In these volatile markets, industries need to adopt best practices for process management, in order to ensure that they stay ahead of the competition and generate profits. The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs. KnowledgeHut brings you a course on ITIL® Foundation that introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle.
ITIL® best practices and how to implement them to streamline processes for continuous improvement
Fundamentals of Service Management and Service Lifecycle
Applying practices learned to improve business decisions and optimize customer expectations
Get thorough preparation for ITIL® Foundation certification
There are no specific prerequisites for this course, and Axelos has not defined any specific eligibility criteria for the ITIL® Foundation exam. However, the ITIL® Foundation certification is in itself a prerequisite for other levels of ITIL® certifications.
The KnowledgeHut exam plan has been meticulously planned and created by resourcing ITIL® questionnaires and exam blueprints. These will give you maximum learning benefit for clearing the exam at the very first attempt.
Our USP is the quality of our training. Our instructors have created the most comprehensive curriculum for you to clear the exam. Check our 100% refund guarantee!
Not just in learning, but you will get support in all aspects of the certification. Right from assistance with enrolling for exams to solving your doubts post workshop, we have your back!
Apply ITIL skills to enhance the profit margins of the industry you work in.
Attended a 2 day weekend course by Knowledgehut for the CSM certification. The instructor was very knowledgeable and engaging. Excellent experience.
The CSPO Training was awesome and great. The trainer Anderson made all the concepts look so easy and simple. Using his past experience as examples to explain various scenarios was a plus. Moreover, it was an active session with a lot of participant involvement which not only made it interactive but interesting as well. Would definitely recommend this Training.
Great course. An interesting and interactive session to better understand how to succeed in formulating a business case and how to present it effectively.
Operations in Information Technology is a framework responsible for the operation of a company’s applications. It manages all operations related to IT services and infrastructure. It manages all networking functions which relates to internal and external communications.
Operations in Information Technology refer to processes and services provided by a company’s IT department which includes support for software and hardware and administrative processes for both internal and external customers. Operations in IT determine how businesses manage their IT support, help desk, device management, and network administration. It is used to maintain reliability and stable provision of quality services.
The role of IT operations is to conduct proper running of the infrastructure and operational environment that support application deployment to internal and external customers. It handles all networking functions, including managing and configuring all internal and external communication lines so that customers, vendors, employees and any interested bodies can gain access to applications. It opens and closes ports on the firewall so that the network communicates with outside sources. It provides server management, the configuration of email and file server and also the capability to run backups consistently to ensure data can be recovered.
An IT operations engineer is a professional with excellent knowledge about troubleshooting complex cloud on-premise deployments. The IT operations engineer must have high technical, analytical, written and verbal skills and must be able to manage difficult problems across technical teams. He is responsible for efficiently designing and developing extensible automated and integrated tools to monitor and scale infrastructure operations. He manages critical problems and incidents and also identifies and resolves faults. An IT operations engineer is responsible for all the company’s infrastructure operations such as storage, server, and staff computers. They create preventive maintenance of hardware and operating system.
No, your course fee includes the certification exam fee (does not apply for LVC).
Once you clear the examination, you will receive a Foundation Level Certification from AXELOS.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund