For enquiries call:



Talk to Learning Advisor

Select ISD

Want to skill up your team?

For Corporate and in-house training

Build your ITSM skills

The course focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

This program is delivered in blended learning mode so you get the best of live and engaging instructor-led sessions, along with the convenience of on-demand self-paced learning. With auto-graded assessments, case studies, recall quizzes and more, you're in for a completely immersive learning experience. The course prepares you with a thorough understanding to ace the ITIL 4 Specialist: Create, Deliver and Support exam on the very first attempt.

The ITIL 4 Specialist: Create, Deliver and Support Certification, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional.

ITIL®, ITIL® Specialist Create Deliver and Support, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. KnowledgeHut is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®. 


24 Hours of Live Instructor-Led Sessions

Earn 24 PDUs on Course Completion

40+ Hours of On-Demand Self-Paced Learning

8 Assessments, 5 Recall Quizzes, More

Exam Fee Included in Course Fee

Lifetime Access to Courseware

Why ITIL® 4 Specialist: Create Deliver Support?

ITIL® 4 Specialist: Create, Deliver and Support Training

As the de-facto framework for ITSM, ITIL is used by over 45 percent of companies around the world for IT Service Management (ITSM). In alignment with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL is used by top organizations worldwide including NASA, the UK National Health Service (NHS) and Disney™.


Adapt and keep pace with fast-moving technologies and technical practices and build the skills that will help you succeed as an IT professional in industry 4.0. ITIL’s incorporation of working practices such as Agile, DevOps and value stream mapping, and technologies such as Cloud, automation and advanced analytics ensures you will always utilise the latest best practice methods from across the IT functions.

The ITIL suite of certifications are among the most popular in the world and translate to better pay packages and job roles. A 2019 survey by Global Knowledge® revealed that ITIL certifications are among the most popular in the Americas with the highest paid certified professionals earning an average of $113,723. Grow your ITSM career with confidence with the ITIL®4 Specialist: Create, Deliver and Support Certification. 

Not sure how to get started? Let our Learning Advisor help you.

The KnowledgeHut Edge

Solid Track Record

KnowledgeHut has empowered thousands of professionals with certifications in ITSM.

Experiential Workshops

Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.

Comprehensive Exam Support

Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.

Mentorship by Industry Experts

One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey!

Exclusive Post-Training Sessions

Six months of post-training mentor guidance to overcome challenges in your ITSM career.

01 / 06