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Lead the ITSM Improvement

KnowledgeHut helps you prepare for the ISO 20000 Foundation certification provided by PeopleCert® where candidates will be introduced to the principles and core elements of the ISO/IEC 20000 standard for IT Service Management. With comprehensive courseware, in-depth exercises, and training from experienced professionals, participants can aim for passing the examination and applying the ISO 20000 standard for organizational excellence.

The ISO20000 certification is offered by PeopleCert. KnowledgeHut is an ATO of PeopleCert.


16 Hours of Live, Instructor-Led Sessions 

Coaching by Experienced ITSM Professionals 

Balanced Mix of Classroom and Practical Sessions 

Hands-on Learning with Group Exercises 

Downloadable Comprehensive Courseware 

Master Concepts through Case Studies and Activities 

The KnowledgeHut Edge

Learn from Industry Experts

Interact with experienced instructors who are also industry experts. Listen, learn, explore, and apply!  

Updated Curriculum

Acquire the skills and understand all concepts easily with the latest ITSM practices. 

Hands-On Training

Learn with the help of theory-backed practical case studies, hands-on exercises, and practice.

Continual Learning Support

Monthly webinars, e-books, tutorials, interview questions and more to strengthen your learning. 

Learn Advanced Concepts

Learn concepts from scratch and develop your understanding of advanced concepts in ITSM.

Career Support

Get career guidance to overcome challenges and embark on a career as an ITSM professional. 

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