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The Impact Of The Scrum Master’s Personality On Team Success

The personality of a person is a combination of characteristics of a person including behaviors, habits, thoughts, emotions, feelings perceptions, etc. which helps identify him or her distinctively. These characteristics spring up, develop and evolve from factors within the person as well as factors from the environment or context in which the individual operates. Personality comes from within a person and it will determine how the person thinks, feels and behaves. Personality normally remains similar throughout the lifetime of the individual but can be trained to make certain changes in personality.The Scrum Master plays an important role directly impacting the success of an Agile Scrum project. The Agile Alliance defines a Scrum Master as ‘the team role responsible for ensuring that the Scrum team lives Agile values and principles and follows the processes and practices that the team agreed to use in the project’. The scrum master is the owner of the scrum process where he or she is responsible for defining the process to be adopted by the team. He is expected to protect the team from internal and external influences and dependencies and be able to facilitate negotiation sessions in situations of conflict. The scrum master is not a manager but a ‘servant leader’ of the team working with the team to achieve the goals and objectives of the project. The scrum master is also responsible for facilitating the scrum ceremonies driving the project forward by overcoming impediments encountered on a day-to-day basis.Personality of the Scrum MasterThe scrum master’s personality plays a pivotal role when achieving the responsibilities listed above. The following is an attempt to discuss the impact of scrum master’s personality on team success based on the ‘Big 5 personality traits’. These personality traits are as listed below.Watch the video from the link below to learn more about the 5 personality traits.Having a scrum master who is outgoing and energetic or in other words, an extrovert will be beneficial for the project as opposed to having a reserved, socially aloof scrum master. The scrum master is expected to build positive relationships with both internal and external stakeholders and be able to create a positive vibe when the going gets tough. A scrum master who is an extrovert would walk the extra mile with the team for the betterment of the team by collaborating and communicating with stakeholders.The scrum master must be friendly and compassionate as opposed to being detached from his or her team members. In other words, it is good for a scrum master to have the personality trait of agreeableness. The scrum master must be able to listen to stakeholders with empathy, understand the real context, and be trustworthy and helpful without getting into arguments or preconceptions. This personality trait of a scrum master would also ensure that team members are well protected from external threats and will ensure the interests of team members and other project stakeholders are met.Agile teams are expected to be innovative and think out of the box. It is beneficial for a team to have a scrum master who is curious and open to an experience. Scrum teams learn from mistakes and are often open to try out new things. A good scrum master would be able to facilitate this process by encouraging the team members to try out new things both in the project as well as in the solution being developed.Scrum teams are expected to be self-organised and efficient. A scrum master with these characteristics will be organised in executing the scrum process applicable to the project in an efficient manner. A conscientious scrum master will ensure that scrum meetings are well organised, properly facilitated, outcome-oriented and purposeful. Meeting invites, agendas will be clearly defined with each stakeholder kept true to the agenda. An organised scrum master will also make sure that enough documentation is done in an organised manner may it be with regards to requirements, project management, design, quality assurance etc.Scrum masters must be emotionally stable and capable of controlling sudden anger or stress. A good scrum master must be able to conceptualize and think logically while considering the bigger picture rather than being overwhelmed by emotions. In a team environment, the scrum master will need to deal with people with different personalities that can have a positive or negative impact on the project. A secure and confident scrum master will be confident about his/her own capabilities as well as the capabilities of the team members and be able to motivate the team members to overcome any situation.Finally…Personality plays an important role in a team environment. The personality of the scrum master or the leader of the team is essential to make sure of the resources and to mold the team into a victorious team. What type of a scrum master are you? Do you have the aforementioned personalities within you?
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The Impact Of The Scrum Master’s Personality On Team Success

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The Impact Of The Scrum Master’s Personality On Team Success

The personality of a person is a combination of characteristics of a person including behaviors, habits, thoughts, emotions, feelings perceptions, etc. which helps identify him or her distinctively. These characteristics spring up, develop and evolve from factors within the person as well as factors from the environment or context in which the individual operates. Personality comes from within a person and it will determine how the person thinks, feels and behaves. Personality normally remains similar throughout the lifetime of the individual but can be trained to make certain changes in personality.

The Scrum Master plays an important role directly impacting the success of an Agile Scrum project. The Agile Alliance defines a Scrum Master as ‘the team role responsible for ensuring that the Scrum team lives Agile values and principles and follows the processes and practices that the team agreed to use in the project’. The scrum master is the owner of the scrum process where he or she is responsible for defining the process to be adopted by the team. He is expected to protect the team from internal and external influences and dependencies and be able to facilitate negotiation sessions in situations of conflict. The scrum master is not a manager but a ‘servant leader’ of the team working with the team to achieve the goals and objectives of the project. The scrum master is also responsible for facilitating the scrum ceremonies driving the project forward by overcoming impediments encountered on a day-to-day basis.


Personality of the Scrum Master

The scrum master’s personality plays a pivotal role when achieving the responsibilities listed above. The following is an attempt to discuss the impact of scrum master’s personality on team success based on the ‘Big 5 personality traits’. These personality traits are as listed below.
Personality of the Scrum Master
Watch the video from the link below to learn more about the 5 personality traits.

Having a scrum master who is outgoing and energetic or in other words, an extrovert will be beneficial for the project as opposed to having a reserved, socially aloof scrum master. The scrum master is expected to build positive relationships with both internal and external stakeholders and be able to create a positive vibe when the going gets tough. A scrum master who is an extrovert would walk the extra mile with the team for the betterment of the team by collaborating and communicating with stakeholders.

The scrum master must be friendly and compassionate as opposed to being detached from his or her team members. In other words, it is good for a scrum master to have the personality trait of agreeableness. The scrum master must be able to listen to stakeholders with empathy, understand the real context, and be trustworthy and helpful without getting into arguments or preconceptions. This personality trait of a scrum master would also ensure that team members are well protected from external threats and will ensure the interests of team members and other project stakeholders are met.

Agile teams are expected to be innovative and think out of the box. It is beneficial for a team to have a scrum master who is curious and open to an experience. Scrum teams learn from mistakes and are often open to try out new things. A good scrum master would be able to facilitate this process by encouraging the team members to try out new things both in the project as well as in the solution being developed.

Scrum teams are expected to be self-organised and efficient. A scrum master with these characteristics will be organised in executing the scrum process applicable to the project in an efficient manner. A conscientious scrum master will ensure that scrum meetings are well organised, properly facilitated, outcome-oriented and purposeful. Meeting invites, agendas will be clearly defined with each stakeholder kept true to the agenda. An organised scrum master will also make sure that enough documentation is done in an organised manner may it be with regards to requirements, project management, design, quality assurance etc.

Scrum masters must be emotionally stable and capable of controlling sudden anger or stress. A good scrum master must be able to conceptualize and think logically while considering the bigger picture rather than being overwhelmed by emotions. In a team environment, the scrum master will need to deal with people with different personalities that can have a positive or negative impact on the project. A secure and confident scrum master will be confident about his/her own capabilities as well as the capabilities of the team members and be able to motivate the team members to overcome any situation.

Finally…

Personality plays an important role in a team environment. The personality of the scrum master or the leader of the team is essential to make sure of the resources and to mold the team into a victorious team. What type of a scrum master are you? Do you have the aforementioned personalities within you?

Rumesh

Rumesh Wijetunge

Chief Innovation Officer - Zaizi Limited, Chief Operating Officer - LearntIn (Pvt) Ltd., Director /

Rumesh is an IT business leader with over 12 years of industry experience as a business analyst and project manager. He is currently the CIO of Zaizi Limited, a UK based data management company heading the operations in Sri Lanka, the COO of LearntIn, a global training institute based in Sri Lanka and is also a lecturer / trainer at multiple private universities on management, IT, business analysis and project management subjects. He is the current president of the IIBA Sri Lanka chapter and is one of the most qualified and sought after trainers in Sri Lanka. Refer his LinkedIn profile for more details and to see more articles he has written on linkedin

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Agile Coach (ICP ACC): All You Need To Know

Want to shape your career as an Agile coach? ICP-ACC certification enables you to acquire the required skills to serve an Agile team in a better way. But how do these skills help you? These skills enable you to increase your focus on the objectives and business goals of an organisation as well as create a healthy environment for collaboration and problem resolution. In this article, we will see how to be an Agile Coach, roles and responsibilities, Agile Coach skills, and how the role is valuable for the organizations. But, firstly let us take a look at the definition of an Agile Coach.What is an Agile Coach?An Agile Coach is an individual who exhibits his/her years of experience in implementing Agile methodology in the projects and sharing that experience with a project team. Agile Coach trains project teams on Agile software development process and guide teams throughout the implementation process. The ultimate aim behind the Agile Coach role is to equip Agile teams with the right knowledge, tools, principles, and practices so that the teams can follow Agile in a full manner. As an Agile coach, you serve as a mentor to the Agile team while facilitating agile practices and thinking to empower the teams to reach their goals through improved team practices. Further, being an Agile coach you’ll be able to encourage a new culture of agile-lean thinking while bringing in a positive change to reflect an agile attitude by introducing some change in the organisational culture as well as redefining the work paradigm.Roles and Responsibilities of an Agile CoachWhen an organization wants to develop something new on the project, an Agile Coach is the best person to guide and to come up with some bright ideas that will enhance product development in Agile. 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Why do We Get CSM Certification 2019 | KnowledgeHut

Agile software environments are gaining huge growth in today’s world. According to the Scrum Guides website, “Scrum has been adopted by a vast amount of software development companies around the world.” Most of the companies like Ericsson, Microsoft and Spotify are employing Scrum to self-organise their teams. From the study of nearly 5,400 IT projects, it is found that budget is overspent by 45% only because of project overrun. All these deficits can be avoided by becoming professional in Scrum and the possibility of completing a project successfully on time can be improved as well. A Scrum Master Certification not only teaches Agile and Lean methodologies but also serves as a clear proof of proficiency of the employees. These certifications help explain your proficiency level and thus are in demand. Here we solve all your questions about CSM Certification with KnowledgeHut. After CSM training within how many days do I need to take the certification? 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The CSM certification will be issued by Scrum Alliance, the largest, most established and certification organization in the Agile community. KnowledgeHut offers professional training from experienced CSTs. What is the process for applying for the certification? Step  1: Take the CSM course. Step  2: Scrum Alliance will send you a link to create login credentials after completion of course. Now, create your login credentials. Step  3: Take the online CSM test by using those credentials. Step 4: Once the test is completed with the minimum passing score, you will be requested to accept a license agreement. Step 5: After accepting it, you will receive Certified ScrumMaster® (CSM) designation from Scrum Alliance and a 2-year membership with Scrum Alliance as well. Does Scrum Alliance offer an online/virtual CSM course? No, Scrum Alliance does not offer any online/virtual certification courses. 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Scrumban is a blend of Scrum and Kanban. Scrumban is an Agile methodology, created to help the existing Scrum teams in exploring Lean and Kanban concepts in the organization & also Scrum and kanban is deciding new agile benchmark in organization. But, why is there a need of merging Scrum and Kanban methodologies? The discrete syllables “Scrum” and “ban”, are enough to describe the several phases of transition from Scrum to Kanban. Basically, Scrumban is an Agile management framework, that is implemented when the teams opt for Scrum as the working way and use Kanban methodology as a magnifying glass to view, understand and carry out continuous improvement in the work.   Today, many organizations are experiencing some issues with the Scrum methodology, so they steer their way of working to the Kanban methodology. But some of the enterprises have discovered an optimized means of clubbing the methodologies forming ‘Scrumban’, as a new way for the teams to follow.   Why are teams merging Scrum and Kanban?   The need of combining these two concepts is due to the cons of both the technologies. Let us see the disadvantages of Scrum and Kanban methodologies. Cons of Scrum: Scrum works according to the emphatic guide. ‘Sprints must be time-boxed to a month or less’, as mentioned in the the Scrum guide. This rule is deccelerating the working pace of the teams.  Each sprint should result in a potentially releasable product at the end of each increment. Scrum teams are asked to deliver the software- designed, coded and tested to the stakeholders, in a very short span. This causes more ‘anxiety’ among the team members. Scrum teams have to entirely commit to the customers’ requirements. In case they fail to achieve the high-priority target, they might have to decide to add some technical debts to solve the time-boxed problem. Cons of Kanban: Kanban provides a very linear technique of work. It was firstly used in the car manufacturing line, which was successful as well. So, it is believed that the Kanban can only be used in the systems which have repeatable processes.  Kanban is not very useful in complex systems like software development process as the software needs change at each and every point.  Merging Scrum and Kanban Corey Ladas was the first to coin the term “Scrumban”. According to him,  “Scrum can be a useful scaffold to hold a team together while you erect a more optimized solution in place. At some point you can slough off the cocoon and allow the pull system to spread its wings and take flight.”    In one of the article, Corey suggested that the time-box principle, mandated by the Scrum, is no longer necessary. In a recently released book, Ajay Reddy stated- “Although Scrumban has evolved as a framework over the years, it has no definitive guide or definition. In fact, as highlighted early in this book, several “authoritative” sources disagree about what Scrumban actually represents”.   There are a few changes made in the practices of ‘Scrumban over Scrum’. Let us look at those changes: Added some specialized teams and functions Self-organization concept, but with some specific boundaries Applied the policies explicitly in the working styles Queuing theory and the laws of flow are applied   Let us see that how Scrumban is distinct from a Kanban method, as follows: Organized around the teams Prescribed a proper framework for the teams to work instead of just specifying a technique as in Kanban Realized the value of time-boxed iterations Focuses on continuous improvement techniques   The team needs a proper structure and a set of practices as a starting point of any project. Comparatively, Scrum is prescribed more than the Kanban technique. Newly formed teams usually benefit from the structured framework. Those teams who like structure and continuous improvement by the Scrum but want continuous flow which is provided by Kanban can go for the Scrum/Kanban hybrid i.e. Scrumban. Large enterprise framework viz., Scaled Agile Framework (SAFe) and Disciplined Agile Delivery (DAD) make use of the both models- Scrum and Kanban.   We provide both Scrum training & Kanban Training
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