ITIL®4 was launched in 2019 as an evolved version of ITIL® v3 concepts and practices. The core focus of ITIL®4 is to provide an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation. It was developed with the goal to empower enterprises with new and agile ways of working.
This infographic serves as a quick guide to ITIL®4.
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ITIL refers to a public framework which best descr... Read More