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Atlassian Training for Admins

Atlassian Training for Admins

Harness Jira and Confluence Mastery for Seamless Project Management

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Highlights

The Most Effective Atlassian for Admins Training

100 Hours of Training by Certified Atlassian Professionals

Practical Labs for Learning Reinforcement

Comprehensive Suite of Nine Training Modules

Personalized Mentoring and Training

Flexible Training Options to Suit Working Schedules.

Effective Confluence Administration.

Looking to master the intricacies of Jira and Confluence administration? Join this comprehensive Atlassian training series by Vidscola - The Gold Solutions Partner of Atlassian. Dive deep into these powerful tools, equipping ourselves with the skills needed for effective management.

In the live training sessions, explore tasks, best practices, and areas beyond typical responsibilities. Gain insights into the connection between project administration and Jira administration, while also learning the importance of maintaining system well-being.

Delve into advanced administration tasks for Jira Data Center, such as configuring schemes, workflows, and permissions. Additionally, discover efficient ways to support various development or business teams.

For Jira Service Management, explore fundamentals and advanced topics. Establish service desks, configure request types, set up SLA metrics, and learn to integrate Confluence for a robust knowledge base and streamline customer communication.

On Confluence, tackle user management, permissions, and site backup and restoration. Be it working with Confluence Cloud or Data Center, this training will equip you with the skills needed to effectively support your teams.

With the hands-on experience provided in the training sessions, apply your knowledge in real-world scenarios. By the end of the course, become proficient in administering Jira and Confluence, optimizing project management, and enhancing customer satisfaction.

Why KnowledgeHut

The KnowledgeHut Advantage

Solid Track Record

KnowledgeHut has empowered over 450,000 professionals with certifications in Agile.

Learn from Industry Experts

Interact and engage with certified instructors who are also industry experts.

Learn from an Advanced Curriculum

Get the latest skills and master all concepts with the latest and the most updated curriculum.

Hands-On Training

Learn with the help of practical case studies, hands-on exercises, and guided coding practice.

Build From the Basics

Learn concepts from scratch by learning through step-by-step guidance and detailed feedback.

Reviews by Professionals

Get a detailed review and feedback from professional developers.

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Atlassian Training for Admins Syllabus

Curriculum

1. Managing Jira Projects for Data Center (ACP-610)

You'll gain insights into the tasks required and the best practices linked to them. This course delves into areas beyond the typical responsibilities of project administrators. You'll understand the connection between project administration and Jira administration, along with the significance of maintaining the overall system's well-being.

  • Managing Projects
  • Managing Roles and Permissions
  • Managing Boards
  • Boards and Projects
  • Managing Issues
  • Automation
  • Reports and Dashboards
  • Other Jira Features
  • ACP-610 Tips and Tricks

2. Managing Jira Projects for Cloud (ACP-620)

You'll gain insights into the tasks required and the best practices linked to them. This course delves into areas beyond the typical responsibilities of project administrators. You'll understand the connection between project administration and Jira administration, along with the significance of maintaining the overall system's well-being.

  • Managing Projects
  • Managing Roles and Permissions
  • Managing Boards
  • Boards and Projects
  • Managing Issues
  • Automation
  • Reports and Dashboards
  • Other Jira Features
  • Creating and Configuring Team-Managed Projects
  • ACP-620 Tips and Tricks

3. Jira Administration for Data Center (ACP-100)

This course provides comprehensive training on configuring and overseeing Jira Data Center to effectively support various development or business teams. It delves into advanced administration tasks, including intricate schemes, sophisticated workflow configurations, and permissions for boards and sprints.

  • Configuring System
  • Setting Up Users & Groups
  • Configuring Global Permissions
  • Jira Projects Creation & Configurations
  • Configuring Project Permissions & Roles
  • Mapping Business into Jira
  • Assigning Project Roles & Sharing Schemes
  • Configuring Issue Types & Fields
  • Configuring Screens & Schemes
  • Creating & Configuring Workflows
  • Configuring Boards & Sprint Permissions & Notifications
  • Applying New Configurations to Projects.
  • Configuring Issue-Level Security, Priorities & Resolutions
  • Creating Workflow Conditions and Validators
  • Automating Workflow with Post-Functions
  • Triggering Transitions
  • Extending Workflows with Properties
  • ACP-100 Tips and Tricks

4. Jira Administration for Cloud (ACP-120)

This course provides comprehensive training on configuring and overseeing Jira Data Center to effectively support various development or business teams. It delves into advanced administration tasks, including intricate schemes, sophisticated workflow configurations, and permissions for boards and sprints

  • Introducing Cloud Administration
  • Setting Up Site
  • Managing Users & Their Product Access
  • Configuring Jira
  • Configuring Global Permissions
  • Creating and Configuring Company-Managed Projects, Permissions and Roles
  • Creating and Configuring Team-Managed Projects
  • Mapping Business into Jira
  • Assigning Project Roles & Sharing schemes
  • Configuring Issue Types & Fields
  • Configuring Screens & Schemes
  • Creating & Configuring Workflows
  • Configuring Boards & Sprint Permissions & Notifications
  • Applying New Configurations to Projects
  • Configuring Issue-Level Security, Priorities & Resolutions
  • Creating Workflow Conditions and Validators
  • Automating Workflow with Post-functions
  • Triggering Transitions
  • Extending Workflows with Properties
  • ACP-120 Tips and Tricks

5. Managing Jira Service Projects for Cloud (ACP-420)

Discover the fundamentals of Jira Service Management, from establishing a service desk and configuring request types to setting up queues and SLA metrics. Learn to integrate with Confluence for a robust knowledge base and streamline customer communication with email integration. Customize your service desk with branding and add users seamlessly. Explore automation techniques and master advanced tips and tricks, including ACP-420 insights and sample questions for comprehensive understanding.

  • Introduction to Jira Service Management
  • Creating a Service Desk
  • Setting Up Request Types for Customers
  • Creating Queues for Service Teams
  • Creating Service Level Agreement (SLA) Metrics
  • Linking Service Desk to a Confluence Knowledge Base
  • Adding an Email Address to Accept Email Requests from Customers
  • Branding Customer Portal and Global Help Desk
  • Adding Agents, Customers, and Other Jira Users to Service Desk
  • Automating Service Desk
  • ACP-420 Tips and Tricks

Atlassian Training for Users Prerequisites

Prerequisites and Eligibility
  • Participants should have a basic understanding of either Jira or Confluence, depending on the course focus. 
  • Familiarity with project administration for Jira courses or system administration for Confluence courses is recommended. 
Prerequisites

Who Should Consider the Atlassian Training for Admins

Who Should Attend the Course
  • Project Administrators
  • Jira Administrators
  • Development Teams
  • Business Teams
  • Service Desk Managers
  • System Administrators
  • IT Managers
  • Project Managers
  • Team Leads
  • Agile Coaches
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Questions
Ready to level up your Jira prowess?
Frequently Asked Questions
Jira Administration

1. What does Jira administration entail?

Jira administration involves configuring and overseeing Jira to support development or business teams effectively. It includes tasks like setting up projects, workflows, and permissions, as well as maintaining the overall system's well-being. 

2. What is the connection between project administration and Jira administration?

Project administration focuses on managing specific projects, while Jira administration deals with configuring and maintaining the Jira system as a whole, ensuring it supports project management effectively. 

3. What are some advanced administration tasks in Jira?

Advanced administration tasks in Jira include configuring intricate schemes, sophisticated workflow configurations, and permissions for boards and sprints, especially in Jira Data Center. 

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