Gift of Growth Sale
kh logo
All Courses
  1. Home
  2. IT Service Management
  3. ITIL® 4 Foundation
  4. Dubai

ITIL Foundation Certification Training Course in Dubai

ITIL® 4 Foundation Training

The Most Comprehensive Immersive Learning Program for ITIL 4 Foundation Mastery

Enrolled120,750+ Learners Enrolled
social icon image
4.85/5
social icon image
4.8/5
social icon image
4.75/5
ITIL
PeopleCert Axelos Accredited Training Organization
PeopleCert ATO

ITIL 4 Training Highlights in Dubai

The Most Effective ITIL Foundation Exam Preparation

Earn 16 PDUs with 16 Hours of Live Instructor-led Training

49+ Hours of On-Demand Self-Paced Learning

5 Simulation Exams, 8 Mock Tests, 8 Assessments

Get 5 Complimentary Courses from Top 100

Includes Exam Fee, Official eBook and PeopleCert Training Material

Lifetime Access to On-Demand Courseware

The Information Technology Infrastructure Library (ITIL®) in Dubai is a framework designed for the standardizing, selecting, planning, delivering, and maintenance processes of the IT services. It also stabilizes processes within an organization and services delivered to customers. Simply put, the framework helps in achieving the predicted service delivery by improving efficiency.

Catered to individuals keen on passing the ITIL® Certification exam, the first 3 modules of our course introduce you to ITIL, its key concepts, and guiding principles. The fourth and fifth modules cover the four dimensions of service management, Service Value System, and Service Value Chain, respectively. In the final module, you will explore ITIL Management Practices, Information Security Management, Relationship Management, and more.

High Demand For ITSM Professionals in Dubai

ITIL Foundation Among the Highest Paying Certifications
Annual Average Salaries
Min
Average
Max
Hiring Companies
Amazon
IBM
Google
Infosys
TCS
Dell
Demand
18%
ITIL-certified professionals earn higher vis-a-vis peers

The future is bright for service management in Dubai, whether looked at through an IT lens or a business focus. Covid-19 has further put service management under the microscope and delivering business value rather than technology solutions is now more important for ITSM. Over 45% of companies around the world are using the ITIL framework for ITSM.

Aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL has been adopted by thousands of organizations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™.

WHY KNOWLEDGEHUT FOR ITIL CERTIFICATION TRAINING in Dubai

The KnowledgeHut Advantage

Solid Track Record

KnowledgeHut has empowered thousands of professionals across the globe with certifications in ITSM.

Experiential Training

Dive into 16 hours of instructor-led training with real-world scenarios, role-plays, case studies and trainers with 20+ years of rich experience.

Comprehensive Exam Support

Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.

Mentorship by Industry Experts

One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.

Take² Re-Sit Exam Option

Retake the exam for fraction of the price and get 6 months from date of initial exam to prepare a second attempt.

Exclusive Post-Training Sessions

Make the best of exclusive six-month post-training mentor guidance to overcome challenges in your ITSM career.

OUR SUPPORT SYSTEM FOR ITIL 4 TRAINING in Dubai

Meet the Team That's Invested in Your Success

Instructors

Alpesh Vasant

Alpesh Vasant

Trainer

Alpesh Vasant is an experienced and certified professional, currently leading as the Director and Principal Trainer. With a strong background in ITIL4, he excels in understanding client operations and processes, identifying technical training needs, and providing customized, effective solutions. Alpesh's expertise extends to offering turnkey consultancy and fostering a culture of continuous process improvement within organizations. 

His ITIL 2011 certification complements his wide array of specialties, including Project Management (covering PMP 6th Edition, PRINCE2, Prince2Agile, Scrum), Office Automation (expertise in various Office suites and Macro Programming using VBA), Databases (Oracle, SQL Server, MySQL, PostgreSQL, MongoDB), Web Technology (HTML, CSS, JavaScript, XML, ASP, JSP), and Networking (Windows, Linux, Server Administration). Alpesh is also skilled in Six Sigma DMAIC Methodology, Minitab, FMEA, 5 S, and 8 D. 

last company image
Experience: 20+ years
LinkedIn
Santhosh Kannan

Santhosh Kannan

Trainer & Consultant

Santhosh Kannan is a distinguished facilitator and consultant with more than 24 years of experience in the IT industry and a decade in training and consulting. He is an expert in ITIL4, holding a Master certification and accredited trainer status. His credentials also include certifications in DevOps (Foundation and Leader), ITIL V3 (Expert), PRINCE2 (Practitioner and AGILE), and COBIT5. Specializing in ITIL Consulting and Project Management, Santhosh brings a wealth of knowledge and practical skills to his clients. 

last company image
Experience: 20+ Years
Tarak Ranjan Das

Tarak Ranjan Das

Trainer & Consultant

Tarak Ranjan Das is a seasoned professional in project management and leadership with over two decades of corporate experience. His dedication to individual and organizational growth is evident through his extensive work in knowledge dissemination. Tarak specializes in delivering personalized learning experiences, focusing on leadership, management, and business skills across various industries and audiences, both remotely and in classrooms.

last company image
Experience: 20+ Years

ITIL 4 Foundation Course Reviews in Dubai

Our Learners Love Us

Extremely Helpful!

Recently completed ITIL foundation training, it was greatly organised and prepared me for the actual exam with ease of understanding. The KnowledgeHut contents also help boast the preparation to the next level.

Samnun Mahmud
Samnun Mahmud
IT Support Analyst
Read on
Google

Knowledgeable Trainers

I have recently completed my ITIL 4.0 certification course in KnowledgeHut. The trainer Mr. Alpesh is very knowledgeable and very good in explaining ITIL concepts. The course fee also reasonable compared to the other online institutes. Thank you!

Devaraj C
Devaraj C
Software Developer
Read on
Google

Amazing Training!

I've completed my ITIL 4 certification class with KnowledgeHut UpGrad and I can say that I acquired a good amount of confidence in taking the actual certification. It will always require individual effort to review what's been discussed but the class itself is very interesting. Interaction was made easy because the speaker is also very easy to talk to. I have to admit that I've been practicing ITIL for years now since I implement ITSM tool but this experience put me to another level of understanding. Highly recommended!

Glicerio Catolico III
Glicerio Catolico III
Senior Consultant
Read on
Google

Offered Great Support!

I successfully completed ITIL 4 foundation live online weekend class. It was a wonderful learning experience. Prism portal provided by knowledge hut was excellent. Videos and materials were very helpful for preparing for exams. It was well organized. if anybody having doubt, I highly recommend knowledge hut.

Swapna Chandran
Swapna Chandran
IT Consultant
Read on
Google
social icon image
4.85/5
4,914 Reviews
social icon image
4.8/5
2752 Reviews
social icon image
4.75/5
421 Reviews
social icon image
4.9/5
229 Reviews

ITIL 4 Foundation Training Certification in Dubai

Earn The Coveted ITIL 4 Foundation Certification

Obtaining the ITIL 4 Foundation Certification goes beyond simply acquiring a new set of skills—it serves as a recognition of your proficiency in IT service management from the globally recognized ITIL framework. This certification is not merely a piece of paper; it symbolizes your unwavering commitment and competence in implementing ITIL practices. It acts as a key to unlock various possibilities in your career, signaling to employers and colleagues that you have the expertise and dedication to thrive in effectively managing IT services within an organization.

ITIL Certification
Shareable on
LinkedIn

RECOMMENDED BLOGS FOR ITIL4 Foundation Course

Expert Articles on ITIL 4 Foundation
Explore articles by experts to understand ITIL 4 Foundation certification, uncovering essential principles and best practices for efficient IT service management.
Recommended article image
11779 views
January 2024

ITIL Foundation Exam Study Guide - Tips & Resources

As you begin preparing for the ITIL Foundation exam, a few simple yet effective approaches help ensure you don't overlook anything. Many aspiring c

Read more
ITIL Foundation Exam
10576 views
April 2024

ITIL Foundation Exam - Certification Levels and Career Paths

ITIL (IT Infrastructure Library) is the most systematic approach to IT service management. It is a collection of top IT practices that evolved in t

Read more
Recommended article image
9396 views
January 2024

ITIL Certification for Project Managers

Information Technology Infrastructure Library or ITIL is a fr

Read more
ITIL Certification for Job Switch
11499 views
September 2024

Is ITIL Certification Worth it: ITIL Certification for Job Change 2024

While a raise in compensation remains one of the top reasons for acquiring a professional certification, candidates are hesitant to embark on the p

Read more
Guide on ITIL Certification?
8238 views
April 2024

What is ITIL Certification? Eligibility, Exam Pattern, Duration

What is ITIL Certification?

Read more
Recommended article image
9549 views
September 2024

ITIL Master: How to Become ITIL Master, Eligibility, Salary

ITIL® is used by millions of professionals across the world to co-create value and enhance service management. ITIL® is the foundation of all busin

Read more
How to Pass ITIL 4 Foundation Exam
8721 views
April 2024

How to Pass ITIL 4 Foundation Level Certification Exam

The best way to pass any exam is to gather and prepare with the help of appropriate planning strategies. In

Read more
How to become an ITIL Expert?
8808 views
April 2024

Learn about How You Can Become an ITIL Expert?

An ITIL

Read more
Books to crack ITIL certification
9523 views
April 2024

10 Best ITIL Books For ITIL Foundation Exam

The ITIL framework includes tried-and-tested methodologies for optimizing ITSM (IT Service Management) for growth and change. ITIL Foundation defin

Read more
ITIL Versions
14678 views
June 2024

ITIL Versions: History and Latest ITIL Versions

ITIL Standards
10692 views
April 2024

A Guide on ITIL Process Standards

ITIL was first developed in the late '80s by the Central Computing and Telecommunications Agency in Great Britain to improve quality at lower costs

Read more
Recommended article image
8819 views
January 2024

ITIL Service Strategy: 4Ps, Goals, Process and More

For an organization to achieve its goals, it must have a collection of explicitly expressed overarching objectives as well as a good business plan

Read more

View More

ITIL 4 Foundation Certification Course in Dubai

ITIL Certification in Dubai

ITIL is the globally accepted set of best-practice guidelines for IT service management, and its efficacy is proven by the fact that it has been implemented by such diverse corporate offices and organisations such as NASA, HSBC Bank and Disney. If you are an IT service manager in Dubai, then you must consider undertaking KnowledgeHut’s ITIL Certification training in Dubai, to help you get the grip with ITIL processes, principles, and the service lifecycle. You will get in-depth training to help you excel in the IT Foundation certification exam and achieve the ITIL certification in Dubai. Regardless of whether you are preparing to sit for the exam or not, you can always undergo ITIL training in Dubai to be able to adopt the practices set out in the ITIL framework and enhance your business processes in line with IT service best methods.

ITIL Training in Dubai

This ITIL course in Dubai is led by experts in the industry, who will bring their real-world experience and exposure to the classroom and let you see how to apply ITIL in an everyday context. In simple language, you will learn the various stages of the ITIL service lifecycle and get expert guidance on how to implement these concepts in any organisation. Do sign up for KnowledgeHut’s ITIL Foundation Training in Dubai and get the lowdown on ITIL. Find out exactly how it can help you and your organisation if you are able to achieve ITIL Foundation Certification in Dubai.