More and more organizations are adopting ITSM processes and policies to facilitate quick roll outs of products, maintaining high quality, reducing risk and change. To accomplish this, organizations need professionals who can design ITSM processes and ensure that they are met. This is the role played by Agile process owners, who own the processes and ensure that value is delivered to stakeholders.
The Certified Agile Process Owner® is a certification by the DevOps Institute (DOI) that validates the holder’s knowledge of managing the requirements of process stakeholders, translating those requirements into process performance objectives, and overseeing the entire process design and improvement lifecycle. KnowledgeHut’s workshop and subsequent certification helps participants understand the process owner responsibilities and design, and manage and improve ITSM services particularly in the context of Agile Service Management. They will learn how to perform product owner responsibilities by aligning them to Scrum practices and meet overall business goals by ensuring continual adherence to processes.
365 Days FREE Access to 100 e-Learning courses when you buy any course from us
Interact with instructors in real-time— listen, learn, question and apply. Our instructors are industry experts and deliver hands-on learning.
Our courseware is always current and updated with the latest tech advancements. Stay globally relevant and empower yourself with the latest tools and training.
Learn theory backed by practical case studies, exercises and coding practice. Get skills and knowledge that can be effectively applied in the real world.
Learn from the best in the field. Our mentors are all experienced professionals in the fields they teach.
Learn concepts from scratch, and advance your learning through step-by-step guidance on tools and techniques.
Get reviews and feedback on your final projects from professional developers.
Process Design Basics
Process Owner Knowledge, Skills, and Attributes
Selecting a Process Owner
The Characteristics of an Agile Process
Agile Service Management Basics
Agile Process Design
Agile Process Improvement
Process Improvement Tools and Technologies
Challenges and Critical Success Factors
Additional Sources of Information
An agile process owner is the leader of the pack, responsible for enhancing the value of products created by the Scrum development team. The workshop and Certified Agile Process Owner® certification helps participants understand the responsibilities and gain skills to use Agile and Lean principles and practices to align processes and accomplish business goals.
Enrol now and gain the best of coaching, curriculum and practical skills.
This course and certification is beneficial to:
By the end of the course you will learn how to design processes that deliver value to the stakeholders by understanding their requirements and translating those requirements into process performance objectives.
Participants need to have familiarity with Scrum, and knowledge of IT and IT services.
Yes, KnowledgeHut offers this training online.
Your instructors are DevOps certified experts who have years of industry experience.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy
In an online classroom, students can log in at the scheduled time to a live learning environment which is led by an instructor. You can interact, communicate, view and discuss presentations, and engage with learning resources while working in groups, all in an online setting. Our instructors use an extensive set of collaboration tools and techniques which improves your online training experience.
Internet Connectivity (2Mbps Link) and Laptop/PC (Windows/Mac) with 4GB RAM.
The skills I gained from KnowledgeHut's training session has helped me become a better manager. I learned not just technical skills but even people skills. I must say the course helped in my overall development. Thank you KnowledgeHut.
Knowledgehut is the best training institution. The advanced concepts and tasks during the course given by the trainer helped me to step up in my career. He used to ask for feedback every time and clear all the doubts.
The customer support was very interactive. The trainer took a very practical oriented session which is supporting me in my daily work. I learned many things in that session. Because of these training sessions, I would be able to sit for the exam with confidence.
The course material was designed very well. It was one of the best workshops I have ever attended in my career. Knowledgehut is a great place to learn new skills. The certificate I received after my course helped me get a great job offer. The training session was really worth investing.
The workshop was practical with lots of hands on examples which has given me the confidence to do better in my job. I learned many things in that session with live examples. The study materials are relevant and easy to understand and have been a really good support. I also liked the way the customer support team addressed every issue.
Knowledgehut is among the best training providers in the market with highly qualified and experienced trainers. The course covered all the topics with live examples. Overall the training session was a great experience.
I really enjoyed the training session and am extremely satisfied. All my doubts on the topics were cleared with live examples. KnowledgeHut has got the best trainers in the education industry. Overall the session was a great experience.
The Trainer at KnowledgeHut made sure to address all my doubts clearly. I was really impressed with the training and I was able to learn a lot of new things. I would certainly recommend it to my team.