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Conflict Management Training

Conflict Management

Master conflict resolution skills to lead and inspire high-performing teams

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4.8/5
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4.7/5
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Prerequisites for Conflict Management Course

Prerequisites and Eligibility
Prerequisites and Eligibility
  • 450K+
    Career Transformations
  • 250+
    Workshops Every Month
  • 100+
    Countries

Conflict Management Course Highlights

Defuse Stressful Situations Easily

8 Hours, Live, Instructor-Led Online Training

Industry-Validated Downloadable Courseware

Hands-On Learning with Group Exercises

Real-World Simulations and Case Studies

Become Adept at Conflict Resolution

Digital Library of Learning Resources

Conflicts are inevitable when people with different personalities come together to work in the same environment. Quite often, the clash that results lead to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you'll be called upon to defuse the situation and resolve differences in a collaborative manner.

Our one-day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace, before they spiral out of control. This is how you become a highly successful leader. Learn to build conflict resolution techniques that work and manage complex team dynamics with sensitivity and firmness.

On successful completion of the course, you will receive a Course Completion Certificate from KnowledgeHut.

Why KnowledgeHut Conflict Management Training

Get The KnowledgeHut Advantage

Brilliant Track Record

KnowledgeHut has empowered over 450,000 professionals with skills and certifications.

Learn from Industry Experts

Engage with certified instructors who bring extensive industry experience and subject expertise.

Advanced Curriculum

Learn from the latest, most up-to-date curriculum, designed with industry needs in focus.

Hands-On Training

Learn with the help of practical individual and group exercises, quizzes, and activities.

Strengthen Foundations

Learn concepts from scratch by learning through step-by-step guidance and detailed feedback.

Continual Learning Support

Choose from webinars, e-books, tutorials, and more to strengthen your learning.

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Conflict Management COURSE REVIEW

Our Learners Love Us

Fantastic experience

I recently completed a course with KnowledgeHut and had a fantastic experience. The course content was well-structured, combining theoretical knowledge with practical application. Instructors were knowledgeable and engaging, making complex concepts easy to understand.

The platform was user-friendly, and the supportive community of fellow learners added great value to the experience. Overall, I highly recommend KnowledgeHut for anyone looking to upskill or advance their career!

Anand Gupta
Anand Gupta
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Google

Stress-free learning

I found a course that suited my timezone and preferred dates easily, and the course presenter was really very good. I learned a lot. I plan on using KnowledgeHut again for future certifications as I found everything stress-free and easy (picking a suitable teacher and course, paying, all the correspondence, logging into the portal to attend the course etc etc). Overall very impressed and happy with the service.

Kari Elise
Kari Elise
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Exceptional trainers

Knowledge hut is a great space to enhance your learning journey. They have a wide variety of courses along with some exceptionally talented trainers who deep dive into the topic and explain. I have completed 2 certifications via knowledge hut and I am very well satisfied with them.

Anshruta Srivastava
Anshruta Srivastava
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Google

Best quality training

Best quality training and it was really worth, the training was structured in the best possible way and easy to understand the basics. Due to the interactive sessions, doubts were cleared quickly and in sorted way.

Vishal Rokade
Vishal Rokade
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Google
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4.8/5
6,028 Reviews
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4.7/5
991 Reviews
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4.9/5
228 Reviews

Conflict Management Course Syllabus

Curriculum

1. Conflicts

Topics:

  • The Intention Behind the Conflict
  • The Cause and Effect of the Conflict
  • How Did It Happen
  • The Consequences of the Conflict

2. Mindset Change

Topics:

  • Importance for Change
  • Getting Rid of Old Habits
  • Various Styles of Employees

3. The Blueprint for Conflict Resolution

Topics:

  • Self-Awareness and Self-Management
  • Emotions
  • Conflicting Styles
  • Conflicting Roles
  • Conflicting Resources

4. Building and Sustaining Relationships with Colleagues

Topics:

  • Breaking Barriers to Effective Communication
  • The Mastery of Building Rapport at the Workplace
  • Build Trust and Confidence Amongst Supervisors, Colleagues, and Peers

What You'll Learn in the Conflict Management Course

Learning Objectives
Intentions

Understand the cause and effect of every conflict, and the possible consequences it can bring.

Mindset Change

Learn why mindset changes are important, how to overcome resistance, and move ahead

Emotions

Understand the different emotions, the reasons they manifest, and how to manage them better

Self-Awareness

Learn how to be always aware of your working environment and mindful of possible triggers

Styles of Conflict

Learn what, how, and why of conflict styles and how to use them to facilitate effective collaboration

Communication Barriers

Understand the various possible barriers to effective communication and how to overcome them

Who can attend the Conflict Management Course

Who This Course Is For?
  • Entrepreneurs
  • Business Leaders
  • Portfolio Managers
  • Program Managers
  • Project Managers
  • Team Leaders
  • Executives
  • Supervisors
  • Union Leaders
Who Should Attend

Conflict Management Courses FAQs

Frequently Asked Questions
Conflict Management Training

1. What practical skills will I have on completing the Conflict Management Training?

During this one-day course, a variety of topics will be covered with the aim of educating you on conflict management and effective communication. The following are the practical skills you’ll gain on course completion:

  • Understanding why conflicts arise
  • Identifying common responses to conflicts in terms of behavior, thoughts, and attitude
  • Exploring Aggressive, Passive and Assertive approaches and the consequence of each response
  • Deal with difficult team members
  • Learning effective conflict resolution methods and best practices for managing conflicts
  • Building trust and credibility with colleagues and team members
  • Holding difficult conversations calmly and assertively

2. Who should attend this course?

  • Entrepreneurs
  • Business Leaders
  • Portfolio Managers
  • Program Managers
  • Project Managers
  • Team Leaders
  • Executives
  • Supervisors
  • Union Leaders

All those who want to be more successful in working with others and resolving team conflicts will benefit from this course.

3. Are there any prerequisites for this course?

There are no prerequisites to attend this course.

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