Organizations adopt ISO International Standards to ensure that their products and services are of good quality, reliable and safe. ISO Standards Act as strategic tools for businesses to reduce costs. This is achieved by minimizing errors, increasing productivity and facilitating international trade.
ISO Standards are a set of guidelines that have to be adhered to by organisations. These standards ensure that organisations do not compromise on quality. They also help organisations functions as efficiently as possible and give customers the assurance of the quality of products provided by any organisation.
Different ISO Standards
Providing a practical set of tools, the ISO helps address global challenges. A few popular management certifications system standards are:
• ISO 9001 Quality management systems
The ISO 9000 family provides guidance and tools to organisations by addressing quality management.They ensure that the quality of products and services are maintained and meet the customer requirements. Standards in the ISO 9000 family include:
1. ISO 9001:2015
It is one of the most popular and commonly used standard in any organisation. It sets out the criteria for quality management systems. The ISO 9001:2015 standard comprises of 7 quality management principles that include customer focus, improvement, people engagement, relationship management, process approach, leadership and decision making based on evidence.
2. ISO 9000:2015
ISO 9000:2015 provides a set of quality management principles that applies to organisations that implement a management system to ensure consistency in the provision of products and services. This helps meet requirements and contributes to effective communication between the organisation and its clients.
The ISO 9004:2009 standard is applicable to any organisation or company, regardless of its size or type. It enables the organisation to achieve constant success by adopting the quality management approach.
4. ISO 19011:2011
This standard is suitable for organisations that handle internal and external audits of management systems. Whether its management system’s auditing, managing an audit program or evaluation of individuals in the audit process, the ISO 19011:2011 facilitates all.
• ISO 50001 Energy management
ISO 50001 enables the development of energy management systems (EnMS) by encouraging all the sectors in an organisation to use energy efficiently. Standards in 50001 family include:
1. ISO 50001:2011
The objective of this standard is to develop policies for efficient energy use, review the policy, fix targets, measure results and continual improvement of energy management.
2. ISO 50002:2014
Every organisation carries out energy audits to ensure efficiency in their energy performances.The ISO 50002:2014 specifies requirements for this process. It lays out a set of principles to carry out the energy audits and specifies the requirements for processes.
This standard is used to ensure that EnMS auditing is effective in addressing auditing processes, checks for proficiency of the individual involved in the EnMS certification process, set audit duration and multi-site sampling.
• ISO 27001 Information security management
ISO 27001 Ensures the security of information assets in an organisation. Standards in the ISO 27001 family include:
1. ISO/IEC 27001:2013
This standard deals with the establishment, implementation, maintenance and improvement of an information security management system in an organisation. It also lays out requirements to estimate and analyse the information security risks that may arise in an organisation.
2. ISO/IEC 27002:2013
ISO/IEC 27002:2013 provides guidance on information security standards and information security management practices at the organisational level. It facilitates the implementation of information security controls and encourages organisations to develop their own information security guidelines.
3. ISO/IEC 27003:2010
This standard focuses on the requirements needed to design and implement an Information Security Management System (ISMS) in agreement with ISO/IEC 27001:2005. It also outlines the processes required to gain a management approval for ISMS implementation and determines a project for ISMS implementation.
4. ISO/IEC 27004:2009
ISO/IEC 27004:2009 is applicable to all the organisations, regardless of size and type. It provides advice on how to develop and use measures to evaluate the performance of an implemented information security system (ISMS) and a group of controls, as stated in the ISO/IEC 27001.
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