of work in approx. 10 sprints.Velocity is not the measure of productivity, as it is just an average calculated unit based on the last few sprints. There might be fluctuations in the velocity due to an unstable team, holidays, legacy code, etc. It should be used as a planning tool for defining the work in a sprint. Each teams’ velocity is unique, and no two teams should be compared in terms of velocity.3. Cumulative flow diagram CFDs are stacked area charts that represent the number of work items in each column for a particular period. The lowest layer specifies the number of items in the completed state. The graph provides an essential way to envision project development and supports to visualize any possible difficulties. It represents the count of Backlog items on the Y-axis and maps them according to the state on the timeline represented on the X-axis. The cumulative flow diagram can be customized as per category or as per status.4. Release BurnupThe Release Burn Up Chart shows the current work progress against the total work planned. It also displays the total planned work, and the total work accomplished to date. One of the important aspects of this chart is the scope line which captures the deviation between the release start and the end dates. The horizontal axis (X-axis) represents the time; it can be sprints, phases, or just the timeline representing the completion of a quarter or the project or just a particular period in discussion. The vertical axis(Y-axis) represents the total story points in the backlog. The Burnup charts make it easy to read the total completed work, the scope changes, and their impact on the timeline, and the remaining effort to reach the completion. Along with this, it also helps in forecasting to achieve the release plan.5. Control ChartAs per Wikipedia “Control charts, also known as Shewhart charts or process-behavior charts, are a statistical process control tool used to determine if a manufacturing or business process is in a state of control. It is more appropriate to say that the control charts are the graphical device for Statistical Process Monitoring.” A control chart is used to monitor quality regularly. It helps to measure the impact of process change, or any team composition changes. It supports to evaluate the team’s historical performance and forecast the future work pattern. This helps the teams in setting up the goals. The Control Chart displays the Cycle Time or Lead Time for your project or sprint. It takes the time consumed by a respective problem in a certain status and plots it over a stated period. A Control Chart helps you categorize whether statistics from the existing sprint can be used to govern forthcoming performance.6. Lead TimeLead Time metric originated from the manufacturing method, more specifically from Toyota Production System. It is the total time elapsed from the initial request being made by the customer to the final product being delivered. When talking of software development, it is the movement of a requirement from ‘New’ state to ‘Completed’ state. In simple words, it is the time between the start and finish for any work item. For example, when you stand in a queue to order a burger, the time between when the order is placed and the time when the burger is received is the Lead Time. In Scrum, the lead time is defined as the time it takes from a requirement being added to the backlog to when it’s ready for delivery.7. Blocked TimeDuring the execution of the sprint, there might be situations that block the way of smooth sprint delivery. For example, an environment issue where the test cannot be performed on the code on the higher environment. Or a case where a technical dependency is blocking the way for the development team. The reasons can be countless, but it is important to capture the total time the team got blocked in the entire sprint. The scrum team can either block the task or raise a block card on the system/tool. The management can pull the real-time report on the blocked cards and help the team move forward. This should also be a part of the retrospective discussion for further improvisation. 8. Escaped DefectsNot every product delivered is error-free, as although multiple rounds of testing are done still some of the defects go unnoticed. They are found by the customers after the release date. These are termed Escaped defects. The cost of fixing a defect increases considerably the later it is found. The appetite for RAG(Red/Amber/Green) count/percentage varies across organizations. Getting more than 3 escaped defects can make the report RED for some. It is measured by the number of issues (bugs, defects, etc.) found in the product once it has been delivered to the user.9. Story Completion RatioWhen the team collectively comes up with the work items committed in a sprint during the sprint planning meeting, they come up with a list of user stories to be completed. The story completion ratio is the percentage of the total no. of stories delivered in a sprint against the committed ones. So, if a team commits 10 user stories in a sprint and delivers 9, the story completion ratio will be 90%. Story Completion Ratio = (Total No. of Stories Delivered / Total no. of Stories Committed) * 100This can also be used in the retrospection as a discussion point to identify the root causes and solutions for better delivery.10. Net Promoter ScoreThe Net Promoter Score is an index that measures the readiness of clients to commend a company’s products or services. To calculate NPS, one can ask, “How likely are you to recommend us to a friend or colleague?” and score the answers on a zero-to-ten scale. Based on their rating, customers are then classified into 3 categories: detractors, passives, and promoters.ConclusionMetrics help in building up the organization by analyzing the results and striving to make it better. They provide quantifiable awareness into the team's performance and deliver assessable goals for the team. Metrics helps the team to define a way for a better customer experience and a healthy work environment. The organization should opt for only those metrics that support the systems to flourish and not to counter the individuals or the team.
9270
- by Deepti Sinha
- 19 Feb 2021
- 8 mins read
A long-standing platitude says: “What gets measu... Read More
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One of my friend has shared me this article, I loved this article and the website thanks for providing such kind of use full to the people. Great information on the salaries of scrum master Now I am planning to take CSM certification will someone help me with this.