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What are the eligibility criteria for the CSM course and the certification?
CSM training eligibility:
There is no set of eligibility requirements to attend this ScrumMaster certification course and it can be taken by any professional who wants to deepen their understanding of Scrum.
CSM certification eligibility:
Your successful completion of our 2-day CSM course provided by our Certified Scrum Trainer makes you eligible for Scrum Alliance’s Online ScrumMaster certification Test.
What is the process of applying for the online CSM Exam and certification?
Process to apply for the online CSM exam:
Exam Details:
Process to get the certification:
(Note: Scaling Scrum is a topic considered too advanced for the CSM assessment-based certification program)
Mr. Bill Li, the instructor was excellent. Throughout the training, he used live examples which made the training interesting. On the same day I finished training, I cleared my CSM certification exam.
Attended Certified ScrumMaster®(CSM) workshop in March 2019Madhur is an excellent coach and orator. It is now that I am realizing the true potential of what we learned during those 2 days. I am now grooming myself as an Agile CoE within the current client account and every bit of learning is helping shape things in real-time. Thanks to Madhur and KnowledgeHut.
Attended Certified ScrumMaster®(CSM) workshop in February 2019CST - Suresh Konduru made the training interactive and helped us learn in a better way where we could relate the teachings to our day-to-day work activities.
Attended Certified ScrumMaster®(CSM) workshop in March 2019Having worked in a pure agile framework, I had my apprehensions about how the session would help me in learning something new. However, all those doubts were put to rest within an hour of the training. The level of detail and the clarity with which our trainer Mr. Vijay Bandaru explained agile and the scrum was exceptional. The training was interactive over the course of two days and had many team building activities. Thanks, KnowledgeHut, and Mr. Vijay Bandaru. Hope to attend more trainings like these soon.
Attended Certified ScrumMaster®(CSM) workshop in January 2019A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.
When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:
The exponential growth of Scrum, combined with the rising Scrum adoption in 65% of IT enterprises globally indicates the need for Certified ScrumMasters who can facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps reinforce your industry identity as an Agilist who can lead projects to successful execution.
A Certified ScrumMaster® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education.
No, there is no online/virtual course for CSM. Scrum Alliance believes that understanding Scrum requires a greater level of personal interaction than can be delivered in a virtual environment.
Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.
According to Scrum Alliance, a Certified Scrum Master course helps to increase the likelihood of a project’s overall success by applying Scrum principles and techniques. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals.
Job opportunities are continuously increasing in number which in turn is raising the demand for professional and skilled scrum masters. Our training will give you a huge edge in your job search and help you to get a high-paying job that will set you up to go in a new direction in your Agile journey.
Not just software companies but many other industries are looking for Scrum Masters to improve their organizational processes. Here is the list of top industries and companies that have hired Certified Scrum Masters:
Information Technology:
Telecom:
Federal:
Manufacturing companies:
| Tool Name | Features | Cost |
| Jira | The most popular and widely used cloud and subscription-based software for Agile teams. | $10/month for up to 10 users $7/month for 11-100 users |
| Vivify Scrum | A well-balanced tool with an appealing UI and useful Scrum features. | Offers free version for 14-days $8/user/month |
| ScrumDO | This is the tool built and priced to scale your Agile projects. | $8.99/month for up to 10 users |
| Manuscript | A new tool built for the real-world barriers that exist in a software development environment. | $62/month for 5 users |
| Axosoft | This scrum tool offers organization and structure to many components of Scrum project management. | $25/month for 5 users |
| Targetprocess | This Scrum tool enables software development teams to speed up product delivery at all levels of the organization. | Offers free Team version $20/user/month |
| Yodiz | It offers a greater degree of visibility into your team’s progress and increases overall efficiency. | Offers free version for up to 3 users $3/user/month |
| Quickscrum | This Scrum tool helps your team to collaborate better, reach goals, and improve continuously. | $3/user/month |
| Scrumwise | It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results. | $7.50/user/month |
| ScrumDesk | Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives. | Free for up to 4 users $9/month for up to 5 users |
| ClickUp | It helps to make projects more productive with a well-designed and intuitive platform. | $5/user/month |
| Zoho Sprints | A tool that helps Agile teams plan and track their work. | Offered as a free tool for up to 3 users and 2 projects $8.30/user/month for up to 10 users |
Your next step toward a Certified Scrum Professional after earning your CSM certification and a year of experience working as a CSM on a Scrum Team is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.
The Certified ScrumMaster® course offers training in the fundamentals essential for Scrum team members or a professional Scrum Master.
There are no prerequisites for attending the course itself. A degree of course completion from our Certified Scrum Trainer makes you eligible for Scrum Alliance’s Online CSM Test.
The following individuals can take this course:
If you are already working as a Scrum Master, then taking this course helps to strengthen your Scrum knowledge and skills.
Our Certified Scrum Trainers® (CSTs) are:
Our dedicated team of CSTs delivers training on par with the standard of excellence as set out by Scrum Alliance. So, every candidate receives the same high-quality content irrespective of the trainer and the location. They help you further develop the competencies and skills you need to make a difference in your organization.
No, it cannot be taken. Scrum Alliance believes that true learning requires in-person training and hands-on experience with a CEC or CST. The CSM exam is not provided as a substitute for formal training.
No. Certified membership is for individuals who have completed the CSM classroom training.
It is advisable that before attending the Certified Scrum Master course, you should familiarize yourself with the resources available on the Scrum Alliance website. These Scrum resources will help you embrace the Scrum principles and practices and will lead to greater success in the CSM exam.
After completing your CSM course, you will receive an e-mail from Scrum Alliance that includes a link to create your login credentials. After receiving your membership e-mail, you have 90 days to take and complete the test.
Our experienced and highly qualified trainers deliver a practical and interactive training programme with accurate, clear, and updated materials to help you understand the concepts clearly and pass your CSM exam without much difficulty.
CSM is an open-book exam and is easy to pass. Despite passing the Scrum Master certification exam the activity-based sessions included in the training help in gaining the knowledge of the Scrum concepts and its practical applicability, which are the most significant aspects to understand the Scrum framework.
The Certified ScrumMaster certification exam is an online test comprising of 50 multiple choice questions. Candidates will have 1-hour (60 minutes) to finish it. A candidate has to score 74% in the exam to pass the Scrum Master certification exam and obtain the certification. Once you complete the course, you are allowed to take the exam. This exam pattern was decided by subject matter experts (SMEs) from the Scrum Alliance community working in partnership with Scrum Alliance and Prometric, an industry leader in test development.
The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.
Yes. The Scrum Alliance allows you to take the Scrum Master exam at no cost for the first 2 attempts within 90 days after you receive your welcome e-mail. You will be charged a minimum of $25 each from the third attempt or after completing your 90 days. Scrum Alliance suggests to retake the CSM course if you have failed thrice in the exam.
The CSM accreditation body is the Scrum Alliance and its exam fee is non-refundable.
No. There is no such sample test available on the Scrum Alliance website. But, CSM test blueprint will help you to understand the format of the Scrum Master certification exam. This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. Fortunately, the training and coaching community will not need to make any changes in their materials as the new exam pattern still follows the current Learning Objectives as well as the recently published Learning Objectives.
It is highly recommended to practice Scrum Master certification exam sample questions in order to pass the final CSM certification exam in your first attempt. You can take the free Scrum Master certification sample test for practice purposes.
After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.
The individuals can take the online test from any computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.
No, there is no option to pause a test since you will have a duration limit of an hour (60 minutes). On the off chance, if you shut the window, you can reopen the window instantly. In case if you lose internet connection or lose access to the test for an extended period of time, you may visit support@scrumalliance.org to start a new test set up.
Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification. As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.
If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published. Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.
You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain. The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.
If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.
CSM was the first professional certification awarded by Scrum Alliance for Scrum Masters. You will gain a strong understanding of the Scrum Framework, team members’ activities and roles etc. By acquiring this certification, you will be helping the Scrum team work together and perform at their highest level.
Becoming Agile is a continuous process and a CSM certification is a major milestone towards embracing Agility. Not only will you learn the roles and responsibilities of a Scrum Master but will know how to apply it in a variety of environments. It is a validation of your commitment to continued excellence and quality.
Since Scrum is the most popular Agile framework for project management, Scrum Masters are in demand irrespective of the industry type. If you are working in a company where Agile is being widely used then CSM should be your first choice.
You will receive the certification from Scrum Alliance, the CSM accreditation body designating you as a Certified ScrumMaster®. This enhances your industry credibility since a certification from Scrum Alliance is deemed to fulfill the vision of the Agile Manifesto by boosting greater productivity, success, and collaboration among team members.
CSM is one of the most popular and globally recognized certifications provided by the reputed Scrum Alliance. The demand for Scrum Master training and certifications has increased considerably during the last decade. The reason is that Scrum is now being implemented in industries beyond IT and hence the demand for a certified Scrum professional has increased even beyond his/her current industry of experience.
Scrum Master is a role and not a job title. The average salary of a Certified ScrumMaster® is $100K per year which is really high when compared with other IT certifications.
You will enjoy the following unique benefits with this ScrumMaster certification:
The Scrum framework is evolving and growing as a result of the engagement and contributions of those who share their ideas and practical experiences in the workplace. Renewal of your certification validates your interest in the growth and evolution of Scrum.
CSM certification renewal needs to be done every 2 years. You need to pay $100 to extend the credential for a further period of 2 years from the date of your current expiration. In order to renew your ScrumMaster certification, login to Scrum Alliance website, go to your dashboard and choose the ‘Renew Certification’ option available under the heading ‘Actions’.
Note that starting from February 4, 2019, you will be required to earn 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. This new requirement has been mandated to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. You can earn the required SEUs by completing an educational training or a learning opportunity.
You have worked really hard to acquire the certification. Don’t let it decline! Renew now and hold your certification for 2 years.
There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs
PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of Scrum. To maintain your certification from Scrum Alliance, you are required to earn a certain number of SEUs every two years.
PDUs and SEUs are credits awarded by the Project Management Institute and the Scrum Alliance respectively. They recognize your dedication to the Agile world through the award of credits for every educational effort you make throughout your career. Scrum Alliance members who hold a credential from Scrum Alliance need to earn SEUs to get re-certified every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.
You can get 14-16 PDUs and SEUs by participating in our 2-day training program.
Here are some of the best blogs you should read about CSM Certification:
CSM or CSPO
CSM or PSM
CSM or PSM or SSM or SASM
Here is why you should choose KnowledgeHut to help you get CSM certified:
Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!
Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.
Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.
The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.
Yes, we provide the downloadable copy of the course content to the registered candidates.
KnowledgeHut’s CSM training program is a live classroom training. This training is ideal for every aspiring individual who wants to build a career in project management.
Yes, but this needs to be done at least 10 days prior to the training start date.
Note: In some instances, it also depends on the location, trainer, discounts/offers availed.
We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.
We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.
The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy
To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!
Under this scheme, you are eligible to receive financial assistance in the form of training grants from HRDF Malaysia. Click on the below link to know the eligibility criteria and claim procedure.
HRDF Claim Eligibility and Procedure
