Advanced Certified ScrumMaster™ (A-CSM™) Training
Rated 4.0/5 based on 47 customer reviews

Advanced Certified ScrumMaster™ (A-CSM™) Training

Your next step of Agile Mastery as a ScrumMaster!

Contact Course Advisor schedules

Modes of Delivery


Our classroom training provides you the opportunity to interact with instructors face-to-face.


Regd. Education Provider

The next step of Agile mastery after gaining the Certified ScrumMaster credential that will help elevate your status in the Agile community is the Advanced Certified ScrumMaster™ (A-CSM™) certification.  Not only will this credential enhance your Scrum knowledge and skills and help you keep your team on track,but will make your resume more marketable.
KnowledgeHut brings you a course that will help you understand all the learning objectives of the course and gain the certification. You will gain the practical expertise andenhanced skills to implement Agile in the workplace through interaction, facilitation, coaching, and team dynamics.

To earn an Advanced CSM, you must have an active CSM® certification with Scrum Alliance®,in addition to demonstrating at least one-year work experience specific to the role of ScrumMaster.

Attending this workshop and completing all the learning objectives will help you gain the certification.

What you will learn:

  • Facilitate dialogue between the Product Owner, team members, customers, stakeholders, and executives.
  • Respond confidently when encountering resistance to change, lack of engagement, low motivation, and unavailability of key people.
  • Help your company adopt Scrum and support executives committed to Agile values.
  • Remove impediments that prevent long-term, deep adoption of Scrum and Agile practices by all parts of the business.
  • Explain the value of Scrum and Agile processes to skeptics.
  • Increase developer engagement to encourage greater accountability, commitment, and buy-in.
  • Extend the impact of Scrum throughout the organization.
  • Scale Scrum and Agile beyond a single team.
  • Leverage your learning to gain recognition and status as the local Agile expert in your company

You will also get:

Downloadable courseware approved by Scrum Alliance

Course delivered by experienced Certified Scrum Trainers (CSTs)

Intensive exercises to give practical knowledge of Scrum tools and techniques

Key Features

KnowledgeHut is a Global REP of Scrum Alliance
Training is delivered by Certified Scrum Trainers (CSTs) approved by Scrum Alliance
Downloadable courseware approved by Scrum Alliance
Complete all learning objectives and earn the Advanced Certified ScrumMaster™ (A-CSM™) title
Improve your Agile implementation skills
Make your resume more marketable with the credential


Agile and Lean Values, Principles, and Worldview

1.1. Demonstrate how the values and principles of the Agile Manifesto are present in Scrum (e.g., frequent inspection and adaptation in review, retrospective, Daily Scrum).
1.2. Outline the historical development of Scrum and Agile (i.e., origins in Lean and OOP/OOD, first Scrum teams in 1980s, first publication from OOPSLA96, Schwaber/Beedle Book 2001).
1.3. Describe at least two other Lean/Agile development frameworks outside of Scrum and explain their value (e.g., LSD, XP, Kanban).
1.4. Discuss a scenario, based upon your personal experience, where there has been violation of Agile principles, and demonstrate how it may be rectified and/or addressed by the ScrumMaster.
1.5. Debate at least five personality traits of an excellent ScrumMaster (e.g., proactive, curious, humble, improving, learning, responsible, committed).
Empirical Process Control
1.6. Describe the function of the inspect-and-adapt process in the Daily Scrum, sprint planning, sprint reviews, and retrospectives.
1.7. Evaluate three situations when transparency, inspection, and adaption are not working effectively (e.g., when the Daily Scrum is just used for status reporting, when retrospectives are skipped, when the results of a sprint review do not influence the product backlog)

Basic Facilitation
2.1. Identify at least three indicators when a group is engaged in divergent thinking and at least three indicators when a group is engaged in convergent thinking.
2.2. Identify at least three challenges of integrating multiple frames of reference (i.e., the “Groan Zone”)
2.3. Describe at least three ways a group could reach their final decision (e.g., fist of five, decider protocol, majority vote, etc.).
2.4. Describe at least five facilitative listening techniques (e.g., paraphrasing, mirroring, making space, stacking, etc.) for effective meetings/events and apply at least two of them.
2.5. Describe, using two concrete examples, when the Scrum Master should not act as the facilitator for the Scrum Team.
2.6. Plan the contents and an agenda for at least two collaborative meetings and demonstrate the facilitation of these meetings

Coaching Fundamentals
3.1. Demonstrate a coaching stance in an interaction with one or more people (i.e., neutrality, self-awareness, client agenda, etc.) and describe how that coaching stance impacted the interaction.
3.2. Apply at least three coaching techniques (e.g., active listening, powerful questions, reflection, feedback, GROW model, etc.) with team members, Product Owners and/or stakeholders, and describe how the coaching technique impacted each interaction.

4.1. Apply at least two coaching techniques to foster greater self-organization within teams (e.g., powerful questions, autonomy/mastery/purpose, active listening, etc.).
4.2. Apply a countermeasure to reduce the impact of at least three different challenges facing a self-organizing team (e.g., bad forecast, technical debt, someone is leaving the team).
4.3. Describe how a self-organizing team approaches at least three challenges that may occur during a retrospective. Team Dynamics
4.4. Explain the difference between a working group and a team (e.g., teams demonstrate on-demand leadership, ability to deal with conflicts, equal voice, well-known and practiced norms, shared goals, mutual accountability, long-term composition, full dedication).
 4.5. Identify at least three key attributes of effective Agile Teams (e.g., ground rules in place, awareness of capabilities and capacities, effective and efficient collaboration).
4.6. Apply at least two methods for improving team performance (e.g., common goals/purpose, shared accountability, working agreement, psychological safety, etc.).
4.7. Identify at least two pitfalls of a homogenous team (i.e., lack of different perspectives, experiences, and viewpoints).
4.8. Describe a multi-staged model for team formation and development (e.g., the Tuckman model). Definition of Done
4.9. Organize and facilitate the creation of a strong Definition of Done with the Product Owner and Development Team.

4.10. Apply at least two techniques that could be employed to encourage the Scrum Team to improve how they describe “Done.”
4.11. Describe how a Definition of Done could be formulated for a non-software product (e.g., insurance tariff, hardware, event). Value of Engineering Practices
4.12. Describe at least five technical practices (e.g., from Extreme Programming: test-driven development, pair programming, continuous integration, collective code ownership, refactoring) that will help Scrum Teams deliver a high-quality product increment and reduce technical debt each sprint.
4.13. Describe at least three ways technical practices may impact the Development Team’s ability to deliver a potentially releasable Increment each sprint (e.g., continuous integration helps to detect integration errors earlier and speed up releasing, refactoring improves product quality and thus minimizes adjustments for new features, collective code ownership reduces island knowledge and bottlenecks due to unnecessary specialization).
4.14. Identify at least three engineering practices that are essential when using Scrum at scale (e.g., simple design, continuous integration, test-driven development).

Coaching the Product Owner
5.1. Practice facilitating the creation (or refinement) of the product vision between the Product Owner and the Development Team.
5.2. Explain at least two techniques for moving from product vision to product backlog (e.g., product vision board, business model or Lean canvas, customer journey, impact mapping, user story mapping).
5.3. List three benefits that arise if a Product Owner participates in the retrospective.
5.4. Organize and facilitate a product backlog refinement session with stakeholders and/or team members and explain two techniques that could be used to create product backlog items that are ready to be taken into the next sprints (e.g., PBI splitting, BDD, SbE, estimating).
5.5. Explain Scrum to a business stakeholder (e.g., as in “Agile product ownership in a nutshell” by Henrik Kniberg).

Resolving Impediments
6.1. Identify at least three typical impediments for a Scrum Team and describe at least one way to address them (e.g., late attendance in meetings, blocked work, supplier issues).
6.2. List at least three techniques to evaluate impediments in depth (e.g., root-cause analysis, fishbone, 5 whys) and describe when they might not be working.
6.3. Analyze an impediment and identify a root cause(s) and/or underlying issue(s).

Scaling Scrum
6.4. Illustrate, with at least two reasons, why scaling might not be such a great idea (e.g., products created by small teams, communication overhead, TCO).
6.5. Identify at least three techniques for visualizing, managing, or reducing dependencies between teams.
6.6. Differentiate the impact of feature teams versus component teams on the delivery of value.
6.7. Recognize at least three different scaling frameworks or approaches (LeSS, DAD, Scrum at Scale, Enterprise Scrum, etc.).
6.8. Experiment with at least one large-scale, participatory meeting format (Open Space, World Cafe, etc.) to scale Scrum meetings. Organizational Change
6.9. Apply at least two techniques to effect change in an organization in order to help Scrum Teams be more productive. Scrum Mastery Personal Development

7.1. Evaluate your personal fulfillment of the five Scrum Values and identify how you could improve upon at least two of them (e.g., using a radar chart or other scale).
7.2. Analyze your own fundamental driving factors (e.g., respect, wealth, relationships).
7.3. Describe three characteristics of a destructive conflict (e.g., emotionality, tone of voice, low interest in solution).
7.4. Compare at least three different ways to respond to conflict (e.g., denial, consensus, giving in, overpowering, withdrawal), and reflect on your default pattern(s) for responding to conflict. Servant Leadership
7.5. Describe at least two goals of a servant leader and express at least three attributes of an effective servant leader (e.g., putting people first, communicating skilfully, being a systems thinker).
7.6. Appraise, through two specific examples, how the Scrum Master attempted to resolve an organizational impediment while showing the attributes of a servant leader (e.g., how did they put people first? How did they show that they are skilled communicators? How did they demonstrate that they are systems thinkers?).

Meet Your Instructors

Our Students See All

I am so glad that I attended “Certified Scrum Master (CSM®) Training/Workshop” organized by KnowledgeHut! on 5th and 6th Dec 2017. Trainer was excellent and Fantastic, who has proven that he has expertise with strong knowledge on the Agile Practice. The trainer does an excellent job of incorporating everyone’s experience. Strongly recommend KnowledgeHut for anyone who is interested in progressing with their career in practicing Agile and the Scrums.

The course was really well led by Alexandre Magno. He showed incredible knowledge and patience throughout the course giving us real tangible examples of how to use the material and where misunderstandings about what the course was and wasn't came up. This cleared a lot of the mist for me about agile in general and being a product owner compared against a scrum master in specific. I'm very glad I went on this course and can apply this content in my work.

Session was interactive and knowledgeable.

I recently attended the SA course offered by KH in Dublin. The instructor was knowledgeable and able to answer questions related to practice and experience beyond theory. I met experienced Agile professionals and we discussed practices, global industry and local scene, trends, common issues and solutions.The course extended my knowledge and helped me to successfully pass the certification exam with full 100% on my first attempt.I recommend KH as a solid provider of industry recognized courses.

Instructor provided many real-world examples and answered questions well. I was well prepared to take the exam immediately. Perhaps it should be discussed with a little more detail how different organizations have different philosophies on how to look at Scrum. For example, some say Scrum has 6 meetings (not 4), others exclude the initial Vision discussion from the count.

Review image

Anand Kumar

Testing Engineering Sr Analyst at Dell Technologies from Bangalore, India
Review image

Brian Wilson

Fraud Team Lead at Riot Games from Dublin, Ireland
Review image

Kinnari SinhaRoy

Senior Associate- Project Management at Cognizant from Toronto, Canada
Review image

Svetlina Al-Anati

Development Manager\Scrum Master at Vizor from Dublin, Ireland
Review image

Oliver Schneidemann

Program Manager at Marsh from NewYork, United States

Frequently Asked Questions

This A-CSM course is targeted at people already experienced with Scrum and the ScrumMaster role and existing CSMs.

To earn an Advanced CSM, you must have an active CSM® certification with Scrum Alliance®, in addition to demonstrating at least one-year work experience specific to the role of ScrumMaster.

This course uses a blended approach to learning. The primary purpose of competency-based learning is accumulation, practice, reflection, and validation of relevant knowledge, skills, and abilities. This can be done through face-to-face or online training, partial self-study and assessment, mentoring, coaching, or any combination of the above modes.

Yes. The required work experience can be met before, after or during the course of your A-CSM training. Your education component can be completed while you earn work experience as a ScrumMaster. Remember that you will need to enter at least one year of your ScrumMaster work experience on your Scrum Alliance dashboard in order to gain the A-CSM certification. Go here to find Advanced ScrumMaster educational offerings.

The A-CSM™ credential is good for two years. The process for renewal of the credential is still being determined by Scrum Alliance.

An A-CSM™ certification validates your knowledge as an expert on Scrum processes, values and techniques. Not only this, it allows you to better perform within your team and organization by implementing agile techniques and tools. It allows you to make your resume more marketable and distinguish yourself in the marketplace. Stand out among your peers and project yourself as a highly valued professional.

Your instructors are Certified Scrum Alliance trainers who have years of industry experience. 

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details:

Please send in an email to, and we will answer any queries you may have!

How We Can Help You

Course Details