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CSM Certification in Mumbai, India

Become an exceptional Scrum Master with real-time scrum activities and simulations

  • Global Registered Education Provider (REP) of Scrum Alliance
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge
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Why should you go for a CSM certification?

Today, companies across industries give preference to IT companies which leverage agile methodology in their workflows. This stems from the fact that it allows companies to deliver accurate results rapidly and reduces the cost of repeated iterations. This is where Scrum comes in as it provides a framework to manage and execute projects with small teams. Considering that Mumbai is one of the IT hubs of India with a heavy concentration of IT giants such as Infosys, Google, and Dell, there is an increased demand for CSM certified professionals in organizations. However, to gain a CSM certification, you need to understand the basics of agile and scrum methodologies.

Certified Scrum professionals improve value exponentially by aiding other individuals and teams to be more effective. If they are excellent, they become part of the team, causing individuals on the team to begin helping others, further extending their multiplying effect. This can further lead the organization through example as a team that is seeing great success can be a model to other departments as well. The CSM training in Mumbai is specifically designed to impart skills which will allow you to be an indispensable resource to the organization.

Certified Scrum Masters definitely have an edge over non-certified ones, and this can be seen from the number of people opting for the certification across the world. According to data released by Scrumalliance.org nearly 60% of Scrum Masters are certified today. Take advantage of the Scrum Master certification in Mumbai to be a cut above the rest

Scrum, if applied effectively can be a powerful tool to churn out high-quality work using small and lean teams.

The certification value has two main value additions:

Value To Individuals

  • Professional credibility- Gain skills through the Scrum Master certification training in Mumbai to integrate into a team seamlessly when you join a workflow already operating in an agile manner.
  • Personal satisfaction- Assure yourself of the fact that you are adhering to the best practices in the sector.
  • Salary- Improve your income by showcasing your expertise in leveraging Scrum methodologies in workflows across projects
  • Job search- A certification will satisfy a checklist item on your job profile thereby converting your next interview into a sure job offer as a certified scrum master.
  • Professional growth- Influence the project management industry and arm yourself with the skill-set of the future to ensure non-redundancy.

Value To Organizations

More and more industries, both IT and non-IT are realizing the true worth and potential of a Certified Scrum Master. A Certified Scrum Master can improve an organization in the following ways:

  • Job essentials- Stay ahead of competing organizations by bringing more to the table as most companies are always on the lookout for individuals who can produce high-quality work.
  • Filling skills gaps- Reduce the strain in your teams with the CSM training in Mumbai and ensure no deficiency in deliverables and skillsets.
  • Increased engagement - The skills imparted via the Certified Scrum Master certification training in Mumbai help you in actively engaging in core decisions that propel you and your company towards releasing Agile trains continually, thus improving overall productivity.
  • Continuous improvement - The very core of Agile is to ensure continuous growth on every level; personal, team and organisational.

CSM® certification- Adding value to your career

As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

  • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
  • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles:
    • Scrum Master
    • Delivery Lead
    • Agile Scrum Master
    • Program Manager
    • Project Manager
    • Agile Coach
    • Automation Engineer
    • Project Lead

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Process to become a Certified Scrum Master

Steps to become a CSM

  • Step 1: Follow an easy and hassle-free approach to register on KnowledgeHut, a Global REP of Scrum Alliance (SA).

  • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).

  • Step 3: SA will send you a link to create login credentials on successful completion of course.

  • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

  • Step 5: Take the 1 hour online CSM® test which comprises of 50 MCQs by using those credentials.

  • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

  • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

  • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA. Also, refer to our getting started guide: How To Become A Certified Scrum Master.

  • Step 9: You have to renew the certification once every two years.

Prerequisites

There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

  • Further their career in project management. 
  • Deepen their understanding of Scrum. 

Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. But, it is recommended that you have basic knowledge of using Scrum in a real-world context, in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by KnowledgeHut. 

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • Anyone who would like to build a career as a Scrum Master

What You Will Learn in this CSM Workshop

1. Learn Fundamentals

Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively.

2. Terminologies and Concepts

Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process.

3. Scrum Roles

Understand various roles involved in Scrum and the scope of the Scrum Master role in Scrum.

4. Core Competencies

Learn key Scrum Master core competencies and protect the team from internal and external distractions.

5. Scrum Ceremonies

Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog, Definition of Done.

6. Facilitate Teams

Facilitate the Development Team, Product Owner, and the organization while responding to change.

7. Improve Transparency

Inspect and adapt and increase transparency in each of the Scrum events and make the team’s work visible.

8. Acts as a Servant Leader

Learn to help the team members work collaboratively and follow every Scrum process involved in it.

KnowledgeHut Experience

EXPERIENTIAL WORKSHOPS

Learn from the real-world experience of accredited industry experts and advance your knowledge with in-class activities and simulations.

ELITE PANEL OF CSTs

Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

LEARN FROM PRACTITIONERS

Learn directly from active practitioners engaged in implementing Scrum principles in real projects.

GATEWAY TO SCRUM COMMUNITIES

Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

CONTINUOUS LEARNING AND SUPPORT

Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

HANDY RESOURCES

Access to latest resources like Scrum tutorial, articles, Scrum Master interview Q&A, & case studies prepared by the industry experts.

GLOBAL REP

150,000+ professionals trained across 90+ countries globally. 

100% SUCCESS GUARANTEED

Our CSM training program comes with a 100% Success Rate.

CSM Course Curriculum from Scrum Alliance

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


What you will learn

At the end of this activity, you will be able to-

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics covered

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


What you will learn

At the end of this activity, you will be able to-

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics covered

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


What you will learn

At the end of this activity, you will be able to-

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics covered

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


What you will learn

At the end of this activity, you will be able to-

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics covered

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


What you will learn

At the end of this activity, you will be able to-

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics covered

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


What you will learn

At the end of this activity, you will be able to-

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics covered

  • Activities in daily scrum
  • Activities in sprint retrospective

Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.


What you will learn

At the end of this activity, you will be able to-

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics covered

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


What you will learn

At the end of this activity, you will be able to-

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics covered

  • Definition of Ready for user story
  • Definition of Ready for sprint

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


What you will learn

At the end of this activity, you will be able to-

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics covered

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


What you will learn

At the end of this activity, you will be able to-

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics covered

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


What you will learn

At the end of this activity, you will be able to-

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics covered

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Topics covered

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


What you will learn 

At the end of this activity, you will be able to-

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics covered

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


What you will learn 

At the end of this activity, you will be able to-

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics covered

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


What you will learn 

At the end of this activity, you will be able to-

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics covered

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

Why Global Corporates Prefer KnowledgeHut As Their Training Partner

A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

  • Training delivered in 70+ countries.
  • 250+ industry-relevant courses.
  • Consulting and coaching to transform organizations.
  • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
  • 500+ Clients
  • Amazon
  • Capgemini
  • Coca-Cola
  • Cognizant
  • HP
  • PWC
  • IBM
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Individuals Can Enroll In Groups To Avail Huge Discounts

By registering in groups, you can save up to 15% on the course fees. The discount you can avail will depend on your group size.

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5+ people 10%
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CSM Training and Certification FAQs

Certified ScrumMaster®
CSM Training
CSM Certification Exam
CSM Certification
CSM Certification Process
PDUs and SEUs

JOURNEY OF A CERTIFIED SCRUMMASTER® PROFESSIONAL


CSM Training and Certification FAQs

Certified Scrum Master

As stated by the Scrum Alliance, a Certified ScrumMaster® is a professional who has a deep understanding of the overall Scrum framework and supervises the process of information exchange. Also, the Scrum Master makes sure that the team is strictly adhering to the Scrum principles to deliver quality software in the end.

As a Scrum Master, there is a set of predefined roles and responsibilities that need to be followed to achieve success. Given below are the roles and responsibilities of the Scrum Master bears to lead the Scrum teams:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

Scrum framework is used worldwide because of its ability to deliver quick results and reduce the cost of performing endless iterations. This increasing demand of Scrum adoption has increased the popularity of the Certified Scrum professionals in the job market. A CSM certification will display your prowess as a Scrum expert who can lead projects to successful execution.

A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.

No, there is no such online/virtual course for CSM. According to the Scrum Alliance, understanding Scrum needs more personal interaction than is possible to deliver in the virtual environment.

Through this membership, you can join local user groups, social networks, obtain access to more discounts on gatherings, and additional member-only resources. In addition to this, CSMs can use a specially designed logo to highlight their credentials.

According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.

The Scrum Master role has been gaining lots of popularity in recent years. According to Glassdoor’s 2018 salary report, Scrum Master is one of the highest paying jobs, ranking at number 20 with an average salary of $98,239.  It has mounted two positions up as compared to the 2017 Glassdoor report.

Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can play the role of a Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.

The ScrumMaster certification is a great opportunity for the individuals who are seeking to accomplish success in their career along with the professionals who are looking for a job change in an Agile based environment. Take this certification to see yourself at the highest peak in your career.

Today, 15 years since the beginnings of agile, leading companies and organisations across the world have started embracing Agile to reap its benefits. This has increased the demand for Scrum Masters, resulting in better job opportunities in the organisation.

Here is a list of the top companies that have hired Certified ScrumMaster professionals in Mumbai:

  • Accenture- a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services
  • J.P. Morgan- an American multinational investment bank and financial services company offering a plethora of banking and trading services to its clients
  • Procter & Gamble (P&G)- a multinational consumer goods corporation specializing in wide range of personal health/consumer health, personal care, and hygiene products
  • Ingram Micro- an American distributor of information technology products
  • UBS- a multinational diversified financial services company which is involved in all financial activities, including retail and commercial banking.

Leading an Agile project management team is a difficult role. Scrum tools can be relied upon to help in managing Scrum projects with ease. Here is a list of popular Scrum tools in a tabular form:

Tool Name

                                       Features

Cost

Jira

The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days

$8/user/month

ScrumDO

This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users

Manuscript

A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users

Axosoft

This Scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users

Targetprocess

This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version

$20/user/month

Yodiz

It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users

$3/user/month

Quickscrum

This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

$3/user/month

Scrumwise

It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

$7.50/user/month

ScrumDesk

Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users

ClickUp

It helps to make projects more productive with a well-designed and intuitive platform.

$5/user/month

Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

Your next step toward a Scrum expert after earning a CSM certification is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

CSM Training In Mumbai

The Certified ScrumMaster® training offers training in the Scrum fundamentals and all the related topics essential for Scrum team members or the Scrum professionals.

Interested candidates can take up this course. A degree of course completion from our Certified Scrum Trainer will make you eligible for the CSM test by Scrum Alliance.

The right audience to take the CSM course is:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers

In case you are already using Scrum as a Scrum Master in your organization, this will aid you to guide the team on strictly sticking to the Scrum principles.

Our Certified Scrum Trainers® (CSTs) are:

  • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
  • Skilled in product management and software development.
  • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

Our team of CSTs are experts in the Scrum Alliance standards of excellence. and as a result, all candidates acquire the same high-quality content irrespective of the trainer and the location. They help you further advance in the competencies and skills which you need to make a difference in your organization.

The destination will be listed under the selected workshop on the KnowledgeHut website. Please contact our support team if you face any troubles. To establish maximum success at learning, each of our CSM training session is held at various locations in Mumbai such as:

  • Tunga Paradise P 16, MIDC Central Rd, Near Samriddhi Ventrure Park, Chakala Industrial Area (MIDC), Andheri East, Mumbai, Maharashtra 400093.
  • The Orchid 70-C, Nehru Road, Near, Domestic Airport, Vile Parle, Mumbai, Maharashtra 400099.
  • Peninsula Grand Sakinaka Junction, Lokmanya Tilak Nagar, Andheri East, Mumbai, Maharashtra 400072.

The location of the training depends on the preferences made by most of the trainers available, individuals, etc. Find yourself a convenient location quickly and earn the industry-recognized credential!

A person should not take an exam before attending the course. Scrum Alliance believes in true learning and hands-on experience.

No. Certified membership is for the individuals who have finished their CSM training.

It is advisable to go through the information based on the Scrum fundamentals available on the Scrum Alliance website. This information on Scrum will help to not only understand the Scrum principles and practices associated with the framework but also clear the Scrum Master certification exam with good score.

After doing CSM course, you will get an email from Scrum Alliance that includes a link to create your login credentials. After this email, you have 90 days to take and complete the test.

Our CSM training and the updated course materials created by the highly experienced trainers will help you to understand the complete Scrum framework that will help you in clearing the exam with high scores.

Over the past decade, we have trained over 500 companies, comprising of small, medium and large-scale enterprises that increased our reach globally. We plan to keep up long-term relationships with our valuable clients by surpassing their expectations. Here are some of the top companies in Mumbai that got trained by KnowledgeHut:

  • Bank Of America- a multinational investment bank and financial services company
  • ICICI- an Indian multinational banking and financial services company
  • Reliance Jio- an Indian mobile network operator  
  • Tech Mahindra- an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing
  • SBI Global IT Centre- an Indian multinational, public sector banking and financial services company
  • DXC Technology- a B2B multinational corporation
  • BNP PARIBAS ISPL- a French international banking group
  • Microsoft- an American multinational technology company
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CSM Certification Exam

CSM exam is easy to pass. The exam is in open-book format. CSM training is an activity-based session that helps you in understanding the Scrum concepts in a detailed manner.

The CSM exam is taken only after attending a course. The ScrumMaster certification exam consists of 50 multiple choice questions and 1-hour (60 minutes) to end the exam. A candidate has to score 74% in the exam to pass the Scrum Master certification exam.

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

Yes, you can retake the exam in case you fail the exam. Once you receive the welcome email from Scrum Alliance, you can take the Scrum Master exam at no cost for the first 2 attempts within 90 days. After exceeding the time limit, you will be charged a minimum of $25 each from the third attempt or after finishing your 90 days. According to the Scrum Alliance, the candidates who failed thrice in the exam should retake the CSM certification course.

Scrum Alliance is the accreditation body of Certified ScrumMaster certification course and according to it, the exam fee is non-refundable.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.

Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

CSM Certification

CSM is on the top list of professional certifications by Scrum Alliance for Scrum Masters. The Scrum Master facilitates project success by guiding the team members in using the right processes to deliver the required project outcomes.

Certified Scrum Master (CSM®) certification is a globally renowned certification offered by Scrum Alliance. This certification is given to those individuals who have sound knowledge in Scrum framework, practices, principles, and associated job roles. Also, this certification provides them with an opportunity to be a member of the Scrum Alliance for 2 years.

Scrum is a very popular framework as it delivers the project output in chunks which saves time and money. Many leading organizations have started implementing Scrum for their project deliveries, creating plenty of opportunities for qualified Scrum Masters. Hence, the demand for Certified ScrumMasters has increased over the past years.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

During the last decade, the popularity for Certified Scrum Master has expanded worldwide. So, it is worth acquiring a Scrum Master credential.

Scrum Alliance, the famous CSM accreditation body in the world will designate you as a Certified ScrumMaster®.

According to Payscale report, the average salary for a Certified Scrummaster (CSM) in Mumbai, Maharashtra is Rs. 815,000 per year. Agile, Agile Software Development, ScrumMaster, Project Management, Scrum, Business Analysis are the most popular skills that help boost the pay of the certified ScrumMasters.

Based on the salary survey by Glassdoor, Certified Scrum Master is one amongst the 25 high-paying jobs across the world. This will produce lots of job opportunities for the skilled Scrum Masters who are seeking to make a career as a Scrum Master in the Agile organizations.

As a Certified ScrumMaster, you can play roles like Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc.

Being a Certified ScrumMaster, the designations an individual can take on in the organizations are Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

Following are some of the benefits of ScrumMaster Certification:

  • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
  • Gain access to resources, networks, and local groups available to only Scrum Alliance members
  • Get ahead in your Agile career
  • Prove your core Scrum knowledge to your peers.
  • Fulfill the role of a Scrum Master
  • Engage with a community of Scrum experts

ScrumMaster Certification can be renewed every 2 years. For that, you need to pay $100 to maintain your certification for a further period of 2 years from the date of your current expiration. In order to renew your CSM certification, log in to https://www.scrumalliance.org/login, go to your dashboard and choose the ‘Renew Certification’ option under the heading ‘Actions’.

Note that starting from February 4, 2019, you will be required to earn 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. This new requirement has been mandated to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. You can earn the required SEUs by completing an educational training or a learning opportunity.

You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.

There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

PDUs and SEUs

PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of Scrum. To maintain your certification from Scrum Alliance, you are required to earn a certain number of SEUs every two years.

PDUs and SEUs are credits awarded by the Project Management Institute and the Scrum Alliance respectively. They recognize your dedication to the Agile world through the award of credits for every educational effort you make throughout your career. Scrum Alliance members who hold a credential from Scrum Alliance need to earn SEUs to get re-certified every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

You can earn 14-16 PDUs and SEUs by participating in our two-days training program.

Meet top CSTs and active practitioners

Become an Instructor
Heitor De Sa Roriz

Heitor De Sa Roriz Filho

CSM, CSPO & CSPO

HeitorRorizFilho is an 'agilero'. He currently works as an Agile Coach and Trainer worldwide, based in Sao Paulo. He is a writer, speaker and trainer in the area of Technology Management. He has been dealing with Agile since 2004 and in addition to speaking for Agile/Scrum, Six Sigma and PMI conferences, he is the founder activist of the ScrumAmazonia user group.

He is also the co-founder and Agile Coach of Massimus (https://www.massimus.com) a company focused on APM (Agile Project Management) training and coaching. He holds a M.Sc. in Information Technology from the University of Stuttgart, Germany. Has worked and gathered experience in companies like Itautec-Philco SA, DaimlerChrysler AG, FraunhoferInstitut, FPF (Fundação Paulo Feitoza), among others. He worked for 3 years as a ScrumMaster and Product Owner for FPF and Siemens-Mobile where he also coached, trained and mentored teams to implement and improve Scrum in projects.

For more than 2 years he worked as an Information Manager for the local government at Municipal Institute of Urban Planning where he applied Scrum outside of software, in architectural and building projects. He participated as a research assistant in projects belonging to LBA (Large-scale Biosphere-atmosphere Experiment in Amazonia) at INPA in cooperation with JICA (Japan International Cooperation Agency) and NASA (National Aeronautics and Space Agency).

Heitor is passionate for Agile and Scrum. He truly believes Agile can change the way we work achieving excellent levels of precision and performance. He is very interested in Agile Leadership and Agile Project Management as levers of improving our ways of work.

Marco

Marco Mulder

Certified Scrum Coach, Certified Scrum Trainer, CSM & CSPO

Marco helps companies to achieve better results by using Scrum and a wider set of Agile practices. He coaches teams, management, Product Owners and Scrum Masters in their adoption and further development of Agile practices. He has coached and mentored several big companies like Randstad, Ahold and Wehkamp and many smaller companies to enhance their agile expertise.

Marco is passionate about the use of Scrum to help teams and organisations to achieve higher customer satisfaction, higher productivity, better predictability, more flexibility, better quality and more fun and excitement!

Marco is a Certified Scrum Trainer (CST) and Certified Scrum Coach (CSC). In 1997 he graduated cum laude in Computer Science at the VU University in Amsterdam. His experience with Agile dates back to 2001, when he worked at OTI on Eclipse related projects.

kiran

kiran Thakkar

CSM, CSPO and Agile
 
 

Kiran Thakkar, an IT professional with 25 years of experience in global application development and leadership, is a Project Management Professional (certified by the PMI) and a Certified Scrum Trainer (certified by the Scrum Alliance).

Kiran’s other qualifications include an MBA and an MS in Computer Science. Kiran worked at Siemens Medical Solutions and played an instrumental role in one of the largest agile/scrum implementation in the world. Kiran was an overall program release manager at Siemens for a very large-scale, globally distributed, and FDA compliant agile initiative (40+ teams, over 500 members, part of overall 120+ teams).

Kiran laid the groundwork for agile practices still in use and highly effective in Siemens today. Kiran brings real life scrum implementation experience to his class. He also pioneered implementation of the agile practices and mentored scrum masters globally.

He was one of the early adopter of enterprise level large-scale agile/scrum. He is also an adjunct faculty at Penn State Great Valley, DeVry/Keller University, and University of Phoenix teaching in online and traditional 'on-ground' environment. His training sessions are practical, hands on and real world, helping aspirants gain the ground level expertise and specialization.

Daniel James

Daniel James Gullo

CSM, CSPO & Agile

For more than 25 years, Daniel has been teaching, mentoring, coaching, and consulting for organizations of many sizes; from startups to multi-national enterprises. Daniel has led large-scale Agile adoption initiatives for organizations in Financial Services, Education, Health Care, Bio-tech, Pharma, Information Technology Consulting, Professional Associations, and Federal Government.

Daniel is well known and highly revered as 'The hardest working man in the Agile community.' He is the founder of Agile Delaware and frequent reviewer, volunteer, and speaker for the Scrum Alliance, Agile Alliance, PMI and other organizations, including delivering keynote addresses.

Daniel is the Conference Chair for the 2015 Scrum Gathering in Phoenix; he was the Conference Chair for the 2013 Scrum Gathering in Las Vegas; serves on the Trainer Acceptance Committee; is a member of the Coaching Retreat Planning Committee; host of Coaches Clinic events; facilitator of Open Space Events, including the Scrum Alliance's largest Open Space ever in Berlin; and a prolific contributor to a vast array of online forums, blogs, and other social media. Daniel is currently pursuing a PhD in Organizational Development.

Zuzana

Zuzana Sochova

CSM. CSPO, CAL I, CSD

Zuzana Sochova has over 14 years of commercial experience in IT, beginning as a software designer/engineer and moving up into project management, program management, and into executive management at a company that provides SW services for international customers (USA, Germany, Austria, Great Britain, …) that are operating in mission critical and life critical sectors – i.e. air traffic control management systems, extensive healthcare applications, and public safety systems.

She started with her specialization in Agile and Scrum back in 2005, where she was involved in implementing the Agile methods at Medtronic, USA. From that time, she was responsible for Agile transformation and implementation of Agile and Scrum to many companies and teams.

She works as Agile coach, counsellor, consultant and trainer for both large and small organizations. As an Agile expert, she is sought after as a regular speaker at Agile international conferences. She is also a founder of the Agile Association (AgilniAsociace, agilniasociace.cz) Czech Republic, organizing the Agile Czech community and annual Agile Prague Conference (agileprague.com).

Lizzy

Lizzy Morris

Agile Consultant

Agile Trainer

Hear From Our Scrum Trainees

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Great workshop conducted by an expert trainer! Thanks, KnowledgeHut!

Jaikumar Sachdev

Consultant
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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It was a very good training. The trainer had an interesting way of teaching with flip charts. The practical exercises kept us engaged and interested throughout the workshop.

Aparna Lalwani

Manager
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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I liked the fact that the trainer, Akash, didn't focus solely on exam preparation. He kept giving us and asking us to focus on the bigger picture of the role of a Scrum Master. The course venue and lunch were excellent. I would recommend this course to all my friends.

Ravi Bharathan

Technical Lead
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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The trainer was good and the entire training was quite beneficial for me.

Kalpita Bhosle

Senior developer
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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The training was excellent. The trainer was very helpful and cleared all the doubts. The curriculum greatly helped us in clearing the exam without breaking a sweat.

Rahul Bhoy

Business Analyst
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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The training was very helpful and detailed. The trainer was great. It was a fun workshop. The sessions were very interactive and engaging. Thanks, KnowledgeHut!

Priyanka Naik

Junior Business Analyst
Attended Certified ScrumMaster (CSM)® workshop in January 2020
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I had attended the Certified Scrum Master course offered by KnowledgeHut. The training facilities were excellent. Overall, it was a great session.

Priyanka Cullopulli

Technical Lead
Attended Certified ScrumMaster (CSM)® workshop in December 2019
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The trainer was indeed an expert who had a good command over the subject. The method of delivering courses was interactive and full of relevant corporate activities.

RANJIT WARANG

Solution Architect
Attended Certified ScrumMaster (CSM)® workshop in December 2019

FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

Yes, we provide the downloadable copy of the course content to the registered candidates.

KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.

KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:

Bangalore Hyderabad Delhi
Kolkata Gurgaon Noida
Chennai Cochin Pune
New York Chicago San Francisco
Atlanta Washington Houston
Austin Los Angeles Dallas
Boston Seattle San Jose
Singapore Kuala Lumpur Your Location

Yes, but this needs to be done at least 10 days prior to the training start date.

Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

Have More Questions?

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Certified ScrumMaster (CSM)® Course in Mumbai

Mumbai is a teeming hub of trade and commerce in India and houses some of the nation's most important financial institutions such as Reserve Bank of India, Bombay Stock Exchange, National Stock Exchange etc. Corporate offices of many national and global companies including Fortune 500 companies, and many foreign banks find their home in Mumbai. Pursuing a CSM training in Mumbai can be most lucrative for professionals who wish to climb the corporate ladder and KnowledgeHut with its comprehensive and intensive CSM certification Mumbai chapter will help you do that. What’s unique about our Certified Scrum Master in Mumbai course is that it is conducted by coaches who have a passion to see their students succeed. These Certified Scrum Trainers (CSTs) bring in their expertise and industry experience to help you clear the exam at one go and also give you practical advice on how to tackle everyday Scrum issues while on the job and become successful Agile practitioners. The Certified Scrum Master certification in Mumbai course gives you access to a wide variety of resources including Scrum approved courseware, exercise and case studies for better retention of the subject, and tips and tricks to scale Scrum from small-sized to large, multi-continent projects in any environment. Once you enrol for this course you will become part of the wide community of elite Scrum professionals who have been there and done that and scaled the heights of professional success. The CSM certification cost in Mumbai is most affordable and gives one the best value for the price. Enrol today and get started on a lucrative career.

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