Certified ScrumMaster®(CSM) Training in Mumbai, India

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Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

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A ScrumMaster is the lifeline of an Agile project, removing roadblocks and facilitating processes, working with the Product Owner and the team to ensure that the values and practices of Scrum are followed. The Certified ScrumMaster course helps you gain a high degree of proficiency in the processes of the Scrum Methodology. KnowledgeHut is a Global Registered Education Provider (REP) of Scrum Alliance and the training you receive from this workshop will help you deliver high performing, controlled projects with quality end results.

What you will learn:
  • Understanding of Scrum framework, including team roles, activities, and artifacts to get a project off on the right foot.
  • Understanding of how to scale Scrum from small-sized to large, multi-continent projects
  • Access to local user groups, online social networks, and additional resources that are only available to Scrum Alliance members.
  • Profile page on the Scrum Alliance website and access to a specially designed logo to highlight your credentials.
  • Practical, project-proven exercises.
You will also get:
  • 14-16 PDUs and SEUs.
  • Course Fee includes Scrum Alliance Certification Examination Fee
  • Course delivered by experienced Certified Scrum Trainers (CSTs)
  • Intensive exercises to give practical knowledge of Scrum tools and techniques
  • Courseware authored by Certified Scrum Trainers
  • 2-year membership with Scrum Alliance.

Key Features

KnowledgeHut is a Global REP of Scrum Alliance
Comprehensive CSM Training and Exam Preparation
CSM Training is delivered by Certified Scrum Trainers (CSTs) approved by Scrum Alliance
Course fee includes Scrum Alliance exam fee
Tips and tricks from our experienced CSTs’ years of using Scrum in a wide variety of environments
Handle real-world problems with real-world examples demonstrated in the classroom
Courseware authored by Certified Scrum Trainers


What are the eligibility criteria for the CSM course and the certification?

CSM training eligibility:

There is no set of eligibility requirements to attend this ScrumMaster certification course and it can be taken by any professional who wants to deepen their understanding of Scrum.

CSM certification eligibility:

Your successful completion of our 2-day CSM course provided by our Certified Scrum Trainer makes you eligible for Scrum Alliance’s Online ScrumMaster certification Test.

What is the process of applying for the online CSM Exam and certification?

Process to apply for the online CSM exam:

  • You will be registered by KnowledgeHut on the Scrum Alliance website on the last day of the training after the session is complete, provided you have attended both days of training for the total training hours.
  • You will then receive a Welcome Email from Scrum Alliance, with a Username and a link to register/create an account on the Scrum Alliance website.
  • Once the account is created, you can navigate to the Exam Link from their dashboard. If you are already a Scrum Alliance Member, the CSM Test will be available through a link from your dashboard.
  • You will get two attempts within 90 calendar days after receiving the Welcome Email to pass the test at no cost. After two attempts or 90 calendar days, you will be charged $25 for each additional attempt. Scrum Alliance recommends that anyone who fails three times must re-take the CSM course before attempting the exam a fourth time.

Exam Details:

  • Number of Questions- 50 MCQs
  • Pass Score- 74%
  • Mode- Online
  • Duration- 1 hour

Process to get the certification:

  • Once the test is complete, you will be asked to accept a license agreement.
  • You will then receive the official designation of Certified ScrumMaster® (CSM) from Scrum Alliance, along with a two-year membership with Scrum Alliance.

  • Agile Manifesto
  • Scrum Foundations
  • Overview
  • ScrumMaster
  • Product Owner
  • The Team
  • Impact on Traditional Roles
  • Sprint Planning Meeting
  • Daily Scrum Meeting
  • Sprint Review Meeting
  • Sprint Retrospective Meeting
  • Release Planning Meeting
  • Product Backlog
  • Product Increment and the Definition of Done
  • Sprint Backlog
  • Burndown Charts
  • Working with Multiple Scrum Teams
  • Working with Distributed Scrum Teams

(Note: Scaling Scrum is a topic considered too advanced for the CSM assessment-based certification program)

reviews on our popular courses See All

The workshop explained the roles & responsibilities of the scrum master very clearly. I realized the boundaries of this role only after joining the workshop. 

Attended workshop in October 2018

I found the overall topics covered in the 2-day session to be really helpful to get clarity on the basic concepts of Scrum. The study material provided for the course was effective and simple to understand. The instructor ensured that the session remains interactive with a lot of knowledge sharing and brain stroming activities

Attended workshop in October 2018

One of the best training facilitators in the industry. Very well-structured courses and syllabus. Coaches and instructors had in-depth knowledge and were helpful as well. Knowledge gained during their training helped me to grow professionally and reap great career prospects. Looking forward to more trainings like these in the future.

Attended workshop in November 2018

Excellent training sessions with a well-experienced trainer.

Attended workshop in November 2018
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Kundan Thakur

Delivery Manager
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Vidhyesh Patil

Business Analyst
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Sandeep Kandibella

Business Process Lead
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Ardeshir Desai


CSM Training and Certification Details

Certified Scrum Master

As stated by the Scrum Alliance, a Certified ScrumMaster® is a professional who has a deep understanding of the overall Scrum framework and supervises the process of information exchange. Also, the Scrum Master makes sure that the team is strictly adhering to the Scrum principles to deliver quality software in the end.

As a Scrum Master, there is a set of predefined roles and responsibilities that need to be followed to achieve success. Given below are the roles and responsibilities of the Scrum Master bears to lead the Scrum teams:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

Scrum framework is used worldwide because of its ability to deliver quick results and reduce the cost of performing endless iterations. This increasing demand of Scrum adoption has increased the popularity of the Certified Scrum professionals in the job market. A CSM certification will display your prowess as a Scrum expert who can lead projects to successful execution.

A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.

No, there is no such online/virtual course for CSM. According to the Scrum Alliance, understanding Scrum needs more personal interaction than is possible to deliver in the virtual environment.

Through this membership, you can join local user groups, social networks, obtain access to more discounts on gatherings, and additional member-only resources. In addition to this, CSMs can use a specially designed logo to highlight their credentials.

According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.

The Scrum Master role has been gaining lots of popularity in recent years. According to Glassdoor’s 2018 salary report, Scrum Master is one of the highest paying jobs, ranking at number 20 with an average salary of $98,239.  It has mounted two positions up as compared to the 2017 Glassdoor report.

Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can play the role of a Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.

The ScrumMaster certification is a great opportunity for the individuals who are seeking to accomplish success in their career along with the professionals who are looking for a job change in an Agile based environment. Take this certification to see yourself at the highest peak in your career.

Today, 15 years since the beginnings of agile, leading companies and organisations across the world have started embracing Agile to reap its benefits. This has increased the demand for Scrum Masters, resulting in better job opportunities in the organisation.

Here is a list of the top companies that have hired Certified ScrumMaster professionals in Mumbai:

  • Accenture- a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services
  • J.P. Morgan- an American multinational investment bank and financial services company offering a plethora of banking and trading services to its clients
  • Procter & Gamble (P&G)- a multinational consumer goods corporation specializing in wide range of personal health/consumer health, personal care, and hygiene products
  • Ingram Micro- an American distributor of information technology products
  • UBS- a multinational diversified financial services company which is involved in all financial activities, including retail and commercial banking.

Leading an Agile project management team is a difficult role. Scrum tools can be relied upon to help in managing Scrum projects with ease. Here is a list of popular Scrum tools in a tabular form:

  Tool Name




The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days



This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users


A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users


This Scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users


This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version



It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users



This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.



It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.



Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users


It helps to make projects more productive with a well-designed and intuitive platform.


Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

Your next step toward a Scrum expert after earning a CSM certification is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

CSM Training In Mumbai

The Certified ScrumMaster® training offers training in the Scrum fundamentals and all the related topics essential for Scrum team members or the Scrum professionals.

Interested candidates can take up this course. A degree of course completion from our Certified Scrum Trainer will make you eligible for the CSM test by Scrum Alliance.

The right audience to take the CSM course is:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers

In case you are already using Scrum as a Scrum Master in your organization, this will aid you to guide the team on strictly sticking to the Scrum principles

Our Certified Scrum Trainers® (CSTs) are:

  • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
  • Skilled in product management and software development.
  • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

Our team of CSTs are well-versed in the Scrum Alliance standards of excellence, and as a result, all candidates acquire the same high-quality content irrespective of the trainer and the location. They help you further advance in the competencies and skills which you need to make a difference in your organization.

The destination will be listed under the selected workshop on the KnowledgeHut website. Please contact our support team if you face any troubles. To establish maximum success at learning, each of our CSM training session is held at various locations in Mumbai such as:

  • Tunga Paradise P 16, MIDC Central Rd, Near Samriddhi Ventrure Park, Chakala Industrial Area (MIDC), Andheri East, Mumbai, Maharashtra 400093.
  • The Orchid 70-C, Nehru Road, Near, Domestic Airport, Vile Parle, Mumbai, Maharashtra 400099.
  • Peninsula Grand Sakinaka Junction, Lokmanya Tilak Nagar, Andheri East, Mumbai, Maharashtra 400072.

The location of the training depends on the preferences made by most of the trainers available, individuals, etc. Find yourself a convenient location quickly and earn the industry-recognized credential!

A person should not take an exam before attending the course. Scrum Alliance believes in true learning and hands-on experience.

No. Certified membership is for the individuals who have finished their CSM training.

It is advisable to go through the information based on the Scrum fundamentals available on the Scrum Alliance website. This information on Scrum will help to not only understand the Scrum principles and practices associated with the framework but also clear the Scrum Master certification exam with good score.

After doing CSM course, you will get an email from Scrum Alliance that includes a link to create your login credentials. After this email, you have 90 days to take and complete the test.

Our CSM training and the updated course materials created by the highly experienced trainers will help you to understand the complete Scrum framework that will help you in clearing the exam with high scores.

Over the past decade, we have trained over 500 companies, comprising of small, medium and large-scale enterprises that increased our reach globally. We plan to keep up long-term relationships with our valuable clients by surpassing their expectations. Here are some of the top companies in Mumbai that got trained by KnowledgeHut:

  • Bank Of America- a multinational investment bank and financial services company
  • ICICI- an Indian multinational banking and financial services company
  • Reliance Jio- an Indian mobile network operator  
  • Tech Mahindra- an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing
  • SBI Global IT Centre- an Indian multinational, public sector banking and financial services company
  • DXC Technology- a B2B multinational corporation
  • BNP PARIBAS ISPL- a French international banking group
  • Microsoft- an American multinational technology company
  • Mastek- a global IT technology business enabling enterprises to deliver complex digital transformation solutions
  • JIO Payments Bank- an Indian payments bank

Why corporates choose KnowledgeHut as their CSM training provider:

  • Corporate Pricing- We offer group discounts that suit your budget and your organizational needs
  • Customised Courses- Our courses can be tailored as per the specific learning needs of the employees
  • Expert instructors and accredited courses- You can experience the best learning practices with our accredited curriculum and training conducted by the industry experts
  • Training with current relevance- Our comprehensive curriculum is developed by the experts based on the latest industry needs
  • Meet and exceed industry standards- Our training will aid your employees to meet industry benchmarks and even set new standards
  • Innovative learning methodology- Our learning solutions are hands-on and experiential, to fully engage learners and enhance knowledge retention

CSM Certification Exam

CSM exam is easy to pass. The exam is in open-book format. CSM training is an activity-based session that helps you in understanding the Scrum concepts in a detailed manner.

The CSM exam is taken only after attending a course. The ScrumMaster certification exam consists of 50 multiple choice questions and 1-hour (60 minutes) to end the exam. A candidate has to score 74% in the exam to pass the Scrum Master certification exam.

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

Yes, you can retake the exam in case you fail the exam. Once you receive the welcome email from Scrum Alliance, you can take the Scrum Master exam at no cost for the first 2 attempts within 90 days. After exceeding the time limit, you will be charged a minimum of $25 each from the third attempt or after finishing your 90 days. According to the Scrum Alliance, the candidates who failed thrice in the exam should retake the CSM certification course.

Scrum Alliance is the accreditation body of Certified ScrumMaster certification course and according to it, the exam fee is non-refundable.


No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit to start a new test set up.

Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

CSM Certification

CSM is on the top list of professional certifications by Scrum Alliance for Scrum Masters. The Scrum Master facilitates project success by guiding the team members in using the right processes to deliver the required project outcomes.

Certified Scrum Master (CSM®) certification is a globally renowned certification offered by Scrum Alliance. This certification is given to those individuals who have sound knowledge in Scrum framework, practices, principles, and associated job roles. Also, this certification provides them with an opportunity to be a member of the Scrum Alliance for 2 years.

Scrum is a very popular framework as it delivers the project output in chunks which saves time and money. Many leading organizations have started implementing Scrum for their project deliveries, creating plenty of opportunities for qualified Scrum Masters. Hence, the demand for Certified ScrumMasters has increased over the past years.

During the last decade, the popularity for Certified Scrum Master has expanded worldwide. So, it is worth acquiring a Scrum Master credential.

Scrum Alliance, the famous CSM accreditation body in the world will designate you as a Certified ScrumMaster®.

According to Payscale report, the average salary for a Certified Scrummaster (CSM) in Mumbai, Maharashtra is Rs. 815,000 per year. Agile, Agile Software Development, ScrumMaster, Project Management, Scrum, Business Analysis are the most popular skills that help boost the pay of the certified ScrumMasters.

Based on the salary survey by Glassdoor, Certified Scrum Master is one amongst the 25 high-paying jobs across the world. This will produce lots of job opportunities for the skilled Scrum Masters who are seeking to make a career as a Scrum Master in the Agile organizations.

As a Certified ScrumMaster, you can play roles like Software Engineer, Product Manager, Project Manager, Team Leader, Business Analyst, Development team member, Testers etc.

Being a Certified ScrumMaster, the designations an individual can take on in the organizations are Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.

Following are some of the benefits of ScrumMaster Certification:

  • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
  • Gain access to resources, networks, and local groups available to only Scrum Alliance members
  • Get ahead in your Agile career
  • Prove your core Scrum knowledge to your peers.
  • Fulfill the role of a Scrum Master
  • Engage with a community of Scrum experts

ScrumMaster Certification can be renewed every 2 years. For that, you need to pay $100 to maintain your certification for a further period of 2 years from the date of your current expiration. In order to renew your CSM certification, log in to, go to your dashboard and choose the ‘Renew Certification’ option under the heading ‘Actions’.

Note that starting from February 4, 2019, you will be required to earn 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. This new requirement has been mandated to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. You can earn the required SEUs by completing an educational training or a learning opportunity.

You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.

There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

PDUs and SEUs

PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of Scrum. To maintain your certification from Scrum Alliance, you are required to earn a certain number of SEUs every two years.

PDUs and SEUs are credits awarded by the Project Management Institute and the Scrum Alliance respectively. They recognize your dedication to the Agile world through the award of credits for every educational effort you make throughout your career. Scrum Alliance members who hold a credential from Scrum Alliance need to earn SEUs to get re-certified every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

You can earn 14-16 PDUs and SEUs by participating in our two-days training program.

Frequently Asked Questions

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

Yes, we provide the downloadable copy of the course content to the registered candidates.

KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.

Yes, but this needs to be done at least 10 days prior to the training start date.

Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details:

To ask further questions, please send in an email to, and we will answer any queries you may have!

Certified ScrumMaster®(CSM) Course in Mumbai

Mumbai is a teeming hub of trade and commerce in India and houses some of the nation's most important financial institutions such as Reserve Bank of India, Bombay Stock Exchange, National Stock Exchange etc. Corporate offices of many national and global companies including Fortune 500 companies, and many foreign banks find their home in Mumbai. Pursuing a CSM training in Mumbai can be most lucrative for professionals who wish to climb the corporate ladder and KnowledgeHut with its comprehensive and intensive CSM certification Mumbai chapter will help you do that. What’s unique about our Certified Scrum Master in Mumbai course is that it is conducted by coaches who have a passion to see their students succeed. These Certified Scrum Trainers (CSTs) bring in their expertise and industry experience to help you clear the exam at one go and also give you practical advice on how to tackle everyday Scrum issues while on the job and become successful Agile practitioners. The Certified Scrum Master certification in Mumbai course gives you access to a wide variety of resources including Scrum approved courseware, exercise and case studies for better retention of the subject, and tips and tricks to scale Scrum from small-sized to large, multi-continent projects in any environment. Once you enrol for this course you will become part of the wide community of elite Scrum professionals who have been there and done that and scaled the heights of professional success. The CSM certification cost in Mumbai is most affordable and gives one the best value for the price. Enrol today and get started on a lucrative career.

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