ITIL® 4 Leader Digital & IT Strategy - DITS Training

Get recognized as a Strategic Leader in ITIL with this unique certification in Digital and IT Strategy

  • Gain the skills to lead the alignment of digital business strategy with IT strategy 
  • Integrate strategy, design, delivery, and support of IT services across the value stream 
  • Experiential learning, case studies, assessments, activities, and more
  • 40,0000 + Professionals trained
  • 250 + Workshops every month
  • 100 + Countries and counting

Become a skilled ITIL® Strategic Leader

Gain mastery of the skills to create an appropriate digital strategy integrated to the IT strategy and aligned with the wider organization’s goals. The ITIL® Digital and Strategy module brings about a new dimension to the ITIL suite, elevating the conversation around ITIL to the C-Suite and business leaders.

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  • 24 Hours of Live Instructor-Led Online Sessions

  • Experiential Learning

  • Case Studies and Engaging Activities

  • Real-World Simulations

  • Courseware approved by AXELOS

  • Exam Fee Included in Course Fee

Accredited by

ITIL Strategic Leaders are much sought after


With businesses the world over going through an accelerated pace of digital transformation, the need for alignment between IT and business strategy has never been more crucial. To continue providing value to customers while remaining competitive in the marketplace, organizations must be flexible and have an adequately skilled workforce and leadership to be able to adapt to a rapidly changing environment.

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Not sure how to get started? Let our Learning Advisor help you.

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The KnowledgeHut Edge

Solid Track Record

KnowledgeHut has empowered thousands of professionals with certifications in ITSM. 

Experiential Workshops

Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.

Comprehensive Exam Support

Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.

Mentorship by Industry Experts

One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey!

Exclusive Post-Training Sessions

Six months of post-training mentor guidance to overcome challenges in your ITSM career.

Take2 Re-Sit Exam Option


Steps to get certified

Strengthen your knowledge and practice of ITIL processes and concepts with the latest ITIL Strategic Leader certifications. Validate your expertise as an ITIL Strategic Leader with the ITIL 4 Leader: Digital and IT Strategy module and take advantage of networking opportunities with the best in the industry.  

Not sure where to start with your ITIL 4 Strategic Leader certification? Just follow these simple steps. 

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path to ITIL® 4 Leader Digital & IT Strategy - DITS Training


  • ITIL 4 Foundation or ITIL 4 Managing Professional Transition certification is required 
  • Participants must have a minimum three-year managerial experience 

Who should attend this course?


C-Suite Executives

Aspiring C-Suite Professionals

IT Directors

Department Heads

Business Leaders

ITIL 4 Leader: Digital and IT Strategy Course Schedule

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What you’ll learn

Digital Vision

You will learn how to create, adapt, implement, and sustain a Digital Vision.

Operational Excellence

Learn about how to leverage strategy to get the best out of your teams. 

Digital Disruption

Actively respond and adapt your strategy to accommodate, take advantage of disruptions.


Ensure sustainability of plans by making your strategy flexible, effective in the long term.

Managing Risk

Learn to identify and assess risk and develop a culture of innovation. 

Digital Leadership

Learn all the techniques that a leader needs in a digital organization. 

Skills you’ll gain

Analysing, addressing VUCA factors

Using digital positioning tools

PESTLE analysis

Assessment of strategic approach

Risk identification

Risk assessment

Risk management

Gap analysis

Defining vision, strategy

Measurement, reporting of strategy

Applying parallel operating models

Strategy coordination

Strategy implementation

Communicating vision, strategy

Transform Your Workforce

Evolve IT Skills with your business needs

Whether you’re looking to move from on-premise to the cloud or from monolith to microservices, modernizing your systems can be daunting. Are your teams armed with the digital dexterity they need to tackle whatever comes next?

  • Custom Training Solutions 
  • Immersive Learning 
  • Learn by doing approach 
  • Immediately applicable skills

500+ Clients

ITIL® 4 Strategic Leader: Digital and IT Strategy Curriculum

Download Curriculum

Learning Objectives 

In this module we aim to understand the use of ITIL guiding principles in Digital and IT Strategy decisions.

  • Focus on value 
  • Start where you are 
  • Progress iteratively 
  • Collaborate and promote visibility 
  • Think and work holistically 
  • Keep it simple and practical 
  • Optimize and automate

Learning Objectives

Learn how to react to digital disruptions by leveraging digital strategy.

  • Digital Technology 
  • Digital Business  
  • Digital Organization 
  • Digitization 
  • Digital Transformation  
  • Business Strategy and Business Models

Learning Objectives 

Identify the relationship between the concepts of Digital and IT Strategy, The service value system, and the service value chain. 

  • External Analysis - PESTLE 
  • Internal Analysis – four dimensions of service management

Learning Objectives 

Learn how organizations can use their Digital and IT Strategy to remain viable in an environment disrupted by digital technology. 

  • Organizational agility 
  • Analyse VUCA factors in strategy 
  • Levels of digital disruption 
  • Influencers of Organizational position 
  • Using a digital positioning tool

Learning Objectives 

Learn how Digital and IT strategies use different approaches to achieve market relevance and operational excellence.

  • Approaches to customer/market relevance 
  • Operational excellence in the four dimensions 
  • Financial aspects 
  • Assessing strategic approaches

Learning Objectives 

Find out all about the risks and opportunities involved in Digital and IT Strategy. 

  • Risk management in a digital organization 
  • Identifying and assessing risk 
  • Risk posture to balance opportunity and risk 
  • Elements and techniques of innovation 
  • Techniques to develop an innovation culture 

Learning Objectives 

Learn the steps and techniques involved in defining a Digital and IT Strategy.

  • Performing a gap analysis 
  • Defining and communicating vision and strategy 
  • Using business cases to advocate for Digital and IT Strategy 

Learning Objectives 

Understand how a leader should implement a Digital and IT Strategy in their organization.

  • Define operating models for digital organizations 
  • Major skills required for leaders 
  • Approaches to strategy coordination and implementation 
  • Approaches to Parallel Operating Models (POMs) 
  • Measurement and reporting of strategy 
  • Activities involved in a digital transformation program 

Frequently Asked Questions about ITIL® 4 Leader: Digital and IT Strategy (DITS)

Training ITIL® 4 Strategic Leader

The ITIL® 4 Strategic Leader: DITS certification will equip you with skills to: 

  • Analyze VUCA factors and address them 
  • Compare levels of digital disruption 
  • Use digital positioning tools 
  • Achieve operational excellence in service management 
  • Funding policies, portfolio management, and funding projects 
  • Balance cost of innovation and operation 
  • Identify and assess risk 
  • Apply techniques to develop a culture of innovation 
  • Perform a gap analysis between current and desired position 

The ITIL® 4 Strategic Leader: DITS certification helps you to: 

  • Develop a cross-organizational digital strategy 
  • Craft a digital vision 
  • Drive operational excellence 
  • Respond to digital disruption 
  • Enable a sustainable business 
  • Strategically manage risk 
  • Develop digital leaders for the future.

This course is best suited for:  

  • Directors 
  • Department Heads 
  • Aspiring C-Suite Professionals 
  • IT Directors 
  • Business Leaders 
  • Change Leaders  

A certification in ITIL® 4 Foundation or ITIL® 4 Managing Professional Transition is required. The candidate should also have at least three years of experience in managerial roles.  

Certification ITIL® 4 Strategic Leader

The ITIL® 4 Strategic Leader: DITS certification is offered by AXELOS, a world-renowned organization set up as a joint venture between the Government of UK and Capita.  

You cannot get ITIL® 4 Strategic Leader: DITS certification without undertaking the course as per AXELOS requirements.

  • Step 1: Take the 3-day ITIL® 4 Strategic Leader: DITS course from an Accredited Strategic Leader (DITS) Trainer 
  • Step 2: Complete the assignments and clear the test with at least 70% marks.  
  • Step 3: On passing the exam, you will be issued the ITIL® 4 Strategic Leader: DITS certification! 

Yes, you will receive a course completion certificate on successfully completing the course.  

To obtain the ITIL® 4 Strategic Leader: DITS certification, you would need to attend three days of training under an Accredited Strategic Leader (DITS) Trainer and clear an exam with at least 75% marks and complete the assignment given to them during the course. Once these conditions are met the certificate will be issued. 

No, your certificate will not mention the course was held online. It will look the same as the in-person certificates.  

Workshop Experience

The ITIL® 4 Strategic Leader: DITS workshop at KnowledgeHut is delivered, via live and interactive instructor-led training sessions.  

Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner.

All of KnowledgeHut’s ITIL® 4 Strategic Leader: DITS certification training is delivered by an internationally acclaimed trainer with over 20 years of experience. The Trainer is an accredited Strategic Leader (DITS) Trainer. 

Our ITIL® 4 Strategic Leader: DITS course focuses on engaging interaction — we only use lectures to cover the basic terms and concepts. Most class time is dedicated to fun exercises, lively discussions and team collaboration. We focus on practical solutions to real-world, challenges drawn from decades of experience as strategic leaders, Agile coaches and change makers in Agile environments. 

Yes, your course material will be provided in advance. You will receive an email with a link to set your password a few days in advance of the scheduled course.  

The course material comprises of the course schedule or study plan, workbooks and all relevant assignments, assessments, or case studies. 

No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.  

If you get disconnected during the training, you will have the option to re-join within about half an hour subject to accreditation body guidelines and the instructor’s preference. 

Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get ITIL® 4 Strategic Leader: DITS certified. You can check out the schedules here

This is a live instructor-led training where you will be coached by an accredited Strategic Leader (DITS) Trainer.

We currently use the Zoom platform for video conferencing and will soon be adding more integrations with Webex and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform, subject to permission from AXELOS and the Accredited Strategic Leader (DITS) Trainer. 

Yes, there will be other participants who will actively participate in the class remotely. They can attend online training from office, home, or any other suitable place.  

In case of any queries, our support team is available to you 24/7 via the Help and Support section. You can also reach out to your workshop manager on your workshop group messenger.  

Should you have any more questions, please email us on and we will be happy to get back to you.  

What learners are saying

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Attended Full-Stack Development Bootcamp workshop in July 2022

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Attended Full-Stack Development Bootcamp workshop in July 2022

Madeline R Front-End Developer

I know from first-hand experience that you can go from zero and just get a grasp on everything as you go and start building right away. 

Attended Full-Stack Development Bootcamp workshop in July 2022

Zach B Front-End Developer

The syllabus and the curriculum gave me all I required and the learn-by-doing approach all through the boot camp was without a doubt a work-like experience! 

Attended Front-End Development Bootcamp workshop in June 2021

Dave Nigels Full Stack Engineer

The learn by doing and work-like approach throughout the bootcamp resonated well. It was indeed a work-like experience. 

Attended Back-End Development Bootcamp workshop in May 2021

Tyler Wilson Full-Stack Expert

The learning system set up everything for me. I wound up working on projects I've never done and never figured I could. 

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Ike Cabilio Web Developer.

I would like to extend my appreciation for the support given throughout the training. My trainer was very knowledgeable and I liked his practical way of teaching. The hands-on sessions helped us understand the concepts thoroughly. Thanks to Knowledgehut.

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KnowledgeHut has excellent instructors. The training session gave me a lot of exposure to test my skills and helped me grow in my career. The Trainer was very helpful and completed the syllabus covering each and every concept with examples on time.

Attended PMP® Certification workshop in May 2020

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