CSM® Training in San Jose, CA

Become an exceptional Scrum Master with real-time scrum activities and simulations

  • Global Registered Education Provider (REP) of Scrum Alliance
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge
Group Discount

Why should you go for a CSM certification?

Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster course boosts your confidence in implementing the Scrum framework effectively in organizations.

Organizational benefits

Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. The Certified ScrumMaster® can upscale an organization in the following ways:  

  • Guide the team members throughout the product development
  • Help the team deliver quality products
  • Participate in the team activities with ease and also learn how to own a task
  • Resolve the impediments and enhance the team’s collaboration
  • Act as a change agent and enable a culture in which teams can flourish
  • Become a servant leader for Scrum teams that are involved in developing high-end products

Individual benefits

Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-

  • Gain a high degree of proficiency in executing Scrum
  • Contribute in creating a healthy work environment
  • Earn the skills that make an individual immune to internal and external distractions
  • Become self-motivated to escalate the performance of the team
  • Get more job opportunities in IT as well as non-IT organizations with a good pay

CSM® certification- Adding value to your career

As a Certified ScrumMaster, you will be known as a part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

  • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
  • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
    • Scrum Master
    • Delivery Lead
    • Agile Scrum Master
    • Program Manager
    • Project Manager
    • Agile Coach
    • Automation Engineer
    • Project Lead

Process to become a Certified Scrum Master

Steps to become a CSM

  • Step 1: It takes only 2 min to register on KnowledgeHut, a Global REP of Scrum Alliance (SA).

  • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).

  • Step 3: SA will send you a link to create login credentials on successful completion of course.

  • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

  • Step 5: Take the 1hr online CSM® test which comprises of 50 MCQs by using those credentials.

  • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

  • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

  • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA.
  • Step 9: You have to renew the certification once every two years.

What You Will Learn in this CSM Workshop

Prerequisites

There is no set of eligibility requirements to attend this ScrumMaster Certification course and it can be taken by any professional who wants to deepen their understanding of Scrum.

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • New/Existing Scrum Masters
  • Planning for Scrum Master career

KnowledgeHut Experience

EXPERIENTIAL WORKSHOPS

Learn from the real-world experience of accredited industry experts and advance your knowledge with in-class activities and simulations.

ELITE PANEL OF CSTs

Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

LEARN FROM PRACTITIONERS

Learn directly from active practitioners engaged in implementing Scrum principles in real projects.

GATEWAY TO SCRUM COMMUNITIES

Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

CONTINUOUS LEARNING AND SUPPORT

Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

HANDY RESOURCES

Access to latest resources like Scrum tutorial, articles, Scrum Master interview Q&A, & case studies prepared by the industry experts.

GLOBAL REP

150,000+ professionals trained across 90+ countries globally. 

100% SUCCESS GUARANTEED

Our CSM training program comes with a 100% Success Rate.

Recently conducted CSM Workshops

CSM Course Curriculum from Scrum Alliance

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.

What you will learn

At the end of this activity, you will be able to-

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics covered

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.

What you will learn

At the end of this activity, you will be able to-

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics covered

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.

What you will learn

At the end of this activity, you will be able to-

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics covered

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.

What you will learn

At the end of this activity, you will be able to-

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics covered

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.

What you will learn

At the end of this activity, you will be able to-

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics covered

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.

What you will learn

At the end of this activity, you will be able to-

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics covered

  • Activities in daily scrum
  • Activities in sprint retrospective

Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.

What you will learn

At the end of this activity, you will be able to-

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics covered

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.

What you will learn

At the end of this activity, you will be able to-

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics covered

  • Definition of Ready for user story
  • Definition of Ready for sprint

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.

What you will learn

At the end of this activity, you will be able to-

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics covered

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.

What you will learn

At the end of this activity, you will be able to-

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics covered

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.

What you will learn

At the end of this activity, you will be able to-

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics covered

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Topics covered

  • What are user stories
  • Structure/format
  • INVEST criteria

Topics covered

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Topics covered

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

Topics covered

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Why Global Corporates Prefer KnowledgeHut As Their Training Partner

A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

  • Training delivered in 70+ countries.
  • 250+ industry-relevant courses.
  • Consulting and coaching to transform organizations.
  • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
  • 500+ Clients
  • Amazon
  • Capgemini
  • Coca-Cola
  • Cognizant
  • HP
  • PWC
  • IBM
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Individuals Can Enroll In Groups To Avail Huge Discounts

By registering in groups, you can save up to 20% on the course fees. The discount you can avail will depend on your group size.

3 to 4 people 5%
5 to 9 people 10%
10+ people 15%
Enroll your Group Now

Journey of Certified Scrum Master Professional


CSM Training and Certification FAQs

Certified Scrum Master

A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master can be considered as a Servant Leader who removes impediments and ensures team success.

When it comes to the role of Scrum Master, there exist certain roles and responsibilities that are required to be followed. Collated below are the primary roles and responsibilities that Scrum Master holds:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

The growing popularity of Scrum has created a rise in the demand for Scrum-certified professionals in the job market. Scrum is now being implemented in not only IT industries but also across other industries. Hence, the demand for CSM certification has increased worldwide.

A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.

No, there is no such online/virtual course for CSM. As, according to the Scrum Alliance, Scrum understanding requires intercommunication which is not possible to get in the virtual environment.

Through this membership, you can join local user groups, online social networks, get access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can make use of the specially designed logo to demonstrate their credentials.

According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.

Scrum, classified under the Agile umbrella originated in software and IT industry around 10 years back. This framework has been picking up momentum in creating innovation and facilitating collaboration among the team members. 

Not only IT companies but non-IT companies also implement the Scrum framework in leading organizations. The 2019 Scrum Master trends presented by Scrum.org revealed that around 33% of software and internet-related industries implement Scrum, followed by 16% in finance and insurance, 10% in consulting and professional services, 7% in engineering and technology. Other non-IT industries following Scrum framework are Telecommunications, Transportation, Healthcare, Energy, Manufacturing, Media, Defense, Real estate. 

Scrum framework is simple to learn but difficult to implement. The organizations implementing Scrum for the first time, require the presence of a skilled Scrum Master on a team. Being a Certified ScrumMaster, an individual can undertake the designations like Business Analyst, Lead Software, Engineer, Project Manager, Information Technology, Staff Scrum Master, Delivery Lead, Agile, Scrum Master, Technical Program Manager, Senior Project Manager, Agile Coach, QA Automation Engineer, Software Project Lead, etc.  

 

At present, businesses are looking for highly capable and more proficient Scrum professionals to run the Scrum projects smoothly with the increased success rates. Our CSM training will give you an advantage in your job search and help you get a high-paying job that will set you up to go in a new direction in your Agile journey. 

Today, Scrum Masters are in high demand as companies have finally started embracing Agile methodology, about 15 years after it originally landed on the development market. Becoming Agile is the best of the motivation for some companies nowadays. Due to the increasing popularity of Agile, companies are hiring more Scrum Masters, offering plenty of job opportunities in the organizations.  

Based on the latest State of Scrum report by Scrum Alliance, 63% of the respondents are experiencing the success of executing Scrum framework for delivering a project successfully. 

Here is a list of the top companies that have hired Certified ScrumMaster professionals in San Jose:

Cavium- an American fabless semiconductor company

Ettain Group- a Talent Solutions Company that delivers Recruitment Services and Managed Services in IT, Healthcare IT, and Digital Creative

Symantec- a global leader in cybersecurity, operates one of the world’s largest cyber intelligence networks allowing organizations, governments, and people to secure their most important data wherever it lives

Larsen & Toubro Infotech Limited- a global technology consulting and digital solutions company 

IBM- an American multinational information technology company

Deloitte- a renowned public accounting firm

In Agile software development, cross-functional Scrum teams often need to work together to build quality products. Successful collaboration between Scrum teams requires the right tools. Here is a list of Scrum tools that can add value to your team’s productivity:

 

Tool Name

                                       Features

Cost

Jira

The most popular and widely used cloud and subscription-based software for Agile teams.

$10/month for up to 10 users

$7/month for 11-100 users

Vivify Scrum

A well-balanced tool with an appealing UI and useful Scrum features.

Offers free version for 14-days

$8/user/month

ScrumDO

This is the tool built and priced to scale your Agile projects.

$8.99/month for up to 10 users

Manuscript

A new tool built for the real-world barriers that exist in a software development environment.

$62/month for 5 users

Axosoft

This Scrum tool offers organization and structure to many components of Scrum project management.

$25/month for 5 users

Targetprocess

This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

Offers free Team version

$20/user/month

Yodiz

It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

Offers free version for up to 3 users

$3/user/month

Quickscrum

This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

$3/user/month

Scrumwise

It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

$7.50/user/month

ScrumDesk

Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

Free for up to 4 users

$9/month for up to 5 users

ClickUp

It helps to make projects more productive with a well-designed and intuitive platform.

$5/user/month

Zoho Sprints

A tool that helps Agile teams plan and track their work.

Offered as a free tool for up to 3 users and 2 projects

$8.30/user/month for up to 10 users

After CSM certification and practical implementation of Scrum on a Scrum team, you can achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

CSM Training In San Jose

The Certified ScrumMaster® training covers a complete Scrum framework essential for the Scrum team members or Scrum professionals.

Professionals interested in this course can attend. A course completion certificate from Scrum Alliance by our Certified Scrum Trainer (CST) ensures your eligibility for the online CSM test.

Following individuals can be a part of this course:

  • Anyone who would like to build a career as a Scrum Master
  • Teams transitioning to Scrum
  • Managers of Scrum teams
  • Scrum team members such as product owners and developers
  • In case you are implementing the Scrum practices as a Scrum Master, then this course will help you to implement Scrum accurately.

 Our Certified Scrum Trainers® (CSTs) are:

  • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
  • Skilled in product management and software development.
  • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

Our dedicated team of CSTs delivers training at par with the standard of excellence as set out by Scrum Alliance. Hence, every candidate receives the same high-quality content regardless of the trainer and the location. Further, they help you develop the competencies and the skills you need to make a difference in your organization.

The destination will be listed under the selected workshop on the KnowledgeHut website. Please contact our support team if you face any troubles. To establish maximum success at learning, each of our CSM training session is held at various locations in San Jose such as:

  • Four Points by Sheraton San Jose Downtown- 211 S 1st St, San Jose, CA 95113•(408) 282-8800
  • Larkspur Landing Campbell- 550 W Hamilton Ave, Campbell, CA 95008•(408) 364-1514

 

The location of the training depends on the preferences made by most of the trainers available, individuals, etc. Find yourself a convenient location quickly and earn the industry-recognized credential!

No, CSM exam cannot be taken without undergoing the CSM training by a Certified Scrum Trainer (CST). CSM exam is not a substitute for formal training.

No, membership of Scrum Alliance® is not mandatory to attend the training. Once you have finished CSM training, you can join the Scrum Alliance.

In case you are familiar with the Scrum basics available on the Scrum Alliance website, then two-days of CSM training is sufficient to clear the Scrum Master certification exam.    

Once you complete your CSM course, Scrum Alliance will send you an email containing a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test.

Our training on CSM and the industry standard course materials created by our highly experienced trainers will help you grasp scrum skills and lead your way to pass the CSM exam.

Corporates Trained By KnowledgeHut in San Jose

Over the previous decade, we have trained over 500 companies, comprising of small, medium and large-scale enterprises that increased our reach globally. We aim to keep up long-lasting relationships with our valuable clients by surpassing their expectations. Here are some of the top companies in San Jose that got trained by KnowledgeHut:

 

  • Bank of America- a multinational investment bank and financial services company
  • American Express- an American multinational financial services corporation
  • Adobe Inc- an American multinational computer software company
  • CISCO- an American multinational technology
  • Cavium- an American fabless semiconductor company

CSM Certification Exam

CSM is an open-book exam and is easy to pass. While passing the Scrum Master certification exam, the activity-based sessions included in the training help you in gaining the knowledge of the Scrum concepts and its practical execution.

An individual can take the CSM exam only after taking a CSM course. You can take the CSM exam once you are done with the CSM training. The exam comprises of 50 MCQs and 60 minutes time limit to complete the exam. The passing score of CSM test is 74%. 

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.    

Yes. Scrum Alliance permits you to take the Scrum Master exam at no cost for the first 2 attempts within 90 days after you receive your welcome email from them. You will be charged a minimum of $25 from the third attempt or after finishing your 90 days. Scrum Alliance suggests retaking the CSM course if you have failed thrice in the exam.

The accreditation body of Certified ScrumMaster course is Scrum Alliance and according to it, CSM exam fee is non-refundable.

No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives. 

 

It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.

Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification.  As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

CSM Certification

CSM is the most popular professional certification for Scrum Masters awarded by Scrum Alliance. This certification will help you in understanding the Scrum framework and the roles and activities associated with it.

As a Certified ScrumMaster, you will be able to fill the role of ScrumMaster or Scrum team member. Through the certification process, you will gain an understanding of the whole Scrum framework, including team roles, activities and artifacts and other Scrum associated terminologies.

As Scrum is being used worldwide, the demand for Certified Scrum Professionals has increased rapidly. So, it is worth attaining the Scrum Master Certification.

Once you attend the two-day (16 hours) CSM course taught by a Certified Scrum Trainer® (CST®) and pass the certifying exam, you will earn the CSM certification from Scrum Alliance, renowned CSM accreditation body.

CSM is the most popular certification for Scrum Masters.  This certification provides a base knowledge of the Scrum process and important aspects of the whole Scrum framework. Due to the rising popularity of Scrum, the Certified Scrum Master certification has become the most sought-after credential in the agile space today.

The average Scrum Master salary as stated on

Meet your instructors

Iain

Iain Mckenna

CSM, CSPO & Agile

Iain McKenna is an experienced trainer, coach and practitioner who has successfully used Scrum together with other agile and lean frameworks over a number of years both in project recovery and greenfield projects.

Iain has also been extremely successful in helping many organisations adopt or improve their use of Scrum through training, coaching and mentoring, including United Health, BBC, Cisco and BSkyB. Having worked with IT for over 30 years, Iain has a wealth of experience ranging from operations, analysis, testing, software engineering, project and programme management through to IT Leadership.

Iain has also been a customer and user of many software products over the years. This breadth of experience helps Iain to work with teams to build high quality products that meet the needs of all stakeholders, often exceeding expectations through innovation and focus on value and eliminating waste. - See more at: https://www.scrumalliance.org/community/profile/imckenna#sthash.N0XFpvpm.dpuf

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Ethan

Ethan Huang

CSM, CSPO & CSD

Ethan has led the Agile transformation in large fortune 500 global enterprises like State Street, Electronic Arts, Cisco Systems, State Street etc, with a focus on coaching the software engineering team in adopting Agile/Scrum methods and changing the way they think and work.

He has over 16 years of working experience in IT project management, solid project management background in different industries like consulting, outsourcing, telecommunication, gaming, finance, healthcare, banking etc. He is focused on organizational transition from traditional waterfall to Agile/Scrum, re-align IT Project Portfolio Management under the Agile/Scrum context, developing organisational technical Center of Expertise in Continuous Delivery; and forming Agile/Scrum teams.

Ethan is knowledgeable in both traditional project management methodology (PMBOK) and Agile (Scrum); His qualifications include CST, CSP, CSD, CSM, CSPO and PMP credentials. He has rich experience in adopting various software process management technologies, e.g., Scrum, RUP, and MSF, including 8+ years hands-on experience in managing IT project full lifecycle from pre-sales/product visioning to project closure.

He is an Agile and Scrum enthusiast.

Specializations: Certified ScrumMaster training, Certified Scrum Product Owner training

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Jens

Jens Ostergaard

Scrum

Jens Ostergaard is a founder of House of Scrum. He consults and helps organizations understand the fundamentals of Scrum, and mentors them on why they should keep Scrum as pure as possible, until they fully understand the mechanisms that drive product development forward.
Being the first Certified Scrum Practioner (CSP) and one of the first Certified Scrum Trainers (2004), worldwide, Jens has successfully trained thousands and thousands of professionals all over the world. (see previous classes on website).
Having more than 25 years of experience as developer, dba, team manager, project manager and ScrumMaster, primarily in financial organizations, he has worked with all aspects of software development. Jens has managed several Scrum projects, and became a fully qualified CSM Trainer, in Copenhagen, 2004. Apart from consulting, training and mentoring, Jens gives popular presentations about Scrum, at conferences and for organizations.
Jens base is in Europe, where he is self-employed. He holds a Bachelor of Science in Systems Analysis at Linköping University, Sweden, and one year at graduate school, business department, in Madison, Wisconsin.

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Alexandre

Alexandre Magno CST

CSM, CSPO & CSD

Alexandre helps creative workers, teams and organisations to learn better by facilitating unique learning and training experiences on agile, self-organising teams and learning 3.0. He really believes that emergent learning and learning facilitation are the keys to creative workers' success and expertise in this complex and fast-paced new world of work. 
Alexandre is the author of 'How Creative Workers Learn', the first book in the Learning 3.0 series, and founder of the Learning 3.0 brand at Happy Melly. Throughout his career, he has moved from programming computers to software development; then moving back into to database development; product, project and team leadership; agile coaching...and finally: business management. In all those fields Alexandre was in someway involved with learning initiatives and mentoring, realising that was where he is able to make a huge social impact, and so identifying this as his calling in life.

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Aakash

Aakash Srinivasan

Scrum

Aakash Srinivasan is an Agile trainer, coach, TBR-certified trainer and speaker who travels to consult Fortune 100 companies on business efficiency, process improvements, organizational change and large-scale Agile transformations.
He holds several qualifications including Agile Certified Practitioner, Certified Scrum Developer, Certified Scrum Trainer and other certifications.
He is a mentor and trainer par excellence and his training workshops are very popular.

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Hear From Our Scrum Trainees

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The instructor was passionate and extremely knowledgeable. She was able to inspire the class to participate through practical class exercises. She was very good and I would certainly take another class with her. 

sergio alonso

consultant
Attended Certified ScrumMaster®(CSM) workshop in May 2019
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Excellent instructor with a great mastery of the subject matter. The class was fun and had amazing videos. Looking forward to another course from KH!

Valery Fomba

Scrum master
Attended Certified ScrumMaster®(CSM) workshop in May 2019
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This CSM training was so good and interactive and the topics were covered in granular level. Trainer Evelyn clarified all the doubts with real life examples so that it was easy to understand and relate.

Saujatya Mitra

Technical Lead
Attended Certified ScrumMaster®(CSM) workshop in May 2019
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I was particularly satisfied with the manner in which this workshop was carried out. It was filled with interactions and very typical of a learning environment.

PATRICK MASANGO

CSM
Attended Certified ScrumMaster®(CSM) workshop in May 2019
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The trainer was very knowledgable about the course. He knew the content. He explained and answered questions using real-world examples making it more understandable and easy to remember. He was the best Scrum teacher ever!

Mary O. Arung

9594 Donnan castle Ct laurel MD 20723
Attended Certified ScrumMaster®(CSM) workshop in April 2019
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Jimi Fosdick is an outstanding instructor and I am thrilled I had the opportunity to attend his training. Before this course, I had no agile or scrum experience, but fortunately, that was not an issue. Jimi taught the material using an engaging and interactive style that allowed me to quickly grasp the scrum concepts. Jimi led our class through several real-world (and fun) projects that allowed everyone in the class to realize the tremendous benefits of using scrum when appropriate.

Heather Blume

Director Product Mgmt & Implementation
Attended Certified ScrumMaster®(CSM) workshop in April 2019
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A great course that was very well taught. It was very engaging all the way through. 

Nigam Shah

Sr. Product Manager
Attended Certified ScrumMaster®(CSM) workshop in April 2019
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A very informative class. The workload was delivered at a great pace. Kim was a fabulous instructor and kept me engaged throughout the session.

kimberly burke

Scrum Master
Attended Certified ScrumMaster®(CSM) workshop in April 2019

FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Global Registered Education Provider of Scrum Alliance
  • Provided over 1,20,000+ professionals with unique learning opportunities
  • Delivers training that meets the exact needs of every individual
  • Hires only CSTs approved by Scrum Alliance
  • We focus on your training needs so you can focus on your career and business
  • 24/7 support
  • Provides world-class training
  • Embeds skills needed to land top-paying jobs
  • 100% satisfaction guarantee.

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

Yes, we provide the downloadable copy of the course content to the registered candidates.

KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.

KnowledgeHut is a leading registered education provider (REP) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference:

Bangalore Hyderabad Mumbai
Delhi Kolkata Gurgaon
Noida Chennai Cochin
Pune New York Chicago
San Francisco Atlanta Washington
Houston Austin Los Angeles
Dallas Boston Seattle
Singapore Kuala Lumpur Your Location

Yes, but this needs to be done at least 10 days prior to the training start date.

Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

Have More Questions?

Certified ScrumMaster®(CSM) Course in San Jose, CA

A major farming town in the 1800?s San Jose has today transformed itself into a technology giant prompting the nick name "Capital of Silicon Valley?. It has the largest number of high-technology engineering, computer, and microprocessor companies including Adobe, Cisco, eBay, Hitachi, Netgear and many more. The internet boom catapulted the income of San Jose and made it among the richest areas in California with a high cost of living. But the city is not all about technology and silicon chips. It is a thriving centre for arts and culture and home to several performing arts companies and hosts the San Jose Jazz Festival and San Jose Asian American Film Festival each year. This bustling city is a right place to start a career and KnowledgeHut helps you along the way by offering courses such as PRINCE2, PMP, PMI-ACP, CSM, CEH, CSPO, Scrum & Agile, MS courses, Big Data Analysis, Apache Hadoop, SAFe Practitioner, Agile User Stories, CASQ, CMMI-DEV and others. Note: Please note that the actual venue may change according to convenience, and will be communicated after the registration.