For Corporate and in-house training
The Information Technology Infrastructure Library (ITIL®) in Brisbane is a framework designed for the standardizing, selecting, planning, delivering, and maintenance processes of IT services. It also stabilizes processes within an organization and services delivered to customers. The framework helps in achieving the predicted service delivery efficiently.
.....Available in 2 formats for the ease of your learning, our instructor-led live training is a 2-day program (8 hrs. each day) and the online self-learning course spans over 40 hours. Understand the theoretical and practical aspects of ITIL® in its latest V4 version with our module courseware.
16 Hours of Live Instructor-Led Online Sessions
Earn 16 PDUs on Course Completion
40 Hours of On-Demand Self-Paced Learning
8 Assessments, 6 Recall Quizzes, More
Exam Fee Included in Course Fee
Lifetime Access to Courseware
The future is bright for ITSM Professionals is bright in Brisbane, whether looked at through an IT perspective or a business focus. Covid-19 has further increased this demand delivering business value rather than technology solutions is now the raison d’être for ITSM. Over 45% of companies around the world are using the ITIL framework for ITSM.
.....Aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL has been adopted by thousands of organizations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™. A skilled ITSM professionals earns about AU$100,516 annually.
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Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.
Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.
One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.
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Six months of post-training mentor guidance to overcome challenges in your ITSM career.