Flash Sale Banner mobile

Talk to Learning Advisor

Select ISD

Want to skill up your team?

For Corporate and in-house training

Level up your ITSM skills

Available in 2 formats for the ease of your learning, our instructor-led live training is a 2-day program (8 hrs. each day) and the online self-learning course spans over 40 hours. Understand the theoretical and practical aspects of ITIL® in its latest V4 version with our module courseware.


16 Hours of Live Instructor-Led Online Sessions

Earn 16 PDUs on Course Completion

40 Hours of On-Demand Self-Paced Learning

8 Assessments, 6 Recall Quizzes, More

Exam Fee Included in Course Fee

Lifetime Access to Courseware

Why get the ITIL Foundation certification in Brisbane

ITIL® 4 Foundation

The future is bright for ITSM Professionals is bright in Brisbane, whether looked at through an IT perspective or a business focus. Covid-19 has further increased this demand delivering business value rather than technology solutions is now the raison d’être for ITSM. Over 45% of companies around the world are using the ITIL framework for ITSM.


Aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL has been adopted by thousands of organizations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™. A skilled ITSM professionals earns about AU$100,516 annually.

Not sure how to get started? Our Learning Advisor is happy to help you.

The KnowledgeHut Edge

Solid Track Record

KnowledgeHut has empowered thousands of professionals with certifications in ITSM.

Experiential Workshops

Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.

Comprehensive Exam Support

Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.

Mentorship by Industry Experts

One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey!

Exclusive Post-Training Sessions

Six months of post-training mentor guidance to overcome challenges in your ITSM career.

01 / 06