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ITIL (IT Infrastructure Library) is the most systematic approach to IT service management. It is a collection of top IT practices that evolved in the 1980s and eventually found its way to the modern-day IT business. It has piqued the interest of both huge corporations and small businesses, and it remains one of the most generally implemented sets of principles in IT ecosystems.
If you want to become a qualified ITIL professional, here is a comprehensive guide that will introduce you to everything you need to know about the ITIL foundation exam, its levels, and how the ITIL course online can help you clear the ITIL certification exam and career pathways.
The ITIL 2011 Foundation certificate authenticates that you have learned the ITIL language, structure, and essential concepts of ITIL practices for Service Management in IT Service Management.
The ITIL foundation exam certificate is aimed at:
Unit | Content |
Understand the key concepts of service management | 1. Recall the definition of:
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Understand how the ITIL guiding principles can help an organization adopt and adapt service management | 1. Describe the nature, use, and interaction of the guiding principles 2. Explain the use of the guiding principles:
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Understand the four dimensions of service management | 1. Describe the four dimensions of service management:
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Understand the purpose and components of the ITIL service value system | 1. Describe the ITIL service value system |
Understand the activities of the service value chain and how they interconnect | 1. Describe the interconnected nature of the service value chain and how this supports value streams 2. Describe the purpose of each value chain activity:
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Know the purpose and key terms of 15 ITIL practices | 1. Recall the purpose of the following ITIL practices:
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Understand 7 ITIL practices | 1. ITIL practices in detail
- The continual improvement model
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To obtain ITIL Foundation certification, a professional must take the ITIL Foundation exam, which comprises 40 multiple-choice questions and has a time restriction of 60 minutes. To get the ITIL Foundation Certification, you must score at least 65% (26 questions).
Follow these procedures to obtain AXELOS-accredited ITIL 4 Foundation certification:
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This covers every test detail; remain up-to-date with the exam syllabus. Don't forget to do your homework before beginning your preparation. This will ensure that you are on the same page as the ITIL exam.
Step two is to get the ITIL guidebook, which is easily accessible via the AXELOS official website. Once you've downloaded the ITIL study guide, you'll have complete access to all test details and also get the test syllabus with all of the listings. This will ensure that you cover all the topics while preparing for the exam.
Remember, this is a certification test, not a high school exam, that you can ace by preparing for one night before the exam. You will require assistance. There are a plethora of online courses for IT Service Management available on the internet. You can also find an ITIL 4 Foundation exam online course that incorporates video training. So make sure to select one that is the most suitable for you.
You can enroll in the ITIL course online, and this will guide you with all the necessary skills and knowledge you need to clear the exam and help you to set your targets each day. It will also check that you are on time with your learning.
Search for the study notes online. This will help you comprehend the subject even more thoroughly. Make a list of all of the major concepts and words first. And later on, you may readily access multiple study notes.
There must be some questions or doubts after studying. Thus, join a community or an online forum where you may clear your doubts. With so many applicants on the same path as you, you can easily interact with them to clear all your doubts. In many instances, you also assist others with their problems. This will also lead to improvements in your expertise.
Practicing is essential for passing any certification exam, and ITIL is no exception. So, practice as much as you can. Find some ITIL Foundation practice questions and start solving them.
Also, make sure to look through your incorrect responses. This will give you a chance to consider what you are missing.
ITIL's tier-level certificates address several concepts in service management and are designed to help a diverse range of professions.
The ITIL Foundation certification focuses on ITIL-specific content, such as the seven guiding principles and four aspects of ITIL-Based Service Management. Candidates will also learn to foster value co-creation by developing customer-focused IT goods and services.
After passing the examination, you will be able to choose between two paths based on your career objectives: Managing Professional or Strategic Leader.
ITIL experts who have previously acquired ITIL expert certification can obtain this distinction by completing the ITIL 4 Managing Professional Transition Module. To acquire this certification, IT experts that are new to ITIL must complete four modules:
The ITIL 4 Strategic Leader designation is due for release in the first half of 2020. An IT professional who completes this certification will have demonstrated their understanding of how IT impacts and influences business strategy. There will be two required modules that candidates must complete to earn this ITIL certification:
If you complete all of the modules necessary for the MP and SL certification pathways, you will be eligible for the ITIL Master designation. To earn an ITIL Master, you must have at least five years of experience working in ITSM.
The ITIL Master certification needs a solid foundation in ITSM and substantial hands-on experience with ITIL. The certification demands hands-on experience, and you must demonstrate how you have individually selected and implemented a variety of knowledge, concepts, processes, and techniques from the ITIL framework, as well as supporting management practices, to accomplish desired business goals.
ITIL is one of the most in-demand qualifications among IT professionals today. The certification provides several benefits in the field of IT Services Management. Candidates can advance their careers by utilizing an ITIL certification that improves their performance in IT Services Management based on their experience and knowledge.
If you want to make a career in this demanding field, check out the KnowledgeHut ITIL course online offered by the best industry experts, Understand the important Concepts, work on industry-based case studies, practice chapter-end questions and get career assistance from professionals. Start today and boost your Career.
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The ITIL certification fee for the Foundation course is:
Course Name | Fees |
ITIL Foundation (from an accredited Institution) | $205.00 |
ITIL Foundation (Directly) | $226.00 |
ITIL Intermediate | $750.00 |
ITIL Expert | $750.00 |
ITIL Professional | $4,500.00 |
The ITIL 4 Foundation exam consists of 40 multiple-choice questions, and you must correctly answer 26 of them to get the ITIL Foundation certification.
The ITIL Exam is difficult to clear, but if you study diligently and acquire all adequate resources to learn from, you will have no trouble clearing ITIL.
If you take the ITIL exams online, you will require a video camera to display the work area before beginning the exam. All exams, except the ITIL Practitioner test, are a closed book.
After completing the Foundation level of ITIL, the next step is ITIL Intermediate.
ITIL4 offers four diverse certification levels: