3 Months FREE Access to all our E-learning courses when you buy any course with us
Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control.
Our one day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace and become a highly successful person and leader. Learn to build conflict resolution techniques that work, and manage complex team dynamics with sensitivity and firmness.
On successful completion of the course, you will receive a Course Completion Certificate from KnowledgeHut with Credits (1 credit per hour of training).
What you will learn
On completion of this course, participants will be able to:
Here’s what you will get:
The training workshop covers the following aspects:
The areas that will be examined include:
a. Self-Awareness and Self-Management
Be aware of the working environment around us
How to Manage Our Emotions Better
c. Conflicting Styles
Why are there conflicting styles and how to manage them and collaborate
d. Conflicting Roles
The similar roles in the organization that cause conflicts
e. Conflicting Resources
Allocation of resources that trigger conflicts and how to manage them
3 areas to examine:
a. Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
b.The Mastery of Building Rapport at the Workplace
c.Build Trust and Confidence amongst supervisors, colleagues and peers
The trainer was very knowledgeable and gave all the necessary tips to attend for the test. However, the training material would've been good if some more examples we're given... Otherwise all good.Attended workshop in January 2018
The training was very engaging and informative. The scrum framework in general and the Product Owner role in detail were explained by actually applying the framework to the training. Though the attendees were from many different professional backgrounds and had different knowledge levels about Scrum, the trainer was able to touch upon each and every question that was asked. I would definitely recommend taking the training with Knowledgehut.Attended workshop in July 2018
The best professional training I have ever attended! A lot of positive energy and concepts from the trainer "Stuart Mitchell". Also, the facilities and arrangements were excellent.Attended workshop in July 2018
This training, that I attended was with around 70-80 people. the trainer Madhur, ho man he is so awesome, he helped us correct our thought on Scrum, he never made us feel that we were in a training it was more of a session where we were changing out thought and hence learning with ease. It was a really well-organized session, and at a nice hotel. it was a 100% result. now I am a CSM. Thank you.Attended workshop in July 2018
Conflict at work can destroy team relationships and lead to an irreversible breakdown of communication. There are many proven approaches to resolve conflicts, and our workshop equips you with the tools and techniques needed to de-escalate the situation and arrive at an amicable solution. As a leader, you will gain the self awareness, diplomacy and communication abilities to work around uncomfortable situations and get your team on the same page again. This power-packed one day workshop will get you well on the way to experiencing greater personal and professional success.
No, there are no prerequisites for this course.
Entrepreneurs, Business Leaders, Portfolio, Program and Project Managers , Team leaders, Executives, Supervisors, Managers, Union leaders, and all those who want to be more successful in working with others and resolving team conflicts will greatly benefit from this course.
No, there is no online/virtual course for this. This training follows a very experiential format with plenty of exercises and hands on sessions that can be conducted well in a classroom format.
On successful completion of the course you will receive a course completion certificate issued by KnowledgeHut.
You will receive 1 credit per hour of learning.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund