How to Pass the CBAP® Exam Using BABOK® and an Exam Simulator?
By Joyeeta Bose
The importance of the Business Analysts has increased in the past few years. That is because; there has been a constant evolution in the field of both management and Information Technology. There are numerous courses available right now that will help the IT professionals have a good grip on Business Analytics (BA). The job of a Business Analyst is, in fact, really vast.A Business Analyst is responsible for formulating policies of an organization by analyzing the massive inflow of data that is occurring every nanosecond. Previously, such data inflow was restricted only to the company based on Information Technology. Nowadays, every sector of the industry has become data-driven. That is why, young IT professionals nowadays are opting for a career as a Business Analyst.In the words of BA Doug Goldberg, “A strong desire to help others is a solid driver for deep facilitation, effective elicitation, relationship building and mentoring." This holds true as far as Business Analysis is concerned.The importance of CBAP® examination for Senior Business AnalystThe professional development and the experience that you can drive as a Business Analyst is enormous compared to other similar sectors. Working as a BA will make you both a chief decision maker and the data expert of your company at the same time. That is why, to recognize the importance of such experience, International Institute of Business Analysis (IIBA) has designed an essential certification for understanding the expertise and the hard work that the Business Analysts around the world are performing.The Certified Business Analysis Professional or CBAP® in short, is this most coveted certification that you must achieve if you are an individual with an excellent milestone and experience in Business Analysis.Studying the Guide framework of BABOK®Individuals who have taken the certification exam or are preparing to sit for the examination have come across the terms like BABOK® and Exam Simulator numerous times. Both of them are indispensable for the examinees that are aspiring to sit for the exam.First of all, you must know the importance of BABOK® in CBAP® examination. If you go through the question pattern of CBAP®, you will notice that the paper is based on the situational analysis of numerous case studies. These analytical perspectives of the massive case study are based on the Business Analysis Body of Knowledge or BABOK®. BABOK® is the recognized and accepted guide that is published since 2005 by International Institute of Business Analysis. The book consists of the knowledge, practice, standards, and regulations that are maintained by the Business Analytics professionals worldwide. The most popular and competent successful implementations are discussed in BABOK®.With the constant changes in the technologies and the framework of Business, it is essential for the certified Business Analysts and the aspiring senior CBAP® to be up to date with the latest practices and skill that governs the global practices. A Business Analyst must possess the skills to demonstrate all the correct methods for the betterment of the organization. BABOK® serves as the ultimate guidebook to all the BA professionals to make them aware of the standards mentioned above. Writing the CBAP® exam compulsorily involves the studying of all the guidebooks of BABOK® thoroughly. There is no shortcut to that! The whole examination is based on the case studies modeled on the BABOK®. Therefore, it is a sheer absurdity, if you avoid the thorough research of BABOK®. The framework actually consists of the principal tasks that the Business Analyst must perform to deliver the excellent conclusion that is expected from a skilled practitioner. For someone preparing for CBAP®, reading such large number of guidebooks could pose a challenging feat. You can start reading one chapter at a time. You need to create a routine on a daily basis. You need to devote each day to a single section.You must also chalk out the important points that are relevant to your work experience and incorporate into your notes. Those topics or the frameworks that you have not faced in your real-time work experience could be studied afterwards. Firstly, you need to cover up the similar topics that are relevant to your practical experience. Relating the theoretical framework with the practical knowledge will help you understand and easily remember all the concepts. If you learn by the audio and visual way, then there is a complete audio version of the BABOK® available for your benefit. You can also refer to the linkhttps://twitter.com/IIBA/status/847854868563976192The indispensable role of Exam Simulator in CBAP® preparationAfter taking into account the source materials, it is vital to manage the time and understand your strengths and weakness. That will help you to improve your grade in the examination and make your preparation easier.The Exam Simulator is perfect for all the candidates who are preparing for CBAP® examination and want to pass it in a single attempt. The Exam Simulator developed by VCE is an advanced test engine that will help you to become confident to sit for an exam. If you log in to the Exam Simulator, you will be given practice sets and a comprehensive test paper with the time frame similar to the actual examination. The changing pattern of CBAP® examination requires that you need to be aware of the latest question module and identify your preferred mode of analysis. The realistic exam paper, frameworks, and Exam Simulator will give you a clear idea of your performance in the examination center. You need to register yourself on the portal https://www.avanset.com/vce-simulator.html and get started.For a new user, you need to select the package and the exam pattern that are available on the portal. Refer to https://www.youtube.com/watch?v=k1Vheoh_LvY for the steps for registration. After entering the product code and record, you can take the CBAP® practice tests numerous times. You have the chance to evaluate and edit your test results and identify your areas of improvement. The test engine will also give you suggestions regarding the time management and limit-based learner accessibility according to your score and analytical capacity.Apart from the five years’ experience in Business Analytics, you must first study all the six guidebooks of BABOK® for CBAP®. After that, get yourself registered with VCE Exam Simulator and practice innumerable times. With a correct study plan and proper practice, CBAP® certification will inevitably become a possible thing to enrich your resume.The indispensable role of Exam Simulator in CBAP® preparationAfter taking into account the source materials, it is vital to manage the time and understand your strengths and weakness. That will help you to improve your grade in the examination and make your preparation easier.The Exam Simulator is perfect for all the candidates who are preparing for CBAP® examination and want to pass it in a single attempt. The Exam Simulator developed by VCE is an advanced test engine that will help you to become confident to sit for an exam. If you log in to the Exam Simulator, you will be given practice sets and a comprehensive test paper with the time frame similar to the actual examination. The changing pattern of CBAP® examination requires that you need to be aware of the latest question module and identify your preferred mode of analysis. The realistic exam paper, frameworks, and Exam Simulator will give you a clear idea of your performance in the examination center. You need to register yourself on the portal https://www.avanset.com/vce-simulator.html and get started.For a new user, you need to select the package and the exam pattern that are available on the portal. Refer to youtube for the steps for registration. After entering the product code and record, you can take the CBAP® practice tests numerous times. You have the chance to evaluate and edit your test results and identify your areas of improvement. The test engine will also give you suggestions regarding the time management and limit-based learner accessibility according to your score and analytical capacity.Apart from the five years’ experience in Business Analytics, you must first study all the six guidebooks of BABOK® for CBAP®. After that, get yourself registered with VCE Exam Simulator and practice innumerable times. With a correct study plan and proper practice, CBAP® certification will inevitably become a possible thing to enrich your resume.
based on 5 customer reviews
ITIL Key Concepts: An Overview Of Processes And Functions
By Joyeeta Bose
Applying technology and Information in businesses make the work in the multiple domains in the industry much easier. Technology by far has evolved to such an extent that you can now just by click know all about the various data and figures that are flowing from various parts of the world. Numerous streams like Business Analytics, Information Technology department, Big Data Expert and many more domains are there in almost every big-weight companies. Numerous functions such as framing policies and management decisions are taken with a set of advanced programs and software that is as per the latest trends of the industrial norms and standards. Even the management and the decision maker of the companies are making use of the programs like Hadoop, Tableau, Red Hat Linux and many more are applied to take up the correct decision in the arena of conceptualization and statistical interpretation that is benefitting the organizations by manifold.The benefits that you get from all the technological configurations are the main reasons that you should definitely adopt ITIL if you want to go for smooth business dealings. This is the crucial concept that governs the establishment of Information Technology Infrastructure Library or in short, ITIL. As mentioned earlier, the establishment of the Information Technology Department and the incorporation of the highly advanced program have led to the ease of operation in the daily industrial functioning. Apart from the comfort, this system of ITIL has led to the saving of much time and economy that the company had to make that same work to do it manually. ITIL also ensures that the tenets of the mechanical function are governed by the highest standard of quality and precision. Check out the linkThe concept of the ITIL and stepsWith constant upgrade and functioning of the whole idea of ITIL, the latest updates of the entire framework was put forward in the year 2011 which have profoundly become popular due to its ease of installation and configuration. By this latest terminology, you can divide the concepts and functions into the following categories:Services: The principal concept of the ITIL is that it implies that the customers will be provided with all the requisite levels of satisfaction and commitment without any loss or investment on the part of the customers.Service Assets: The assets literally mean the resources. The resources imply the infrastructure and the facilities that the providers can make provision of to both the business and the customers.Service Management: Managing the service efficiently and delivering the most to the customers for the ultimate level of popularity is what service management implies in the concept of ITIL.Utility, Warranty, and Value: Now comes the crucial part. The value-based integrity which governs the principal concept of the ITIL is the central tenet that will help you to go for the quality service and eliminate all the bugs and constraints that have been affecting the whole utility of the service to the customers. With the assurance of the quality facility, provisions must also be made about the warranty that will ensure the reliability and guarantee of the functioning.Processes: Coming to the next point, you need to see that every set of programs or entity requires an efficient way of governing. These practical sets of rules are known as processes that are used to achieve a specific target or goal. Processes can be used for delivering the desired outcome to both company stakeholder and client. They can make a valid transition of the input to the targeted output. While achieving the target, you must always measure the process and see if they can be pulled out regardless any particular events.Functions: Functions are usually the medium by which the group of employees and the high-end programs are used to follow up the processes that are used to make up the operations efficiently.Roles: The responsibilities that are entrusted to each set of entity are that specific people will play in the execution of the project.Capabilities: Lastly, the whole system jots down the specified abilities and the achievement that a set of entity can achieve so that the role and responsibilities could be efficiently distributed according to that. Check out the diversity in Process and the Function that is involved in the whole deployment of ITILFrom the above points, you can now clearly understand the framework of the whole of ITIL that will help you to install the efficient system in your company. From there you can see that the main facets that are governing ITIL are the processes and the functions. They cover the various aspects such as the Release Management, Event Management, Capacity Management and many more that can be bundled up under the process and functional elementNow you can take a look into the process that are involved with the 2011 version of the ITIL. These processes are also functions that are included in the whole system of ITIL. The only thing is that the process stands for the deployment while the service holds for the practical application of the below mentioned five stages. They are divided into five stages by the importance and position in the life cycle of the service:Service Strategy: The first and foremost step of the whole process of the ITIL framework is to chalk out a strategy. The development of the plan is the key to determine the functioning of the entire system, which includes all the facilities and provision that the company can offer to the organization and client as a whole. It will also help you know about the errors and updates that need to be done to improve the function of the IT organization and go for imperative manner.Service Design: The whole plan is to go for the service and design the latest version of Information Technology service. This implies architecture of the program which traces up the entire new Information Technology function and how you can incorporate the improvisation in the more original service.Service Transition: After planning and designing, now you need to finally configure, install, organize and install the Information Technology service that will ultimately help you to coordinate in an organized manner.Service Operation: Now comes the testing and functioning part. The services that were developed in the previous processes that will help you to know about the working of the process that in turn will help you to see if it is working or not. The process consists of granting the request of the users, servicing of the errors and then carrying out the task that was meant to be completed.CSI or Continual Service Improvement: Now while the whole process is fully operational, you can find out the scope that you need to go for the continual improvement of the service that will do the service more and better. The stage aims to improve the service and deliver the performance with precision continuously. You need to go for the continuous improvement by constant monitoring of the scenes mentioned above.Case Study of the whole scenario and its success storyIf you want to go for the deployment of the ITIL service, then you can take an instance of the successful case study that was conducted on a reputed Energy Company that used the application of the ITIL to make its business a world-renowned one. This manufacturing company has a worldwide employee of 100,000 people. Its operational units were spread across the 100 countries over six continents. In the year 2004, the company was followed by many acquisitions and the merging of other small companies. These significant changes forced the company to take some altering business decisions to keep pace with the newer scenario. Its different expansion in geographical length and massive trade made it necessary to reach a point of excellence and standards that would entirely satisfy the Global standard of operating an organization on a large scale.Therefore, massive employment of the ITIL service was deployed. At first, the aim was to merge 430 data centers into a consolidated four mega data center. The model of business and IT service was to bring at par with the global standard, not the regional standard. The operational cost will also be reduced without affecting the precise level of output. The target to reduce the operational cost was up to 25 percent. A three-year time was planned to achieve such mammoth task with the help of ITIL framework.To achieve the entire target and meet the highest standard of global functioning and services, the company gave the responsibility to the ITIL team and the provider. The team identified four areas that need to be improved in this regard. These were- Problem, Incident, Release and Change Management that needed the upgradation. For this, the company has to merge the new data centers into one mega-center by upgrading the technology of the prospective mega data centers and processes need to be deployed within two years. The final year would be the observation period for the implementation.Within less than three years, the company overachieved its target and established the change it wanted in its operation. The uptime of the network increased by up to 97 percent and the smoothness in the transaction increased up to 99 percent. The operational cost was saved by up to 25 percent and 14 percent increase in the use of desktop and laptop where it was previously worked manually.The benefits that are attached to the Information Technology Information Library are immense. It is advisable that if you are thinking of starting a company or already heading a company, then you can go for establishing an IT department deployed with the process of ITIL.
based on 4 customer reviews
How Can ITIL Training Help You Depict Yourself As A Viable Choice In An Organization?
By Joyeeta Bose
In this age of specialization, you need to look into the matter of precision and perfection. Whatever you are training, whether if you are a manager or you are an Information Technology expert, the correct procedure of management and understanding the importance of the proper provision is the key to success. From house to the workplace, with productive managing capacity, you will be undoubtedly successful and achieve your goal.In today's world, equipping oneself with correct knowledge and certification is very crucial to achieve a significant career path. The work culture has become an arena of ultimate growth and development of both the employees and the organization as a whole. With constant evolution and innovation, the work environment has seen some significant transition in the method of functioning that was never seen before. An individual who is on the verge of making a successful career must know how to build up a secure network and attend the training for all the newer changes that are occurring with every passing day. Mere acquiring a degree year ago suddenly becomes backdated as there were some more unique innovations in the meantime. He or she must also start analyzing his or her capacity to intake and tap the knowledge to their advantage.The facets of training in ITILITIL implementation can take your organization to the next level of functioning. Whether you are focusing on operational cost reduction or increase in customer satisfaction, ITIL would always seem like a viable option. The ITIL training is one such training apart from your traditional degree that will help you to know about the management of the Information Technology deployment in the integrated environment. The application of the ITIL was first introduced in an integrated and highly functional environment of the cabinet office of UK government. Nowadays, every organization around the world is implementing the goodness of ITIL in every field to take the foundation and organizational capability to all the next level. You need to learn all about the ITIL from the foundation level. The ITIL Foundation is a framework that will help you to improve the field of quality and innovations with active nurturing of the frame and making the service efficient in all the organization.Taking a particular reason in the practicality of the management that will help you to know implement in the real-time scenario. In the training of the implementation of ITIL, you will learn all about utilizing the available resources that will help you to deploy all the guiding principle that govern the ethics and efficient management of the organization. In the training of ITIL, you will learn all about the maximizing of overall trade and final output of your organization. ITIL learning will help you to become better IT and project manager. Due to its undisputed usage, nowadays, every government and non-government organization are hiring the professionals or training its existing professional for implementing ITIL scenario. Information Technology Infrastructure is that body of knowledge and a set of best practices that can be facilitated for the purpose of best service management. In short, the purpose of ITIL training can be jotted down at the following point:ITIL solves problems with enduring and effective answersIt has the ability to convert creative ideas and concepts into services for a wide range of customersITIL training would ensure that an organization learns from successes and failures so that they can manage new challenges and various types of opportunities.ITIL training also helps an organization to control costs and risks that can otherwise destroy the value created by the service. Benefits of training in ITILProceeding to the interests in the career that you will get with ITIL, here are top reasons to consider a reliable certification in the field of ITIL:The implementation of the holistic deployment of efficient analyzing and managerial services, ITIL certification in your resume is the direct key to land you a higher paying job compared to the non-ITIL certified. You can land up a position as IT architects or ITIL program managers with a six-figure salary in top-notch MNCs. Watch the following video for ITIL interview questions and answers.ITIL as a course, just like any other course, is divided into five levels, ranging from the Foundation Course to the Master Level course. Every level is focused on honing a unique level of skill and decision-making practices step by step as you advance to the end of the course. Attending each of the class by heart will not only help you to achieve the desired target but also make you understand the skill set that requires best practices in the industrial scenario ensuring your promotion.ITIL will help you to make more confident about the practices and skill sets that are required for the overall growth and development of the company you are working for. Naturally, it will help you to develop your career to next level.Case Study:Have you ever wondered what do Microsoft, Boeing, and IBM have in common? These companies are all global organizations which have a large employee force. Interestingly, despite being global and possessing a huge number of employees, they are still able to deliver great service to their customers. One of the key reasons behind the successful sustenance of these companies for a long period of time lies in their ability to leverage the benefits of the ITIL framework. People who have an ITIL certification are always in high demand because they know how to use the ITIL framework to the advantage of the business you are associated with.For instance, if you are a professional who has gained the ITIL certification, you stand the chance of gaining better skills. An ITIL certification would always help you to stay relevant in the fast-evolving IT world. An ITIL certification would always help you to build a stable IT certification. The detailed knowledge would also help you to acquire reliable resources with the help of which you can maximize the business strategies.Thus, you can now see the reason why ITIL is in demand among all the companies. If you are right now associated with an MNC, then you can go for the ITIL training as soon as possible.
based on 67 customer reviews
Will You Surely Get A Job After PMP® Certification?
By Joyeeta Bose
Acquiring more qualification and more experience is a part of the rat race which is known as a high paid job. Various people have various expectations regarding the position. Some would want a high level of satisfaction; some would like to maintain a work-life balance, while others want to keep a flexible hierarchy of payment. Especially the management students who are landing up managerial jobs in the reputed multinational companies must be aware of the stiff competition that they have to face in the corporate world. It is not easy to stay on par with all the expectations and dynamic changes that are happening in the market. Many employees are stuck with the same position year after without promotion or increment as they are not able to meet the extreme standards that the industry requires.The definition of PMP®Therefore, numerous courses and the curriculum are organized for even the working professionals, so that they can have more insights into the recent updates that are occurring in their profile. The apparent aim of such courses is to make the prospect of the promotion and increment higher by making you an industry expert. But the actual motto of such classes or certification is also to increase the efficiency of business trade and organizational growth that will help the business or institution. One such certification that is gaining popularity among the employers and employees alike because of its astonishing benefit and result is Project Management Professional Certification or PMP® Certification. Before going for the prospect of career and job that it brings, you must know about the concept of PMP® first.Eligibility criteriaProject Management Professional Certification is a designation that is globally recognized and provided by the Project Management Institute. The course is specially designed for the professionals in the field of Project Management and not for the freshers and students. You can go for the course only if you have the required amount of experience in managing projects in your organization. Before applying for the job, you need to know about the criteria that you need for the minimum eligibility of the course. So take a brief look at the admissibility of the course:You need to have a four years’ undergraduate degree in the management. If your country has three-year management degree course, then it will be of no problem. The main aim is to do the primary check about the foundation of the management career.Now comes the main criteria. Candidate applying for the certification must be associated with an organization and have at least three years of experience in the field of managing project tasks. Within these three years, at least 4,500 hours should be invested in leading the project directly. You also need to have a short-term course or training on the project management education of minimum 35 hours.PMP® and CareerSo now you can see that the certification is designed primarily for the candidates who are already full-time project managers. Therefore, rather than getting a job, PMP® actually helps you to secure your career and future job prospect in some higher positions than that where you are currently working. Based on this you can now take a look at the advantages that it offers to make your resume every employer’s favourite. Firstly, a course in project management will help you to land up a high-paying job in the more reputed corporate sectors. Having a professional certificate like PMP® is like having a crown on your resume. When you are presenting your resume, you will be highlighted and given importance than other candidates who are appearing for the interview.Secondly, having specialization in a particular field increases the chances of getting your desired job in the specific area itself. You do not search for different options and tire yourself. Instead, you can focus on a single perspective and give your best to it wholly. In words of Dean Kamen- “I don’t work on a project unless I believe that it will dramatically improve life for a bunch of people.”Thirdly, you can connect with all the otter PMP® certified members globally and become the part of the ever growing and talented project managers around the world. You can exchange your ideas and your perspectives with another certified from the different part of the world. You, in turn, will be enriched with the knowledge and the management scenario of the other part of the world. Plus, after certification, if you are ambitious and looking for a job change, you can take suggestions from the community to know about the recent job openings worldwide.Lastly, but of course, the important one is that your salary increment becomes a sure shot thing once you earn PMP® certification. A PMP® certified professional is much more knowledgeable and confident in the handling of the critical projects than his or her non-PMP® counterparts. When your boss sees that your specialized knowledge is benefiting the organization in giving maximum profit within minimum time, he or she will inevitably take into account your promotion or increment plea. After all which company does not want to retain their best employee? To explain the last point regarding the growth of the business-organisation, a case study was conducted on a reputed Information Technology industry to improve the efficiency regarding the operations of the various hierarchies. The management felt that to increase the effectiveness of the finished results and completion of the targeted task faster garnering a maximum profit, they need to go for complete grass-root level improvisation. It called for the employee who is handling the project of the organisation and gave them the necessary project management training and selecting 200 employees among them for enrolling in the PMP® certification. Within three years, a drastic change given below was seen:Management Improvement: 90 percent.Development of Professionalism: 73 percent.The efficiency of the Office of Project Management: 80 percent.Management Insight: 67 percentAssessing the points mentioned above, the company garnered a turnaround of almost double than the expected within the lesser amount of time gaining both employee satisfaction and business improvement.PMP® Certification, therefore, should be adopted by every company. If your company does not provide you the certification, but you have the eligibility, then you can enroll yourself online.Learn more about the benefits of PMP® Certification here-
based on 47 customer reviews
What Are The Most Valuable Kanban Certifications?
By Joyeeta Bose
Certifications have become the hot topic of discussion for the past few years as they are often used to show the extent of knowledge or training that job applicants have. More and more employers are interested in attracting certified professionals to the organisation as they are expected to be more efficient and skilled workers. This is where the viability of Kanban certifications comes into the picture. This approach is centred on the use of visual cues where the visual cards represent a step or task in a process that is interconnected to the next step or task leading up to completion. This visual representation of the interconnected tasks aid the teams in understanding the required workflow, resolving any blocks along the way, and improving the service that is provided. Out of the available certifications, four stand out as being most prominently wanted by the employers, namely,Accredited Kanban Trainer (AKT) certificationTeam Kanban Practitioner (TKP) certificationKanban Management Professional (KMP) certificationKanban Coaching Professional (KCP) certificationSource: https://edu.leankanban.com/lku-roadmapAccredited Kanban Trainer (AKT) certificationThis is the certification that gets you ready for providing certified Kanban training classes using the appropriate training materials for the course. AKT certified professionals are the ones who have completed the training course with application review and case study requirements. These trainers are generally attached to specific Kanban training organizations and are commissioned to teach a certain number of students each year. AKTs also offer private Kanban classes to the clients.Many accredited AKT certified individuals also take up jobs in other capacities within the organization. The employers are interested to hire such individuals in the team as they might come in aid when the organizations decide to carry out a Kanban training for the other employees at a later date. The following are the principal reasons behind this highly valued certification.The ability to deeply understand and impart knowledge about the Kanban methods in practice.Adeptness at handling all the major types of Kanban systems and knowing the appropriateness of each system.A higher number of job avenues as the individual is qualified to work both as a trainer with an organization and as a project manager.In the highly competitive business environ, an AKT professional is hired to empower the teams to make them reach the finish life faster.Team Kanban Practitioner (TKP) certificationThis certification is needed when you want to get the team working under your control with an improved level of collaboration and efficiency. Generally, all experience levels are welcomed for getting TKP certified, and there are no requirements for prior experience or training. The best individuals to attend to this certification course are the managers and Team members who want to get started by understanding the key concepts of Kanban. There are four significant objectives to getting this training:Getting the workload organized enough to be handled with greater ease leading to faster completion.Improving visibility of the goals and the pathway of attainment of the aims and objectives.Facilitating better communication within the various levels of the team.Greater ability to manage the unforeseen and calculated risks leading to higher efficiency in management.A higher degree of collaboration within the team among both the new members and the existing participants leading to better ability at velocity estimation.Kanban Management Professional (KMP) certificationThe KMP certification is probably most known and popular among the Kanban certifications. A Kanban management professional understands how to take better decisions leading to streamlining of the workflows. The end results to aid the company in the form of improved service delivery for the company and benefit the clients in the form of greater customer satisfaction. KMPs have special training in the application of the Kanban Method for greater agility and better risk management. The value of the Kanban Management Professional (KMP) certification lies in the following pointers.The versatility factor of the KMP certification makes it easy for the project managers to move seamlessly across functions. For instance, movement of a content project from editing to the graphic designing aspect, or the transition of new software from integration to testing.The KMP certified professionals are also adept at meeting inventory with the demand factor by kick-starting processes into gear at the time when inventory is really low. The result is just-in-time delivery and greater levels of responsiveness.KMPs are instrumental in encouraging teams to limit the extent of work they have going at any point in time through a process known as limiting the work in progress. This factor encourages the teams to move towards the finishing point together by means of eliminating distractions leading to enhanced collaboration.Kanban Coaching Professional (KCP) certificationKanban Coaching Professional (KCP) certification is the highest position attained by a Kanban coach. This is the certification that evaluates the existing formal training, knowledge, and experience of the professionals who are involved in the coaching of the Kanban initiatives. KCPs are held as the most skilled professionals to lead the initiative of change towards the Kanban methods for an organization. The eligible candidates for KCP are Kanban practitioners, trainers, consultants, change agents, and managers. The key points of value to this highly in-demand certification include the following.The Kanban community recommends knowledge about the application of wide-ranging Kanban techniques.Access to the private forums of collaboration which are only reserved for the KCP professionals.Communication with the clients and coaches about advanced techniques and processes of the relevant Kanban methods.Apart from the other requirements, this is one of the basic eligibility if you wish to attend Enterprise Services Planning Training.Attaining a higher level of expertise in the Kanban methodology if you wish to continue as a Kanban trainer.Since Kanban is an alternative method to approach the Agile processes, the framework is highly efficient in catalyzing ongoing improvements and leading to higher effectiveness of the work. Kanban assimilates well with other approaches like Scrum and the traditional methods which is one of the major factors adding value to the Kanban certified professionals.
based on 47 customer reviews
ITIL Framework And Processes - An Unmissable Guide
By Joyeeta Bose
ITIL refers to a public framework which best describes the best practice in the effective management of IT service. It facilitates the practical framework for the authority of various procedures related to the IT processes. It is also associated with the continual measurement and improvement of the quality of IT service that is to be delivered. The IT service that has to be given is from the perspective of customers as well as the organization. Since its creation, ITIL has become the widely accepted approach to IT service supervision in the world. There are various benefits related to the implementation of ITIL practices. With the practical implementation of ITIL practices, there would be an increase in customer satisfaction related to the IT services.
The origin of ITIL
ITIL practices first came to light in the late 1980s by the Central Computer and Telecommunications Agency which is often abbreviated as CCTA and is located in Britain. The popularity of ITIL practices lies in the fact that these methods are not rigid. It provides a framework with the help of which organizations can adapt to their own needs.
It is important to note that ITIL breaks down the functions related to IT into full capacity and discrete components that usually spans across the entire length of the enterprise in terms of IT practice. Moreover, these services are designed in a block manner so that they can be utilized for the use of an external service provider. ITIL comprises of strategic, tactical and operational components. The vital elements comprise of long-term goals of a particular service and high-level activities are required to undertake them.
The tactical components comprise of individual processes that would monitor the assignments and activities required to execute the service. Furthermore, operational aspect includes of the specific implementation of the various procedures so that it can provide assistance to the stakeholders and the users. In this context, it is important to note that the completion of the operational assignments implies that the strategic objectives are achieved within the expected frames of time.
The various versions related to ITIL practices
The ITIL practices were first published from 1987 to 1996 on behalf of the CCTA organization. In this context, it is important to note that the second version of ITIL was released in the form of books from 2000 to 2004. Quite interestingly, the initial version of ITIL comprised of a collection of 31 books. This group has usually covered all notions of the IT provision.
The service strategy of ITIL
It is important to note that service strategies related to ITIL usually comprises of assessing the current market requirements and offerings. By carefully examining the offerings and plans, the organization can create a program so that the services can meet needs. In this context, it is vital to note that ITIL service strategy comprises of separate processes. They are in the form of financial management, strategy management for IT services, business relationship management, demand management and service portfolio management. Here is the detailed description of each of these processes.
Financial Management: It is focused on the services and commercial spending. It comprises of the aspects of accounting, budgeting, and charging activities of the organization. This type of process is also focused on the costs so that it can provide the required amount of services while maximizing the value of the service.
Relationship Management of the organization: It is that type of a relationship management that involves the creation and maintenance of relationships related to the clients. It is also associated with comprehending the needs of the customers as well as providing services as per the audited requirements.
Demand Management:It identifies the demand of the customer as per the services provided. It is one of those processes which is associated the application of the customers. The availability and the types of services are all part of Demand Management.
Strategy Management in case of IT services: It is one of those processes that are associated with assessing the IT services in the notion of the overall position of the market. It also comprises of the need to determine the current market trends so that the customer needs can be satiated in a proper manner. It also includes planning for the potential expansion of the market.
Service management of portfolio:It is focused on the effective management of the offered IT services. The portfolio management would also ensure that the goods and services delivered are always associated with the goals of service strategy.
The service design of ITIL
The service design of ITIL is focused on the correct construction of service offerings to address needs of the customers as well as the business organization. Quite interestingly, the service design publication is made up of 8 separate processes. These processes comprise of management of capacity, service catalog management, management of the service level, availability management, and IT service continuity management, management of supplier, design coordination, and management related to information security.
The catalog management of the services comprises of the accessibility to service customers which is required to keep the services remain productive. On the other hand, capacity management makes sure that the systems are always functioning at the needed capacity. On the other hand, supplier management reviews the relationships of the suppliers which are also resplendent with third parties and their various terms of contracts and agreements.
It is important to note that security has emerged as a vital issue of the organizations who operate in the domain of IT field. However, the practices of ITIL set it apart from others. The security patches related to ITIL usually outlines a continuous improvement process to assess the risks associated to processing information. On the other hand, ITIL practices are best tuned with the technical support. Hence, it is quite evident that all the ITIL practices are in sync with the levels of customer satisfaction. In this manner, it continually strives hard to make the organization in an efficient way.
based on 43 customer reviews