Design Thinking Course

Leverage human-centered design techniques with this Design Thinking certification

  • Master the skills to address challenges by thinking and driving value like a designer 
  • Experience the design process first hand in this interactive class  
  • Create a culture of design and empathy in your organization
  • 250,000 + Professionals trained
  • 250 + Workshops every month
  • 100 + Countries and counting

Master Design Thinking and make an impact

In this interactive two-day course, you’ll acquire powerful ways to conceive of innovative solutions that people love both emotionally and intellectually. Master proven yet unconventional skills and tools to magnify consumer empathy. Bring early product concepts to life quickly with a deep understanding of who your stakeholders are and what they care about.

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  • 16 Hours of Live Instructor-Led training 

  • Activity-Based Hands-On Training

  • Interactive Sessions, Breakout Groups

  • Latest Design Thinking Tools, Templates

  • Case Studies, Real-World Simulations

  • Post Training Mentorship

Why Design Thinking


Design-driven companies including IBM, Apple, Coca-Cola, and Nike have outperformed the S&P 500 over the past 10 years by over 200%. Consequently, the demand for design thinking professionals across various functions is at an all-time high across industries. Whatever your profession, role, or industry, you'll find the tools and techniques taught in this course valuable.

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Looking to get started with Design Thinking? Let our Learning Advisor help you.

Contact Learning Advisor

The KnowledgeHut Edge

Learn by Doing

Our immersive learning approach lets you learn by doing and acquire applicable skills hands-on immediately. 

Real-World Focus

Get trained by leading practitioners who share the best practices from their experience across industries. 

Industry Experts

Get trained by leading practitioners who share the best practices from their experience across industries. 

Curriculum Designed by the Best

Our Design Thinking advisory board regularly puts together the best practices to increase relevance.

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey! 

Exclusive Post-Training Sessions

Six months of post-training mentor guidance to overcome challenges in your Design Thinking career. 



 There are no prerequisites to take this course

Who should attend

Next-generation innovators



Problem solvers

Executives and senior leaders

Designers and decision-makers of product/service industries

Individuals with interest in Design Thinking

Design Thinking Certification Schedules

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What You Will Learn


Design Thinking Principles

Learn the basic Design Thinking principles and approach- What, Why and How? 


Importance of Design

Discover the importance of design in today’s economy and how you can leverage it in your career. 


Rapid Solution Building

Use rapid design thinking to generate innovative ideas and brainstorming sessions.


Designing Prototypes

Learn design guidelines that will help you in the prototyping stage.


Business Goals and Priorities

Understand needs of stakeholders and users, vision statement and consumer behavior.


Empathy Maps and Personas

Create user personas and empathy through insights, segmentation and methodologies.

Skills You Will Gain

Empathizing with user problems

Defining and analyzing problems

Building feasible prototypes

Creative problem-solving

Advanced DT techniques

Innovative thinking

DT applications to solve design projects

Ideation techniques like brainstorming

Transform Your Workforce

Nurture innovative teams with Design Thinking training

Equip your teams with design thinking skills, harness the power of diverse perspectives and creativity, and empower them to develop innovative solutions. Embrace the human-centered approach to technology and design.

  • Leverage KnowledgeHut's experiential learning approach
  • Identify business needs and technological potential with Design experts
  • Align skill development with your business objectives
  • Get in touch for customized corporate training programs
500+ Clients

Learning Objectives 

The session will provide you with a high-level overview of the Design Thinking approach, its principles and key mindset for Design Thinking. 

  • What is Design Thinking and why is it important? 
  • Importance of Design Thinking in the Innovation Process 
  • Design Thinking and customer-centricity, product, and service development 
  • Design Thinking to nurture an innovative organizational culture 
  • Success stories of design thinking – how design thinking has helped organizations/communities in solving real world problems 

Learning Objectives 

This session will be all about research and understanding the target audience. The objective is to talk to real or potential customers or users to gain empathy, discover their needs, wants and desires and explore their behaviors and context. This is done by talking to them, conducting interviews or through observation.  

  • Techniques to understand behavior of users – Observation and Empathy Interview 
  • Understanding the persona of target customers, and building empathy maps, persona by putting oneself in the customers’ shoes 
  • Customer Journey Mapping 

Learning Objectives 

This session is about analyzing, structuring and prioritizing all gathered information to connect the dots and to make sense of the research findings. The objective is to extract key insights and to turn them into actionable opportunities. This is done by deriving personas and defining the point of view that represents the main need of a persona. 

  • How to cluster and create user insights 
  • Create a point of view statement 
  • Create ‘How Might We’ Questions and Problem Statement 

Learning Objectives 

This session will focus on creativity and defining unexpected solutions that address the customers’ real needs and wants. 

  • Using ideation methods and brainstorming to generate ideas and potential solutions 
  • Using Trifecta for Innovation (Desirability, Feasibility, Viability) and prioritization map to select actionable ideas 
  • Consolidating and agreeing on the most promising ideas using Dot voting method 

Learning Objectives  

This session is about making the ideas and solutions tangible and experiential. From storytelling, role plays, and paper mock-ups to building the idea with Lego - everything that allows you to interact with your target group is allowed. You need to test your prototypes with users and customers to receive feedback and learn in order to understand if the solution properly addresses their needs. 

  • Decide and develop storyboards or user scenarios to prototype 
  • Test/Iterate Cycle 
  • Receiving feedback and learning from them 

Learning Objectives 

The session will focus on bringing together the idea components and working out a “Story”. 

  • Story telling 
  • Pitching 
  • Key takeaways 

Design Thinking Course FAQs

Training and Certification

Design thinking is a method of problem-solving that aids in the creation of human-centered products, services, and processes. It not only aids in the solution of the problem, but also in identifying the correct problem and empathizing with the customer. 

Design Thinking is an innovative problem-solving strategy that seeks to reframe business problems in human-centric ways and focuses on the most important elements for users. It is a highly creative, evolutionary process where the end-users are involved deeply at every stage of creation. 

Understand Design Thinking principles and approach
Discover the importance of design in today’s economy and use it in your career
Use rapid design thinking to generate innovative ideas
Use design guidelines that will help you in prototyping
Understand needs of stakeholders and users, vision statement and consumer behavior
Lear to create user personas and empathy through insights, segmentation and other methodologies

The suggested audience for this course includes: 

  • Next generation innovators, leaders, researchers, problem solvers 
  • Designers, decision makers of product / service industries 
  • Leaders and their team entangled with a critical business scenario & expected to turn the tables. 
  • Disrupters, executives and senior leaders 

No, there are no prerequisites for attending this course

On completion of the Design Thinking course, you will gain skills in the following areas: 

  • Problem Solving 
  • Critical Thinking 
  • Creativity 
  • Leadership 
  • Attention to detail 
  • Collaboration and Communication 

The focus of design thinking is on the genuine, human foundations of an issue. You can solve actual needs from the start by recognizing and empathizing with the various human stories that underpin a problem. You can also stop guessing and make decisions based on actual human feedback by staying in touch with people throughout the design process. 

Certification Experience

The Design thinking certification at KnowledgeHut is delivered via live and interactive instructor-led training sessions. 

Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner. 

All KnowledgeHut’s Design Thinking certification training is delivered by Professional Design Thinking Trainers.  

Our Design Thinking course focuses on engaging interaction. Most class time is dedicated to fun exercises, lively discussions, and team collaboration, all facilitated by an instructor who is a Professional Design Thinking Expert. The focus is on practical solutions to the real-world, Design Thinking challenges drawn from decades of experience in the industry. 

Software Requirements 

  • Internet browser   
  • MS Word or Notepad   

System Requirements 

  • Windows or equivalent environment with Internet browser and high-speed Internet connectivity 

Yes, Design Thinking course material will be provided in advance. You will receive an email with a link to set your password a few days in advance of the scheduled course. Once you log in, you will have access to the study plan and all the course material. 

The Design Thinking course material comprises of the course schedule or study plan, workbooks and all relevant assignments, assessments, or case studies. 

The Design Thinking sessions would be auto recorded, subject to permission by Design Thinking Trainer. Based on the permissions, you would have lifetime access to the video recordings of the sessions as well. 

No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop. 

If you get disconnected during the training, you will have the option to re-join within about half an hour subject to the instructor’s preference. 

Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get Design Thinking certified. You can check out the schedules here

We currently use the Zoom platform for video conferencing and will soon be adding more integrations with WebEx and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform. 

Should you have any more questions, please email us on and we will be happy to get back to you. 

Design Thinking Workshop Experience

All our training programs are quite interactive and fun to learn with plenty of time spent on lot of hands-on practical training, use case discussions and quizzes. Our instructors also use an extensive set of collaboration tools and techniques which improve your online training experience. 

This is live training in which the learners can attend from office, home, or any other suitable place, with a fast internet connection. 

You will receive a registration link to your e-mail id from our training delivery team. You will have to log in from your PC or other devices. 

Yes, there are other participants who actively participate in the class remotely.  They can attend online training from office, home, or any other suitable place. 

In case of any queries, you can reach out to our 24/7 dedicated support at any of the numbers provided or send an email to

If you miss a class, you can access the class recordings anytime from our LMS. At the beginning of every session, there will be a 10–12-minute recapitulation of the previous class. You can watch the online recording and clarify your doubts at that time. You may need to login 15 minutes before the main lecture begin to avail this facility. 

We also have a Free Lifetime enrollment for most of our courses. In case you miss out on a class, you can also enroll for another complete workshop or only for a particular session. 

What learners are saying

Lea Kirsten Senior Developer

The learning methodology put it all together for me. I ended up attempting projects I’ve never done before and never thought I could. 

Attended Back-End Development Bootcamp workshop in July 2021

Daiv D Souza Senior Developer

The learning methodology put it all together for me. I ended up attempting projects I’ve never done before and never thought I could. 

Attended Front-End Development Bootcamp workshop in July 2021

Emma Smith Full Stack Engineer

KnowledgeHut’s FSD Bootcamp helped me acquire all the skills I require. The learn-by-doing method helped me gain work-like experience and helped me work on various projects. 

Attended Full-Stack Development Bootcamp workshop in June 2021

Lauritz Behan Computer Network Architect.

Overall, the training session at KnowledgeHut was a great experience. I learnt many things. I especially appreciate the fact that KnowledgeHut offers so many modes of learning and I was able to choose what suited me best. My trainer covered all the topics with live examples. I'm glad that I invested in this training.

Attended PMP® Certification workshop in May 2020

Rubetta Pai Front End Developer

I am glad to have attended KnowledgeHut's training program. Really I should thank my friend for referring me here. I was impressed with the trainer who explained advanced concepts thoroughly and with relevant examples. Everything was well organized. I would definitely refer some of their courses to my peers as well.

Attended PMP® Certification workshop in May 2020

Prisca Bock Cloud Consultant

KnowldgeHut's training session included everything that had been promised. The trainer was very knowledgeable and the practical sessions covered every topic. World class training from a world class institue.

Attended Certified ScrumMaster (CSM)® workshop in January 2020

Tilly Grigoletto Solutions Architect.

I really enjoyed the training session and am extremely satisfied. All my doubts on the topics were cleared with live examples. KnowledgeHut has got the best trainers in the education industry. Overall the session was a great experience.

Attended Agile and Scrum workshop in February 2020

Godart Gomes casseres Junior Software Engineer

Knowledgehut is known for the best training. I came to know about Knowledgehut through one of my friends. I liked the way they have framed the entire course. During the course, I worked on many projects and learned many things which will help me to enhance my career. The hands-on sessions helped us understand the concepts thoroughly. Thanks to Knowledgehut.

Attended Agile and Scrum workshop in January 2020

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