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Level up your ITSM skills

A key component of both, ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams, the ITIL 4 Strategist DPI is a universal module that will set you well on your way to bagging senior IT service management roles. The ITIL 4 Strategist DPI, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional. 

ITIL®, ITIL® Strategist Direct Plan and Improve, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. KnowledgeHut is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®. 


16 Hours Live Instructor-Led Sessions

16 PDUs on Course Completion

Experiential Learning, Case Studies

Real-World Simulations, Activities

Courseware approved by AXELOS

Exam Fee Included in Course Fee

ITSM skills are much sought after

The future is bright for service management, whether looked at through an IT lens or a business focus. Covid-19 has further put service management under the microscope and delivering business value rather than technology solutions is now the raison d’être for IT Service Management.


It is estimated that over 45 percent of companies around the world are using the ITIL framework for IT Service Management (ITSM). Aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL has been adopted by thousands of organisations worldwide, such as NASA, the UK National Health Service (NHS) and Disney.

With essential service management skills beyond the Foundation level, you will be well poised to grow your ITSM career.

Learn how to advance your ITSM skills with ITIL Strategist DPI

The KnowledgeHut Edge

Solid Track Record

KnowledgeHut has empowered thousands of professionals with certifications in ITSM.

Experiential Workshops

Activities, team-based exercises, practical case studies: High energy workshops with hands-on learning.

Comprehensive Exam Support

Theoretical and practical learning backed by mock tests. We’re right by you for any certification assistance.

Mentorship by Industry Experts

One-to-one mentorship, real-world tips and time-tested techniques from accredited expert practitioners.

Continual Learning Support

Webinars, e-books, tutorials, articles, and interview questions - we're right by you in your learning journey!

Exclusive Post-Training Sessions

Six months of post-training mentor guidance to overcome challenges in your ITSM career.

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