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Certified Agile Process Owner® Training

Certified Agile Process Owner

Here’s Your Chance to Gain the Certified Agile Process Owner® Certification Soon.

Certified Agile Process Owner®32,960+ Enrolled
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4.8/5
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4.9/5
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Certified Agile Process Owner®
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Certified Agile Process Owner Highlights

Highlights of Certified Agile Process Owner Course

16 Hours of Live Instructor-Led Training

Receive 16 PDUs and SEUs Upon Course Completion


Learn to Implement DevOps in Your Organization

Free E-learning Access to 100+ Courses

Pass the Open-book Exam and Get Certified

Comprehensive Job Support including AI-Resume Builder

More and more organizations are adopting ITSM processes and policies to facilitate quick rollouts of products, maintain high quality, and reduce risk and change. To accomplish this, organizations need professionals who can design ITSM processes and ensure they are met. This is the role played by Agile Process Owners, who own the processes and ensure that value is delivered to stakeholders.

The Certified Agile Process Owner® is a certification by the DevOps Institute (DOI) that validates your knowledge of managing the requirements of process stakeholders, translating those requirements into process performance objectives, and overseeing the entire process design and improvement lifecycle.

upGrad KnowledgeHut’s workshop and subsequent certification help you understand your process owner responsibilities and design, manage, and improve ITSM services, particularly in the context of Agile Service Management. You will learn how to perform product owner responsibilities by aligning yourself to Scrum practices and meeting overall business goals by ensuring continual adherence to processes.

Why KnowledgeHut for Certified Agile Process Owner Course

Get the upGrad KnowledgeHut Advantage

Instructor-led Live Classroom

Interact with instructors in real-time— listen, learn, question and apply. Our instructors are industry experts and deliver hands-on learning.

Curriculum Designed by Experts

Our courseware is updated with the latest tech advancements. Stay globally relevant and empower yourself with the latest tools and training.

Learn By Doing

Learn theory backed by practical case studies, exercises, and coding. Get skills and knowledge that you can effectively apply in the real world.

Mentored By Industry Leaders

Learn from the very best in the field. Our dedicated mentors are all experienced professionals with years of experience.

Advance From The Basics

Learn the concepts from scratch and advance your learning through step-by-step guidance on Agile tools and techniques.

Code Reviews By Professionals

Get valuable and frequent reviews and constructive feedback on your projects from professional experts during the course.
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Certified Agile Process Owner Course Reviews

Our Learners Love Us

Best quality training

Best quality training and it was really worth, the training was structured in the best possible way and easy to understand the basics. Due to the interactive sessions, doubts were cleared quickly and in sorted way.

Vishal Rokade
Vishal Rokade
Process Manager
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Google

Thoroughly impressed

I recently completed a training and certification program with KnowledgeHut, and I'm thoroughly impressed. The instructors were knowledgeable and engaging, providing a comprehensive understanding of the subject matter with hand written notes.

Kumar Ankit
Kumar Ankit
Consultant
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Google

Engaging, enjoyable learning

The trainer was engaging and made learning enjoyable. He effectively managed time and covered the syllabus well, resulting in a positive learning experience.

Sainath Reddy
Sainath Reddy
QA Manager
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Google

Good online learning platform

Knowledge Hut provides good online Learning platform. It has good online learning content. The course coordinators are very responsive and ensure candidates receives proper training.

Srinivasan Ramakrishna
Srinivasan Ramakrishna
Process Consultant
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Google

Useful and effective training

Knowledge hut training is absolutely useful and effective. The coach was very knowledgeable and provided the insights of the course and curriculum in a detailed way, enabling the students to clear the certification at ease.

Neshaanth VS
Neshaanth VS
QA Consultant
Read on
Google
4.8/5
6,094 Reviews
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4.7/5
991 Reviews
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4.9/5
228 Reviews

Certified Agile Process Owner Syllabus

Curriculum

1. Course Introduction

Topics:

  • Importance of processes, Agility and the role of the Process Owner

2. Process Design Basics

Topics:

  • The Elements of a Process
  • Process Owner Responsibilities
  • Process sponsorship
  • Process resourcing
  • Process design and improvement
  • Process management
  • Process awareness

3. Process Owner Knowledge, Skills, and Attributes

Selecting a Process Owner Related Roles:

  • Process Manager
  • Global Process Owner
  • Value Stream Owner
  • Roles of a Service Management Office (SMO)

4. The Characteristics of an Agile Process

Agile Basics

  • What is Agile?
  • The Agile Manifesto
  • Why Agile Projects are Successful

Scrum Basics

  • Scrum Roles, Artifacts, and Events
  • Scrum Pillars
  • Scrum in a Nutshell
  • Scrum, Kanban, or Both?

Agile Service Management Basics

  • Agile Service Management Value
  • Agile Service Management Roles, Artifacts and Events
  • Characteristics of an Agile Process Two Aspects of Agile Service Management
  • Agile Process Design
  • Agile Process Improvement

Agile Process Design

  • Creating and Populating a Process Backlog
  • Personas
  • User Stories
  • Themes
  • Epics
  • User Story Mapping
  • Ordering and Maintaining the Process Backlog
  • Process Design Sprints
  • The Process Owner and Sprint Events
  • Process Implementation
  • Potentially Releasable Process Increment
  • Definition of 'Done'
  • Release Planning

Agile Process Improvement

  • Aligning Processes with Strategic Goals
  • CSI Sprints and Plan-Do-Check-Act
  • Sustaining Improvements
  • Assessing Process Maturity
  • Implementing Process Improvements
  • Working with Line Managers
  • Overcoming Resistance to Change

Measuring Value

  • Demonstrating Value
  • Leading and Lagging Performance Indicators
  • Critical Success Factors and Key Performance Indicators
  • Service Level Agreements and Operational Level Agreements
  • Conducting Measurement Reviews
  • Communicating Performance

What You Will Learn in Certified Agile Process Owner Training

Learning Objectives
Role of the Process Owner

Understand key responsibilities like sponsorship, resourcing, management, and improvement.

Agile Process Design

Learn to create backlogs, user stories, sprints, and improve processes incrementally.

Scrum and Agile Fundamentals

Understand Scrum roles, artifacts, events, and Agile Service Management integration.

Measuring Process Value

Assess performance with key indicators and communicate results effectively.


Continuous Improvement with Agile

Align processes with goals, conduct CSI sprints, and sustain improvements.

Exam Preparation

Familiarize yourself with the exam structure, key terms, and sample questions.

Who Should Attend the Certified Agile Process Owner Training

Who This Course Is For
  • Process Owners
  • Process Managers
  • Those managing process-related requirements
  • Those involved in maximizing the value of processes
  • Those responsible for designing, re-engineering or improving processes
  • Those ensuring the efficiency and effectiveness of processes
  • Consultants guiding their clients through process improvement initiatives

Certified Agile Process Owner Course FAQs

Frequently Asked Questions
The Course

1. Why is this course relevant?

An agile process owner is the leader of the pack, responsible for enhancing the value of products created by the Scrum development team. The workshop and Certified Agile Process Owner® certification helps participants understand the responsibilities and gain skills to use Agile and Lean principles and practices to align processes and accomplish business goals.

Enrol now and gain the best of coaching, curriculum and practical skills.

2. Who is the suggested audience?

This course and certification is beneficial to:

  • Process owners
  • Process managers
  • Those responsible for designing, re-engineering or improving processes
  • Consultants guiding their clients through process improvement initiatives
  • Those managing process-related requirements
  • Those ensuring the efficiency and effectiveness of processes
  • Those involved in maximizing the value of processes

3. What can I expect to accomplish by the end of this course?

By the end of the course you will learn how to design processes that deliver value to the stakeholders by understanding their requirements and translating those requirements into process performance objectives.

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RECOMMENDED BLOGS FOR Certified Agile Process Owners

Expert Articles on Agile Processes
Our seasoned experts, with their hands-on Agile Process Owner experiences, have curated insightful articles for you. Grasp the pulse of the industry and chart your path to a promising Agile Process Owner career.