For Corporate and in-house training
ITIL® is a framework for standardizing, selecting, planning, delivering, and maintaining IT services in Sydney and worldwide. It also improves the efficiency of internal operations and the quality of services provided to customers. The framework aids in the delivery of anticipated services by increasing the efficiency and quality of the product or service.
.....Our comprehensive curriculum is designed to assist you in earning the ITIL® Foundation certification and excelling in your ITSM career. The latest enhancements to the ITIL framework will teach you how to offer excellent services in IT-enabled businesses in Sydney. Our courseware provides immersive learning. Choose from our online self-paced learning module or instructor-led training to meet your specific needs (16 hours).
16 Hours of Live Instructor-Led Online Sessions
Earn 16 PDUs on Course Completion
40 Hours of On-Demand Self-Paced Learning
8 Assessments, 6 Recall Quizzes, More
Exam Fee Included in Course Fee
Lifetime Access to Courseware
The future is bright for service management in Sydney, whether looked at through an IT lens or a business focus. Covid-19 has aided service management with a spotlight and delivering business value rather than technology solutions is now the raison d’être for ITSM. It is estimated that over 45% of companies around the world are using ITIL for ITSM.
.....Aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL has been adopted by thousands of organizations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™.
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Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.
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