Course Highlights

Personalized guidance and one-on-one support by expert trainers.

Earn 16 Professional Education Units and 16 Scrum Education Units® in two days

Get trained by renowned PSTs, certified by®

Learn from the real-world experience of accredited industry experts and advance your knowledge with in-class activities and simulations.

Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

The KnowledgeHut Edge


Get trained by active Scrum practitioners who bring on board the best of their experience implementing Scrum principles across tech and other industries.


Access to extensive resources including the latest articles and case studies, Scrum Master Interview Q&A and Scrum Tutorials, prepared by industry experts.


Take advantage of our initiative to support online education during the global pandemic and grow your skills with 100 free e-learning courses.

Globally Recognized Credential

Professional Scrum Master™(PSM)


  • There are no specific prerequisites for this training.
  • Basic knowledge of Scrum in a real-world context is helpful, though not mandatory. The one-day Agile and Scrum foundation training serves as a good primer.

Course Schedules



Empower your teams to drive results

Talk to a Learning Advisor to help you build Agile skills where you need it.

Learning Objectives
  • After completing this module, students will be able to:   
  • Explain why the artefacts, roles and events in Scrum are all important to a successful Scrum project.   
  • Discover suitable process within the Scrum framework for their organisation.   

Scrum theory includes time-boxing, and specific roles, rules, and artifacts. All elements of Scrum complement each other to form a consistent whole. All work is performed in Sprints. All base rules, events, and roles are described in the Scrum Guide, the acknowledged Scrum body of knowledge. Each part of Scrum ties back to the principles and theory.  

  • Scrum Events – Every event in Scrum is an inspect and adapt opportunity. How are these events important? What are the impacts of missing one of these? 
  • Scrum Role – Every role in Scrum has specific accountabilities. What are their accountabilities? Why are they important? How are they different to traditional project management roles?   
  • Scrum artefacts – Every artefacts in Scrum is transparent so organisation can inspect and adapt based on it. Why are these artefacts important?  
  • Sprint – The Sprint is the heartbeat of the Scrum framework. What is a Sprint? What are the criteria of a successful Sprint?  
Hands-on Exercise
  • Students will experience the Scrum framework by building a small website in multiple Sprints. 
  • Students will collaborate with other students to define a process within the Scrum framework. 

Learning Objectives

After completing this module, students will be able to: 

  • Explain what is Agility and the relation to Scrum.  
  • Discover where Scrum is not suitable.   
  • Understand the impact of the transparency that Scrum brings and requires, and how Scrum is best used to increase an organization’s agility. 
  • Explain how Scrum implements empiricism in software development.   


Scrum is founded on empirical process theory to deal with the complexity typical to software development. All principles and values of Scrum are based on the fundamental view of software development as creative and complex work.   

  • How is empirical approach different to defined approach?   
  • What makes Scrum different to traditional project management approach?   
  • What is Agile?   
  • How does Agile relate to Scrum?   
  • Why should we be Agile and use Scrum?   
  • In what case is Scrum not suitable?   

Hands-on Exercise

In this module students will learn: 

  • Create matrix for projects that is suitable for Scrum. 
  • Create impact analysis for businesses using Scrum. 

Learning Objectives

After completing this module, students will be able to:  

  • Understand Product Backlog and Sprint Backlog 
  • Learn planning tactics


Scrum Planning is different from traditional project management. Student will exercise tactics on planning in Scrum. 

  • Product Backlog and Sprint Backlog - The Product Backlog and Sprint Backlog is the plan in Scrum. How is planning in Scrum different traditional project management? What is the best practice to do Lean Planning in Scrum? How to do Product Backlog Refinement?   
  • Product Backlog management - Product Backlog reflects the roadmap of the Product. How do we do Product Backlog management in Scrum?   
  • Product Backlog ordering - Prioritization is one way to order Product Backlog. What are the other techniques to order the Product Backlog?   
  • Product Backlog decomposition - Product Backlog is decomposed so that it can be done in one Sprint. How do we decompose Product Backlog to ready to execute Sprint Backlog? 

Hands-on Exercise

  • How to do Planning Poker to estimate Product Backlog Items.  
  • How to decompose a Product Backlog Items into smaller Product Backlog Items.  
  • How to decompose a Product Backlog Items into Sprint Backlog.   
  • How to plan a Sprint.   
  • How to forecast a release.   
  • Techniques in managing Product Backlog.   

Learning Objectives

After completing this module, students will be able to:  

  • Define what is required for high-quality software.  
  • Discover what documentation is required in Scrum.   


The criteria of success in Scrum are different to traditional project management. 

This module will cover the followings:   

  • Definition of Done - Everyone in the organisation should have the same understanding about “DONE”. What is “DONE”? What is the impact of not having “DONE” software every Sprint?
  • Quality - What is required for a high-quality software? Does Scrum need documentation?

Hands-on Exercise

In this module students will learn: 

  • List techniques and documentation that is required for Scrum project.

Learning Objectives

After completing this module, students will be able to: 

  • Discover what is required to generate a self-organising team.  
  • Get Scrum teams going, guide them along the way and help them continuously self-develop to become successful through better collaboration.  
  • Form a Scrum team. 


Scrum Teams are self-organizing and cross-functional; which is very different from traditional development groups. Scrum Teams are empowered to do the right thing.  

  • Creating self-organizing teams 

Learning Objectives

After completing this module, students will be able to: 

  • Understand the people aspect of Scrum, how to work with people.  
  • Discover coaching techniques that is appropriate for the team.    


Scrum Masters are servant-leaders, with skills and tools to coach teams and organizations in understanding and applying Scrum. They master several techniques for coaching, conversation, and facilitation in order to help people, teams, and organizations discover what works best for them.   

  • Coaching and Facilitation Techniques  

Learning Objectives

After completing this module, students will be able to: 

  • Identify who is the Scrum Master.    
  • Explain what makes Scrum Master different to traditional Project Manager.   
  • Discover skills and traits are required for Scrum Master to be successful in his role. 


 This course put emphasizes on one of the roles in Scrum – the Scrum Master. Scrum Masters are servant-leaders with distinct skills.

Learning Objectives

  • On completing this module students will understand aspects of the certification.
  • The Professional Scrum Master course has two associated assessments and certification: Professional Scrum Master level I (PSM I) and Professional Scrum Master level II (PSM II). 
  • All participants completing the Professional Scrum Master course receive a password to take the PSM I assessment and are entitled to a discount on the PSM II assessment. 
  • These industry-recognized certifications require a minimum passing score on the associated rigorous assessment. 


Certification prerequisites and exam  

Frequently Asked Questions

A Professional Scrum Master™ acts as servant leader and facilitator to a Scrum team, implementing Scrum best practices, Scrum tools and skillsets to create success. This course and subsequent certification helps participants gain the skills to: 
  • Transform organizations with effective ideas and projects using Scrum 
  • Motivate and lead a team of Scrum specialists who bring the benefits of Scrum to projects
  • Resolve conflicts and tackle challenges even in complex organizational setups 
  • Ensure happy stakeholders by meeting their demands within specific time-frames  

The PSM credential helps professionals to: 

  • Prove their Scrum knowledge to their peers
  • Improve workflow and speed up turnaround time
  • Work on large and complex projects without complication
  • Implement advanced thinking for inculcating servant leadership values 

Forbes  recently compiled a list of the 25 highest-paying jobs in the US and the Scrum Master jobs ranked the highest. Clearly, professionals with the PSM certification could lift their earning potential manifold compared to their non-certified counterparts. 

By the end of the course, you will:

1. Lead Scrum teams 

How to motivate and lead a team of Scrum specialists who bring the benefits of Scrum to projects.

2. Learn Fundamentals

Gain a deeper knowledge of the fundamental aspects, roles, and attributes of the Scrum framework.

3. Scrum Foundation

Understand the Scrum rules and a purpose of the practices through the empirical foundation of Scrum.

4. Servant Leadership

Understand the servant leadership and act as a Scrum Master for Scrum teams and Stakeholders.

5. Resolve conflicts

Learn to resolve conflicts and tackle challenges to deliver the best at the end of every Sprint.

6. Hands-on learning

Get hands-on experience by implementing the Scrum framework, principles & practices to real projects.

7. Professional Training

Ensure individual and organizational growth in executing Scrum with professional training in Scrum.

8. Address changes

Learn to address the changes in your organization which Scrum entails in an organizational setup.

9. Implementation 

Learn to apply the overall Scrum processes, principles, and practices in an effective manner.

There are no skills required to attend the PSM Training. However, it is always a good option to go through the Scrum Guide before the training.

  • Software Engineers
  • Scrum Team Members
  • Product Managers
  • Developers and Testers
  • Project Managers
  • Business Analysts
  • Teams transitioning to Scrum
  • Candidates building a career as a Scrum Master
  • Candidates wishing to deepen their knowledge on Scrum

Your instructors are certified PSTs who have years of industry experience.

Your instructors are Scrum experts who have years of industry experience.

The process to earn the certification is to undertake the PSM Certification course and successfully pass the Professional Scrum Master™ certification examination. Following are the steps to get PSM certification:

  • Attend the 14-16 hrs training workshop by KnowledgeHut, delivered by PSTs
  • Get your exam access code 
  • On successful completion of the PSM training, will email you the password for exam access.
  • Attempt the online exam
  • Attempt the 1-hour online open-book exam consisting of 80 questions that include MCQs, MAQs, True/False questions
  • Get the PSM certification from
  • provides the PSM certification with lifetime validity once you pass the PSM assessment with a minimum score of 85%.

The Professional Scrum Master™ course from contains 80 questions which include Multiple Choice, Multiple Answer and True/False questions. All the questions are set in English and one needs to score 85% in order to successfully pass the exam. The exam is taken online with only 60 minutes to attempt all 80 questions. You are expected to answer at least 68 questions correctly in order to pass the exam.

All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I)  assessment. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

What Learners are saying

  • 4/5

Nov, 2020

In general, the training was very valuable. A large part of the sessions were interactive with activities and exercises which I really liked. There was good emphasis on the theory as well. Look forward to implementing the learnings at work!

Sabrina Haimerl


Verified Learner
  • 4/5

Jun, 2020

I really enjoyed the course given by Russell Miller. The course was very thorough. I really liked all the course knowledge activities. I feel like I was really prepared to take the PSM 1 Assessment. Taking the course via Zoom was great experience as well. Online learning is here to stay. 

Joshua Alfred

Systems Engineer

Verified Learner
  • 5/5

Jun, 2020

Punit Doshi is excellent trainer & I was not confident to have remote training, I postponed it from March to June, hoping by that Class room training will start. Finally sacrificed to have online training. The way it was conducted, never felt that it was online & the experience was also like a seamless virtual class room. Thanks to all tools & the way trainer trained. Am strongly recommending knowledgehut to my colleagues in IBM as well as outside IBM.

Pankaj Ambardekar

Sr. Project Manager

Verified Learner
  • 4/5

Nov, 2019

Venue and organisation were very good. The trainer was also excellent. Thanks, KH!

Gunnar Kuhi

Project manager

Verified Learner
  • 5/5

Aug, 2019

Thank you for a good training. The trainer was very professional and gave us time to analyze and discuss problems.

Eliise Lass


Verified Learner
  • 5/5

May, 2019

It was a very informative and interesting course which related to my day-to-day job. The trainers were really experienced and it's a course that everyone should take, particularly those who are in the project line.

Arul Davasagayam, Melvin

Project Specialist

Verified Learner
  • 5/5

May, 2019

All-in-all this has been an impactful training. The trainer - Shirley Santiago was very experienced, and was able to leverage past experience and get others involved in the conversation. The structure of the training was extensive enough to support us for the certification exam.

Syed Nazeen

Lead PMO

Verified Learner
  • 5/5

May, 2019

I liked that the training was a simulation of the scrum process. Made it more practical and easier to understand.

Daradar, Sari

Specialist Change

Verified Learner

Professional Scrum Master™(PSM) Course in Dublin

A city which has reinvented itself as a hub of innovation and tech, Dublin still retains its quintessential Irish charm of verdant landscapes and medieval architecture. In this hotbed of talent, register for the PSM classes in Dublin by KnowledgeHut Institute and gain an important career skill-set. About the Course The 2-day PSM training in Dublin is a tutor-led experience available at a very low fee. The workshop comprises of insightful and interactive lectures and practice sessions, delivered on a cutting edge platform. The course starts with the important basics and you will be taught about Scrum theory and Scrum framework. As the PSM certification in Dublin moves on there will be sessions on running scrum projects and the importance of the part that Scrum plays in an organisation. The Professional Scrum Master online training in Dublin concludes with sessions where you will learn the Scrum Master role. Benefits After finishing the PSM training in Dublin successfully, participants will know the tools to engage a team of Scrum specialists and improve work efficiency. Students will be able to identify behavioural shifts needed to implement Agile seamlessly. During the PSM certification in Dublin, participants gain 14 PDUs. Other workshop benefits include high-quality and exclusive course material curated by industry experts. Participants will also gain valuable industry knowledge from the expert coaching delivered by the KnowledgeHut trainer. The KnowledgeHut Advantage Invest in the affordable cost of the KnowledgeHut Academy Professional Scrum Master online course in Dublin. Be part of an immersive learning experience featuring live classroom training and exercises. Enrol now for a demo class to get a better idea of the platform and environment of the PSM course in Dublin.

Read More

Other Training Programs