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CSM Certification Training in San Diego, CA, United States

Become an exceptional Scrum Master with real-time Scrum activities and simulations

  • Global Registered Education Ally (REA) of Scrum Alliance
  • Get trained by globally renowned Certified Scrum Trainers (CSTs)
  • Earn 16 PDUs and 16 SEUs in just 2 days
  • Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
  • Progressive learning and support to further your Scrum knowledge
  • Enjoy 2-year membership with Scrum Alliance
  • Get Free E-learning Access to 100+ courses
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BECOME AN EXPERT SCRUM MASTER

Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster® (CSM®) course boosts your confidence in implementing the Scrum framework effectively in organizations.

WHY YOU SHOULD GO FOR THE CSM CERTIFICATION


As a Certified ScrumMaster, you will be known as being part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

    • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
    • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
      • Scrum Master
      • Delivery Lead
      • Agile Scrum Master
      • Program Manager
      • Project Manager
      • Agile Coach
      • Automation Engineer
      • Project Lead
      • Learn more about scrum master salary information.

    Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. A Certified ScrumMaster® can upscale an organization in the following ways:  

    • Guide team members through the product development
    • Help the team deliver quality products
    • Participate in the team activities with ease and also learn how to own a task
    • Resolve the impediments and enhance the team’s collaboration
    • Act as a change agent and enable a culture in which teams can flourish
    • Become a servant leader for Scrum teams that are involved in developing high-end products

    Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-

    • Gain a high degree of proficiency in executing Scrum.
    • Contribute in creating a healthy work environment.
    • Earn the skills that make an individual immune to internal and external distractions.
    • Become self-motivated to escalate the performance of the team.
    • Get more job opportunities in IT as well as non-IT organizations with a good pay.

    365 Days FREE Access to 100 e-Learning courses when you buy any course from us

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    Process to become a Certified Scrum Master

    Steps to become a CSM

    • Step 1: Follow an easy and hassle-free approach to register on KnowledgeHut, a Global REA of Scrum Alliance (SA).

    • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).

    • Step 3: SA will send you a link to create login credentials on successful completion of course.

    • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

    • Step 5: Take the 1 hour online CSM® test which comprises of 50 MCQs by using those credentials.

    • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

    • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

    • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA. Also, refer to our getting started guide: How To Become A Certified Scrum Master.

    • Step 9: You have to renew the certification once every two years.

    What You Will Learn in this CSM Workshop

    1. Learn Fundamentals

    Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively.

    2. Terminologies and Concepts

    Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process.

    3. Scrum Roles

    Understand various roles involved in Scrum and the scope of the Scrum Master role in Scrum.

    4. Core Competencies

    Learn key Scrum Master core competencies and protect the team from internal and external distractions.

    5. Scrum Ceremonies

    Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog, Definition of Done.

    6. Facilitate Teams

    Facilitate the Development Team, Product Owner, and the organization while responding to change.

    7. Improve Transparency

    Inspect and adapt and increase transparency in each of the Scrum events and make the team’s work visible.

    8. Acts as a Servant Leader

    Learn to help the team members work collaboratively and follow every Scrum process involved in it.

    Prerequisites

    There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

    • Further their career in project management. 
    • Deepen their understanding of Scrum. 

    Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. But, it is recommended that you have basic knowledge of using Scrum in a real-world context, in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by KnowledgeHut. 

    Who Usually Attend CSM Training

    • Software Engineers
    • Product Managers
    • Project Managers
    • Team Leaders
    • Business Analysts
    • Development team members
    • Testers
    • Anyone who would like to build a career as a Scrum Master

    KnowledgeHut Experience

    EXPERIENTIAL WORKSHOPS

    Learn from the real-world experience of accredited industry experts and take advantage of engaging in-class activities and simulations.

    ELITE PANEL OF CSTs

    Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

    MENTORSHIP BY INDUSTRY EXPERTS

    Get real-world tips and time-tested techniques from highly qualified mentors with industry experience.

    GATEWAY TO SCRUM COMMUNITIES

    Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

    CONTINUOUS LEARNING AND SUPPORT

    Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

    POST-CLASS CAREER SUPPORT

    Six months of post-training mentor guidance to overcome challenges in your Scrum career and accelerate professional growth. 

    GLOBAL REA

    KnowledgeHut is a Scrum Alliance Registered Education Ally (REA); several thousands of professionals trained across 100+ countries. 

    100% SUCCESS GUARANTEED

    Our CSM training program comes with a 100% Success Rate and 100% Money-Back Guarantee. Over 35,000+ professionals trained globally!


    CSM Course Curriculum from Scrum Alliance

    Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the 12 principles and 4 values listed in the Agile Manifesto.
    • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
    • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
    • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
    • Explain the differences between framework and methodology and understand why Scrum is called a framework.
    • List 5 ways to develop an Agile mindset.
    • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

    Topics covered

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


    What you will learn

    At the end of this activity, you will be able to-

    • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
    • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
    • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
    • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
    • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
    • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

    Topics covered

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
    • Understand why the scope and duration of a sprint are fixed.
    • List 3 ways to avoid sprint backlog spillover.
    • Define sprint goals and discuss 5 benefits of having a sprint goal.
    • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
    • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
    • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

    Topics covered

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


    What you will learn

    At the end of this activity, you will be able to-

    • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
    • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
    • The objective of having a product backlog and best approaches to product backlog refinement.
    • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
    • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
    • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

    Topics covered

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the difference between resolution meetings and daily standups.
    • Explain the benefits of collaborations with product owners.
    • List 3 demerits of over collaboration of the product owners.
    • Demonstrate 3 ways to break the barriers and collaborate
    • Demonstrate creation of sprint burndown chart
    • Explain 3 approaches to increase efficiency in the team

    Topics covered

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the importance of 15-minute timebox for daily scrum meetings.
    • List 3 differences between traditional meetings and daily stand-ups.
    • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
    • List the 3 critical questions pertaining to the daily scrum agenda.
    • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

    Topics covered

    • Activities in daily scrum
    • Activities in sprint retrospective

    Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
    • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
    • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
    • Mention 3 risks associated with an ill-formed DoD.
    • List 5 characteristics of good acceptance criteria.
    • Understand who all should be involved in drafting the acceptance criteria.
    • List 3 negative impacts of not following the acceptance criteria.

    Topics covered

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done.

    Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


    What you will learn

    At the end of this activity, you will be able to-

    • Create an ultimate checklist of Definition of Done.
    • List 3 negative impacts of an ill-formed Definition of Done.
    • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
    • List 2 ways to improve Definition of Done.
    • Clearly understand the differences between “done” and “done done”.

    Topics covered

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


    What you will learn

    At the end of this activity, you will be able to-

    • Define and understand the steps involved in release planning.
    • List 3 benefits of a well-organized release planning.
    • List 3 outputs of release planning.

    Topics covered

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


    What you will learn

    At the end of this activity, you will be able to-

    • Define and understand sprint burndown chart.
    • List 3 primary reasons to use a burndown chart.
    • Learn how to create and calculate a burndown chart.
    • Explain how to adjust upcoming sprints based on the burndown.
    • List 3 critical information obtained from a burndown chart.
    • List 5 merits and 2 demerits of using a burndown chart.
    • Understand 5 common errors that lead to misleading information in burndown charts.

    Topics covered

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


    What you will learn

    At the end of this activity, you will be able to-

    • Understand the importance of having a release goal (based on historical data and agreement).
    • Demonstrate the importance of release burn-up in understanding the current status.
    • List 2 differences between burndown and burn-up charts.
    • Explain how to adjust release planning (if needed) based on the burn down.
    • Tell one primary advantage of a burnup chart over a burndown chart.  

    Topics covered

    • Definition
    • Features
    • How to create a release burn-up chart (steps)

    Topics covered

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap 
    • Minimum Releasable features (or) Minimum Marketable Features 
    • Minimum Viable Products

    Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


    What you will learn 

    At the end of this activity, you will be able to-

    • Define and explain user stories and understand the importance of user stories in real-time projects.
    • Explain the 3 Cs in user stories.
    • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

    Topics covered

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


    What you will learn 

    At the end of this activity, you will be able to-

    • List and demonstrate 5 benefits of Agile estimation.
    • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
    • Discuss 3 benefits of Relative Estimation and Planning Poker.
    • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
    • Discuss in detail the 5 critical steps in Planning Poker. 

    Topics covered

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


    What you will learn 

    At the end of this activity, you will be able to-

    • List 5 benefits of planning poker estimation technique.
    • Decide the best sequence for the values (story points) on cards for your real-time projects.
    • Discuss in detail the 5 critical steps in Planning Poker. 
    • List 3 points to heed for employing planning poker for distributed teams.

    Topics covered

    • Definition
    • Benefits
    • Participants
    • How to play planning poker
    • Planning Poker rules

    JOURNEY OF A CERTIFIED SCRUMMASTER® PROFESSIONAL


    FAQs

    KnowledgeHut Support On Your CSM Journey

    Here is why you should choose KnowledgeHut to help you get CSM certified:

    • Global Registered Education Provider of Scrum Alliance
    • Provided over 1,20,000+ professionals with unique learning opportunities
    • Delivers training that meets the exact needs of every individual
    • Hires only CSTs approved by Scrum Alliance
    • We focus on your training needs so you can focus on your career and business
    • 24/7 support
    • Provides world-class training
    • Embeds skills needed to land top-paying jobs
    • 100% satisfaction guarantee.

    Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

    Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

    Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

    The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

    We provide the hard copy of the courseware for our classroom participants.

    KnowledgeHut is a leading Registered Education Ally (REA) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM® certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the cities across the globe and here are a few listed for your reference:

    Bangalore  Hyderabad Mumbai
    Delhi Kolkata Gurgaon
    Noida Chennai Cochin
    Pune New York Chicago
    San Francisco Atlanta Washington
    Houston Austin Los Angeles
    Dallas Boston Seattle
    San Jose Singapore Kuala Lumpur

    Yes, but this needs to be done at least 10 days prior to the training start date.

    Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

    We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

    We offer a variety of discounts with the dates and time that fits your requirements. The larger the group, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

    The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

    Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy.

    To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

    Why Global Corporates Prefer KnowledgeHut As Their Training Partner

    A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

    • Training delivered in 70+ countries.
    • 250+ industry-relevant courses.
    • Consulting and coaching to transform organizations.
    • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
    • 500+ Clients
    • Accenture
    • Amazon
    • Capgemini
    • Coca-Cola
    • Cognizant
    • Honeywell
    • HP
    • IBM
    • JP Morgan
    • Nokia
    • Philips
    • Sony
    • Wipro
    Talk to scrum expert

    Individuals Can Enroll In Groups To Avail Huge Discounts

    By registering in groups, you can save up to 15% on the course fees. The discount you can avail will depend on your group size.

    Show Discount
    5 to 9 people 10%
    10+ people 15%
    Enroll your Group Now

    Hear From Our Scrum Trainees

    Review image

    Great course! The hands-on approach and case studies were very useful in helping me understand the topics better.

    Jessica Kashishian

    Implementation specialist
    Attended Certified ScrumMaster (CSM)® workshop in November 2019
    Review image

    The course was AWESOME!! I look forward to taking more classes through Knowledgehut. Eric was a great teacher!

    Andrea May

    Andrea May
    Attended Certified ScrumMaster (CSM)® workshop in March 2020
    Review image

    Vivek was an excellent instructor and the training event went very well. It was instrumental in helping me clear the certification exam.

    Rahul Mazumdar

    Business Manager
    Attended Certified ScrumMaster (CSM)® workshop in January 2020
    Review image

    The course was good. Overall, it was a beneficial learning experience. Thanks, KH!

    Priyatharshan Gopalan

    thatsan
    Attended Certified ScrumMaster (CSM)® workshop in January 2020
    Review image

    The course was everything I expected and more! The real-life examples the instructor gave, made it very easy for us to understand the topics.

    Rashawn Hannah

    Deliverables Specialist
    Attended Certified ScrumMaster (CSM)® workshop in January 2020
    Review image

    Daniel was a great instructor. He was very friendly and answered all kinds of questions, de-bunked myths and inaccuracies. I would recommend this class to all scrum aspirants. I'm sure I'll pass the scrummaster test as I feel like I know the material well.

    Beth Cadman

    Media Relations Tech Manager
    Attended Certified ScrumMaster (CSM)® workshop in December 2019
    Review image

    Jimi was a phenomenal teacher.He kept the entire class entertained and engaged with lots of hands-on group activities. I thoroughly enjoyed the Certified ScrumMaster workshop. 

    Jennifer Dungan

    Dallas TX
    Attended Certified ScrumMaster (CSM)® workshop in December 2019
    Review image

    The training gave a comprehensive and expansive review of what being a ScrumMaster was all about. Lizzy, the trainer provided many real-world examples for all the topics in the curriculum. 

    Michael Schlagenhauf

    Sr Principal SW Eng
    Attended Certified ScrumMaster (CSM)® workshop in December 2019

    Meet top CSTs and active practitioners

    Become an Instructor
    Heitor De Sa Roriz

    Heitor De Sa Roriz Filho CST

    CSM, CSPO & CSPO

    HeitorRorizFilho is an 'agilero'. He currently works as an Agile Coach and Trainer worldwide, based in Sao Paulo. He is a writer, speaker and trainer in the area of Technology Management. He has been dealing with Agile since 2004 and in addition to speaking for Agile/Scrum, Six Sigma and PMI conferences, he is the founder activist of the ScrumAmazonia user group.

    He is also the co-founder and Agile Coach of Massimus (https://www.massimus.com) a company focused on APM (Agile Project Management) training and coaching. He holds a M.Sc. in Information Technology from the University of Stuttgart, Germany. Has worked and gathered experience in companies like Itautec-Philco SA, DaimlerChrysler AG, FraunhoferInstitut, FPF (Fundação Paulo Feitoza), among others. He worked for 3 years as a ScrumMaster and Product Owner for FPF and Siemens-Mobile where he also coached, trained and mentored teams to implement and improve Scrum in projects.

    For more than 2 years he worked as an Information Manager for the local government at Municipal Institute of Urban Planning where he applied Scrum outside of software, in architectural and building projects. He participated as a research assistant in projects belonging to LBA (Large-scale Biosphere-atmosphere Experiment in Amazonia) at INPA in cooperation with JICA (Japan International Cooperation Agency) and NASA (National Aeronautics and Space Agency).

    Heitor is passionate for Agile and Scrum. He truly believes Agile can change the way we work achieving excellent levels of precision and performance. He is very interested in Agile Leadership and Agile Project Management as levers of improving our ways of work.

    Marco

    Marco Mulder CST

    Certified Scrum Coach, Certified Scrum Trainer, CSM & CSPO

    Marco helps companies to achieve better results by using Scrum and a wider set of Agile practices. He coaches teams, management, Product Owners and Scrum Masters in their adoption and further development of Agile practices. He has coached and mentored several big companies like Randstad, Ahold and Wehkamp and many smaller companies to enhance their agile expertise.

    Marco is passionate about the use of Scrum to help teams and organisations to achieve higher customer satisfaction, higher productivity, better predictability, more flexibility, better quality and more fun and excitement!

    Marco is a Certified Scrum Trainer (CST) and Certified Scrum Coach (CSC). In 1997 he graduated cum laude in Computer Science at the VU University in Amsterdam. His experience with Agile dates back to 2001, when he worked at OTI on Eclipse related projects.

    Bill

    Bill Li

    CSM, CSPO & Agile
     
     

    Bill Li, is a CST (Certified Scrum Trainer) by qualification and a prolific consultant, mentor and coach active in China and Asia, Managing Principal of UPerform Consulting Group. With over 20 years of cross-functional experiences in IT sector, Bill is among the pioneers who promoted Scrum and Agile since 2007, and is an active contributor and speaker at agile community, including major Scrum and Agile conferences - See more at: https://www.scrumalliance.org/community/profile/gli3.

    Bill enjoys developing people and organizations through high quality Scrum and Agile training and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, more expertise, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment.

    Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and Vancouver, BC, Canada. - See more at: https://www.scrumalliance.org/community/profile/gli3.

    Daniel James

    Daniel James Gullo CST

    CSM, CSPO & Agile

    For more than 25 years, Daniel has been teaching, mentoring, coaching, and consulting for organizations of many sizes; from startups to multi-national enterprises. Daniel has led large-scale Agile adoption initiatives for organizations in Financial Services, Education, Health Care, Bio-tech, Pharma, Information Technology Consulting, Professional Associations, and Federal Government.

    Daniel is well known and highly revered as 'The hardest working man in the Agile community.' He is the founder of Agile Delaware and frequent reviewer, volunteer, and speaker for the Scrum Alliance, Agile Alliance, PMI and other organizations, including delivering keynote addresses.

    Daniel is the Conference Chair for the 2015 Scrum Gathering in Phoenix; he was the Conference Chair for the 2013 Scrum Gathering in Las Vegas; serves on the Trainer Acceptance Committee; is a member of the Coaching Retreat Planning Committee; host of Coaches Clinic events; facilitator of Open Space Events, including the Scrum Alliance's largest Open Space ever in Berlin; and a prolific contributor to a vast array of online forums, blogs, and other social media. Daniel is currently pursuing a PhD in Organizational Development.

    Zuzana

    Zuzana Sochova

    CSM. CSPO, CAL I, CSD

    Zuzana Šochová, an independent Agile coach and Certified Scrum Trainer (CST) with over 20 years of experience in IT. She started with agile and Scrum back in 2005, when she was implementing agile methods in the USA. From that time, she has been credited with agile transformation and implementation for many companies and teams around the world. By creating and sustaining agile leadership, Zuzi believes the worlds of work and life can be made happier and more successful. By creating and sustaining agile leadership, Zuzi believes the worlds of work and life can be made happier and more successful.

    Zuzi is a founder of the Czech Agile Association, and the world-famous AgilePrague conference.

    Zuzi was elected to the Scrum Alliance Board of Directors in 2017. She is an author of The Great Scrum Master: #ScrumMasterWay book (Addison-Wesley Signature Series (Cohn)) and The Agile Leader (Addison-Wesley, 2020)

    Kok

    Kok Ewe Siew CST

    CSM & CSD

    Kok Ewe ('KE') Siew is an Agile Coach & Certified Scrum Trainer.

    KE has been involved in many product development projects in the semiconductor industry since 1994. He had a successful career as a product development engineering manager, but in 2009, he decided that he had had enough of the problems repeatedly encountered by product teams as a result of the waterfall approach to product development. KE decided to join in on a mission by a small group of Agile champions to transform the mindset and culture of the semiconductor giant to Agile, one small team at a time. He became a full-time ScrumMaster/Agile Coach, and started coaching and training Scrum teams.

    KE is today a recognized pioneer of the Agile community in his home site, Intel Malaysia. Agile adoption is gaining momentum in the corporation, and KE spends most of his time nowadays mentoring product teams and their managers to help them with their Agile transition. KE has conducted many Scrum workshops teaching Agile principles/values and Scrum practices to new teams. He emphasizes on the importance of the 'Agile mindset' as this greatly facilitates the adoption process. Many of the teams he has trained have successfully embraced Agile thinking to achieve great business results.

    KE’s qualifications include a Bachelor of Electrical Engineering (1st Class Honours) from the University of Melbourne, Australia; a Master of Business Administration from the Heriot-Watt University, Scotland; and a Master of Science in Manufacturing Systems and Technology from the Nanyang Technological University, Singapore, under the Singapore-MIT Alliance programme.

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