CSM® Certification Cost

Get certified at the most reasonable CSM training cost in the market

Planning to reshape your career with a CSM certification? But before that, you should know about the cost involved in it. This page will update you with the knowledge of all the cost involved in CSM certification which includes training cost along with examination fee.

FAQs

KnowledgeHut Support On Your CSM Journey

Here is why you should choose KnowledgeHut to help you get CSM certified:

  • Experiential learning with real-world simulations, in-class activities, and industry case studies
  • Live Instructor-led training sessions from trainers certified by the Scrum Alliance 
  • Flexible schedules (half-day and full-day workshops) to help busy professionals balance work and learning 
  • Exclusive focus on each learner with limited seats 
  • Batches are guaranteed to run, ensuring higher availability and choice 
  • 20 additional PDUs/SEUs through webinars, blogs 
  • Weekly doubt-clearing sessions for better concept clarity 
  • 4 Mock tests that help you gain the confidence to ace the exam in first go 

Looking to know everything about CSM certification training with KnowledgeHut? Check out this blog!

At KnowledgeHut, we pride ourselves on having some of the best trainers in the industry. Our trainers are not just experts in their respective fields but also hold the Certified Scrum Trainer certification from Scrum Alliance. Dedicated, and invested in understanding the unique challenges that different enterprises face, these highly skilled professionals with vast experience in delivering courses, are keen to impart their real-world wisdom in high-energy workshops replete with activities.

The venue will be listed on the KnowledgeHut website under the selected workshop. If it is not, then you can please contact our supporting team.

We provide the hard copy of the courseware for our classroom participants.

KnowledgeHut is a leading Registered Education Ally (REA) of Scrum Alliance offering good knowledge to corporate organizations and professionals across the globe. It is the fastest growing CSM certification training firm, with footprints in 70+ countries. We frequently conduct CSM training in all the cities across the globe and here are a few listed for your reference:


Bangalore  Hyderabad Mumbai
Delhi Kolkata Gurgaon
Noida Chennai Cochin
Pune New York Chicago
San Francisco Atlanta Washington
Houston Austin Los Angeles
Dallas Boston Seattle
San Jose Singapore Kuala Lumpur

Our CSM training is live and is available in both Live Instructor-Led Virtual and Classroom Training formats. The batches at KnowledgeHut are guaranteed to run, so you can enrol in the earliest available batch easily.

Yes, but this needs to be done at least 10 days prior to the training start date.


Note: In some instances, it also depends on the location, trainer, discounts/offers availed.

We do not provide transportation. Yes, refreshments and lunch will be provided by KnowledgeHut.

We offer a variety of discounts with the dates and time that fits your requirements. The larger the group*, the larger the overall discount. Our discounts vary depending on various factors such as size of the group, training location, etc.

Apart from this, we also provide a discount coupon which you can avail to enrol for another course on KnowledgeHut and fast-track your career. 

*Note: Not applicable for Singapore region

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy.

To ask further questions, please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

CSM Certification Cost

The price bracket of the CSM certification varies across the globe. Based on the country/region you want to opt for the CSM certification from, take a look at the cost of CSM certification in different countries:

CountryCurrencyCost RangeCost at KnowledgeHut
USUSD1000-1400995-1295
India INR25,000- 30,00023,999-25,999
CanadaCAD1195-14951195-1495
AustraliaAUD1,600-1,7001500

 Cost segmentCost
Classroom training costRs. 25,999/- in India, $ 1295 in the US
Exam costIncluded in the course fee
Exam Retake 
  • The second attempt can be taken free of cost within 60 days of completion of the course 
  • $25 after first two attempts
Renewal fee$100 and 20 SEUs, every two years 

If in case you fail to pass the examination in the first go, you may retake the exam anytime within the next 60 days after your CSM course. If you wish, you can retake the exam immediately. But, if you fail to clear the examination in the second attempt as well, you will have to pay an exam fee of $25 to Scrum Alliance. It is recommended by Scrum Alliance to re-enrol for the CSM course if one has failed the exam thrice.

Number of Attempts CostRetake cost
First Included in the course fee
SecondCan be taken free of cost within 90 days of completion of the course✖️
Third$25 for every re-attempt✔️

In order to maintain your CSM certification, you need to renew your credentials by paying a renewal fee of $100 and obtaining 20 Scrum Educational Units (SEUs).  This renewal fee includes the Scrum Alliance membership fee and holds a validity of two years. There isn’t any need for a continuing education requirement for this certification.

Certification SEUs RequiredFee 
CSM20$100, every two years  
You can earn the required SEUs by completing educational training or learning opportunity. SEUs fall under five subcategories:
  • Scrum Alliance Scrum gatherings 
  • Scrum Alliance coaching or courses 
  • Volunteer service, outside events 
  • Independent learning
  • Other collaborative learning

It is important to make a note that all the SEUs that you will be utilizing for renewal of your CSM certification must be earned within the past two years.

BOOST YOUR CAREER WITH THE CSM CERTIFICATION

Distinguish yourself as a Scrum Alliance-Certified ScrumMaster and be ready become part of an elite group of Scrum specialists responsible for the effective implementation of the Scrum framework and building high-performance Scrum teams and guiding them to success.

Master the core concepts of Scrum, including the roles and responsibilities of the Scrum Master, Product Owner, and Development Team, as well as Scrum ceremonies and artifacts in our experiential learning sessions, power-packed with activities, role-plays, real-world simulations, and case studies. Our expert Scrum Alliance-Certified Scrum Trainers (CSTs) will deliver a captivating course bringing on board their vast expertise in the most engaging way.

  • 16 Hours of Live Training by CSTs: Guaranteed-to-run, live, fun and interactive sessions
  • PDUs and SEUs: Earn 16 Professional Development Units (PDUs) and 16 Scrum Education Units (SEUs) for continual learning.
  • 4 High-Quality Mock Exams: Practice to ace the CSM exam with comprehensive mock exams
  • Unlimited Scrum-Enablement Sessions: Get answers to all your real-life Agile and Scrum challenges
  • 20 SEUs with Complimentary CSM Course: Renew your certification effortlessly with our complimentary course.
  • Comprehensive Exam Support: Unlock success in your certification with thorough exam preparation and support.
  • Scrum Alliance Membership: Access a 2-year Scrum Alliance Membership, connecting you to a global Scrum community.
  • Unlock Complete Job Support: LinkedIn, resume assistance, mentorship, access to 5,000+ hiring partners and more.
  • Gateway to Largest Global Community: Become part of a thriving Scrum ecosystem, fostering networking opportunities and global connections.

Learn in fun, interactive sessions by CSTs experienced across industries along with peers from all over the world. Experience engaging and interactive learning sessions led by Certified Scrum Trainers (CSTs) with diverse industry expertise. Bid farewell to dull lectures and monotonous PowerPoint presentations and say hello to a dynamic and enjoyable learning environment.

RISING DEMAND FOR CERTIFIED SCRUM MASTERS


Armed with this coveted Scrum certification, not only will you be well positioned to command salaries 21% higher on average than that earned by your non-certified peers, but also ready to land in-demand Scrum roles like Scrum Master, Delivery Lead, Agile Scrum Master, Agile Coach, Program Manager and Project Manager.

At the end of the course, participants will take an online exam to demonstrate their understanding of Scrum and earn their Certified ScrumMaster certification. This certification is recognized globally and demonstrates that the individual has the knowledge and skills to effectively facilitate Scrum in a team or organization.

Join peers from around the globe for an exciting educational journey that will propel you towards earning your Certified ScrumMaster certification.

Learn more about Scrum Master salaries and career growth.

Scrum Masters are highly valued across industries and the demand for skilled professionals, especially those backed by certifications is at an all-time high. The benefits of a Scrum Master certification such as CSM are severalfold:

  • You will gain a high degree of proficiency in executing Scrum
  • The certification will set you apart from your non-certified peers 
  • You will contribute to cultivating a healthy work environment
  • You will be self-motivated to perform well and elevate the performance of the team
  • You will unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package

In today's rapidly changing world, most IT, as well as non-IT industry players, are hiring professionals well-versed in Agile and Scrum frameworks and those holding certifications from global accredited organizations such as Scrum Alliance are preferred. Certified Scrum Masters can add immense value to enterprises in several ways including: 

  • Guiding team members through product development
  • Helping the team deliver quality products
  • Participating in team activities with ease and learning how to own tasks
  • Resolving impediments and enhancing the team’s collaboration
  • Acting as change agents and enabling a culture in which teams can flourish
  • Becoming a servant leader for Scrum teams involved in developing high-value products

Process to become a Certified Scrum Master

Your Path to CSM® Exam Success

  • LEARN with Live, Instructor-led Sessions

    Learn with interactive live training sessions from accredited CSTs who also have years of experience as active Scrum practitioners across domains. upGrad KnowledgeHut a Scrum Alliance Registered Education Ally (REA), having trained over 450,000+ Agile professionals, and you can get the best of this experience by learning with upGrad KnowledgeHut.  

  • STUDY with Scrum Alliance-Approved Curriculum

    Study with a curriculum crafted by Professionals licensed by Scrum Alliance and understand the core concepts of Scrum events- Sprint, Sprint Planning, Daily Scrum, Sprint Review, and the Sprint Retrospective.

  • PRACTICE with Case Studies, Role-Play, and Scrum Activities
    With the knowledge gained through experiential workshops, you can practice the concepts learnt with real-life case studies, role-play exercises where you replicate work-like environments, and participate in Scrum activities to embrace the role of a Scrum Master across enterprises. Clear all your doubts with mentors in weekly Scrum enablement sessions, which are vital in your exam success.

  • GET EXAM-READY with 4 CSM Mock Exams
    After mastering the knowledge learnt through ample practice, you can opt for 4 CSM mock exams that follow the exam pattern thoroughly and help you gain the confidence to crack the exam in your first attempt.

  • TAKE THE EXAM and Ace it in the Very First Go!
    Take the exam confidently and crack the 50 multiple-choice and true/false questions in 60 minutes. You will need to pass with a score of 74%. We're by your side through every step of your CSM exam preparation. With us, you'll ace your exam on the very first go and gain a Certified ScrumMaster certification!

Prerequisites for CSM Certification Training

There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

  • Further their career in project management
  • Deepen their understanding of Scrum

Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. However, it is beneficial if you have basic Scrum knowledge in a real-world context, in order to get the most from the training. Explore our 1-day Agile and Scrum foundation training for establishing solid groundwork. 

Who Usually Attend CSM Training

  • Software Engineers
  • Product Managers
  • Project Managers
  • Team Leaders
  • Business Analysts
  • Development team members
  • Testers
  • Anyone who would like to build a career as a Scrum Master

upGrad KnowledgeHut Experience for CSM Certification Training

EXPERIENTIAL WORKSHOPS

Learn in an engaging and interactive session with real-world simulations, in-class activities, and industry case studies.

ELITE PANEL OF CSTs

Get trained by Scrum Alliance-accredited CSTs with more than a decade’s experience as Scrum practitioners.

COMPREHENSIVE EXAM PREP

Hone your CSM exam readiness and bolster your confidence by practicing with 4 meticulously crafted high-quality mock exams.

SCRUM ENABLEMENT AMAs

Get all your doubts about the exam or how to implement Scrum effectively in continual weekly Ask-Me-Anything sessions with expert CSTs.

ACCESS 5,000+ HIRING PARTNERS

Access our diverse hiring partners, providing a vast array of career advancement and placement opportunities.

MENTORSHIP BY INDUSTRY EXPERTS

Get mentored by Scrum Alliance-accredited professionals and get real-world tips and industry-proven techniques.

GLOBAL REA OF SCRUM ALLIANCE

We are a Scrum Alliance Registered Education Ally (REA), having trained over 250,000+ Agile professionals.

GATEWAY TO SCRUM COMMUNITIES

Join a Global Network of Agile and Scrum Practitioners certified through upGrad KnowledgeHut across the world.

EFFORTLESS CERTIFICATION RENEWAL

Earn 20 SEUs upon completion of our complimentary Agile and Scrum course worth $300 for seamless certification renewal.

CONTINUE YOUR LEARNING

Redeem a discount coupon on your next course enrollment with KnowledgeHut and fast-track your career! 

COMPREHENSIVE JOB SUPPORT

Benefit from comprehensive job support, including LinkedIn assistance, resume refinement, and mentorship.

CSM Certification Course Curriculum from Scrum Alliance

Learning Objectives:

Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


At the end of this activity, you will be able to:

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics Covered:

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

Learning Objectives:

Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


At the end of this activity, you will be able to:

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics Covered:

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

Learning Objectives:

Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


At the end of this activity, you will be able to:

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics Covered:

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Learning Objectives:

Experience how Scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


At the end of this activity, you will be able to:

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics Covered:

  • Product Backlog
  • Sprint Backlog
  • Product Increment

Learning Objectives:

Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


At the end of this activity, you will be able to:

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics Covered:

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Learning Objectives:

Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


At the end of this activity, you will be able to:

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics Covered:

  • Activities in daily scrum
  • Activities in sprint retrospective

Learning Objectives:

Familiarize yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “Done”.


At the end of this activity, you will be able to:

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics Covered:

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

Learning Objectives:

Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


At the end of this activity, you will be able to:

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics Covered:

  • Definition of Ready for user story
  • Definition of Ready for sprint

Learning Objectives:

Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


At the end of this activity, you will be able to:

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics Covered:

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

Learning Objectives:

Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


At the end of this activity, you will be able to:

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics Covered:

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

Learning Objectives:

Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


At the end of this activity, you will be able to:

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics Covered:

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Learning Objetives:

Explore the fundamentals of product planning, including understanding stakeholders and prioritizing features aligned with organizational goals. Delve into crafting a clear and inspiring product vision statement that guides decision-making throughout the development process. Learn practical techniques for creating and managing a product backlog effectively, ensuring continuous alignment with customer needs. Finally, understand the concepts of product roadmap, minimum releasable features, and minimum viable products to drive value-driven development in Agile environments.


Topics Covered:

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap 
  • Minimum Releasable features (or) Minimum Marketable Features 
  • Minimum Viable Products

Learning Objectives:

Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


At the end of this activity, you will be able to:

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics Covered:

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

Learning Objectives:

Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


At the end of this activity, you will be able to:

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics Covered:

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

Learning Objectives:

Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


At the end of this activity, you will be able to:

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics Covered:

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

What You Will Learn in This CSM Workshop

JOURNEY OF A CERTIFIED SCRUM MASTER PROFESSIONAL


CSM Training and Certification FAQs

Certified ScrumMaster®

A Certified ScrumMaster is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress

The most important skills that every Scrum Master should have are as follows:

  • Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system. 
  • Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.
  • Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.
  • Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.

A Certified ScrumMaster (CSM) training workshop is conducted by a Certified Scrum Trainer (CST) and teaches the Scrum terminology, practices, and principles that will enable the participant to act as a Scrum Master or Scrum team member. This credential is a first step on the